While connecting the fifth wheel RV to the tow vehicle, the “Vegatouch Mira” iPad application (version 2.18.4) was being used to connect to the Firefly Integration system (LC version 2.16) to control the Lippert LevelUp hydraulic leveling system that lowers the front end of the RV to the proper height for hookup to the tow vehicle hitch receiver. In the iPad application, the front hydraulic control minus button (“Front (HYD.) -“) is pressed to momentarily engage the hydraulics to lower the RV front end to the appropriate height. However, if that minus button is pressed twice in a row, the front end goes into a complete hydraulic retraction mode. This happened twice, and the RV unexpectedly and dangerously dropped onto the truck bed/sides, which could easily resulted in serious injury or death. Unfortunately, accidentally double tapping an iPad button can occur easily, and is an action very close to the normal hitching procedure of tapping the - (or + to raise) button as needed until the hydraulic motor engages, and then quickly letting go to allow for a fine-tune adjustment of the RV height. A fine tune drop to the correct height, +/- 1 inch, would usually call four several 1/2 inch fine tune adjustments, which if happen too quickly turns into a double tap.
No injuries · No fire · No crash
The contact owns a 2022 Forest River Columbus. The contact received notification of NHTSA Campaign Number: 23V289000 (Structure, Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
No injuries · No fire · No crash
*I lost brakes and came close to colliding with another vehicle in Virginia, and Camping World tech found wiring inside axel that goes to brakes was shorting on the axle was acting as a ground. I need this repair made correct and permanent. *The furnace is inoperable, Camping World's diagnosis- ignition board failure. (Suburban Sf-35VHQ 211332028D) I could not get warm in cold climate. *Sliding glass shower door came open in transit and right-side glass pane chipped and handles broke off, one of the three glass panes, after I attached it properly for transportation. Camping World confirmed this malfunction. (Cut hazard)
No injuries · No fire · No crash