Honda Pilot Complaints (2020)

493 consumer complaints on file.

#11738554May 18, 2026
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, POWER TRAIN
MOST Network problems continue to persist even after MOST FAKRA Service Cables Safety Recall work was performed. Typical progression: Radio goes silent, Infotainment Screen displays error message, "Network Communication Lost / MOST Net Off", Driver Information Interface Display goes blank, then 3 error messages cycle, "Blind Spot Info System Problem", "Emissions System Problem", "Transmission System Problem", and vehicle enters limp mode (stuck in 3rd gear). Multiple safety issues: Rearview camera does not function, vehicle speed is not displayed, vehicle gas gauge is not displayed, blind spot system does not operate, reduced vehicle power.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737997May 15, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When starting vehicle after leaving the grocery store, there were multiple fault messages displayed on the dash cluster. They were showing five fault areas, the Adaptive Cruise Control, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance and Parking Collision Warning. When arriving at the Honda dealer service department I was advised that this is a common issue and would most likely be a front camera failure. After the Honda service department diagnosed the issue they confirmed it was a camera failure. I contacted American Honda asking for goodwill assistance and after giving all of my information, I was sent an email to reply to with the same information. Two days later I received a call and had to go over the same information a third time. I was advised this process would be 2-3 days. Three days later I receive a call and was requested to give the same information a fourth time and the told it would be 3-5 days from then to evaluate and I would receive a call. Four days later I called American Honda for status and was offered a partial goodwill assistance that I would be need to pay $955 for the repair instead of $2200+ which was originally quoted. From working for Acura for 17 years it is obvious that American Honda assisted minimally as the warranty rate is around the same cost. They made the dealer take the cut in pay and endured minimal cost to American Honda and a major cut ended by the dealer. Being this is a common issue with a $2000+ cost, there should be more consideration allowed for this failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736439May 7, 2026
ENGINE
Per Honda, the standard maintenance of replacing a timing belt and tensioner has put more tension on the crankshaft, which causes a tapping noise from the connecting rod bearings when the vehicle is accelerating under load. The vehicle is available for inspection upon request. Honda has said that this does not harm the engine, but a noise of this kind is not normal and any noise of this kind associated with this particular part of the engine has the possibility of degrading the engine's life and causing a potential safety issue while driving down the road. Yes, the problem has been reproduced by the dealer. Dealer service department has been the only one to inspect it. No, there were no warning lamps, messages, or other symptoms of the problem prior to the failure. The issue first appeared right after getting the mandatory timing belt maintenance when driving away from the dealer service department.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735059May 1, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
Issue with the forward collision sensor, lane keep departure, and adaptive speed control. It has a mind of its own if it works or not. Some times it working then while drive the warnings and dings start going off while driving. There isn't a way to use cruise control if there is an issue with the system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734479April 29, 2026
FUEL/PROPULSION SYSTEM, ENGINE
I am seeing warning lights on my screen and using OBD-II scnner shows code P0302 (misfires). Vehicle bought 2020 August and gas about 90K miles. Is this vehicle under recall for this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732191April 19, 2026
LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My current 2020 Pilot has presented a failure/ malfunction at the multipurpose camera in the front side resulting on the most important safety advance drivers assistance systems to not to work (Collision Mitigation System, road departure mitigation system, auto high beam, lane keeping assist, automative emergency breaking). This malfunction for this safety device could put at risk my family while driving since system got deactivated for no reason and will not respond to under unexpected situation while driving. I notice several messages on my dashboard then I confirmed safety componentes where bypassed and not activated not working properly. The problem was reporte at a dealer, then vehicle device was inspected and confirmed by the dealer that the safety multipurpose camera has a malfunction. Prior to the failure there were no messages or symptoms, just stops working without advice. Safety devices must he operative at all time, me vehicle is in very good condition and not more that 6 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731117April 14, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
These systems have stopped working due to a faulty LKAS camera that is mounted at the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730911April 13, 2026
UNKNOWN OR OTHER, STRUCTURE:BODY
Paint failure - rear roof panel. Paint chips flaking off. NOT a gradual failure, clear coat in good condition. No skuff marks or damage prior. Large paint chips pealing off exposing bare metal. Paint color : Modern steel metallic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730662April 12, 2026
STRUCTURE:BODY, VISIBILITY/WIPER
While driving at approximately 55 mph on a clear day, the panoramic sunroof glass spontaneously shattered with a loud explosion. There were no overpasses, construction zones, or other vehicles in the immediate vicinity to suggest an external impact from a rock or debris. The glass shattered into small granules, some of which fell into the cabin while the vehicle was in motion, creating an immediate distraction and safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726632March 24, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
my rear view camera went out and it is a $2,000 fix. can this please be a recall? i know many others this has happened to as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726638March 24, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Almost immediately after purchase, the orange BRAKE sign came on and the gas pedal slightly braked for me. The forward collision light stayed on my dash board. The camera behind the windshield mirror seems to be malfunctioning. It will go off whether a car is close to me or not. It happens at random times during my drive and it worries me if I am going a decent spend with people behind me or in front of me and my car starts to break on its own, potentially causing a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726110March 21, 2026
AIR BAGS
Passenger airbag shows airbag as off very often. There will be a passenger over 65 pounds and still indicates that the airbag is off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726111March 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Infotainment center making popping and cracking sounds during every drive. System will completely shut down and not work at all. No access to navigation, phone or infotainment center at all. Audio will completely cut out during music and phone calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726112March 21, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I will be driving down the road with no other cars in sight and the car will sense something that isn’t there and engage in emergency braking. This is very dangerous when traveling at high speeds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725857March 20, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
January 2026 multiple dashboard warning lights stating ACC problem, LKAS problem, Collision Mitigation System problem, Road Departure Mitigation System problem, and Auto High-Beam problem. 3/18/26 took vehicle into local Honda dealership where they ran diagnostics with the results showing the "multi purpose camera unit internal failure." They checked wiring and connector which were ok so dealership is recommending replacement of camera and recalibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725861March 20, 2026
UNKNOWN OR OTHER
February 2026 the air when the AC was on did not seem very cold then about 3 weeks later AC was not putting out any cold air. 3/18/26 took vehicle to local Honda dealership where they ran diagnostics with results showing "black death on the low and high side ports." Dealer recommends replacing entire AC system and then recharged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724252March 14, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
LKAS, adaptive cruise control, auto high beams, forward collision, auto breaking warning lights all came on and failed. Lots of other Honda pilots of this vintage are experiencing this issue according to Honda forums.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723826March 12, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Hi, I have a 2020 Honda Pilot that showed signs of stalling. AutoNation Honda Thornton Road checked (03/07/2026) and reported I need an INJECTOR KIT replaced and SDC GDI -INTAKE THROTTLE BODY FURL INJECTOR SERVICE. All warning lights were on intermittently (on all day then nothing for 2-3 days then on all day the following day.) The vehicle vibrates and feels like it's loosing power. Honda's website stated risk as " If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury. " I have two small kids (18 month and 5 year old) that I commute to and from school every day. Honda's website shows the same issue for Honda Pilots 2016-2021 however, my VIN does not qualify me for the recall. Instead I received an estimate for said repairs for $3,345.06. Please! I am asking you to intervein as it is unfair to single out some vehicle owner even though they are having the same issue as others. Thanks in advance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723617March 11, 2026
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact's husband owns a 2020 Honda Pilot. The contact stated that while her husband was driving 55 MPH, the Emissions warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed and determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The approximate failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722007March 4, 2026
ELECTRICAL SYSTEM
While driving, we eill hear a popping noice coming from the dash speakers - almost sounds like fine grains if sand hitting windshield - at which time the media display, i.e. navigation /radio control display/etc. will turn black and briefly display "Network Connection Lost, MOST Net Off" message before the display goes completely black. This has only been noticed AFTER a recall service was performed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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