Honda Ridgeline Complaints (2021)

100 consumer complaints on file.

#11600824July 10, 2024
ELECTRICAL SYSTEM
was denied recall for backup camera. my backup camera went dead July 4th weekend with heavy rain it worked again and glitch on and off. Made a appt 7/10/2024 at my local dealership where I bought the vehicle and was told they are going to take pictures of it and send them in for the harness. when I got there camera works atm and was denied on recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584837April 23, 2024
ELECTRICAL SYSTEM
Back up camera blacks out from time to time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583549April 17, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on a 4 lane road with a passing lane the automatic emergency braking system started slowing the vehicle down for a vehicle in the left hand turning lane. It was not directly in front of me. The warning tone and BRAKE flashing alarm come on frequently when driving on 2 lane roads and a vehicle is coming from the other direction. I have taken it to the dealership 3 times to have it corrected and was told everything is working correctly and for me to turn the system off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583110April 15, 2024
AIR BAGS
The contact owns a 2021 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 224V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and confirmed that parts would be available in January 2025. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580857April 3, 2024
UNKNOWN OR OTHER
While driving down highway moonroof exploded. Did not appear to be damaged by debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577665March 15, 2024
STRUCTURE:BODY, VISIBILITY/WIPER
I’ve had issues with the side view mirrors with this vehicle since the day that i took delivery. They were always wobbly. Honda issued a recall on them and the replacement mirrors look like “fun house” mirrors. They are super distorted and make me nauseous looking out of them. This is not an isolated incident. Many people are experiencing issues with the recalled mirrors being distorted. Honda needs to come up with another recall and real fix for this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577385March 14, 2024
UNKNOWN OR OTHER
The backup camera is not working consistently. An Internet search reveals that this is a common problem and previous model years were subject to a recall. I understand that there is a NHTSA investigation on going regarding this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575571March 5, 2024
ELECTRICAL SYSTEM, VISIBILITY/WIPER
3/4/2024. Backup camera failure. Black screen. Located broken wires in wiring harness. Same location as those in earlier recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575317March 4, 2024
UNKNOWN OR OTHER
Rear view camera failed. Only shows a black screen, same symptoms of the 2017-2020 Honda Ridgeline recall. Contacted Honda and was told it wasn’t covered and to pay to get it fixed. 2021 Ridgeline with 47,000 miles. I’m aware NHTSA has received 27 other complaints as well based upon a recent report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573591February 23, 2024
SERVICE BRAKES
A truck and car in front of me stopped suddenly and i has to push brakes to stop. my truck did not slow down and i hit almost full speed the truck in front of me. my brakes did not even leave i skid mark.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11566666January 20, 2024
UNKNOWN OR OTHER
While traveling at highway speed, the glass panel of the sunroof/moonroof suddenly exploded outward without being struck by anything (i.e. rock, debris). There was no warning prior to the explosion. Glass fragments rained down into the interior of the cabin and flew off the roof of the vehicle as well. Though startling to experience, there were no injuries to me or other drivers. Other Honda owners have reported this same experience with randomly exploding sunroof glass. The vehicle was taken to a Honda dealer who refused to cover the cost of replacing the glass, falsely stating that only an impact could cause such damage. A subsequent claim has been submitted to my insurance company.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562104December 27, 2023
ENGINE
I took my vehicle in to the dealer on 1/31/2023 to address recall 23-008 (Idle stop/start switch update). I had not had any problems with it , but I had them inspect it. They performed Bulletin 23-008, PGM-FI update. On 2/16/2023, after stopping at a stoplight, the engine shut down but it didn’t start back up when I tried to proceed. A message came up on the dash saying to put the vehicle in park and press the start button. I did that and the car started. I stopped at the dealer and told them what had happened and they performed bulletin 1103A8 Warrany Extension Campaign: Adjust Valves. I haven’t had the problem reoccur, but I keep getting an intermittent message on the dash, “Auto Engine Idle Stop Unavailable “. I’ve had the vehicle back in to the dealer numerous times about the message and they tell me that they could not duplicate, or they give me a list of things that could cause the message, but none of them apply. I believe it was something that they did in the two bulletins that is causing the message to come up on the dash
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11554692November 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
After driving on the freeway for about 1 hour, took the exit to the right. Check engine light came on and vehicle had loss of power and was shuttering. Attempts at accelerating were met with little to no power. Tried turning off eco mode, no change. Limped to the first safe place to stop, avoiding any fast traffic behind. Shut off vehicle, and when I started again, no check engine light, vehicle operated as normal. I fear to think what would have happened when if my child were driving and had to make a merge onto heavy traffic. This is a serious safety issue that I have learned is known. A fix needs to happen before someone is seriously hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553507November 3, 2023
POWER TRAIN
1. Vehicle shift to neutral while driving. 2. Shift vehicle from park to drive, but vehicle shift to neutral and alert for transmission failure comes on. 3. While waiting at a stop light in drive and on brake, vehicle shift to neutral and alert for transmission failure comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523208May 22, 2023
EXTERIOR LIGHTING
My model has an auto high-beam system that does not work (stays on with oncoming traffic, turns off when it sees a road sign). Also had a 2019 of the same vehicle and the auto high-beams worked on that model; my 2021 has the cameras in a new location which render the system worthless and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521828May 13, 2023
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
the TPMS tire pressure monitoring system is inaccurate(low) by 4-5 PSI. This forces me to overinflate the tires by 4-5 PSI to Turn off the warning lights. I believe running constantly on over inflated tires is unsafe over time. It has been reported to the dealer on the past 3 services and they stated in writing that is normal for all the 2021 models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520945May 8, 2023
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The contact owns a 2021 Honda Ridgeline. The contact stated that the back over prevention camera was distorted. The vehicle was taken to the dealer, who informed the contact that the back over prevention camera needed to be replaced; however, the part to repair the vehicle was on backorder. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503972January 27, 2023
VISIBILITY/WIPER
I purchased this 2021 Honda Ridgeline new. The windshield washers quit working about six months later. For the past 12 months I have been trying to get the replacement nozzles from no less than 8 different Honda dealers. They are on national back order and after repeated orders, most recently with Honda of Asheville NC I contacted the Honda customer support. Case # 13583397. Now after almost 30 days and at least 6 calls and e-mails to them I still have no idea if they will ever get these nozzles for me. As you can imagine with adverse weather conditions it is a major safety issue to have poor visibility out of the windshield. Please help!! These are specially designed low pressure nozzles so they are not available anywhere but Honda.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503033January 22, 2023
EXTERIOR LIGHTING
The auto dimming feature on my ridgeline does not operate properly. Does not dim when on coming traffic approaches sometimes, and others do not stay on when it should. This has happened since I took possession of the vehicle and still happens today.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500796January 9, 2023
STRUCTURE:BODY
Tailgate fell down while taking off from a red light, ground was flat and even. The vehicle also didn't trigger the light that the tailgate was open.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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