GMC Canyon Complaints (2023)

58 consumer complaints on file.

#11756926August 14, 2026
EXTERIOR LIGHTING
The vehicle’s headlights are malfunctioning, creating a safety concern. The issue was reported to the dealership and GMC Customer Care, but it remains unresolved. The dealership offered repair assistance, but GMC Customer Care stated that no additional assistance is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756924August 14, 2026
EXTERIOR LIGHTING
The vehicle’s headlights are malfunctioning, creating a safety concern. The issue was reported to the dealership and GMC Customer Care, but it remains unresolved. The dealership offered repair assistance, but GMC Customer Care stated that no additional assistance is available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756612August 12, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
The automatic emergency braking system on our 2023 GMC Canyon engaged suddenly 3 separate times while we were driving at around 50 MPH on a clear, straight road with no obstructions. We brought the truck to the dealership the next day, and the service department said it was a software issue and reprogrammed the truck's computer. This did not fix the problem, and we experienced the same unexpected automatic braking while driving at 50 MPH on a clear road. We brought the truck to the dealer again, and it has remained there ever since. This poses a risk for sudden unexpected stops, loss of control of the vehicle and rear end collision. There were no warning lights to indicate a problem. In addition, the blind spot indicator light on the drivers side starts blinking when there is nothing in the blind spot. We first notice the problem July 23, 2026 and it recurred on August 6 2026.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755849August 10, 2026
POWER TRAIN
The contact owns a 2023 GMC Canyon. The contact stated that while driving approximately 15 - 20 MPH, the message to decelerate immediately was displayed on the instrument panel, and the transmission unexpectedly downshifted to 1st gear. The failure had occurred several times, at times while driving 75 MPH. The vehicle was taken to the dealer to replace the valve body and solenoid. The second time the vehicle was taken to the dealer, it was determined that there was a failure with the transmission caused by an inoperable wiring harness connection. The vehicle was repaired. The failure persisted, and the vehicle was taken to the dealer a third time but had not been diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747753July 1, 2026
SERVICE BRAKES
Trailer brakes continuously fault due to known problem GM technical bulletin 23-NA-149 This should be a recall. Nothing but the runaround getting it fixed by GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743819June 12, 2026
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
While driving I saw smoke and when I pulled over I seen fuel leaking from the gas tank area. Where it was leaking it ignited and the fire department had to put out the fire and the truck is totaled
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11733035April 22, 2026
ENGINE, UNKNOWN OR OTHER
Coolant leak observed at the upper radiator hose quick-connect fitting. The leak appears to originate from the internal seal at the radiator inlet connection. This issue developed without warning and is consistent with a known defect in the radiator hose seal design used in 2023 GMC Canyon vehicles. Vehicle experienced coolant loss and visible residue at the connection point. No visible external damage to the radiator or hose assembly was observed. GM has issued a Special Coverage program for similar radiator inlet hose seal failures in related vehicles using the same component design. Concern is that this defect may lead to coolant loss and potential engine overheating if not addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722280March 5, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
The contact owns a 2023 GMC Canyon. The contact stated while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the automatic emergency braking (AEB) unexpectedly engaged. The message "Reduce Acceleration Proceed with Caution”, and the check engine warning light was illuminated. The vehicle was turned off and restarted and returned to normal functionality. The contact stated that the vehicle was nearly rear-ended. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 9,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720437February 25, 2026
ENGINE
The upper radiator hose on some huge percentage of these trucks fail (mine has failed at just over 37K miles). You can check the Colorado Chevy and GMC Canyon forums, youtube, Facebook, etc., et al, and find plenty of instances where this has failed. As this is the cooling system, it can cause the engine to overheat and potentially ruin the engine. The flaw seems to be an engineering issue with the rubber seal they use (instead of a high quality o-ring) to seal the upper hose to the radiator. Additionally, since this can cause engine failure it should be addressed immediately. Instead, my local Chevy dealer, since its not a recall item, said they could schedule a time next week for me to LEAVE the truck and that I am responsible for the repair. This is extremely unfair to the consumer who depends on these vehicles. This should absolutely be a recall item. You can find 1000's of examples online and if you can pull GM repair data, I'm sure you'll find 1000's more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718457February 17, 2026
ENGINE, UNKNOWN OR OTHER
Top radiator hose is leaking coolant. Radiator hose O ring appears to be faulty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11718399February 17, 2026
ENGINE
Upper radiator hose gasket leaks at connection point to radiator and no gasket replacement part. GMC forces you to buy entire hose
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711891January 19, 2026
ENGINE, UNKNOWN OR OTHER
Upper radiator hose is leaking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705901December 18, 2025
ENGINE
Noticed a coolant leak on drivers side and took to dealership was told was the upper radiator hose but was unable to make repairs due to national backorder and only suggestion was to drive until parts come in and keep a check on the coolant level, My truck only has 28,708 miles and shouldn't have to keep an eye on coolant level I feel that is very unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703623December 8, 2025
ENGINE
The upper radiator hose on a significant number of these trucks is failing prematurely. In my case, the failure occurred at just over 35,000 miles. Numerous reports on owner forums (such as the Colorado Chevy / GMC Canyon forum), YouTube, and other platforms document the same issue, indicating this is not an isolated incident but a widespread defect. Because this hose is part of the cooling system, its failure can quickly lead to engine overheating and potentially catastrophic engine damage. The root cause appears to be an engineering flaw in the sealing method: GM uses a rubber seal instead of a durable, high-quality o‑ring to connect the upper hose to the radiator. Despite the seriousness of this defect, my local GMC dealer informed me that—since it is not currently a recall item—they could only schedule service for the following week, requiring me to leave the truck with them for 7–10 days before repairs would be completed. This is unreasonable for consumers who rely on these vehicles daily. Given the safety implications and the potential for engine failure, this issue warrants immediate attention. It should be classified as a recall item. Thousands of examples are already documented online, and GM’s own repair data would likely reveal thousands more instances of this same failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701905November 28, 2025
ELECTRICAL SYSTEM
The whole radio screen and dashboard have gone completely black and will not come on. Can not see anything. Took it to GMC dealership mechanic. Mechanic did diagnostic and said he didnt know what was wrong with it. Update did not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698289November 7, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
While driving at 70–75 mph on an interstate, my vehicle suddenly displayed a “Brake Failure” warning and limited speed to 62 mph. Power steering failed completely, and braking became ineffective despite hard pedal pressure. Multiple warnings followed: ABS, engine, and others. I was in heavy traffic with vehicles at full speed. Loss of braking and steering control forced me to coast across lanes to the shoulder, narrowly avoiding collision. My safety and that of others was at extreme risk. After stopping, I turned the vehicle off for ~30 seconds. Upon restart, all systems returned to normal—no warnings or issues. This indicates a transient software malfunction, not mechanical failure. No prior warnings or symptoms occurred. The problem has not been reproduced or confirmed by a dealer/service center. I have not scanned or inspected the vehicle. It has not been examined by the manufacturer, police, or insurance. The vehicle is in my possession and available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698288November 7, 2025
SERVICE BRAKES, STEERING, VEHICLE SPEED CONTROL
While driving at 70–75 mph on an interstate, my vehicle suddenly displayed a “Brake Failure” warning and limited speed to 62 mph. Power steering failed completely, and braking became ineffective despite hard pedal pressure. Multiple warnings followed: ABS, engine, and others. I was in heavy traffic with vehicles at full speed. Loss of braking and steering control forced me to coast across lanes to the shoulder, narrowly avoiding collision. My safety and that of others was at extreme risk. After stopping, I turned the vehicle off for ~30 seconds. Upon restart, all systems returned to normal—no warnings or issues. This indicates a transient software malfunction, not mechanical failure. No prior warnings or symptoms occurred. The problem has not been reproduced or confirmed by a dealer/service center. I have not scanned or inspected the vehicle. It has not been examined by the manufacturer, police, or insurance. The vehicle is in my possession and available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694003October 17, 2025
ENGINE
Upper Radiator hose O ring defect Causing all 2023+ Chevorlet Colorados and 2023+ GMC to leak coolant in a brand new truck
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11688079September 18, 2025
STRUCTURE:BODY
After each rain or hand car washing, the OEM sunroof has a gurgling sound when driving at speeds above 25 mph. This does not clear for miles, or over time (at least 1 day without water). Water appears to be passing through the seal into the drainage gutter, but not completely draining out through the drains. Its been in service twice to have the drain lines cleared, and the issue remains. This has been present on other car manufacturers as a "wind pressure issue" where the force of driving causes wind pressure to push what water hasn't drained back up into the sunroof. Fix was extending the drain lines at output. GMC unable to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648962March 18, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2023 GMC Canyon. The contact stated that while driving 20 MPH, the vehicle came to an abrupt stop without warning. The contact waited for several minutes before resuming normal driving. The contact stated that the failure was caused by the rear brakes. The vehicle was not diagnosed or repaired. Neither the manufacturer nor the dealer was notified of the failure. The failure mileage was 14,129.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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