Jeep Wrangler Complaints (2024)

678 consumer complaints on file.

#11753598July 29, 2026
UNKNOWN OR OTHER
I own a 2024 Jeep with approximately 44,000 miles. The dealership diagnosed a failed engine motor mount and quoted approximately $1,200 for the repair. I am concerned because the motor mount failed at relatively low mileage without any accident, misuse, or other known cause. When I asked the dealership why it failed, I was told there was “no reason” and that “it just happens.” They were unable to provide any additional explanation. I also asked whether there were any Technical Service Bulletins (TSBs) related to this issue and whether the repair should be covered under my remaining powertrain warranty. I was told the motor mount was not covered, but I was not given a clear explanation or shown the specific warranty exclusion. My concern is that a failed motor mount can allow excessive engine movement, which may affect vehicle operation, damage other components, or create a safety risk if it occurs while driving. I am submitting this complaint so the issue can be documented and investigated to determine whether this is a broader defect affecting similar vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753290July 28, 2026
STEERING:HYDRAULIC POWER ASSIST:PUMP
I am submitting this complaint regarding my 2024 Jeep Wrangler due to serious and unresolved safety defects that render the vehicle unsafe for operation and present an immediate risk to public safety. One of the active safety recalls involves a condition in which the vehicle may suddenly lose power while driving. I have personally experienced this dangerous failure on three separate occasions while operating the vehicle. Each incident required me to return the Jeep to the dealership for repair. Despite three separate service visits and extended periods during which the dealership retained the vehicle, the recall has not been resolved and the underlying safety defect continues to persist. The risk of sudden power loss while driving creates an imminent and severe hazard, significantly increasing the likelihood of a crash that could result in serious injury or death to myself, my passengers, and other motorists. Despite repeated repair attempts, no permanent remedy has been provided. I have further been informed that no effective or final repair is currently available for this recall, leaving the vehicle in an unsafe and unresolved condition. Given the repeated failures and the ongoing inability to correct this defect, I consider this vehicle unsafe for operation on public roads. Immediate regulatory intervention is necessary to prevent potential harm. I respectfully urge the National Highway Traffic Safety Administration to initiate a prompt investigation into this matter and to take all appropriate enforcement actions to ensure that a timely, effective, and permanent remedy is provided to all affected vehicle owners without further delay. Thank you for your urgent attention to this critical safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752907July 26, 2026
UNKNOWN OR OTHER
My cat makes a strange loud noise when it starts up and begins driving. It also smells like smoke but none is seen. My daughter first noticed the smell and now ever since I got the engine recall done the sound is very loud and the smell of smoke persists. This is not normal or safe. The recalls being done are not fixing the problem and I would rather return a car that is not safe for my family! I cannot keep myself financially obligated to something that can kill myself or worse my children! Do something NOW!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752906July 26, 2026
ENGINE, UNKNOWN OR OTHER
While on the way to work going about 60 mph my car came to a complete stop with a semi behind me. By the grace of God I was able to start it in time. It happened atleast 9 other times since then. Jeep has been made aware and when I went for the recall I asked if that was a symptom they said no but this happens a lot. Didn’t put it on the report. I have kids and family members who have been in my car when it happens and refuses to get in. It just shuts down without warning and on the display shows P Instead of D flashing. I want to return this car and have been risking my life and my families life every single time I drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752808July 25, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
My vehicle has had issues since October of 2024, I bought it March 2024. The first problem that arose was the fuel door button wouldn’t work, the informant screen flickered, and engine light would come on and off all of this began after getting it serviced Oct 2024, I took back to the dealership 3 days later to get it diagnosed. The fuel tank isolation valve was the problem which caused the vehicle to not be able to be pumped, the gas would start spilling when attempted to pump, which left me stranded a few time. This was also causing the electrical flickering and shaking of the vehicle. They were able to fix the issue 3 months later after having the vehicle for a week, during those 3 months the vehicle was still shaking, the electrical components kept flickering or turning off, and it was difficult to pump gas. Last November the vehicle started shaking when I drove it, or stall in the middle of the road. My sensors would stay on for my mirrors even when no one was driving near me or just turn off. My informant screen would just show a black screen and wouldn’t turn on. My engine light turns on and off, so I took it in for the last two recalls to be fixed on June 3, 2026 (#78C 2023-2025 MY WL PHEV, 2024- 2025 JL PHEV 2.0L ESS E) & (#68C 2020-2025 JL & 2022-2026 WL PHEV HV BATTERY FIRES) and now the car hasn’t turned on since July 20, 2026. The dealership won’t send a tow although my car will not turn on because of the new software install they put in. I requested my service records to be sent to me and they refused and made me come in person for all my service receipts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752589July 24, 2026
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752580July 24, 2026
ELECTRICAL SYSTEM, ENGINE
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752399July 23, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System). The contact stated that on two occasions, while stopped at a light and attempting to accelerate, the vehicle stalled. The vehicle was restarted. The contact stated that on a third occasion while driving, and slowing down to exit the highway, the vehicle stalled. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751968July 21, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
After recall 68C (NHTSA 25V-741), a software-only update applied after my high-voltage battery passed physical inspection, my 2024 Jeep Wrangler 4xe began severely limiting battery discharge power during normal driving. This was not present before the update. The vehicle limits high-voltage battery output during sustained load, such as climbing grades and highway merging, at states of charge as high as 75% or more, worsening as charge drops toward 50% and below. The limiting persists after the load is removed, continuing on flat ground and even while descending, showing it is held by control software rather than being a momentary response to demand. This is a safety concern because the power loss occurs without warning during the exact maneuvers that require power: accelerating up grades and merging into highway traffic. A sudden, sustained reduction in propulsion power while merging or climbing risks being unable to accelerate out of a hazard or keep pace with traffic. I captured OBD-II data from the battery control module during these events. The cooling system works correctly (coolant chilled about 25F below its starting temperature), yet available discharge power still dropped about 16% over 25 minutes, and one cell location stayed hot while the rest of the pack cooled. This indicates the software is derating the battery due to a single degraded cell (identified by the module as Cell 73) that the recall's own pass/fail inspection did not detect. Running the A/C gave only brief, partial recovery before the limit re-engaged. The remedy appears to mask rather than correct a battery cell defect, creating an unpredictable propulsion-power-loss condition that did not exist before. I request NHTSA review whether the 68C remedy is adequate and whether affected vehicles need battery inspection or replacement rather than a software derate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751852July 21, 2026
UNKNOWN OR OTHER
My jeep bricked and would would not move. I reset uconnect to get it to my house and had it towed to the dealership. They performed a temporary fix. However, since 10/2026 there has been no final fix. I’m not sure how safe I am to drive this car I spent $63,000 on or how long is reasonable for a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751744July 21, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine unexpectedly shut down while I was driving my 2024 Jeep Wrangler Rubicon at approximately 30 mph. There was no apparent cause for the shutdown. 2. How was your safety or the safety of others put at risk? The sudden engine shutdown caused an unexpected loss of power while the vehicle was moving in traffic. This created a safety hazard because I could no longer maintain speed and was at risk of being struck by other vehicles. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The vehicle has not yet been confirmed by a dealer or independent service center. They couldn’t fix problem because there is no software update to fix vehicle issue. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? "The vehicle has not been inspected by the dealership. 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms before the engine shut down. In total there are 3 recalls that made this vehicle unreliable and a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751410July 19, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
I was driving my 2024 Jeep Wrangler 4xe on a public road when the vehicle experienced a sudden loss of propulsion. Before driving, the check engine light was illuminated, and the air conditioner was blowing hot air instead of cold. Shortly after pulling onto the roadway and while approaching a stoplight, the vehicle lost power while it was still in motion and became inoperable, requiring it to be towed to the dealership. The dashboard displayed “Service Hybrid Electric Vehicle System.” The vehicle has fewer than 20,000 miles. I believe this is a serious safety concern because the loss of propulsion occurred while driving, leaving me stranded in traffic. I no longer feel confident in the safety and reliability of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751337July 19, 2026
ELECTRICAL SYSTEM
I am filing a Recall Remedy Failure complaint regarding NHTSA Recall No. 26V-363 for my 2024 Jeep Wrangler Sahara. This safety recall was issued in June 2026 due to a fire risk that can occur while the vehicle is parked. Despite the recall having been announced, the recall status continues to state, “Recall incomplete, remedy not yet available.” I have contacted Stellantis on multiple occasions and have consistently been informed that no repair remedy is available, no replacement parts have been released, and there is no estimated timeline for when the defect will be corrected. The manufacturer and dealership has been unable to provide any meaningful interim safety measures or alternative solution. Because this defect involves a potential vehicle fire, I have been unable to safely use or park the vehicle. A reasonable amount of time has passed since the recall was announced, yet the manufacturer has still failed to provide a remedy as required under the National Traffic and Motor Vehicle Safety Act. I respectfully request that NHTSA investigate this matter as a Recall Remedy Failure and take appropriate enforcement action. I am also requesting that the manufacturer be required to provide an appropriate remedy, including a vehicle buyback if it is unable to remedy the safety defect within the timeframe required by federal law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751272July 18, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My 2024 Jeep Wrangler 4xe has been subject to four safety recalls in the ten months I have owned it, three involving vehicle fire risk: 56C/25V-527 (TPMS, completed), 68C/25V-741 (high-voltage battery cell separator damage/fire risk, completed), 78C/25V-766 (casting sand contamination of the engine), and 21D/26V-363 (electric hydraulic power steering pump overheating/fire risk). Recall 78C was announced November 6, 2025, warning that my engine may be contaminated with casting sand and may suffer catastrophic engine failure, a vehicle fire, or an unexpected and unrecoverable loss of propulsion. More than eight months later, no remedy has been performed on my vehicle and the recall remains open. Recall 21D is also open, with FCA instructing me to park outside and away from structures because the vehicle may catch fire even while parked with the ignition off. Under recall 68C I was previously instructed not to charge the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751106July 17, 2026
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
"The vehicle suffered a sudden, catastrophic high-voltage powertrain failure while operating at highway speeds 300 miles away from home. The failure occurred immediately after the vehicle received the manufacturer's Safety Recall 68C / NHTSA Campaign Number 24V-814 software update. The software flash completely 'bricked' the high-voltage battery system, induced an immediate vehicle shutdown, and stripped all hybrid propulsion. This defect created an immediate and severe highway safety hazard, rendering the vehicle entirely inoperable on the spot. The manufacturer is currently replacing the defective hardware with an identical physical battery cell structure, which fails to permanently resolve the underlying thermal fire risk and recurring safety hazard."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751101July 17, 2026
STEERING
The contact's father owns a 2024 Jeep Wrangler. The owner received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and informed that the earliest availability to inspect the vehicle was July 24, 2026, and the vehicle would be repaired later if necessary. The contact stated that the vehicle served as the daily mode of transportation for the owner, who was handicapped and required regular medical appointments. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet notified of the issue. The owner had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750830July 16, 2026
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request?Multiple components across four separate manufacturer safety recalls: (1) the high-voltage battery (Recall 68C), currently being replaced by the dealer; (2) the Hybrid Control Processor / drive system (Recall A7C); (3) the electric hydraulic power steering pump (Recall 21D); and (4) the 2.0L engine (Recall 78C, status disputed — see below). The vehicle is currently at the authorized dealer and is available for inspection there. How was your safety or the safety of others put at risk?Recalls 68C and 21D are both manufacturer-designated fire risks; 21D specifically carries an "URGENT: FIRE RISK WHEN PARKED" designation in NHTSA's own database. Recall A7C describes a loss of drive power without warning while driving, which the manufacturer states may cause a vehicle crash. I experienced a stalling event with the drive indicator blinking on 10/17/2025 (10,553 miles); UNKNOWN whether this was directly caused by the A7C defect, but the symptoms match the recall's description.Has the problem been reproduced or confirmed by a dealer or independent service center?The 68C battery failure has been confirmed by the dealer, who is currently performing a full battery replacement. UNKNOWN whether the 10/17/2025 stalling event was ever formally diagnosed as connected to Recall A7C; the dealer's repair order for that visit does not reference A7C or a root cause. UNKNOWN whether Recall 78C's applicability to my vehicle has been confirmed or denied by the dealer — see discrepancy described below.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?The vehicle has been inspected and serviced multiple times by the manufacturer's authorized dealer. UNKNOWN whether any FCA/Stellantis field engineer or investigator has separately inspected it. No police involvement; no c
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750657July 15, 2026
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
My 2024 Wrangler 4xe has 27,000 miles on it. On Friday, 7/10/2026 around 7:00 in the morning the check engine light came on. I immediately called the dealer to set up an appointment and they could not get me in until 7/15/2026. At about 9:30am that day when I was pulling a small trailer the battery light also came as I was driving on the interstate. As soon as I exited and slowed down, the car lost all power. It would not start or move. I was stranded on the exit ramp in the turn lane, with a trailer, unable to get to the shoulder. There was quite a bit of traffic around me. I was able to have it towed to the dealer. I had to safely get out of the vehicle and direct traffic around the vehicle. Today, 7/15/2026, the dealer ran the diagnostics and determined that the hybrid battery has failed and needs to be replaced. The car currently has 27,000 miles on it and this is now the second hybrid battery replacement and the third time the Jeep has stranded me and has required a tow to the dealer. It is unreliable and unsafe as it becomes immobile and loses power on the roadway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749707July 11, 2026
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
rear back up camera displays poor visibility during night-time driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749532July 10, 2026
POWER TRAIN, ELECTRICAL SYSTEM
While driving in Electric Mode this morning, my Jeep experienced a loss of motive power in traffic. When the power loss occurred, I pressed the accelerator, and nothing happened. Moments later, I got a warning telling me Electric Mode Unavailable. Then, a couple moments later again, the gasoline engine started and the vehicle surged ahead nearly causing a collision. Since the 68C Recall was performed the vehicle randomly and unexpectedly experiences this phenomenon. The vehicle was previously left at the dealer to repair this defect. No repair was made. The dealer stated that it drives normal but also stated that power loss is now forced by software after the 68C Recall Software Update and it is now normal to lose electrical motive power in order to keep the battery from getting hot. The danger is that this happens unexpectedly in the past, and happened unexpectedly again, causing traffic around me to take action. It is important to note that this phenomenon occurred today and generally occurs usually below 45-50% Hybrid Battery Charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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