Ford Transit Service Bulletins
265 manufacturer communications on file.
- October 28, 2021•Document ID: 10202795Service Bulletin/Repair InstructionsSEAT BELTS
- Mfr Comm. #:
- SSM 50236
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Transit vehicles may exhibit front seat safety belts that do not extend or retract properly or may exhibit an abnormal noise. Verify if the vehicle has been modified, in particular if a bulkhead partition between the front seats and cargo area has been added to the vehicle. Fasteners or holes in the lower b-pillar are indicators that the seat belt retractor mechanism could have been compromised. If diagnostics lead to retractor replacement, inspect for drill or screw holes in the retractor housing. Damage to the seat belt retractor caused by a vehicle modifier is not warrantable.
Associated Products (1)Associated Documents - October 14, 2021•Document ID: 10202710Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SEATS
- Mfr Comm. #:
- TSB 21-2353
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2019-2021 Transit vehicles built on or before 11-Feb-2021 may experience a front seat cushion sagging. This may be due to a broken seat suspension mat. To correct this condition, follow the Service Procedure to install additional webbing to the seat frame.
Associated Products (1)Associated Documents - October 7, 2021•Document ID: 10202619Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 50181
- Date Added:
- October 29, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Transit vehicles built on or before 05-Aug-2021 without SYNC may exhibit a concern where the FordPass Connect selection is missing in the instrument panel cluster (IPC) menu and/or the FordPass authorization pop-up does not appear in the IPC after hitting the Activate button on the FordPass app. This may be due to a mis-configured IPC. To correct this condition, download and run the IPC - Instrument Panel Cluster (IPC) Configuration application on the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part number 10849 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
Associated Products (1)Associated Documents - September 28, 2021•Document ID: 10201906Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Mfr Comm. #:
- TSB 21-2335
- Date Added:
- October 5, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Transit vehicles may experience a pop/sizzle/crack noise from the exhaust. This may be due to water dripping on the exhaust from the evaporator drain tube. To correct the condition, follow the Service Procedure to extend the the length of the evaporator drain tube.
Associated Products (1)Associated Documents - September 28, 2021•Document ID: 10201700Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 50156
- Date Added:
- October 1, 2021
- Manufacturer:
- FORD
SummarySome 2021 F-150 vehicles equipped with a 3.3L or 5.0L engine, Transit vehicles equipped with a 3.5L Duratec engine, and Explorer/Police Interceptor Utility vehicles equipped with a 3.3L engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0106 stored in the powertrain control module (PCM) after key-off transportation of the vehicle to higher altitudes. To correct the condition, clear the DTCs, cycle the ignition to OFF, cycle the ignition to ON, wait ten seconds, cycle the ignition to OFF, wait ten seconds, then start the engine. If the condition remains, refer to the Powertrain Control/Emissions Diagnosis (PC/ED) Manual for diagnostics.
Associated Products (3)Associated Documents - September 24, 2021•Document ID: 10201641Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER; ENGINE
- Mfr Comm. #:
- 21B58
- Date Added:
- September 30, 2021
- Manufacturer:
- FORD
SummaryCertain 2020-2021 Model Year Transit Vehicles Equipped with 3.5L PFDI Engines Inactive Smart Acceleration Truncation Feature In all of the affected vehicles, the Smart Acceleration Truncation (SAT) feature is non-functional. The SAT feature is intended to provide common performance for an empty vehicle as would be expected for a fully loaded vehicle. The feature restricts the acceleration capability for empty vehicles where drivers utilize significant accelerator pedal input. When the SAT feature is non-functional, drivers who reach elevated torque/acceleration rates will not see the desired torque de-rate that the feature is expected to deliver.
Associated Products (1)Associated Documents - September 23, 2021•Document ID: 10201634Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- TSB 21-2321
- Date Added:
- September 30, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Transit vehicles may exhibit a harsh engagement into drive. The vehicle may or may not have an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTC) P0772 and/or P2704 in the powertrain control module (PCM). This may be due to sticking valves in the main control valve body. To correct the condition, follow the Service Procedure steps to perform the transmission accelerated main control break-in routine and/or overhaul the main control valve body.
Associated Products (1)Associated Documents - September 23, 2021•Document ID: 10201599Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- SSM 50139
- Date Added:
- September 28, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Transit vehicles equipped with factory keyless entry remote may exhibit a broken flip-key at the base of the fob. A broken key can be replaced with the current service part, which is a like-for-like replacement. However, for customers that may require a more robust key due to high key cycle activity, a mechanical key (Rotunda part numbers: pre-cut 164-R8290, uncut 164-R8289) can be programmed to the vehicle and used in conjunction with the original fob that has the broken flip-key for the remote keyless entry functions. To program the keys, refer to Workshop Manual (WSM), Section 419-01B.
Associated Products (1)Associated Documents - September 13, 2021•Document ID: 10201590Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50110
- Date Added:
- September 28, 2021
- Manufacturer:
- FORD
SummarySome 2020-2021 Transit vehicles may exhibit an open master fuse in the high current battery junction box. The master fuses are now available as a separate service part and can be replaced without replacing the high current battery junction box or wiring harness. For master fuses F9 (500A), F10 (300A), F11 (250A), and F12 (150A), use service part number LJ8Z-14526-C. For master fuses F1 (125A), F2 (80A), F3 (150A), and F6 (150A), use service part number LJ8Z-14526-D. Tighten M8 nuts to 12 +/- 1.8 Nm (106 +/- 16 lb-in). Tighten M5 nuts to 5.4 +/- 0.9 Nm (48 +/- 8 lb-in).
Associated Products (1)Associated Documents - August 27, 2021•Document ID: 10201050Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50067
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - August 17, 2021•Document ID: 10201019Service Bulletin/Repair InstructionsPOWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
- Mfr Comm. #:
- SSM 50049
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincoln Connect or Embedded Modem Do not replace the TCU or perform any repair to resolve this condition. Refer the owner of the vehicle to Ford Pass Guides or Lincoln Way Concierge Teams to assist in removing the fleet telematics subscription.
Associated Products (11)Associated Documents - August 16, 2021•Document ID: 10201013Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50039
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (15)Associated Documents - July 19, 2021•Document ID: 10199525Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2224
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2020 Transit vehicles equipped with a 3.5L Duratec engine and all 2021 Transit vehicles built on or before 01-Jul-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021 and P0022. This may be due to the software in the powertrain control module (PCM). To correct the condition, perform a variable camshaft timing (VCT) cycling and reprogram the PCM.
Associated Products (1)Associated Documents - July 15, 2021•Document ID: 10199532Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; POWER TRAIN
- Mfr Comm. #:
- TSB 21-2231
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 Transit vehicles equipped with single rear wheel (SRW) and built on or before 01-Jul-2021 may experience an inoperative SEIC. This may be due to the software in the powertrain control module (PCM). To correct the condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - July 14, 2021•Document ID: 10199526Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2225
- Date Added:
- August 2, 2021
- Manufacturer:
- FORD
SummarySome 2021 Transit vehicles equipped a 3.5 EcoBoost engine and built on or before 01-Jul-2021 may experience an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0300, P0301-P0306 and/or P0316. This may be due to the software in the powertrain control module (PCM). To correct this condition, follow the Service Procedure to reprogram the PCM.
Associated Products (1)Associated Documents - May 24, 2021•Document ID: 10194428Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION
- Mfr Comm. #:
- SSM 49821
- Date Added:
- June 1, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - April 29, 2021•Document ID: 10191524Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SSM 49760
- Date Added:
- May 3, 2021
- Manufacturer:
- FORD
Summary2015-2021 Transit vehicles equipped with dual rear wheels (DRW) have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description found under OASIS additional information is common between single rear wheel and DRW vehicles, and incorrectly reflects stop functionality when applied to DRW units.
Associated Products (1)Associated Documents - April 28, 2021•Document ID: 10191521Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 49756
- Date Added:
- May 3, 2021
- Manufacturer:
- LINCOLN
SummarySome 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid.
Associated Products (13)Associated Documents - April 14, 2021•Document ID: 10191171Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- TSB 21-2102
- Date Added:
- May 4, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Transit vehicles built with manual sliding door(s) may have an incorrectly adjusted ajar switch. To correct this condition, follow the service procedure to readjust the ajar switch.
Associated Products (1)Associated Documents - April 8, 2021•Document ID: 10191172Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR
- Mfr Comm. #:
- TSB 21-2106
- Date Added:
- May 4, 2021
- Manufacturer:
- FORD
SummarySome 2017-2021 Transit vehicles built on or before 30-Nov-2020 may experience a slow fill condition and/or illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0171, P0174, P0451, P0455, P0456, P0496 and/or P1450. This may be due to a kinked evaporator emissions fresh air vent line. To correct this condition, follow the Service Procedure to attach a zip tie to the fresh air vent line.
Associated Products (1)Associated Documents