Jeep Cherokee Complaints (1991)

233 consumer complaints on file.

#11492742November 8, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 1991 Jeep Cherokee. The contact stated while driving 20 MPH, the contact depressed the brake pedal however, the vehicle failed to slow as needed. The brake warning light was illuminated. The depressed the brake pedal with extreme force and the vehicle came to a stop. The dealer was contacted but the vehicle was not diagnosed because the vehicle was an older vehicle. The contact was informed that had already been repaired under NHTSA Campaign Number: 96V260000 (Service Brakes, Hydraulic). The manufacturer was contacted and stated that the vehicle was imported from Canada, and once it was imported, the vehicle warranty was voided. The failure mileage was 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180370February 15, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. WHEN THE CONTACT ENGAGED THE BRAKE PEDAL, IT BECAME STIFF AND HAD TO BE DEPRESSED SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT ALSO HAD TO DEPRESS THE BRAKE PEDAL FROM A GREATER DISTANCE TO BRING THE VEHICLE TO A COMPLETE STOP. THE BRAKE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH CHRYSLER DODGE JEEP RAM (16701 BEACH BLVD, HUNTINGTON BEACH, CA 92647, (714) 841-3999) AND A PRESSURE TEST WAS PERFORMED, WHICH FOUND AN INTERNAL LEAK AT THE ABS PUMP AND MASTER CYLINDER. THE DEALER STATED THAT THE SYSTEM DID NOT BUILD UP OVER 800 PSI AND THE BRAKE PEDAL SHIFT INTERLOCK SYSTEM FAILED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 208,970.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11015486August 15, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT LOST BRAKE FUNCTIONALITY WHILE BEING OPERATED ON THE HIGHWAY AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RYAN AUTO MALL (LOCATED AT 1000 HIGHWAY 55 E, BUFFALO, MN) WHERE IT WAS DIAGNOSED THAT THE PUMP MOTOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC), WHICH STATED THAT THE COMPONENT HAD A LIFETIME WARRANTY. THE TECHNICIAN REFUSED TO DO THE RECALL REPAIR DUE TO LACK OF PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980588April 21, 2017
SERVICE BRAKES
LETTER FROM CONGRESSMAN HUNTER ON BEHALF OF CONSTITUENT REGARDING ABS BRAKE ISSUES ON HIS 1991 JEEP CHEROKEE. *SMD THE CONSUMER STATED THE BRAKES FAILED AND THE DEALER COULD NOT FIND THE PUMP TO REPAIR THE ABS BRAKES. THE CONSUMER REQUESTED THE TO HAVE THE VEHICLE REPAIRED OR REPLACED. THE CONSUMER REFERENCED RECALL #96V260000 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937245December 23, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT THE BRAKES WERE SLOW TO RESPOND AND FAILED TO FUNCTION PROPERLY. THE DEALER DETERMINED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937167December 22, 2016
SERVICE BRAKES
MY ABS PUMP HAS FAILED, AND CHRYSLER IS FAILING TO COMPLY WITH NHTSA RECALL #96V260000 HAVING TO DO WITH THE ABS PUMP. THE RECALL CLEARLY STATES THAT "THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY WHICH WILL HAVE A LIFETIME COVERAGE". I CALLED THE CHRYSLER RECALL CENTER TODAY, AND AT 5:01PM PST, SASHA TOLD ME THAT THERE IS NO WARRANTY ON THAT PART, AND I WAS DENIED HELP. THE NHTSA RECALL CLEARLY STATES OTHERWISE. TRYING TO FIND ANSWERS ON THE INTERNET, I HAVE FOUND THAT OTHER PEOPLE ARE EXPERIENCING THE SAME ISSUE WITH CHRYSLER DENYING AND REFUSING SERVICE, BECAUSE APPARENTLY THIS PART CAN NO LONGER BE HAD. WHY IS THEIR DIRECT CONFLICT WITH THE STATED LIFETIME COVERAGE ON THE RECALL? I ALSO LEARNED THAT LAST YEAR CHRYSLER WAS FINED $105 MILLION BY THE NHTSA FOR MISHANDLING RECALLS. IF THE NHTSA ALLOWS CHRYSLER TO DENY THIS, LEGAL RESPONSIBILITY MAY FALL ON BOTH PARTIES, AS I WILL BE CONTINUING WITH LEGAL ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885627July 18, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. AFTER STARTING THE VEHICLE, THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR PISTON ASSEMBLY WOULD NEED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT SERVICED EVEN THOUGH THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 096V26000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT MENTIONED THAT HE WAS RESPONSIBLE FOR THE COST OF THE DIAGNOSTIC TEST. IN MAY OF 2016, THE VEHICLE WAS TAKEN BACK TO THE DEALER A SEOND TIME BECAUSE THE ABS PUMP MOTOR FAILED TO OPERATE. THE DEALER STATED THAT THE PART WAS NO LONGER BEING PRODUCED AND THE MANUFACTURER WOULD REPURCHASE THE VEHICLE AT THE FAIR VEHICLE PRICE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS NOT INTERESTED IN THE AMOUNT OFERED PER THE REPURCHASE PROGRAM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ...UPDATED 09/19/16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874585June 16, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. WHILE DRIVING AT ANY SPEED, THE BRAKE PEDAL BECAME STIFF AND THE ABS LIGHT ILLUMINATED. THE FAILURE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855159April 12, 2016
SERVICE BRAKES, STEERING, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXTREME PRESSURE TO STOP THE VEHICLE. WHEN THE CONTACT FILLED THE VEHICLE WITH BRAKE FLUID, THE FLUID LEAKED OUT QUICKER THAN ANTICIPATED. AS A RESULT, THE MANUAL BRAKING SYSTEM HAD TO BE USED INSTEAD OF THE POWER ASSIST BRAKING SYSTEM. THE BRAKE WARNING LIGHT ILLUMINATED. ALSO, THE HORN SOUNDED WITHOUT WARNING AND THE POWER STEERING SEIZED. THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE POWER ASSIST BRAKE UNIT FAILED AND NEEDED TO BE REPLACED. THE POWER STEERING FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 184,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712283April 22, 2015
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT THE BRAKE PEDAL DID NOT PROPERLY RELEASE AND THERE WAS A LOOSE WIRE CONNECTION ASSOCIATED WITH THE BRAKING SYSTEM NEAR THE BRAKE PEDAL. THERE WERE NO WARNING LAMPS ILLUMINATED FOR THE ABS. THE CONTACT HAD TO MANEUVER THE PEDAL AND LIFT THE PEDAL TO GET IT TO RELEASE. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT STATED THAT THERE WAS A MANUFACTURER RECALL THAT WAS NOT REPAIRED BEFORE THE VEHICLE WAS PURCHASED. THE CONTACT WAS NOT ABLE TO CONFIRM THE RECALL INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691011February 27, 2015
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ANTI-LOCK BRAKING SYSTEM SENSOR ILLUMINATED AND AN EXTENDED DISTANCE WAS REQUIRED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES). THE DEALER STATED THAT THE RECALL REMEDY WAS COMPLETED IN 1998 AND THE VEHICLE WOULD NOT BE ELIGIBLE FOR THE LIFETIME WARRANTY LISTED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 146,780. THE CONSUMER STATED THE ABS LIGHT AND A RED BRAKE LIGHT ILLUMINATED AND THE POWER BRAKE FUNCTION WAS LOST. THE CONSUMER WAS INFORMED THE PROBLEM WAS THE MASTER AIR PUMP. THE CONSUMER LEARNED A THE ISSUE IN QUESTION WAS RECALLED AND THE RECALL WAS PERFORMED ON THE VEHICLE IN 1998. THE CONSUMER WAS INFORMED, CHRYSLER WOULD NOT PAY FOR THE REPAIRS, BECAUSE THE REPAIR HAD ALREADY BEEN DONE, NOT TO MENTION IT WAS A $3,000 REPAIR. UPDATED 03/30/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671339January 9, 2015
SERVICE BRAKES
BRAKES TOTALLY FAIL, I WAS UNABLE TO STOP VEHICLE SAFELY. NO WARNING, THE DASHBOARD CHECK ABS LIGHT COMES ON AFTER BRAKE FAILURE. DEALER GAVE ME THE RUN-AROUND WHEN I ASKED THEM TO CHECK THE BRAKES PREVIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662807January 5, 2015
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
1991 JEEP CHEROKEE LIMITED. CONSUMER STATES VEHICLE HAS HAD NUMEROUS ABS PUMP FAILURES. WHEN THE PUMP FAILS, THERE IS NO POWER BRAKES AND IT WAS ALMOST IMPOSSIBLE TO STOP THE CAR. *TA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610661July 15, 2014
VEHICLE SPEED CONTROL, SERVICE BRAKES
TL* THE CONTACT OWNS 1991 JEEP CHEROKEE. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FAILED TO RESPOND AND THE POWER ASSIST FAILED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE ACCTUATOR AND RS SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000. UPDATED 8/29/14*CN UPDATED 09/17/2014 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553175November 21, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED WITH A DELAYED RESPONSE. AFTER REPEATEDLY APPLYING FORCE TO THE BRAKES THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 6000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 174,735.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547051October 7, 2013
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
UNDER NHTSA CAMPAIGN NUMBER: 96V260000 MY BRAKE ACTUATOR PISTON ASSEMBLY AND THE PUMP-MOTOR ASSEMBLY FOR MY ABS BRAKE SYSTEM DO NOT WORK . UNDER THE RECALL THERE IS A LIFETIME WARRANTY. I TOOK IT INTO THE JEEP DEALERSHIP AT 6/26/13. IT IS NOW OCTOBER! I'VE BEEN DRIVING AROUND HAVING LITTLE TO KNOW BRAKE POWER BASICALLY OUT OF NECESSITY , AND THEY DID NOT OFFER ME A LOANER OR ANYTHING. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478142October 1, 2012
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I REPLACED MY ABS PUMP MOTOR ON MY 1991 JEEP CHEROKEE IN OCTOBER 2006. MOPAR PART NUMBER R2007515. THE PART HAS A LIFETIME WARRANTY UNDER NHTSA CAMPAIGN NUMBER 96V260000. I HAVE SENT NUMEROUS SUBMISSIONS TO BE REIMBURSED AND EVERYTIME THEY FIND SOME EXCUSE NOT TO PAY. THEY CLAIM IT WAS REPAIRED IN 2001, I HAVE THE DEALER INVOICE STATING THAT ABS ACTUATOR WAS REPLACED. MOPAR PART NUMBER R4746415, NOT THE ABOVE MENTIONED PUMP. THE LAST TIME I SUBMITTED MY PAPER WORK IN SEPTEMBER. THEY CLAIMED NOT TO BE ABLE TO FIND THIS RECALL DESPITE ME GIVING THEM THE RECALL NUMBER BOTH THE NHTSA # AND CHRYSLER RECALL #702. THIS IS GETTING RIDICULOUS. ANY HELP I CAN RECEIVE FROM YOU WOULD BE MOST ADVANTAGEOUS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467361July 19, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, GASOLINE
CONSUMER WRITES IN REGARDS TO ENGINEERING ANALYSIS ON 1993- 2001 JEEP CHEROKEE *TGW THE CONSUMER STATED, NHTSA IS CONDUCTING AN ENGINEERING ANALYSIS ON 1993-2001 MODEL YEAR JEEP CHEROKEE'S DUE TO POTENTIAL, EXTRAORDINARY FIRE AND EXPLOSION HAZARDS. APPARENTLY, THESE HAZARDS STEM FROM THE FACT THAT THE CHEROKEE'S FUEL TANK IS LOCATED NEAR THE REAR AXLE, MAKING IT VULNERABLE TO REAR-END COLLISIONS. THE CONSUMER WOULD LIKE TO KNOW, WHY IS THE ANALYSIS ONLY LIMITED TO 1993-2001 WHEN HIS 1991 MODEL HAS THE SAME FUEL TANK LOCATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463285June 27, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 1991 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE BRAKE LIGHT ILLUMINATED AND THEN THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO A PERSONAL MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT HE WOULD NEED AN ANTI-LOCK BRAKE PUMP. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 153,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10367325November 23, 2010
SERVICE BRAKES, ELECTRIC
1991 JEEP CHEROKEE LIMITED WITH ACTIVE ABS RECALL WAS SOLD BY DEALER BEFORE REPAIR OF THE ABOVE WAS COMPLETED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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