Ford Transit Connect Complaints (2015)

66 consumer complaints on file.

#11436070October 8, 2021
POWER TRAIN
The contact owns a 2015 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 16V643000 (Latches/Locks/Linkages) and 21V376000 (Power Train). The contact stated that while reversing the vehicle, the gear shifter seized and the vehicle rolled forward, crashing into a brick wall and damaging the front driver side. The failure recurred after the contact had unloaded the vehicle and the emergency brake was engaged. The contact disengaged the emergency brake and tried to shift gear when the gear shifter seized and the vehicle rolled down the driveway. The contact had to reapply the emergency brake to stop the vehicle. The contact was awaiting a tow. The rear passenger sliding door would also detach from the sliding base. The dealer was made aware of the failure and scheduled an upcoming appointment. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11431721September 4, 2021
UNKNOWN OR OTHER
The change box does not want to give me the changes, how to move forward or backward.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425557July 19, 2021
POWER TRAIN, LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ford Transit Connect. The contact stated while having the vehicle repaired under NHTSA Campaign Number: 21V376000 (Power Train) and 20V331000 (Latches/Locks/Linkages) the dealer failed to remedy the recalls without charge. The manufacturer was informed of the issue and informed the contact to speak to the dealer about reimbursement. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420481June 10, 2021
STRUCTURE:BODY:HATCHBACK/LIFTGATE
Rear glass on liftgate spontaneously exploded. No apparent cause. Glass shards were showered inside the cabin and the rear of the vehicle. This seems to be an issue with the Transit Connect and other Ford models. NHTSA is aware of the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405948April 1, 2021
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SLIDING DOOR OPENED WITHOUT WARNING. THE DRIVER'S SIDE SLIDING DOOR HAD FAILED TO LATCH SECURELY. THE CONTACT ACTIVATED THE CHILD LOCK TO SECURE THE SLIDING DOOR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO FRIENDLY FORD (333 E IRVING PARK RD, ROSELLE, IL 60172, (866) 524-7439) AND THE CONTACT WAS INFORMED THAT THE DOORS WERE OPERATING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389872January 25, 2021
ENGINE, POWER TRAIN
99398 MILES FRONT DRIVE AXLE REPLACED,99652 MILES VEHICLE GOT STUCK IN THE MIDDLE OF PARKING LOT LANE PREVENTING SHIFTING OUT OF PARK (SHIFTER BUSHING REPLACED),99690 VEHICLE TRANSMISSION REPLACED,101043 MILES VALUE COVER OIL LEAK,101500 TRUCK IDLE SURGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360876September 24, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED WHILE PARKED, THE GEAR SHIFTER FRACTURED AND FAILED TO RELEASE FROM PARK. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE SHIFTER CABLE BUSHING FRACTURED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT CALLED MANUFACTURER HOWEVER, THE PHONE WAS NUMBER WAS INOPERABLE. THE FAILURE MILEAGE WAS 158,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343954August 7, 2020
UNKNOWN OR OTHER
WHILE DRIVING AT NORMAL SPEED A WARNING SIGN. CAME ON 'ENGINE FAULT GET SERVICE NOW. THE VAN BEGAN TO SHAKE. I PULLED OVER, TURNED OFF ENGINE. A FEW MINUTES LATER IT STARTED NORMALLY AND SEEMED NORMAL FOR 2 WEEKS. (HOSPITAL SIDE ROAD) TODAY, WHILE DRIVING HOME IT HAPPENED AGAIN 3 TIMES (COUNTRY ROAD) . WE HAD TO PULL OFF EACH TIME AND CUT ENGINE OFF. GAS PEDAL WENT SOFT -INOPERABLE. VERY DANGEROUS -OUR SAFETY IS AT STAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329375June 17, 2020
POWER TRAIN
VEHICLE WAS PLACED IN PARK BUT THOUGHT IT WAS IN ANOTHER GEAR NEUTRAL AND THEREFORE THE VEHICLE ROLLS AND THE ONLY WAY TO KEEP STILL IS TO PLACE EMERGENCY BRAKE ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329400June 17, 2020
POWER TRAIN
VEHICLE PULLED IN TO PARK BUT IT THINKS IT IS IN REVERSE, WOULD NOT START THIS IS THE 2ND ONE OF OUR FLEET IN 2 DAYS THAT HAS THE SAME ISSUE, THERE MUST BE A RECALL FOR THIS YEAR AND THIS SHIFTER/CABLE ISSUE, THEY WANT TO CHARGE US FOR BOTH OF THESE AND I DO NOT FEEL THE SAME ISSUE A DAY APART IS POSSIBLE COINSIDENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320792April 10, 2020
STEERING
THE VEHICLE IS HARD TO TURN DIRECTIONS. I WAS LEAVING A CUSTOMER HOME AND THE VEHICLE POWER STEERING JUST STOP OPERATING. THIS VEHICLE HAS ELECTRICAL POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310762February 22, 2020
STRUCTURE:BODY
REAR SLIDING DOOR LATCH DEFECTIVE. LATCH WAS REPLACED IN 2016-2017 PER FORD RECALL AND STILL MALFUNCTIONING. DOOR WILL NOT LATCH CLOSED AT ALL AND COMES OPEN, I HAVE CHILDREN. FORD WILL NOT HELP WITH THE COST TO REPLACE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302851January 29, 2020
AIR BAGS
MY SISTER HAVE ACCIDENT FRONTAL COLLISION ANY AIRBAG WAS DEPLOY...THE SPEED AT IMPACT MOMENT WAS AROUND 35 MILES DRIVING I A CITY ROAD
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11301076January 22, 2020
POWER TRAIN
PULLED INTO A PARKING SPACE AT SON'S SCHOOL, TURNED OFF THE ENGINE. WAITED FOR MY SON. THEN CAR WOULD NOT START. DISPLAY WAS SAYING I WAS IN REVERSE. BUT, THE SHIFTER WAS IN THE PARK POSITION. I WAS ABLE TO ACCESS THE INTERLOCK OVERRIDE UNDER THE SHIFTER, AND MOVE THE SHIFTER INTO ALL GEARS, BUT CAR CONTINUED TO DISPLAY REVERSE POSITION AND ENGINE WOULD NOT START. TOW COMPANY CAME AND LIFTED THE HOOD AND NOTICED IMMEDIATELY THE SHIFT CABLE WAS COMPLETELY DETACHED. HAD VEHICLE TOWED TO MY FORD DEALERSHIP SERVICE DEPARTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300729January 21, 2020
ENGINE
TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE HEATER WOULD ONLY BLOW COLD AIR AND THE DEFROSTER WAS INOPERABLE CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECO BOOST ENGINE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER(UNKNOWN) AND THE MANUFACTURE WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 187,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298333January 10, 2020
AIR BAGS
I WAS INVOLVED IN A CAR ACCIDENT (WHICH WASN'T MY FAULT) MY FRONT CARGO WITH THE OTHER FORD PASSENGER REAR DOOR. MY AIRBAG DIDN'T DEPLOY, BUT THE LIGHT IS ON, MY SEATBELT DAMAGED. BUT ALL THE AIRBAGS OF THE OTHER CAR DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11252326August 29, 2019
STRUCTURE:BODY
AFTER ENTERING MY VEHICLE WHILE SITTING IN A PARKING LOT, THE DRIVER'S DOOR WOULDN'T LATCH. I SEE THAT THERE ARE OTHER COMPLAINTS OF SIMILAR FAILURES, BUT THE VIN DECODER SHOW NO UN-COMPLETED RECALLS ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218918June 10, 2019
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. WHILE DRIVING APPROXIMATELY 70 MPH, IT BEGAN TO RAIN AND THE AIR CONDITIONING DID NOT WORK. THE SENSOR THAT READ THE TEMPERATURE INDICATED MINUS 4 AND ALL THE WINDOWS FOGGED UP. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, ROLLED DOWN ALL THE WINDOWS, AND WAITED UNTIL THE RAIN STOPPED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWENTY TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210562May 29, 2019
STRUCTURE, SEATS
TL* THE CONTACT OWNS A 2015 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE PLASTIC BEHIND THE ARMREST FRACTURED, WHICH COULD CAUSE A LACERATION WHILE ENTERING OR EXITING THE VEHICLE. THE CONTACT ALSO STATED THAT THE SEAT BACKS FOR THE REAR SEATS WERE MISSING AND COULD CAUSE INJURIES IN THE EVENT OF A CRASH. JOHN C. STEWART & SON INC (LOCATED AT 5227 VT-103, CUTTINGSVILLE, VT 05738, (802) 492-3312) WAS CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE SAME FAILURES WERE EVIDENT IN SEVERAL 2016 FORD TRANSIT CONNECT VANS. THE MANUFACTURER WAS INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *DT *AS*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210629May 29, 2019
WHEELS
AFTER HEARING LOUD ROARING IN THE FRONT OF VEHICLE, TOOK TO MECHANIC WHO DISCOVERED BEARINGS IN LEFT WHEEL NEEDED TO BE REPLACED. THIS WAS WHEN THE VEHICLE WAS ONLY 16 MONTHS OLD WITH 8,000 MILES. THIS WEEK TOOK THE VAN TO THE SAME MECHANIC AFTER HEARING THE SAME ROARING IN THE FRONT, REPLACED BEARINGS IN THE RIGHT FRONT WHEEL. VAN HAS ONLY 30000 MILES. DOESNT SEEM REASONABLE THAT THIS SHOULD HAPPEN TO BOTH WHEELS, INSTALLKED INCORRECTLY OR NOT LUBRICATED CORRECTLY AT THE FACTORY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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