Ford Transit Connect Complaints (2013)

32 consumer complaints on file.

#11579235March 25, 2024
SUSPENSION
The Front Suspension Subframe Crossmember had rusted though and the front tires become out of alignment SUDDENLY causing the vehicle to veer of course. The vehicle is then disabled and must be towed and the Front Suspension Subframe Crossmember has to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526579June 12, 2023
POWER TRAIN, ELECTRICAL SYSTEM
Power transmission failure due to electrical issues. 63k miles only.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473987July 14, 2022
POWER TRAIN
Transmission. I was driving down the road in my Ford transit going 65 miles an hour I I started to have major transmission problems from traffic slow down so I slow down with it down to 30 miles an hour after doing so traffic sped back up and I could not get out of third gear when I realized how fast I was going in third gear and it would not shift, I tried to slow down and then re-accelerate to see if it would shift when it shifted in the fourth gear it never left fourth gear and revs back to 8000 RPMs at that point the check engine light came on with the gear light in with the transmission light and I lost all power and I could only drive in second gear so I drove in second gear to the shop. Problem with transmission confirmed by independent shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473581July 12, 2022
POWER TRAIN
The Transit was parked on a slope and was in "Park", but it rolled back down the slope and hit a parked car.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11470635June 23, 2022
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Ford Transit Connect. The contact stated while driving 35 MPH, the front driver’s side door was unlatched independently. The contact stated no warning light was illuminated. The contact stated the front driver’s side door also failed to latch. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact attempted to speak to the manufacturer but was unable to reach a representative. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461601April 21, 2022
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY, ELECTRICAL SYSTEM
The muffler split open most likely from a clog. Because of that, the exhaust was directed toward the floor of the truck instead of going out of the muffler. As a result, it burnt through the heat shield, the back of the truck, melted the wiring harness, and burned a hole straight through the fuel tank. A mechanic took out the fuel tank and when it was being dropped out fuel spilled everywhere and there was a hole in the side of the tank. Since the wiring harness was melted, there was no power and no fuel pump power. The safety of the driver was put at risk because the car could have easily started on fire, or the fuel tank could have blown up and injured the driver or worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354374September 11, 2020
UNKNOWN OR OTHER
I TURNED ON MY REAR DEFROST THIS MORNING. LEFT MY DRIVEWAY AND GOT MAYBE A HALF MILE AND HEARD A LOUD POP NOISE. IT BLEW A HOLE OUT OF MY BACK DOOR ON PASSENGER SIDE. I MEAN IT BLEW A HOLE OUT OF IT. I HAVE SEEN ONLINE THAT THIS HAS HAPPENED TO SEVERAL PEOPLE WITH THIS VEHICLE.THE REAR DEFROST BLEW A HOLE IN MY WINDOW! I WAS DRIVING DOWN THE ROAD WHEN THIS HAPPENED. IT HAD BEEN ON FOR LIKE 2-3 MINUTES WHEN IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354142September 10, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE PASSENGER'S SIDE SEAT BELT LOCKED IN PLACE WITH NO ROOM TO MOVE, MAKING IT FEEL LIKE THE PASSENGER WOULD BE STRANGLED. THE CONTACT CALLED HASSETT FORD LOCATED AT 3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FIVE-YEAR WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343405August 5, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TAKEN TO DUVAL FORD (1616 CASSAT AVE, JACKSONVILLE, FL 32210) WHERE THE GEAR SHIFTER WAS REPLACED. THE CONTACT STATED THAT THE GEAR SHIFTER CAP CAME DETACHED ALLOWING HER TO PUT HER FINGER INSIDE THE SHIFTER AND SHIFT THE VEHICLE OUT OF PARK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 43,000. *BF THE CONSUMER STATED THAT IN 2018, THEY WERE STOPPED AT A TRAFFIC LIGHT WHEN ANOTHER VEHICLE HAD COLLIDED WITH THE BUMPER OF THE CONSUMER'S VEHICLE. *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326431May 29, 2020
STRUCTURE:BODY
MY TRANSIT IS ONLY 7 YEAR OLD AND THE CHASIS LOOK REALLY BAD THERE IS A LOT OF RUST IN ALL CHASIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253278September 4, 2019
ENGINE
TAKATA RECALL - COOLING SYSTEM, OVERHEATING , DANGER - COULD CAUSE FIRE DUE TO OVER HEATING ! COOLANT LEVEL KEEPS DROPPING , NO WARNING !! ALWAYS WHILE DRIVING ! CAN'T GO FAR ! CAN'T DRIVE VEHICLE !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230758July 10, 2019
ENGINE
3/19 THE TEMPERATURE GAGE WENT HOT QUICKLY. CHECKED COOLANT, ALTHOUGH FULL IN 2/19 NOW EMPTY. GARAGE COULD NOT FIND THE PROBLEM AND CONTACTED DAVIDSON'S FORD WHO ADVISED TO INSTALL A NEW RADIATOR AND THERMOSTAT. IN 7/19 TRANSIT BEGAN TO STALL AFTER SHORT DRIVE, THEN ENGINE GOT SO HOT IT STALLED IN TRAFFIC AT A BUSY INTERSECTION AND WOULD NOT START. I KEPT TRYING TO START IT MANY TIMES. HAD TO BE TOWED TO DAVIDSON'S FORD WHO DID A DIAGNOSTIC TESTS AND FOUND THE COOLANT BOILS OUT OF RESERVOIR EVEN WHEN SITTING BEFORE FANS CAN COME ON. I BELIEVE THIS COULD HAVE CAUSED A FIRE AS THE ENGINE MAY CRACK AND LEAK OIL IF IT OVERHEATS. I HAVE ALREADY SPENT $700 ON RADIATOR AND THERMOSTAT AND NOW IT LOOKS LIKE THEY WILL INSTALL A WATER PUMP AND/OR HEAD GASKET. THIS PROBLEM IS VERY SIMILAR TO THE RECALL # 17V209000 - FORD RECALL # 17S09 WHICH INCLUDES 2013 TRANSIT CONNECT, BUT MY VIN # DOESN'T COME UP AS I HAVE A SMALLER ENGINE. WAS STUCK AT THE BUSY INTERSECTION FOR NEARLY AN HOUR. POLICE REPORT AVAILABLE AND INSURANCE FOR TOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205030May 1, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. WHILE DRIVING VARIOUS SPEEDS, THE COOLING GAUGE WENT TO HOT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT COOLANT NEEDED TO BE ADDED. THE CONTACT CALLED DAVIDSON FORD (18621 US-11, WATERTOWN, NY 13601, (315) 873-3388) WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203892April 26, 2019
ENGINE
MY TRANSIT'S GAUGE WENT TO HOT VERY QUICKLY, I CHECKED THE COOLANT AND IT WAS EMPTY. IT WAS FULL A MONTH AGO. I ADDED COOLANT AND THE GAUGE STILL WENT TO HOT. I TOOK IT TO MY MECHANIC AND THEY COULD NOT FIND THE PROBLEM. THEY CALLED THE FORD DEALER AND TOLD THEM THE PROBLEM. THEY TOLD MY MECHANIC TO PUT IN A NEW RADIATOR AND THERMOSTAT. WHICH THEY DELIVERED TO MY MECHANIC. BUT THE GAUGE WOULD FLUCTUATE. MY MECHANIC FOUND RECALL #17S09 WHICH APPLIED TO MY PROBLEM BUT THE VIN # DOESN'T COME UP ON RECALL I THINK BECAUSE IT IS A DIFFERENT SIZE ENGINE. IT WAS ASSEMBLED AT THE SAME PLANT AS THE RECALL VEHICLES AND IT ONLY HAS 35,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165789January 4, 2019
SERVICE BRAKES
THE REAR WHEEL ADJUSTERS ARE NEEDING TO BE REPLACED EVERY 15 TO 20 THOUSAND MILES MAINLY ON THE RIGHT REAR WHEELS. WE HAVE ONLY BEEN USING MOTORCRAFT PARTS. THE DRIVER COMPLAINS THAT THERE IS A GRINDING, CLICKING NOISE COMING FROM THE REAR WHEELS. I HAVE CHECKED WITH THE DEALER TO SEE IF THEY HAVE HAD ANY OTHER COMPLAINTS ON THE ISSUE AND THEY TELL ME THAT THEY ONLY SELL A LOT OF THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141969October 23, 2018
ELECTRONIC STABILITY CONTROL (ESC)
I FOUND PULLING ON TO A 55 MPH HIGHWAY STARTING FROM A GRAVEL LOT, I ALLOW PLENTY OF SPACE FROM TRAFFIC AND, IF I GET THE SLIGHTEST WHEN SPIN, THE POWER DROPS AND I AM HALF IN TRAFFIC AND CAN'T MOVE FOR A FEW SECONDS. I HAVE HAD CARS HONK AND WEAVE AROUND ME TO AVOID COLLISION. I MADE A GREAT DISTANCE TO BE SAFE AND I WAS ALMOST HIT BY STALLING IN THE LANE. 4 SECONDS AT 60 MPH IS 352 FEET. IT GOES AWAY QUICK. OTHERS REPORT THE SAME PROBLEM IN THE SNOW TRAPPING THE VAN IN PLACE. OTHERS HAVE PULLED FUSE 191 TO DISABLE ALL ABS AND TRACTION CONTROL FUNCTIONS. YOU CAN'T DO THAT IN TRAFFIC. HAS NO-ONE CRASHED, OR BEEN KILLED BY THIS? FORD OFFERS NO SOLUTION FOR THIS DEATH TRAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082033March 29, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE TRANSMISSION SHIFTED GEARS INDEPENDENTLY. THE CONTACT MENTIONED THE VEHICLE STALLED WITHOUT WARNING BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063731January 19, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 FORD TRANSIT CONNECT. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS A WHINING NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT TURNED THE HEATER ON AND IT BLEW COOL AIR. THE CONTACT TURNED OFF THE ENGINE, CHECKED UNDER THE HOOD, AND NOTICED THAT THE ENGINE OIL AND ANTIFREEZE WERE MIXING TOGETHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WOULD NOT START THE VEHICLE BECAUSE HE WAS CONCERNED FOR HIS SAFETY. THE CONTACT HAD A MECHANIC DIAGNOSE THE VEHICLE AND WAS INFORMED THAT THE ENGINE OIL WAS MIXING WITH THE ANTIFREEZE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012626August 3, 2017
EXTERIOR LIGHTING
FRONT TURN SIGNALS BURNING THROUGH CONTACT. BOTH SIDES, BOTH CONNECTS THAT I HAVE. GOING TO BE SECOND TIME REPLACING EACH OF THEM ON EACH VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911394October 3, 2016
STRUCTURE:BODY
WHILE DRIVING THE VEHICLE, REGARDLESS OF WHETHER I AM GOING AT A SLOW OR FAST SPEED, THE DOOR-AJAR NOTIFICATION LIGHT MAY RANDOMLY TURN ON AND STAY ON. SOMETIMES IT WILL TURN ON WHEN FIRST STARTING THE VEHICLE. WHEN THIS CONDITION OCCURS, THE DOORS WILL NOT LOCK, EVEN AFTER THE VEHICLE IS TURNED OFF. THIS ISSUE BEGUN SIX MONTHS AGO AND HAS BEEN OCCURRING MORE AND MORE FREQUENTLY ON THIS PARTICULAR VEHICLE. OTHER VEHICLES OF THE SAME MODEL IN THE COMPANY'S FLEET HAVE REPORTED SIMILAR ISSUES INTERMITTENTLY AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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