The vehicle intermittently and unexpectedly shifts itself from Drive (D) into Park (P) while completely stopped in active traffic. When traffic moves and the accelerator is pressed, the engine revs safely in place, but the vehicle does not move because it has uncommandedly entered Park. The driver must quickly apply the brake and manually shift back into Drive to avoid being rear-ended. This has occurred on 6 separate occasions within the first two months of ownership, creating an immediate, severe collision hazard at active intersections. Dealer/Manufacturer Actions: The vehicle is currently on its 3rd service visit at Genesis of Lindon for this exact issue and has been out of service since August 10, 2026 (accounting for 11 business days on this visit alone, and over 20 calendar days total across all visits). The dealership has been unable to replicate the intermittent electronic/software fault during limited 15-mile test drives. No error codes are stored, and no dashboard warning chimes or lights appear when the uncommanded shift occurs. A corporate case has been opened with Genesis Motor America, and a formal written notice under the Utah New Motor Vehicles Warranties Act has been submitted. The vehicle is currently deemed unsafe to drive by the owner and remains at the dealership.
No injuries · No fire · No crash
My AC in my 2023 GV 70 stopped working. Apparently this is a known defect but I was never notified. Im currently in NC, 3 hours from my home in [XXX] where the heat index is 110 degrees. Now i have to drive home to get service without AC. I reached out to the dealer four times today including the service manager, service coordinator and Anthony the GM but no one has returned my call. I called Genesis customer service and their response was “sorry no appointments until late next week and we have no loaners until late September”. Clearly, no one at Genesis at the dealer level or corporate cares enough to help me solve this problem so I am forced to find an independent mechanic who can work on my vehicle and rent my own car until it’s repaired. This is completely unacceptable especially for a luxury vehicle. First, not being notified of a problem Genesis has known about for a long time so i could repair it before it’s become a calamity (where i am now). Second, no one cares enough to help me solve their defective parts problem! I expect Genesis to pay for both the repairs and my rental plus any additional out of pocket expenses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
Component Focus: ENGINE AND ENGINE COOLING / VISIBILITY/WIPER/DEFROSTER (HVAC) Description of Safety Defect: My brand-new 2026 Genesis GV70 Turbo (under 5,000 miles) suffered a sudden, catastrophic cooling system and heater core failure while in operation. The vehicle has a severe design defect: it completely lacks a low-coolant fluid level sensor in the expansion reservoir. Because of this engineering omission, the vehicle dropped its coolant level completely below the minimum safety line and filled the enclosed passenger cabin with highly toxic, atomized ethylene glycol (antifreeze) chemical vapors through the HVAC vents without triggering a single dashboard warning light, chime, or error code. The climate control system simultaneously malfunctioned, dropping fan speeds when stopped and forcing occupants to breathe in the concentrated toxic fumes. This is a severe health and safety hazard. A driver could easily be overcome by hazardous chemical vapors or experience sudden engine failure at highway speeds because the vehicle provides zero electronic warning of a critical coolant loss. Local authorized dealerships refused to accommodate the vehicle or provide a safe loaner vehicle despite the car being completely undriveable and chemically hazardous to sit inside. The vehicle is currently disabled at a dealership
No injuries · No fire · No crash
My tracking number assigned by NHTSA for this issue is XXX. I am adding additional pdf.s to this original safety On page 4 of 8, the attachment MIP from Genesis on HHI does not provide a reason for this concern: High Pressure Fuel Pump With Seal Cam Lobe Bucket HPFP Bolts Fuel Rail Pipe Intake Manifold Gasket Throttle Body Gasket Item Description: Speak with your service advisor for more information on this recommended service. Reason: Left blank Service Advisors' texts attached: 1, 2, and 3 from [XXX] of Genesis/[XXX] of HHI: The dealership’s verbal assessment was that the fuel pump area bolts sheared off due to "outside work" or "over-tightening, I asked for photos to provide visual, metallurgical proof of tool marks or cross-threading to back up that claim, and [XXX] verbally stated they had submitted those to Genesis. I never received the photos. The last attachment (Diagnostic Check). **RESPONSE to dealerships' speculation: ** Under Federal Recall 033G (NHTSA Campaign 26V229000), which directly involves the failure of fuel system retention fasteners, the Insufficient torque on the stabilizer bolts is prone to a bolt backing out even a fraction of an inch; the fuel assembly begins to vibrate violently against it. This creates immense lateral (sideways) fatigue stress on the bolt threads. Eventually, under that continuous vibration and stress, the metal fatigues and shears (snaps) completely off. [XXX] - GMA Case Management - [XXX] assigned me Case #XXX. Provide all requests for completion and docs. An inspection is to take place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
While driving at 35mph on a straight section of road the warning sounded, the display said "steering wheel locked" and I could not turn the steering wheel for about 5 seconds, then it returned to normal operation. We bought the car new in July 2025. I found numerous posts on line describing similar or worse experiences. The dealership performed tests and could not determine a cause.
No injuries · No fire · No crash