Land Rover · Model Report
Land Rover Range Rover Sport2023
Showing safety data for the 2023 model year only.
Land Rover · Model Report
Showing safety data for the 2023 model year only.
I am reporting a severe safety hazard regarding the braking and electronic parking brake system on my 2023 Range Rover Sport. Whenever the vehicle is exposed to significant moisture—such as immediately following a standard car wash or after sitting parked outside in humid or rainy conditions for 1 to 2 days—the brakes severely lock and freeze in place overnight.When attempting to drive the vehicle the following morning, the brakes refuse to release. In order to get the vehicle to move in Reverse or Drive, I am forced to apply aggressive, heavy accelerator pressure to break the vehicle free. When the brakes finally snap open, it produces a violent clunking sound, and the vehicle suffers a sudden, uncontrollable surge of forward or backward momentum.This sudden vehicle surge creates an immediate crash and pedestrian safety hazard in tight driveways, garages, and parking lots. Forcing a heavy luxury SUV to experience high-engine RPMs just to disengage the parking brake is completely unacceptable and unsafe. The manufacturer dismisses this as "surface rust," but the level of mechanical binding and subsequent vehicle surge constitutes a dangerous design or component defect that requires a safety investigation.
No injuries · No fire · No crash
Dear Land Rover Customer Care Team, I am writing to formally log a complaint regarding my 2023 Range Rover Sport (VIN: [XXX] and the unsatisfactory service experience I received at the Land Rover Alexandria dealership. My vehicle currently has only 16,000 miles on the odometer. Recently, the "Brake Pad Worn" warning light appeared on the dashboard. Upon bringing the vehicle to Land Rover Alexandria for inspection, the dealership advised that both the brake pads and brake rotors require a complete replacement, refusing to cover the service under warranty or offer any Goodwill assistance. Requiring a complete brake pad and rotor replacement at just 16,000 miles on a premium, luxury SUV is entirely unacceptable and well below reasonable manufacturing and safety expectations. A failure/wear of both pads and rotors at this extremely low mileage strongly points to one of the following underlying issues: A manufacturing/part defect in the brake friction material or rotors. An electronic or mechanical system issue (such as sticking calipers, torque vectoring drag, or electronic parking brake binding) causing excessive, premature dragging and wear. When I requested that this issue be evaluated under warranty or submitted for Manufacturer Goodwill support, Land Rover Alexandria flatly refused and insisted that I pay out-of-pocket for a full pad and rotor replacement. As a Land Rover owner, I expect the vehicle’s components to meet premium quality and safety standards. Replacing rotors and pads at 16,000 miles is not standard "wear and tear"—it indicates a defect or system malfunction. I am requesting the following resolutions: A formal review of this case by JLR Corporate. Full or partial coverage (Goodwill assistance / Warranty claim) for the replacement of the brake pads and rotors. A thorough technical inspection by JLR to confirm there is no underlying mechanical or electronic defect causing premature brake drag on this vehicle. I request a prompt response INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
No injuries · No fire · No crash
VEHICLE: 2023 Land Rover Range Rover Sport HSE, Original owner since February 2023. NATURE OF DEFECT: Persistent and unresolved coolant loss from the engine cooling system, with evidence suggesting leaked coolant is contacting hot engine components and creating a potential fire hazard. CHRONOLOGY: Beginning in February 2026, the vehicle began displaying recurring "low coolant" warnings on the instrument cluster. The vehicle has been presented to an authorized Jaguar Land Rover dealership three times for warranty diagnosis and repair of this complaint. On each of the three visits, the dealership replaced a single cooling system component (a hose or O-ring). After each repair, the low coolant warning returned within approximately two weeks. The most recent repair, completed on May 26 2026, involved replacement of an O-ring on a lower coolant hose that had been previously serviced under JLR safety recall N785. The vehicle was returned to me on Thursday, May 28 2026. On Tuesday afternoon, June 2 2026 (approximately five days after the most recent repair), I detected a distinct burning odor from the engine compartment while the vehicle was operating. On Wednesday morning, June 3 2026, I visually inspected the coolant expansion tank and confirmed the coolant level had again dropped below the minimum mark. SAFETY CONCERN: The combination of recurring coolant loss and a burning odor originating from the engine compartment is consistent with coolant contacting hot engine components — most likely the turbocharger, exhaust manifold, or associated heat shielding. This is the same failure mode that prompted JLR safety recall N785 (NHTSA Campaign 23V-221) on 2019-2022 Range Rover Sport PHEV vehicles, in which leaking coolant onto the turbocharger heat shield was identified by the manufacturer as creating an increased risk of fire. My 2023 Range Rover Sport HSE is not currently included within the scope of recall N785
No injuries · No fire · No crash
The Keyless Vehicle Module security system on my 2023 Range Rover Sport deactivated both of my smart keys simultaneously without any warning or alert. The vehicle locked itself while both keys were inside and completely disabled them both at the same time, leaving my vehicle totally inoperable. I had no way to start or operate my vehicle. There was no warning light, no alert on the dashboard before this happened, and no information provided at purchase that this could ever occur. The only message displayed on the dashboard after the fact was Refer to Handbook Smart Key Deactivated. I am a single father with dependents and this is my only vehicle. I was left completely stranded at my home with no transportation for multiple days. This is a known and documented design defect affecting all Jaguar Land Rover vehicles manufactured from 2022 onwards. The vehicle has been inspected by Land Rover Alexandria dealer located at [XXX] . The dealer confirmed the issue and quoted me $3,000 to replace the Keyless Vehicle Module hardware. After I filed a BBB complaint and contacted Land Rover corporate the price was reduced to $640. My vehicle is a 2023 model and is still under full factory warranty. Land Rover corporate has an open case on this matter under case number XXX No other vehicle manufacturer allows their own security system to completely strand the owner with no warning and no safeguard. This is a serious safety defect because it can strand drivers in dangerous locations at any time without notice INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
2023 Range Rover Sport (VIN: [XXX] ). Vehicle's own anti-theft security system simultaneously deactivated both smart keys after they were left inside the locked vehicle. This is a known design defect across all JLR vehicles from 2022 onwards. Vehicle is now completely inoperable. Dealer is quoting $3,000 for a new Keyless Vehicle Module (KVM) and two new keys. Owner was never warned at purchase that this could occur. This leaves owners completely stranded with no fix available without paying thousands of dollars. This is a safety issue as it can strand drivers in unsafe locations. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash