Lexus · Model Report
Safety data across 37 model years.
The “maintenance required” warning light came on. The Lexus dealer indicated that a tire rotation was required at a cost of approximately $100. We had the tires rotated at a tire store at a cost of zero ($.00). The Lexus dealer service department refused to turn off the “maintenance required” warning, safety light because that dealer did not perform the tire rotation. If there is something wrong with the car, we won’t receive that vital information until the warning light has been reset. THIS IS A SERIOUS SAFETY CONCERN. Apparently, only a Lexus dealer’s service department can reset the warning safety light and there is an inspection fee charged for them to reset the warning safety light because the dealership didn’t perform the tire rotation. This policy was not disclosed to us when the vehicle was purchased. This was NOT the policy with regard to the Lexus vehicles we previously purchased. To me, this is extortion attributable to corporate greed and a disregard for consumer safety. This is the policy of each and every local Lexus dealership I have contacted.
No injuries · No fire · No crash
On or July 28, 2026, I experienced a safety incident involving the driver’s side power window on my 2021 Lexus ES. The vehicle was running, and I reached through the driver’s side window to retrieve an item being handed to me. Without me pressing or activating the window switch, the driver’s window unexpectedly quickly closed on my arm. It trapped my right forearm. I could not get my arm out for several minutes and attempted to open the window with both the switch and manually using all my force from my upper body to try to free my right arm. The associate also tried to push the window back open but it would not budge. I had also tried opened the driver’s door to see if that would cause the window to release. Nothing I could do would budge the window open for me to pull free and the force was very strong against my arm. I finally freed my arm and the window closed quickly on both hands at my knuckles before I could pull them out. Which I also had to struggle against with great force.That's how fast the window was going. I did think I was going to loose my hand. The incident resulted in injury to my right arm. Based on my understanding, the power window did not stop or reverse as I would have expected from the vehicle’s anti-pinch safety feature. This unexpected window movement created a risk of serious injury. I am concerned that this may indicate a defect in the power window system or its safety features. I am submitting this report so the incident can be documented and investigated to determine whether other vehicles may have the same issue.
The car was taken into Lexus under warranty January 2026. There a loud noise coming from the car when it is going down the road. Lexus tried to say it must be the tires. The car was under 3 years old. I replaced the front tires any way. There cars noise even louder and it was not fixed. I feel the car is un-safe. The car currently has 40,000 miles. I simply wanted the car fixed.
No injuries · No fire · No crash
Within approximately three weeks of purchasing this vehicle, the blind-spot monitoring and rear traffic sensor systems were found to be completely inoperative. All dashboard warning lights related to these systems were illuminated the night before discovery, then went dark the following morning. A subsequent inspection by a licensed Lexus dealership confirmed the failure was caused by prior undisclosed rear collision damage. Both rear blind-spot modules showed zero CAN bus communication. The following diagnostic trouble codes were confirmed: U0233, U023387, U0232, P057113, P157800, P1152A, P160400, C13807E, U0163, C142571, and B1576. The rear bumper had been improperly repaired using adhesive rather than factory fasteners. The rear lamp was barely installed and misaligned. A screw was installed in an incorrect location. The dealership noted that attempting to remove the bumper to visually inspect the blind-spot modules would cause additional damage due to the poor prior repair. The blind-spot monitoring system is a primary active safety system. Its complete failure due to concealed structural damage constitutes a material safety defect. The problem was confirmed in writing by a licensed Lexus dealer. Supporting dealer inspection documentation is uploaded.
No injuries · No fire · No crash
The Pre-Collision System (PCS) activated twice in the last couple of weeks with absolutely no reason. Both times it activated with transmission in reverse and vehicle in process of backing up. But there was no vehicle or person within the vicinity. The sudden braking startled the driver and passengers giving concern about the viability of the vehicle operating in a safe manner for the rest of the trip. The problem has not been seen or inspected by the dealer or service personnel.
No injuries · No fire · No crash