Hyundai Veloster Complaints (2013)

427 consumer complaints on file.

#11596455June 25, 2024
UNKNOWN OR OTHER
The HVAC control knob overheated and burned out in my car. It scorched/charred and melted the plastic switch it was plugged into in the dash. It caused a strong burnt plastic, Smokey smell inside the car while I was driving. I thought the car was on fire at first. Thank goodness it wasn’t but it really could have started a fire in the dash of the car under the right conditions. I’ve read numerous accounts online of this same exact issue on this year/model, but no action has been taken by Hyundai to rectify this dangerous design flaw. I’ve also read that it can and usually happens again to the replacement control knob and plug. It’s absolute insanity to replace it with the exact same part knowing full well that it’s most likely going to do the same exact thing again. What if it does cause a fire in the dash the next time while I’m driving? It could possibly severely injure or kill me and any passenger in the car in addition to putting other drivers at risk from a mobile flaming inferno.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11593239June 8, 2024
ENGINE, ELECTRICAL SYSTEM
Vehicle is burning through oil without having oil light engaged. Vehicle is going through two quart + of oil every 3 weeks. Just added 2 quarts of oil 3 weeks ago when the car would not accelerate past 5mph and rough idled (this turned out to be caused by a different issue still being diagnosed), I added the oil as dip stick showed no oil on the stick. Light did not come on. Took to independent mechanic this week who stated I had no oil in the vehicle. Can not go 3 month/3000 miles for an oil change or the engine would be damaged. Have taken the vehicle several times to Valvoline who indicate no oil with no oil pressure light on, each time. This has been constant for 2 years. Each mechanic shop states the GDI engines are burning through oil. No oil leaks have been detected. This issue could result in serious engine damage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11588739May 14, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
First the turbo stopped working n smoking. Took it to the dealer n they had it for a month.. Get it back one day later had to have it towed . Vehicle was there for another 2 weeks got it back and it started to smoke. I pressed on the gas pedal n the car wouldn’t move! The first time the turbo was supposed to be replaced I believe ever since it was sent there to be replaced it was never the same. I still have the car and it will not start. The turbo n engine are filled with oils .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586988May 4, 2024
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Abs component and or fuse is causing pre ignition in the motor thus causing abnormal rpm’s when idling or driving thus further causing damage to the vehicle itself
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586851May 3, 2024
ELECTRICAL SYSTEM
The Plug that connects to the AC control Unit is burned and damaged. In fact, When I replaced it its smells like smoke. It is the third time since 2018 that I changed the unit. I decided to officially make a complaint because I saw that this vehicles and exact models from 2014-2016 where included but My year not ( 2013). I called the Hyundai and they told me that I needed to buy the unit and go fix it in a dealer. I found it unfair because is a defect of the car not something People can make to the car. The campaing nunber is: 16-01-070 from december 2016 ( and my car where not included) The problem is not the unit is the plug that cames from the car that connects to the unit that melts and gets burned.( but the unit is damaged due to this)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585449April 26, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2013 Hyundai Veloster. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle was consuming 3 quarts of oil every 3,500 miles. Additionally, the contact stated that while driving at an undisclosed speed, she heard an abnormal sound and pulled to the side of the road. The contact stated that upon inspecting the engine oil level, there was no oil on the dipstick. The contact stated that the low oil pressure warning light failed to illuminate. The contact then pulled into the nearest gas station, where oil was added to the engine. The contact stated that the low oil pressure warning light had failed to illuminate while the engine oil level was low on several occasions. The dealer was notified of the failure and advised the contact that the low oil pressure warning was designed to illuminate when the oil level was 2 quarts low; however, the contact stated that the warning light had failed to illuminate. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for an oil consumption test. The vehicle was not repaired. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583083April 15, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The blower fan only blows slightly and the knob does not work. This was a known issue with the 2014, but not the 2013. This causes a significant safety concern to someone living in extreme heat, especially children and the elderly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581834April 9, 2024
ENGINE, STEERING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Unknown but it threw the abs light on and off and then the oil change light come on and it stared ticking after it shut off and then I turned it on and the ticking got worse and louder and steering was cliking so I parked it and it would not go over 20 mph or pull a hill so It’s been parked ever since
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578968March 22, 2024
ENGINE
Purchased the vehicle and a few weeks late received a recall letter (23V651000) about their ABS issue. They never did send us the recall letter regarding the known engine issue. Months later the engine completely seized up. We took it to a mechanic who told us to call Hyudai since the engine was well beyond repair. We called the Hyudai dealership in town and they explicitly told us their were NO ACTIVE RECALLS for this car. After finding out a replacement engine would cost over $10k we had no other option but to salvage the vehicle. Fast forward about a month and we received recall letter (service campaign 966) about a recall active since MARCH 2021 regarding engine sensor malfunction that could result in total engine loss if not addressed. Hyundai is refusing to take responsibility for not informing us about this recall during few months we owned the car. They also are not taking responsibility at the dealership level for telling us there were no active recalls (there are TWO active recalls that were present when we called.) Is there anything that NHTSA will or can help with regarding this issue. Hyundai very clearly dropped the ball on this issue and are refusing to be helpful or take responsibility. This could have been a VERY dangerous situation if the car was driving at speed - luckily the engine broke down when pulling out of the driveway...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577873March 17, 2024
UNKNOWN OR OTHER
The climate control knob does not function properly on my car. I removed the climate control panel from my car and found metal parts of the knob to be black and burnt and plastic parts to be melted and disformed causing the part to malfunction. All that’s needs to be replaced to fix the problem is the knob itself on the climate control panel. However, the knob is not sold individually and you must buy the whole climate control panel which costs over $200. It also seems to pose a potential fire risk if it heats up to the point that parts are melting/burning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577347March 14, 2024
SERVICE BRAKES, HYDRAULIC, AIR BAGS
The contact owns a 2013 Hyundai Veloster. The contact stated that while the vehicle was started and in park(P), there was smoke coming from the engine compartment with a burning odor. The air bag warning light was illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572272February 16, 2024
ELECTRICAL SYSTEM
This complaint is regarding safety recall #23V651000 related to my 2013 Hyundai Veloster. In September of 2023, a potential problem with the ABS module was identified which could cause an engine compartment fire while driving or parked. It is now February, 2024, 5 months later and there is still no resolution. This is unacceptable. I am driving a vehicle which could result in personal property damage and/or personal injury or death. Being told to park the vehicle outdoors and away from structures is not a long term solution until the recall remedy is completed. How much longer am I, and others going to have to wait for a resolution to this issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571625February 13, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570498February 7, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I have had the ABS checked by Hyundai dealership per recall and they told me there was no issues, but I’m having a lot of problems with accelerating, and it shifting gears, I don’t think the system is really diagnosing, whenever I turn my car on sometimes it will do a diagnostic read, but it can’t send data, and it will take a while for the system to reset itself. It does smell like my car is smoking and I will have to physically roll my window down and/or poke my head out the window to make sure it’s not smoking. I’m checking my temperature gauge in my car to make sure it id within normal range. And when the check engine light comes on, sometimes it will come up and will blink for a few seconds and then disappear. Then I will go to O’Reilly’s or Advanced Auto Zone to get a reading the common codes that have come up were P0401, P0442,
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11568644January 29, 2024
ENGINE
Hi
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11568103January 26, 2024
ENGINE
I was on my way to school when my car started making some weird noises. Suddenly my car made a large explosion noise, my engine light turned on, then off, and then on again. my heads up display light started flickering sort of and then oil and battery light came on. my car then SHUT OFF while driving on the FREEWAY. power steering stopped leaving me able to turn the wheel but it being very difficult. my gas pedal not doing anything. I had to coast to an exit and pull over. I had it towed to a place my grandpa really trusts. this was 3 days ago. today I got a call saying that the engine had a 3 inch hole in the block facing the radiator. and was quoted a repair price of more than I had paid for the car. and to make matters worse the accident happened the day before I was going to meet with a buyer and sell it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566444January 19, 2024
ELECTRICAL SYSTEM
I am concerned with the notice of a recall which I received June 2023 concerning a possible electrical fault in the ABS module which could cause a fire in the engine compartment. There is NO fix available . I called my local Hyundai garage and the Hyundai corp office and they both told me the same thing and that is they do not have a fix and do not know when one will be available' I find this unacceptable and stalling by the Hyundai Company I am told that I should park the car away from the house as it might catch fire wether the car is running or not. After 8 months i can only suppose the Hyundai Company is ignoring the problem because it will cost them money I would be most grateful if you could light a fire under Hyundai, so to speak, so that they will solve this problem [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565821January 16, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565091January 12, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The local dealer was not notified. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563691January 5, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Hyundai Veloster. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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