GMC Canyon Complaints (2023)

62 consumer complaints on file.

#11578370March 19, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Automatic Breaking System. Driving along at 25-30 mph on a snow covered road when all of a sudden alert system sounded and vehicle brakes abruptly applied putting vehicle into an uncontrollable slide. Fortunately there was no one behind and nom on coming traffic. Notified GM Customer Service, as I have a case open for other issues they claim tyhey do not have a fix for. GM's response to the sudden brake application was "OH I'm Sorry"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575942March 7, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The theft alarm has gone off five times since I purchased the vehicle in September, dealership has been noted and has been in there for it and still goes off. Display screen froze up and did not reset until I was done driving and the vehicle was turned off for a while. The crash detection light came on and vehicle stopped itself with nobody in front of me or anybody coming towards me. The dealership has had the car for two weeks now, and they say there’s still no fix for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575257March 4, 2024
LANE DEPARTURE: BLIND SPOT DETECTION
The blind spot monitoring system comes on and off (false positives) while driving at night with no cars behind or next to me. It is a serious distraction requiring the driver to take there eyes of the road. I took the truck to a GMC dealer and they said they could not replicate the issue. I no longer drive the vehicle at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574856March 1, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
The contact owns a 2023 GMC Canyon. The contact received notification of NHTSA Campaign Number: 24V133000 (Electrical System, Forward Collision Avoidance). The contact stated that while driving at approximately 45 MPH, the collision sensor lights flashed, and the brakes were applied inadvertently. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571811February 14, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, LANE DEPARTURE: BLIND SPOT DETECTION
Blind zone detection system and door latch system failures. The blind zone detection system is inconsistent and at times remains on with bright lights impairing the drivers ability to see at night. With this inconsistency the driver cannot rely on it properly detecting vehicles within the blind spot. Another known issue is the inability to put down windows with the drivers side door. The alert for this is to service the door latch system which typically comes on while driving the vehicle. This limits the driver being able to safely respond to traffic stops from emergency personnel as well as the ability to evacuate the vehicle through the window if necessary. The dealers that have reviewed these issues say they cannot replicate or fix them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569942February 5, 2024
FORWARD COLLISION AVOIDANCE
The contact owns a 2023 GMC Canyon. The contact stated while driving at approximately 35 MPH and following a slight bend in the roadway to the left, the Forward Collision Avoidance system detected the oncoming traffic in the opposite lane and made an emergency stop. The contact stated that the failure had become a recurring failure. The contact turned off the Forward Collision Avoidance feature. The contact had taken the vehicle to a local dealer who was unable to locate a malfunction or failure in the system. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564448January 9, 2024
POWER TRAIN, ENGINE
While slowly driving, like when parking or trying to park vehicle in garage, it will randomly surge when almost at complete stop forcing vehicle to lunge forward requiring operator to apply quick additional firm braking. It almost feels like vehicle is creeping in 2nd gear and decides to downshift into 1st gear just before coming to a stop and engine applies slightly more throttle. I have almost hit garage wall and other vehicles in parking lots due to this issue. Again, it is intermittent but is alarming when happens. I have not had vehicle in for repairs yet but concerns dealer will not be able to duplicate. No warning lights on dash for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564445January 9, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING
Blind spot warning system continues to illuminate when traveling on two lane roads with no objects in the blind spot(false positives). Especially the passenger side. I continue to be distracted while driving to check the mirror to see what is there, nothing. Then while traveling on multi-lane highways, both sides will sometimes not illuminate when there is a vehicle present in the blind spot. Both of these examples also happen more often after dusk or during dark/cloudy days. I have not taken into dealer yet for repairs but will soon. No system warning of malfunction on dash, just the false positive lights on side mirrors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564443January 9, 2024
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Overly sensitive automatic emergency braking/pedestrian warning. System would alert with lights and audible warning for no reason driving at ~55mph. While turning around in a Michigan left turn, system went off and brakes applied abruptly until I was at complete stop. No vehicles or persons were in front of me. There was a car following closely behind which almost hit me. Fast forward a few weeks later and now forward collision system inop light illuminated on dash and will not go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563756January 5, 2024
UNKNOWN OR OTHER
The AC does not work properly. I constantly have to dial the temperature to be comfortable. I sometimes take my eye off the road to do this temperature adjustment. The GM dealer has tried various fixes but the temperature control is still a problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560796December 18, 2023
STRUCTURE:BODY
The roof of the vehicle crackles and pops when it is in the blowing section of an automatic car wash. We have never had any experience like this before. The roof of the truck is so flimsy that it was actually dented by the hard blowing of air. I don’t feel like this car is solidly constructed and safe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560360December 15, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR, VISIBILITY/WIPER
The contact owns a 2023 GMC Canyon. The contact stated that upon activating the defroster during cold winter weather, he became aware that the defroster failed to properly defrost the front windshield and that the windshield wipers failed to adequately remove ice debris, potentially compromising windshield visibility. After a visual inspection of the windshield, the contact observed that ice had damaged the windshield wipers. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 3,000. The contact stated the vehicle was taken to the dealership on 12/14/23. They did a full check on the vehicle and could not fix the issue. The dealership also were unable to find any information about a potential fix from the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11557502November 29, 2023
SERVICE BRAKES
Vehicle only two months old with 2000 miles. Service engine light and brake assist service light activated. GMC dealer states brake master cyclinder failure and vehicle should not be driven. Vehicle left at dealer while awaiting replacement master cyclinder. Unknown if this is a widespread problem causing brake failures in GMC and Chevy new model Canyons and Colorados.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556709November 24, 2023
UNKNOWN OR OTHER
The screen in the Truck doubles in picture, freezes and/or shuts down completely. This leaves you with out control of your GPS, radio, blue tooth, head light control and backup camera. Research on the internet has proven this seems to be an accruing problem in this truck, with some even losing their speed information. So far it has resolved itself after a while on its own, thankfully, but each time it happens the black out is lasting longer. In order for the dealership to recognize this problem we must drive to them when its occurring, which hasn't been possible. Owning this truck for 2 months and the issue of losing the computer system has occurred 4 times, this vehicle is not a daily driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556531November 22, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During normal operations the truck will come to a complete stop. I turned off the ABS and it still happens. It caused a major incident today while I was driving 50mph and it brought me to an abrupt stop on the highway. It’s happened many times but today the driver behind me avoided my truck by an inch. I was then followed y that driver for half a mile when I immediately exited the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553347November 3, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550460October 17, 2023
AIR BAGS, AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
The contact owns a 2023 GMC Canyon. The contact stated while driving at an undisclosed speed, the “Service Safety Restraint System” message was displayed. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The air bag warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549761October 13, 2023
VISIBILITY/WIPER
GM is pushing updates over the air that are permanently disabling the backup camera by damaging the camera control module. Not sure yet how long we’ll have to wait for the part. I’ve heard of many that have been waiting months. They should not be pushing out defective software when it takes out the safety equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543382September 8, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying FULL braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. Had the cars been following closer or an 18 wheeler been behind me during this incident, the outcome could have been much worse. I Manually de-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system de activate itself indicating an issue with the forward collision. Most issues occurred while it was either raining or damp outside. Dealer now has vehicle in their possession and confirmed a faulty component that is on backorder with no date. Truck has had multiple other electrical issues since purchase 3 months ago. ~200 miles dealer replaced faulty HVAC module. ~4500 miles Forward collision alert as described above. Since day one there have also been Issues with trailering harness intermittently not working causing trailer brakes to not function while towing. (Yet to be diagnosed by dealer) Lastly Left turn signal would stick causing turn signal to stay on until manual deactivation. Dealer confirmed faulty turn signal and is in the process of replacing while it is in for service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542709September 5, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 GMC Canyon. The contact stated while driving 20 MPH, while making a right turn, the left turn signal activated and blinked three times. The contact stated that the Adaptive Cruise Control intermittently activated the brakes independently, and the Forward Collision Avoidance system activated and forced the vehicle to stop abruptly, almost causing a crash. The Forward Collision Avoidance warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact that the parts to repair the vehicle were on backorder. The failure mileage was approximately 2,251.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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