Hyundai Sonata Complaints (2011)

3,476 consumer complaints on file.

#11773764October 26, 2026
EXTERIOR LIGHTING, SEAT BELTS, ELECTRICAL SYSTEM
On September 24, 2026, I brought my vehicle to Kelly Hyundai Service Center for two recall repairs: IBU/BCM Anti-Theft Software Upgrade and Decal Application Anti-Theft Ignition Cylinder Protector and Decal Installation My vehicle was at the dealership all day. At the end of the day, I received a call from the technician advising me that the recall work could not be completed due to an electrical issue. When I returned home, I immediately noticed several problems that did not exist prior to the service appointment. Specifically: The high beams no longer worked. The dashboard illumination was not functioning properly. The automatic door lock system stopped working. The trunk could only be opened with the key. I contacted the service center and was informed that the only way they could determine the cause of these issues was for me to bring the vehicle back and pay a $200 diagnostic fee. I explained that I did not believe I should be charged to diagnose problems that appeared immediately after their attempted recall repair. I requested to speak with the service manager, but I was told he was unavailable. I never received a return call from management. On October 1, 2026, I returned to the service center and spoke with the manager. He recommended that I leave the vehicle for further evaluation. I did so, but later that day I received another call stating that the recall still could not be completed and that I would again need to pay a $200 diagnostic fee. I picked up my vehicle because I did not believe I should be responsible for that expense. The problems began only after the dealership attempted the recall repair and that I should not be required to pay diagnostic charges to identify or correct issues that may have been caused during that process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773529October 25, 2026
SUSPENSION
While driving home and negotiating an ordinary turn onto our residential street, we heard a loud popping sound. We immediately pulled over and discovered that the driver’s-side rear wheel was leaning inward substantially. Upon inspecting the suspension, I discovered that the cylindrical bushing attachment on a rear suspension control arm had fractured, allowing the suspension connection to separate. I subsequently walked back to the location where the noise occurred and recovered the detached metal fragment. The fracture surfaces exhibit distinctly different coloration, suggesting that part of the fracture may have existed for some time before the final separation. Of greater concern, upon inspecting the corresponding suspension component on the passenger side, I discovered a substantial crack along what appears to be the same fracture path as the failed driver’s-side component. Both sides appear to exhibit a common structural weakness. The failure occurred during ordinary driving without a collision or known impact immediately preceding the event. A similar failure at highway speed could cause a serious crash, injury, or death. I understand Hyundai previously conducted rear lower control arm replacement Service Campaign TP3 for certain 2011–2013 Sonata vehicles. I request that NHTSA investigate whether this failure is related to a known defect or represents a broader safety concern. Photographs of the failed driver’s-side component, recovered fragment, and corresponding passenger-side crack are available. The vehicle and recovered fragment are being preserved for further inspection. I request that this incident be reviewed as a potential safety-related structural suspension defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771950October 18, 2026
ENGINE
My 2011 Hyundai Sonata with the 2.4L Theta II GDI engine developed an engine failure at 99,928 miles. On XXX Hyundai’s dealer (McFarland Hyundai, [XXX]) ran Hyundai’s T3G connecting-rod-bearing test, and the engine returned NO PASS. Hyundai’s own test recorded the oil level as full. This engine family is the subject of Hyundai’s connecting-rod-bearing safety campaigns and its extended engine warranty. Hyundai declined the repair (#XXX) as “exceptional maintenance neglect,” although the oil and filter were changed about 730 miles before the failure, with two more documented oil changes in the prior 16 months. Connecting-rod-bearing failure in this engine can cause engine seizure or stalling while driving, which creates a crash risk. The vehicle is at the dealer and has not been repaired. I am reporting this so NHTSA has a record of a Theta II failure in a vehicle covered by these campaigns that was denied repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769008October 5, 2026
AIR BAGS
The passenger frontal airbag deployed on its own while the vehicle was being driven, with no collision or impact that the driver is aware of. The driver airbag did not deploy. The incident occurred on October 4, 2026, at about 11:14 PM, shortly after the driver refueled at a gas station and was heading toward the highway. The airbag tore open the dashboard panel and cracked the windshield from the inside where the bag struck the glass. The driver brought the vehicle back to the gas station and it was towed. It has not been driven since. Safety risk: The sudden deployment startled the driver and the cracked windshield reduced visibility while the vehicle was moving. Anyone in the passenger seat would have been struck at close range. Recall history: This vehicle received the Recall 174 / NHTSA 18V-137 airbag control unit remedy (ACU main wiring harness installation, part 91700-4R100-QQH) at a Hyundai dealer in September 2025, at about 305,800 miles. The deployment occurred about 13 months and 18,400 miles later, at 324,243 miles. Warning signs: No airbag warning light or other warning appeared before the deployment. The vehicle was serviced at a Hyundai dealer about one month earlier (oil change and multi-point inspection), and no airbag or restraint-system problem was reported. Inspection: The vehicle is at a Hyundai dealer and is available for inspection. We have asked that the airbag control unit, airbag module, and stored crash data be preserved. A case has been opened with Hyundai Motor America. As of this report, the vehicle has not been inspected by the manufacturer, police, or an insurer, and no dealer has confirmed the cause. Cause: UNKNOWN. Our best assessment is an electrical fault in the airbag control unit or its wiring, which received recall work in 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762026September 3, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
I was driving down the road going the speed limit and all of a sudden it felt like I hit a brick wall my car staked out and I was stuck in the middle of the road for about 20 minutes and finally I got it to start and drove home it did it again 2 months later
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760651August 29, 2026
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I had taken my Sonata to Mike Miller Hyndia in Peoria,I'll and they agreed to do the recall although they had my vehicle for two weeks. They did not service it and when I picked it up they said I had to drive it till the service engine light come on. I was driving it five days later and heard a loud noise and car started malfunctioning I was stuck in a middle of a intersection and I had to push vehicle off road. I broke my right hand in this process and I have also lost my job I am very concerned why they did not service it after they agreed too and sent me off in it in that condition ..The car is currently parked and unsure what to do with it ..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757938August 19, 2026
ENGINE
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle. The contact turned off the vehicle, and while inspecting the vehicle, the contact became aware that there was a puddle of oil on the ground underneath the vehicle. No warning lights were illuminated. The vehicle was taken to a nearby Ford dealer, where it was diagnosed with camshaft and engine failure. The contact was informed that the camshaft and the engine needed to be replaced. The vehicle was not repaired. The contact was informed of Technical Service Bulletin: 22-EM-006H-2. The contact was advised to tow the vehicle to a Hyundai dealer for assistance. The vehicle was towed to an alternate dealer where the failure was confirmed. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. In addition, the contact was informed that the repair was not covered under warranty. The contact was informed that the repair was denied because of the previous owner's negligence with maintenance of the vehicle. The failure mileage was approximately 120,744.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757692August 18, 2026
ENGINE
The vehicle suffered an internal connecting rod bearing failure, a known manufacturing defect affecting the Theta II GDI engine. The failure was explicitly diagnosed via the manufacturer - specific OBD-II fault code p1326 Knock Sensor Detector System. This defect causes sudden engine stalling poses an immediate risk of catastrophic engine failure or fire while driving. Hyundai Motor America has denied financial reimbursement for the required engine repair because the work was completed by an independent shop and third-party arbitration deadline (BBB Auto Line) communicated to me. The manufacturer is actively refusing to remedy an acknowledged safety defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756748August 13, 2026
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
On the freeway at night when headlights and back lights quit working. Got off freeway and were able to temporarily fix it. A few months later while parked in driveway and not in use for a couple of days, lights came on without our knowledge and drained our battery. Neighbor alerted us to the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755879August 10, 2026
STEERING
Intermittent and sudden loss of power steering nearly caused an accident for both of sons when each one was driving on two separate occasions this past week. "EPS" and traction control warning lights both illuminate on the dash when steering goes out. Sometimes the codes will clear themselves out after restarting the vehicle, but not always. Had it inspected by an independent service center and they cleared out the codes with their scanner. Steering worked fine for a few days afterwards, but then suddenly lost power steering again yesterday. It is very dangerous to drive and it is very unpredictable. I see that there was a recall for this issue for certain manufacture dates for 2011 Hyundai Sonata, but mine was not part of the recall. I believe that it should be part of that recall before someone dies or is injured.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752063July 22, 2026
ENGINE, VEHICLE SPEED CONTROL
I test drove the vehicle at an auction, watched several other people test drive the vehicle. Before the auction I test drove it one more time and put my obd scan tool on it to make sure there were no hidden codes or problems. I won the bid,and picked up the vehicle. I drove it approximately 6 miles from the auction and the falshing engine light popped on. I immediately pulled over in heavy freeway traffic. Put my scan tool on it and found out the knock sensor had triggered. The vehicle was shaking and making a terrible racket. It was inoperable in the worst possible spot on Highway 51 during rush hour traffic. I managed to slowing coast down the offramp and roll into a parking lot. I then called Purdy Hyundai and spoke with a service advisor and provided the VIN#. He (Vue Kue) informed me that the vehicle qualified for the recall and warranty work based on exactly that issue. I had the vehicle towed to the Purdy dealership on July 8th 2026. I was told today that it was unlikely that Hyundai would honor the recall because I did not have service records of a vehicle I had owned for 6 miles of driving. I filed a complaint with Hyundai corporate. Claim#43010067 and awaiting the reconciliation of this situation. Of which they appear to to be avoiding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751926July 21, 2026
AIR BAGS, FUEL/PROPULSION SYSTEM, STEERING
I purchased fgis car from a used car dealership, for over $6,000.00 , which is not a ton of money, but plenty enough to not have instant issues. Since my purchase in june 30, 2026, i have already had all of these issues occur. There is white smoke coming from the left tail pipe, it is sluggish when you push on the gas, there is black soot constantly on my rims that is extreamly hard to remove, the high pressure fuel pump jas failed, I can tell because the oil is higher then it was when o had the oil freshly changed, and it smells of gasoline.inside the oil. The exhaust has stron smell of gasoline. My steering wheel has a loud clinking noise everytime I go over a speed bump on pull into my driveway. Just so many items consistently needing repair or replacement, even though I just had the fuel system cleaned, the oil changed, and filters, and.oil filter too. I checked to see if any of my issues are covered by a recall warranty, because they all are recalled items for my car year, make, and model, but apparently Hyunfai is only covering these dangerous recall items for ul to 10 years. These items shkuld be covered longer, because my carfax states that at least one of these recalled items had already been changed in 2018, and is already broken again!! Hyundai should have covered these extreamly high wear out car parts for a longer period of time, or for the life of the vehicle, if every 5 years your replacing a $1000.00 part, not including labor, like the (HPFP) I was quoted by auto zone for over that price point!! "Ridiculous"! Another item is the air bag cover on the driver side windows area, of the body frame it is loose and keeps un-clipping, i am afraid that it is going to possibly just go off and kill me or something!! Very disappointed right now, that i cannot get any of these recalled items replaced by the manufacturer!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751236July 18, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was heading to work when suddenly smoke started pouring from the air conditioning vents, and the ABS and traction control warning lights came on. I hit the brakes to pull over, only to realize I had lost braking power. I managed to steer to the side of the road as carefully as possible and bring the car to a stop—despite having no brakes and a fire burning under the hood. I tried downshifting to slow the vehicle, but the transmission didn't respond, and the cabin began filling with smoke. Once I stopped, there was nothing I could do to extinguish the fire, as the car was completely consumed within seconds. It was a fire in the engine bay; I lost the brakes, and the ABS and traction control lights lit up. I assume it was a critical failure in the braking system, most likely involving the ABS module.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11747821July 1, 2026
ENGINE
Rod bearing issue due to particles in engine causing engine to not accelerate as normal and jerk when goes over 10 MPH can’t exceed 50 miles causing safety issues and knocking/clicking noise took it to Hyundai and was informed it is apart of the recall but wont replace engine my vehicle has ALL the same issues as the Hyundai recall but my VIN isn’t registered on the site for recall on carfax it shows a pattern of the previous owners being car in for maintenance and engine issues but engine never being replace under recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746555June 25, 2026
ELECTRICAL SYSTEM
Once again I am having to replace a bulb for my vehicle. This will be the second time in 3 months I have had to replace my rear blinker bulb. Not including the 4-5 times per year I have to replace headlight bulbs. This time the wiring has melted and the bulb has nearly melted the lens cover. I only buy the exact OEM recommended bulb every time. Nothing fancy. Just the basic old school bulbs. Every year model around mine has been recalled for this exact issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746557June 25, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Randomly all controls on my steering wheel (I.e. cruise control, volume for sound, Bluetooth phone controls etc) just stopped working. Now I cannot control the radio, phone or even toggle to see mpg, mileage driven, use cruise control etc. I read there was an extended warranty regarding this issue and my vehicle was or is affected. However it has since expired and upon contacting local dealership they did not even have the parts for that recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745397June 20, 2026
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
The clock spring went bad causing failure of horn and all buttons on the steering wheel including cruise control. It also caused the airbag light to illuminate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740786May 29, 2026
ENGINE
My 2011 Hyundai Sonata (VIN [XXX] ) was brought to Gateway Hyundai in [XXX] for the mandatory P1326/KSDS engine recall inspection. I had a confirmed appointment on XXX at 7:30 AM. The dealership acknowledged the P1326 code and that the KSDS test was required.Instead of performing the recall, the dealership refused to inspect the vehicle. They contacted a third party who was not in possession of the vehicle and released the vehicle to that person without my authorization. The plates were removed and the vehicle was later sold without my consent. The recall was never performed and the engine defect was never inspected.This is a failure to perform a required safety recall and a violation of chain-of-custody procedures. A vehicle with a known engine failure risk was put back into public circulation without inspection. This creates a safety hazard for the public.I also suffered financial harm including $1,500 in towing, parts, labor, and storage fees. I have a signed tow invoice showing the VIN and the total amount paid.I am requesting that NHTSA investigate Gateway Hyundai’s handling of recall vehicles, review their authorization and release procedures, and take enforcement action if violations are found. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738819May 19, 2026
ENGINE
My 2013 Hyundai Sonata suffered engine failure consistent with Hyundai Theta II engine defects. The vehicle became inoperable/unsafe. Hyundai denied warranty coverage despite my maintenance records and documentation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738903May 19, 2026
EXTERIOR LIGHTING, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
On my 2011 Hyundai Sonata GLS, both rear tail lights have melted to the point that the lightbulbs cannot be extracted and the brake and tail lights no longer work. When I looked into this, I found out this is a common issue on 2011 Hyundai Sonatas. It is almost always caused by excessive heat from the standard incandescent bulbs, which damages the wiring harness and deforms the plastic housing. When I called the closest Hyundai dealer (in Chico, California), they told me the warranty had expired last year and that I should have received a notice about it after I obtained ownership of the car in March 2025 (a little over a year ago). However, I did not receive a notice about this. Since the tail lights do not work properly as a result of this problem, it is a safety issue as it could cause an accident. It should be a recall repair instead of a warranty that expires. My car is still well under the 200,000 mile limit that was set on the extended warranty, but they're refusing to honor that because of the warranty being expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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