Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11773869October 26, 2026
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
While driving my 2015 Ford Mustang at low speed on a city road, I attempted to activate the hazard warning lights. Because the engine Start/Stop button is located close to the hazard light controls, I accidentally pressed the ignition button instead. I pressed the button only briefly, without holding it down or pressing it multiple times. The engine immediately shut off while the vehicle was still moving. This presents a serious safety concern because an inadvertent, momentary button press can disable the engine during normal driving, potentially reducing steering and braking assistance and increasing the risk of a collision. I believe the placement of the ignition button and the system's response to a brief accidental press warrant a safety investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769518October 7, 2026
ELECTRICAL SYSTEM
Safety Recall 22S06 – Incomplete/Failed Recall Repair and Refusal of Coverage Under Ford Recall 22S06, my vehicle was brought to an authorized Ford dealership approximately 3 years ago to address the known rear-view camera harness chafing defect. Rather than replacing the damaged component, the dealership performed a temporary patch repair by wrapping the chafed decklid wiring harness in electrical tape. This temporary repair has now completely failed. The rear-view camera screen displays a blank black screen or "Camera Unavailable" warning while the vehicle is in reverse, eliminating all rear visual awareness and recreating the precise safety hazard targeted by Recall 22S06. I contacted an authorized Ford dealership to have the failed recall harness addressed. The dealership refused to inspect or service the failed recall component unless I agreed to pay an out-of-pocket diagnostic fee. I subsequently escalated the issue to Ford Customer Relationship Center. Ford Corporate refused to offer goodwill assistance, clear the diagnostic requirement, or honor the completion of the recall remedy free of charge. The total loss of the rear-view camera image significantly reduces rearward visibility, creating an immediate safety risk of backover crashes involving pedestrians, children, or property. Because the manufacturer’s initial remedy failed and both corporate and dealer levels refuse free-of-charge remediation, the vehicle remains in a non-compliant, unsafe state. I request that the NHTSA Office of Defects Investigation document this failure as an inadequate/incomplete recall remedy under Campaign 22S06 and compel the manufacturer to perform a complete harness replacement at no cost. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767156September 26, 2026
STEERING, SUSPENSION
While making a slow turn I heard a popping noise then the steering locked up completely. I shit the car off and started it again to regain steering and get the car home. I used FORSCAn to retrieve codes U0401 and U0415 for the PSCM, both codes have same time frame. This indicates the PSCM lost communication with multiple modules at the same time during a low-speed turn, resulting in loss of power steering assist / steering lock. This is a safety issue as described in Ford Recall 19S26, but my VIN does not show this recall as applicable. Vehicle has not been repaired. Codes have not been cleared and are available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754275August 2, 2026
POWER TRAIN
Clutch assembly failed, the metal bracket weld cracked/failed resulting in the clutch pedal being inoperable. It's not available for inspection since I had it replaced and the defective assembly disposed of. My safety was at risk since I had extreme difficulty shifting gears on the road. The issue was confirmed at an independent service center - AAMCO of Huntsville, AL. No other entity inspected the part. The vehicle gave me no warning or indication of a problem other than the difficulty with starting and operating it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752954July 26, 2026
STEERING, ELECTRICAL SYSTEM, ENGINE
I am filing a formal safety complaint regarding a catastrophic Electronic Power Assisted Steering (EPAS) failure and severe electrical short circuit on my 2015 Ford Mustang. This vehicle is exhibiting hard fault code B137F:09 (Steering Wheel Left Switch Pack: Component Failure / Short to Ground or Open). This electronic failure creates an immediate, severe safety hazard that goes entirely outside the scope of normal vehicle wear and tear. While driving, the vehicle's steering wheel pulls and jerks violently on its own, actively fighting my manual steering inputs. Furthermore, this internal electronic short creates a massive parasitic electrical draw that prevents the vehicle's computer modules from entering sleep mode when turned off. This has resulted in the primary vehicle battery draining completely flat and causing the vehicle to completely shut down, stall, or lose total electrical power altogether. A vehicle that forcefully steers itself away from the intended path of travel and suffers total electrical shutdown is a clear, life-threatening safety risk to myself and others on the road. Ford Motor Company is fully aware of this dangerous defect. They previously issued Safety Recall 15S18 for a very specific, limited batch of early-production 2015 Mustangs experiencing identical EPAS failures, replacing their steering gears for free. For the remaining 2015 Mustang owners experiencing the exact same hazardous failure, Ford quietly shifted the issue over to a Technical Service Bulletin (TSB / SSM 51312). By limiting the scope of Recall 15S18 purely due to the financial cost of a universal recall, Ford has left an entire population of 2015 Mustang owners in direct harm's way. Some owners received a free lifetime safety fix, while the rest of us are being forced to pay thousands of dollars out-of-pocket to correct an identical factory electronic defect. I request that the NHTSA immediately open an investigation into Ford's handling of the 2015 Mustang EPAS and more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742144June 4, 2026
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a black screen. The dealer was made aware of the failure, and the contact was informed that parts needed to be ordered to repair the vehicle. The contact stated the dealer had been contacted several times, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the parts were available. The failure mileage was approximately 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742166June 4, 2026
SEAT BELTS
The driver-side seat belt retractor on my 2015 Ford Mustang GT Premium has failed. The seat belt retracts back into the retractor housing when released; however, it does not lock when pulled sharply and continues to extend freely. I confirmed this by repeatedly performing a rapid pull test while seated in the vehicle. The failure affects the seat belt restraint system because the belt does not appear to engage its locking mechanism. This could increase the risk of injury in a crash because the seat belt may not properly restrain the occupant during sudden deceleration or impact. The issue was inspected and confirmed by a Ford dealership service department. The dealer diagnosed the driver-side seat belt retractor as failed and recommended replacement of the retractor assembly. The dealer provided an estimated repair cost of approximately $550 plus tax. The vehicle was inspected by Smith Ford in Conway, Arkansas. The vehicle was also inspected for a separate seat belt recall, and the recall inspection passed. The dealer advised that the failed retractor was not related to the recall and would require customer-paid repair. There were no warning lights, messages, or airbag system warnings present when the failure was discovered. The primary symptom was that the seat belt would retract normally but would not lock during a rapid pull test. The exact date the failure first occurred is unknown, but the condition was identified during normal vehicle operation and later confirmed by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726419March 23, 2026
STRUCTURE:BODY, UNKNOWN OR OTHER
My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11723807March 12, 2026
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11722755March 8, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
While driving, I attempted to depress my clutch pedal in order to bring my vehicle to a stop. My clutch pedal only went halfway to the floor. I was able to force it down to the floor using a higher than usual amount of force. After bringing my vehicle to a stop I inspected my clutch pedal and found that it had side to side play resulting from a cracked weld where the clutch pedal was welded to a shaft on the clutch/brake pedal assembly. Upon further research online I discovered that other owners of similarly aged mustangs have had identical issues to what happened to me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722492March 6, 2026
UNKNOWN OR OTHER
The weld that holds the clutch pedal broke causing the clutch pedal to not engage properly. Driving in traffic during a down shift stop almost caused an accident. Which led to not being able to shift gears which left the car unable to drive and left the stranded on the side of the road. The weld that hold the clutch pedal in place is insufficient and weak. While researching this issue I found many instances where this has happened to other drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715911February 5, 2026
BACK OVER PREVENTION, SEAT BELTS
The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R), and occasionally a blank screen was displayed. The message "Rear-view Camera Unavailable - Contact Dealer" was displayed. The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. The dealer inspected the rearview camera and informed the contact that the camera had passed the inspection and the recall repair was not needed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705769December 18, 2025
ENGINE
“Charge system service now” came on the dash, battery lost power after about 10 seconds, screen went black, dash went black, car locked up, opened the hood and the engine was on fire, called 911 who came quickly and put the fire out without the entire car burning, insurance later total losses the car. I don’t know if it was the battery or the engine responsible for the failure, because the flames were on the engine and not the battery, but the incident was triggered by a battery warning. I was on the interstate driving 60mph when the car shut off and everything including my headlights and even hazard lights went black. Not only could I have been struck by a car on the interstate, I could have died in a car fire. Because the car locked up, I couldn’t open the trunk or use any electronics. The door could have just as easily locked and trapped us inside a burning car. The car is on a salvage yard, no attempt to replicate has been made. Progressive insurance, and Columbia fire inspected it and found that it was undetermined. “Charge service system now” was the only warning before the infotainment screen shut down to reduce battery usage. Every light on the dash flashed right before everything on the dash went black and power was lost to the entire vehicle.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11703290December 5, 2025
FUEL/PROPULSION SYSTEM
With only 32,885 miles, engine light came on due to (P0456) EVAP small leak. Went to an auto shop and Ford dealer for diagnostic scan. Both technicians found that there is a bit of smoke coming out from the top of the fuel tank due to a small stress crack at the port near the canister vent hose as well as a small crack below fuel pressure sensor tube. New fuel tank replacement was recommended as the crack could not be repaired. Cost to fix is $1,400 parts and $1,200 labor. This small crack nears the fuel tank seems to be a major concern for owners as it could increase the risk of vehicle fire and should be a recall by Ford for immediate remedy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702103November 30, 2025
ELECTRICAL SYSTEM
When putting the vehicle into reverse the backup camera displayed an unusable red fuzzy screen. Backup camera was unable to assist in safely reversing and mirrors and parking sensors had to be used
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695907October 27, 2025
SEAT BELTS
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695276October 23, 2025
BACK OVER PREVENTION, SEAT BELTS
The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V614000 (Seat Belts) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695325October 23, 2025
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2015 Ford Mustang. The contact stated that while driving 35 MPH and attempting to depress the brake pedal, the clutch pedal detached from the brake pedal assembly. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired; however, the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,724.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692059October 8, 2025
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The vehicle was taken to the dealer, who refused to inspect the door latch codes. The contact was informed that it appeared that the recall repair was started; however, it was not completed. The dealer stated that since the remedy was not completed, it could not be finished. The manufacturer was made aware of the issue and informed the contact to request the dealer to inspect and verify if the remedy had been completed. The dealer refused and stated that the software did not allow the dealer to inspect the vehicle. The failure mileage was 78,955.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692140October 8, 2025
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION). However, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, preventing the safe operation of the vehicle. The contact stated that the rearview camera had not been working properly since the vehicle was purchased. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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