Hyundai Tucson Complaints (2025)

451 consumer complaints on file.

#11774002October 27, 2026
POWER TRAIN
While trying to start my 2025 Hyundai Tucson SEL hybrid that was parked on incline with 13,000 miles on the vehicle, the gear shift was stuck on Neutral and we could not even turn-off the engine. The failure occurred onXXX while parked at XXX Market ([XXX]. The vehicle was stuck on "Neutral" and the gear could not be changed nor could we even turn off the engine. Furthermore, because the car was parked on an incline, we had to apply break until car simply allowed us to have control over the gear shift function after about 30 minutes. As a result, we were highly distressed and could not even go out of the car in fear of car rolling back and crashing into another car or people. Fortunately, there was no crash, no injuries. The vehicle was taken to dealership but no diagnosis or repair performed since they required leaving the car at dealership for extended time and the dealership did not have the loaner car, which was included in the purchase warrantee. I believe this condition creates a safety hazard because the same scenario of being parked on incline on Neutral could happen anytime. The problem has not occurred again but we are extremely concerned for our safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773807October 26, 2026
FUEL/PROPULSION SYSTEM, ENGINE
While driving down the road, the engine randomly cut power and the battery died about 20 minutes later. Without any known cause, with all up to date maintenance and regular checks the vehicle stopped randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773808October 26, 2026
FUEL/PROPULSION SYSTEM, ENGINE
While driving down the road, the engine randomly cut power and the battery died about 20 minutes later. Without any known cause, with all up to date maintenance and regular checks the vehicle stopped randomly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773459October 25, 2026
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, UNKNOWN OR OTHER
I was driving home tonight and while driving the car lost all power on the full screen and headlights. This is the second report of the same problem. It was like a blackout at two o clock in the morning. I couldn’t see the speed and the lights went out. It did come back on in immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773476October 25, 2026
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, ELECTRICAL SYSTEM
Display cluster recurring issue even after repair and software update. All warning lights on while at highway speed. Initial event in July 2025 - repair done. Coincidental with recall notice related to cluster display. Blank screen/cluster display while driving on July 30, 2026 - with eventual repair within same week. But, in October 2026 - all warning lights re-appeared intermittently from just flashing to steady display of at least 2 mins. Service date (third of same issue- excluding during regular maintenance where recall update done) already scheduled 10/26/26 at dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773325October 23, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On July 17, I took my vehicle to Hyundai of Venice due to a safety recall of the automated emergency brake, the dealership told me that they had fixed the recall. On October 10 when I returned for service, I again notified them that the safety features such as the automated emergency brake and the Forward collision warning were not working. They ignored me again. Then on October 21, 2026, I was driving my mother to run an errand before her doctors appointment as I was pulling into a parking spot going no more than 3 mph. The safety features were still not working and I scratched the vehicle on the left of me which was empty. I then stopped the car, got out and took pictures of the license plate and of the scratch, and then looked at my front bumper and saw that I was also scratched, my mother, and I went into the supermarket to speak to the manager and attempt to call for the police, but then my mother noticed their brake lights were on and people were in the car so we hurried out to notify them that we had scratched their car by accident, I gave my insurance information and my mother gave her telephone number and after her doctors appointment, I contacted my insurance company to notify them of the issue. My concern is that I notified Hyundai of Venice twice about this issue, but due to my autism, I feel that they ignored me, and this small accident could have been avoided if they had checked that my safety features on this new vehicle were all fully functional.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772930October 22, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Before we noticed the recall. The car had locked up I mean, locked up twice so we took it into Hyundai and they did the upgrade on the driving assist or whatever they did less than a month out of the dealership the car locked up again almost causing a car to come through the back of the car. The first time was a semi almost cleaned us out and sent us to the hospital or maybe killed us. We took the car into the dealership. They did not want to give me a car but they did through customer service and this car is unsafe to drive. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773073October 22, 2026
ELECTRICAL SYSTEM
When shifting into reserve, a green screen appears. I have to put my car back in to park and then reverse to get my back up camera to start working again. It doesn’t happen all the time but since my last software update, it has been happening more frequently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773094October 22, 2026
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
Main LED SCREEN Black/Green OUT. BACK UP CAMERA SAFETY FUNCTIONS FAILED & SUFFERED RECURRING FAILURE AFTER BEING SERVICED 3X BY THE DEALER. CORPORATE NOW BEEN PUT ON NOTICE TO DISCUSS TESOLUTION OPTIONS. Thank God (so far) vehicle has not been involved in any accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773116October 22, 2026
SEAT BELTS
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear middle seat's seatbelt anchors on the outside of the rear passenger seat's inner rigid LATCH system. It is permanently anchored under the seat, so it cannot be moved. This causes the middle seatbelt to overlap over the rear passenger seat's rigid LATCH system after installing a car seat, which is a safety concern, as the middle seatbelt would be rubbing against it. How was your safety or the safety of others put at risk? We cannot put an infant carseat in the rear passenger seat using the rigid LATCH system until this is resolved. Has the problem been reproduced or confirmed by a dealer or independent service center? UNKNOWN Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? UNKNOWN Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772351October 20, 2026
UNKNOWN OR OTHER
Sunroof shattered while vehicle was in motion. Glass particles were flying off the roof potentially hitting nearby vehicles. Pulled safely off the interstate and drove home safely on local highways.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11772032October 19, 2026
UNKNOWN OR OTHER
our car horn has not been working for three months braman Honda says there's a back order...and we do not have a working car horn since July
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771629October 16, 2026
BACK OVER PREVENTION: WARNINGS, ENGINE, VEHICLE SPEED CONTROL
I was finishing going slow into my parking space & all of a sudden vehicle accelerated on its own & hit a wall a few feet in front on me then rolled back & took off again & hit the wall again. It then rolled back & I was able to stop it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771741October 16, 2026
ELECTRICAL SYSTEM
The HUD will disappear and warning lights will flash on the dashboard. It lasts for about five seconds. Sometimes it happens a few times in a row and then it might not occur again for a couple of days. This problem is covered by NHTSA Campaign 26V400 and I had the car's software updated at the dealership in July as per Hyundai Recall 304. However, the problem persists. Hyundai issued TSB 24-BE-007H-1 and has provided tools to dealers to fix the issue, but the dealer is refusing to perform the repair saying that it isn't covered by Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770834October 13, 2026
AIR BAGS
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at approximately 65 MPH, the vehicle hydroplaned, causing the driver to lose steering control, and the vehicle struck a concrete median wall. The frontal structure suffered severe damage, destroying the vehicle; however, the air bags failed to deploy. The driver was transported to the hospital via emergency medical services with back and neck injuries, including a fractured cervical spine. A police report was taken at the scene, and the vehicle was towed. The cause of the air bag non-deployment failure was not determined. Both the dealer and manufacturer were notified of the incident. The contact also stated that the air bags failed to deploy during a prior crash into a tree stump. The failure mileage was 18,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11770602October 12, 2026
UNKNOWN OR OTHER
This relates to emergency key. Key is not attached to FOB. It is separate. The key has a plastic sheath which comes off easily, allowing key to bend at hinge, and weakening hinge. Key then can separate from key ring and be lost ( I lost one of mine like this). Had an issue with car having no electrical power, could not get in, no electricity. App would not work. Luckily was close to home so got emergency key off wife's key ring. This is a safety issue since had I been away from home, in freezing weather or at night, this could have been dangerous since I would not be able to get in car. Since I am the primary driver, I now have the emergency key with me, but same thing is happening as the plastic sheath comes off easily in my pocket, and the key is bending. I suspect the hinge will break on this one also; I have temporarily taped the sheath on and ordered another key.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770652October 12, 2026
ELECTRICAL SYSTEM
I was in an accident back in March that I think is related to a recall announced in June. I asked that Hyundai refund my insurance deductible and they rejected my claim. I'm hoping regulatory support will be able to help.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11769831October 8, 2026
BACK OVER PREVENTION
The contact owns a 2025 Hyundai Tucson. The contact stated that while reversing, the rear-view camera displayed a solid-colored screen with a message displayed. The contact stated that the failure was intermittent. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer several times, but the failure was not duplicated. The contact was referred by an attorney to report the failure to the NHTSA Hotline. The manufacturer was contacted, and a case was filed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769883October 8, 2026
VEHICLE SPEED CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
The heads-up display, all warning signs and the instrument cluster showing the speed unpredictably goes off - sometimes comes back on right away, sometimes doesn't for hours. The car is available if needs to be reviewed. One cannot know the speed of the vehicle without the speedometer, warning signs turn on & off randomly impairing one to judge the actual warnings, the blind-spot cameras that usually are visible on the instrument cluster cannot be seen, the randomized turning off of the HUD and instrument cluster mid-drive causes a great deal of distraction to the driver. Three services done so far - in last one they found the associated codes with the issue but could not duplicate the case. Inspected by the manufacturer. No particular warning signs - happens randomly and all warning signs turn on randomly too without any actual warning.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11769898October 8, 2026
ELECTRICAL SYSTEM:HORN
The contact owns a 2025 Hyundai Tucson. The contact stated that while depressing the horn pad on the steering wheel, the horn failed to operate as intended. The vehicle was taken to a local dealer, where it was diagnosed and confirmed that the failure was related with Technical Service Bulletin: 26-BE-003H. The manufacturer was made aware of the failure. The failure mileage was approximately 24,022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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