Kia Rio Complaints

38 consumer complaints on file.

#11537433August 9, 2023
POWER TRAIN
I was driving around 10mph when I noticed that the transmission would not shift at all. The RPM would only increase but the car does not accelerate. Kia dealership confirmed that the transmission is dead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537419August 9, 2023
UNKNOWN OR OTHER
I was driving normally and suddenly the transmission would not shift at all. The engine would just rev freely and the car did not accelerate at all. I was able to creep slowly to the dealership as I was near it. The dealership confirmed that the transmission had a problem a day after it was in the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520150May 2, 2023
SEAT BELTS, UNKNOWN OR OTHER
seatbelts in rear are inoperable/anti theft not working. Kia dealership told me that its not their issue about the anti theft. I have been told on 3 separate occasions that my seatbelts have been ordered but they haven’t!!!! No one is following up with me, when I call I get told “until they can get in contact with the dealership Kia the corporate company cannot do anything” have 2 kids Kia the dealership as well as the corporate company knows about this and no one is doing anything!! NO ONE CARES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518382April 22, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
While driving at 71 mph with cruise control and the doors locked, the drivers seat door unlocked and opened. The open door warning light came on on the dashboard. It is available for inspection. It has not been inspected yet at this time. My safety was put in danger as I had to close the door as wind was entering the vehicle. It has only happened once about two weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516967April 13, 2023
STEERING, FUEL/PROPULSION SYSTEM
Issue 1) Power steering wheel stopped working after practicing parking in preparation for a drivers test. Issue 2) Fuel indicator did not worked as expected, takes 3 to 5 min (in motion) to get the indicator in the right position. I took the vehicle to the dealership, it was scanned and according to them, no DTC was stored, I got videos when both issues came up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11513877March 26, 2023
UNKNOWN OR OTHER
At speeds over 20 miles per hours there is a “flapping” noise that sounds like a bag or piece of paper that is blowing in the wind. Although I don’t know were the noise originates, I can hear it clearly from the driver’s side b-pillar. It is incredibly annoying and greatly diminishes what is otherwise a solid entry, level vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512905March 20, 2023
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
On 3/19/23, as I was driving on a dry, straight, two lane road at the posted speed of 40mph, the car began to try to steer into oncoming traffic. I had to exert moderate force to keep the car in my lane. This continued continuously for about 1/2 mile. No low tire pressure indicator lights were illuminated, however the lane assist icon was on and green, indicating normal operation. Just as I was going to turn down a side street to check the tires manually, the steering returned to normal. However, the lane assist icon was now white, and as I drove the remaining approximately 2 miles home, the icon would change from white to green every 20 seconds or so. The car now operates normally. We took the car to the dealer today to be checked and they reported they could not replicate the issue. Attached is their report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512102March 16, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
I bought a new 2023 Kia Rio on Mar. 13. Within 30 hours of getting it home it was entered by thieves who wrecked the ignition system trying to steal it. The dealer did not inform me of the great danger of theft of Kia models like mine. They did not urge me to get an anti-theft device. I didn't know of this rampant Kia theft problem or would not have bought the car. Not only that, they say they cannot fix it (for perhaps 2 months). All the area Kia dealers are "overwhelmed" with Kias that have suffered theft or theft-related destruction. They can't get parts. They won't allow the car to be towed to them because they don't have space. I'm stuck with a brand new car that can't be driven and can't be fixed. I am a fixed income 80-year-old without much money. This is abuse of customers. Kia must make this good. You have posted an article about recalls of Kias and Hyundais for this problem, but I don't see a path for relief for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505599February 4, 2023
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
A deer ran out in front of me. I hit it head on. My hood unlatched and flew up and the hinges cut into the very top of the fenders. I don’t think a hood is supposed to pop open like this.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11503292January 23, 2023
UNKNOWN OR OTHER
Vehicle pulls hard to left since purchased. Had in shop 3 times, but problem still exists. It was aligned and rechecked. Tires were switched on the front (by another shop) and it still has issues of pulling. Dealership refuses to diagnose the trouble, except for the front end alignment and says they voided last repair order (because they did nothing). Took to another shop and they went through it completely, even test-driving it. Verfied a hard pull to the left. They were the shop that transferred front wheels to correct the problem. It helped somewhat, but still pulling. Now Dealership says it must be the tires and urges us to get help from them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500633January 7, 2023
UNKNOWN OR OTHER
The contol post for lights, turn signal, and high beams is too sensitive. To control the lights, you twist the top of lever. To turn on turn signals, you flip the lever up or down. To turn on brights, the lever goes forward. To turn of lights, the lever is pulled back. The issue..... If you have brights on, when you pull lever back to dim lights, the top automatically twists to shut off the headlights entirely. DANGEROUS DANGEROUS DANGEROUS. My husband doesn't have this problem, but he has longer fingers and his fingers hit the lever more at the base where nothing twists. I have shorter women's fingers and they can't reach all the way down the lever. I have since adjusted how I dim the brights by reacing under the lever, (close to steering column), to pull the lever back. This is very uncomfortable and tends to cause me to make the turn signal come on, which could cause its own traffic accident. My remedy would be to make the headlights twist in the opposite direction for on off, or make the switch for headlights have a little more resistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495434November 30, 2022
SERVICE BRAKES, STEERING
Having been complaining about a noise from under the front right tire, I was initially told it was a little piece of plastic and that got cut off. I was still hear the scraping and squealing and I kept check the from right tire because I thought that's where it was coming from. I mentioned this to every mechanic at kia and was told "that's just how 2021s sound". Finally after months of complaining the noise got louder and you could hear it was clearly something in steering. They schedules an appointment for Dec 7th on Mon Nov 28th. Said it was safe to drive when that night while working I was turning a corner, I heard a loud spring noise, the tire and wheel jerked. It was snowing, so the car slide, only sliding into the curb. The front right break seemed to be locked and when you turn the steering wheel makes even more noise. Haven't been told the issue, but I'm certain it is not safe and definitely shouldn't be on the streets until it's fixed.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11491460October 29, 2022
POWER TRAIN
I had driven my wife to her school about 5 miles and headed back to my work another 5 miles when i tried to accelerate pass car I lost almost all power barely making it up a slight hill I kept going trying to make it to my house barely going 10 miles an hour. I thought the transmission had let go cause while I had the gas peddle floored i went at best 10-15 miles an hour I eventually parked the car I knew it would never make it up another slight hill. It was rowed to a nearby dealer where they could find no problem telling me it was just some bad gas. This sounds like what I read about today with a couple of other models of Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480234August 19, 2022
STEERING, UNKNOWN OR OTHER
The steering wheel column does not have a lock therefore someone broke into my car and tried to steal it and destroyed it, also no alarm went off when this happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459319April 2, 2022
ENGINE
I was driving 60-70 miles an hour for 45 minutes then car lost all acceleration and engine light came on. I pulled over immediately turned the car off. Turned it back on drove 1/4 of a mile and same thing happened. I pulled over turned car off and had it towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448123January 19, 2022
SERVICE BRAKES
Vehicle failed to reduce speed effectively while trying to avoid a collision with another vehicle during a left turn, which then caused the vehicle to turn widely and collide with the curb.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11446051January 3, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Vehicle has less than 4000 miles and throttle body had to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426082July 23, 2021
SERVICE BRAKES
On the way to work, I had the brake pedal pressed waiting for a traffic signal to change. After it changed to green, I released the brake pedal and depressed the gas pedal, only for the vehicle not to move forward - as if the brake was still being applied. I took my foot off the gas pedal, waited a second or two, then tried the gas pedal again and it still did not move. I was at the traffic signal for nearly 10 seconds with nothing touching the brake pedal and unable to drive forward. The vehicle did not turn off, display any warning lights, or any signs of other trouble. The parking brake was not applied and the vehicle was in Drive. After putting the vehicle in reverse and back into drive while still stopped at the traffic signal, the car resumed normal operation. The vehicle has less than 200 miles, bought brand new from the dealership a few days prior and has only gone for a car wash at the dealership aside from normal daily commute. The problem has not been reported to the dealership or manufacturer at the time of this report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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