Jaguar F-PACE Complaints

12 consumer complaints on file.

#11749128July 8, 2026
ELECTRICAL SYSTEM
My car showed charge battery and then it stalled on a busy highway. Had to charge battery and then the dash flashed D for drive and would not go into gear. Now I have no car because it seems to be the recall and there is no resolution at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726214March 22, 2026
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Subject: Formal Demand for Investigation – Fuel Tank Capacity Discrepancy Vehicle: 2021 Jaguar F-PACE VIN: SADCJ2EX9MA669268 To Whom It May Concern, I am writing to formally request an immediate investigation into a significant discrepancy affecting my 2021 Jaguar F-PACE regarding its fuel tank capacity and driving range, which appear to fall substantially below the specifications published by Jaguar Land Rover. I purchased this pre-owned vehicle on August 30, 2024, through a salesperson named Misko Sekulic. At no time during the transaction was I informed that this vehicle was equipped with a reduced fuel tank capacity of approximately 14–15 gallons, nor that its maximum driving range would be limited to approximately 275 miles per tank. This omission is particularly concerning given that I have previously owned two Jaguar F-PACE vehicles, both of which were equipped with fuel tanks of approximately 21–22 gallons and provided an average driving range of close to 400 miles. Within days of taking ownership, I noticed a substantial reduction in driving range. I raised this concern with the salesperson within a few weeks; however, no action was taken. Over time, it became increasingly clear that the vehicle’s limited range significantly impacts its usability, particularly given my profession as a real estate agent, which requires frequent and long-distance driving. The current range makes even routine trips inconvenient and impractical. Due to this issue, I have limited my use of the vehicle, which is reflected in its unusually low mileage of approximately 13,000 miles. Had this critical information been disclosed at the time of purchase, I would not have proceeded with the transaction. his conclusion is extremely concerning and unacceptable. A vehicle that is advertised with a 21-to 22 gallon fuel tank to but consistently accepts only 14–15 gallons For this reason, I am requesting that Jaguar Land Rover North America immediately conduct a formal review
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724734March 16, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Jaguar F-Pace. The contact stated that according to the Owner's Manual, the fuel tank capacity was 21.7 gallons; however, the vehicle only allowed 14 gallons of fuel for a full tank. The contact stated that the mileage was also tracked per the fuel tank, and the fuel tank gallon did not match the mileage driven. The dealer was notified of the issue. The vehicle was not repaired. The manufacturer was notified by mail and email, but there was no response. The failure mileage was 13,540.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720979February 27, 2026
STEERING, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
I was returning from work when I briefly fell asleep, causing my vehicle to drift to the curb and resulting in damage to the right-hand side wheels. This incident was caused by a failure of the Lane Departure Warning and Lane Assist systems, which were not functioning at the time. Had these safety features been operational, a potential accident could have been prevented. I have reported this issue to Jaguar Corporate, but it has been approximately one month, and I have not received a satisfactory response. I am concerned that safety concerns regarding this vehicle are not being adequately addressed. There were no warning lights displayed prior to the incident. I have scheduled a service appointment with the dealership for March 4th to assess the structural integrity of the vehicle and will obtain further details after their inspection. I respectfully request that the NHTSA investigate or escalate this matter to Jaguar Corporate for urgent attention, as I am increasingly concerned about the safety and security of driving this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650506March 25, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2022 Jaguar F-Pace. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the visibility and prevented the safe operation of the vehicle. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628136December 1, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Yes, Auto emergency braking system disengage without notice, No, No, No
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577351March 14, 2024
POWER TRAIN
The center console gear shift has a lever to disengage the current gear to shift into another gear. However, if the lever isn’t fully pressed, the gear shift will still move, but the car remains in the original gear. So a driver may believe the shifted from reverse to drive (or vice versa) when it hasn’t. In theory, this lever should work like a manual transmission. One cannot shift gears in a manual without engaging the clutch fully. The automatic transmission/gear shift lever should work the same. In other words, the gear shift should not move/disengage unless the lever is fully pressed. Note: the vehicle (a former loaner vehicle) was recently purchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516687April 12, 2023
AIR BAGS
DRIVER AIR BAG-BAD FUCTION - Unit has the Air Bag light alert on. Was claim the guarantee and the dealer is unable to repair the component. As the diagnostic report as follow: Historic DTC B0021-13 LEFT CURTAIN DEPLOYMENT CONTROL 1- CIRCUIT OPEN, at the moment of inspection vehicle did not have airbag MIL on. Historic fault code for side curtain airbag connector loose or disconnected. Upon further inspection of connector was not loose and lock was engaged. Soon after inspection airbag MIL present DTC B0021-13 LEFT CURTAIN DEPLOYMENT CONTROL 1-CIRCUIT OPEN, Disconnect the left side air curtain connector and apply light pressure to the connector plunger. If the plunger moves to the engaged position the connector is damaged, plunger does move in engaged position causing intermittent fault. Requires replacement of roof wiring harness. Currently the dealer under name F40, LLC/ United Collection Auto Group, authorized dealer of Land Rover and Jaguar banding in Puerto Rico, is unable fix the problem. The unit has been for more than two weeks at the dealer. The vehicle under manufacturer guaranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492412November 5, 2022
UNKNOWN OR OTHER
Purchased 2022 Jaguar Fpace SVR, delivered in June with no spare key. Ray Catena Jaguar advise Jaguar would supply spare key soon. It is now November and still no spare key. Jaguar Corporate Customer Service, Mahwah, NJ gave a poor response "contact your Retailer Parts Department." Ray Catena did not appreciate that response because Parts Department has no information on spare key. Then sent a email to Yesenia Machuca, Jaguar Public Relations Specialist-not even courtesy of reply. This is a Safety issue "stranded requiring spare key".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471385June 28, 2022
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2022 Jaguar F-Pace. The contact stated that while at a complete stop, the vehicle would intermittently shift into neutral(N) independently without warning. Due to the failure, the vehicle would fail to accelerate forward upon the depression of the accelerator pedal. The contact would be forced to shift the vehicle into park(P) and then into drive(D) in order to resume normal driving operation. The vehicle had yet to be serviced or diagnosed for the failure. The dealer nor the manufacturer had been notified about the failure. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439968November 10, 2021
SEAT BELTS
The contact owns a 2021 Jaguar F-Pace. The contact received a recall notification for NHTSA Campaign Number: 21V667000 (Seat Belts) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434585September 27, 2021
UNKNOWN OR OTHER
Rear view camera and surround view cameras have all failed. Error message received that "Cameras not available"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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