Ford Mustang Complaints (2004)

130 consumer complaints on file.

#10128650July 13, 2005
VEHICLE SPEED CONTROL
DT: THE ACCELERATOR BECAME STUCK ON THE CONSUMERS 2004 MUSTANG SVT COBRA WHILE DRIVING AT A LOW SPEED. WHEN THE CONSUMER APPLIED THE BRAKES AND TRIED PLACING THE VEHICLE IN NEUTRAL, THE THROTTLE WAS WIDE OPEN AND THE ENGINE REVVED UP. THE CONSUMER SIMPLY TURNED OFF THE ENGINE AND PULLED OVER. THE CONSUMER HAD TO MANUALLY LIFT THE ACCELERATOR PEDAL AFTER STOPPING THE VEHICLE. THE CONSUMER DID NOT TAKE THE VEHICLE TO THE DEALER, HE IS WAITING TO SEE WHAT FORD IS GOING TO DO ABOUT THIS. THE HAS CONTACTED THE FORD MANUFACTURER WHO SAID THE CONSUMER NEEDED TO MAKE APPOINTMENT WITH THE DEALERSHIP BUT DENIED THERE WAS EVEN AN ISSUE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128668July 13, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2004 MUSTANG COBRA BOUGHT NEW ONE MONTH PRIOR. DRIVING DOWN A QUIET ROAD, WENT FULL THROTTLE FOR SHORT DURATION, THROTTLE STUCK, I HAD TO TURN OFF THE IGNITION. ACCELLERATOR PEDAL WAS STUCK UNDER THE CARPET. TOOK IT TO THE DEALER, THEY SAID THEY FIXED IT, AND IT HAPPENED AGAIN UNDER THE SAME CIRCUMSTANCES. THE DEALER FINALLY CUT THE CARPET AND SCREWED IT TO THE FLOORPAN (THE REPAIR IS NOT VISIBLE) AND IT HASN'T HAPPENED SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128248July 11, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE GAS PEDAL ON MY 2004 FORD COBRA STUCK ALL THE WAY DOWN AND ALMOST CREATED AN ACCIDENT. I WAS VERY FORTUNATE TO HAVE NOT BEEN INJURED OR TO INJURE SOMEONE ELSE. FORD, THIS SHOULD BE A FACTORY RECALL PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127902July 8, 2005
EQUIPMENT
I HAVE A 2004 MUSTANG COBRA WITH 18000 MILES ON THE ODOMETER. THE ISSUE I HAVE IS THE THE GAS PEDAL GETTING STUCK UNDER THE CARPET OF THE CAR (NOT THE REMOVABLE FLOOR MAT, BUT THE CAR ACTUAL CARPET). WHEN THIS HAPPENS THE GAS PEDAL IS STUCK TO THE FLOOR, WHERE I THEN AM FORCED TO TURN OFF THE CAR AT SPEEDS OF 70 -80 MILES AN HOUR, EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126983June 29, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2004 FORD SVT COBRA MUSTANG THE THROTTLE PEDAL WILL HANG UP ON THE CARPET WHEN AT FULL THROTTLE. WHEN THE THROTTLE HANGS, THE ENGINE WILL REV UNTIL REDLINE, AND THEN THE REV LIMITER WILL SET IN. TO STOP THE CAR, THE DRIVER MUST KILL THE IGNITION SWITCH (BEING CARFUL NOT TO TURN IT SO FAR AS TO LOCK THE STEERING WHEEL) AND BRING THE CAR TO A STOP WITHOUT POWER BRAKES AND POWER STEERING. WITH OVER 390HP IN THE SVT COBRA, A STUCK THROTTLE WILL CAUSE THIS VEHICLE TO APPROACH OTHERS AT A VERY RAPID PACE. TO FIX THE PROBLEM, A 3"X3" PIECE OF CARPET MUST BE CUT FROM THE FLOOR BENEATH THE ACCELERATOR PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126419June 23, 2005
AIR BAGS
I HAD A DEER ACCIDENT ON MY WAY TO WORK & WRECKED MY 2004 FORD MUSTANG CONVERTIBLE & THE AIRBAGS DID NOT DEPLOY & I TOOK THE ENTIRE FORCE OF THE ACCIDENT. I FLIPPED END OVER END & ROLLED IT ONCE OR TWICE & HIT THE RIGHT FRONT BUMPER ON A CONCRETE SLAP & FLIPPED BACK ON THE WHEELS & DESTROYED THE FRONT END & COMPLETELY TOTALED THE CAR! I HAVE SEVERE HEAD TRAMA, WHIPLASH, INJURED BACK, NECK & SHOULDERS & AM IN PHYSICAL THERAPY 3X'S A WEEK & LOTS OF PAIN & INFLAMATION RX'S. FORD MOTOR DOESN'T SEEM TO WANT TO GIVE ME ANY ANSWERS & I'VE CONTACTED 4 DIFFERENT LAWYERS & NONE OF THEM WANT TO TAKE FORD ON TO INVESTIGATE WHAT HAS HAPPENED & I CAN'T GET ANY HELP SO I THOUGHT I'D ASK FOR YOUR HELP & ANY INFORMATION YOU CAN PROVIDE ME WITH WOULD BE GREATLY APPRECIATED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10125569June 17, 2005
FUEL SYSTEM, OTHER
SECOND TIME THIS HAPPENED...THROTTLE PEDAL STUCK UNDER CARPET OF VEHICLE CAUSING VEHICLE TO ACCELERATE CONTINUOUSLY, AND HIT REV LIMITER WHILE I WAS HEADING TOWARDS STOPPED TRAFFIC. CUT ENGINE TO STOP THROTTLE, BUT WITHOUT POWER BRAKES AND STEERING IT WAS MORE THAN FRIGHTENING. PULLED TO SIDE OF ROAD AND HAD TO FORCE CARPET UP IN ORDER TO FREE THROTTLE. TOOK IT TO THE DEALER AND THEY STATED "OH, WE HAVE SEEN A LOT OF THESE WITH COBRAS".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125548June 16, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I WAS DRIVING THE CAR ON DRAGSTRIP AND THE GAS PEDAL STUCK UNDERNEATH THE CARPET AT FULL THROTTLE I AM NOT REFERRING TO A MAT, THE ACTUAL CARPET I CALLED MY FORD DEALER AND THEY HAVE NO SPECFIC FIX I AM CUTTING A SLIT IN THE CARPET AND GLUEING IT DOWN IF THIS HAPPENED ON THE HIGHWAY, WHO KNOWS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124246June 5, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
A STUCK WIDE OPEN THROTTLE OCCURRED WHILE DRIVING MY 2004 FORD SVT COBRA MUSTANG... FORTUNATELY I AM AN EXPERIENCED DRIVER WITH SOME AUTO RACING IN MY BACKGROUND... I WAS ABLE TO QUICKLY PUSH IN THE CLUTCH(ENGINE WAS BOUNCING OFF THE REV LIMITER AT THIS POINT), AND TURN OFF THE KEY... THE COBRA MUSTANG HAS HYDRO-BOOST POWER BRAKES AND POWER STEERING SO AT THIS POINT, STEERING EFFORT AND BRAKE PEDAL EFFORT "WENT THROUGH THE ROOF"(WERE VERY HIGH). SINCE I AM AN ENTHUSIASTIC SUPPORTER AND BUYER OF FORD PRODUCTS I WOULD LIKE TO SEE A RECALL ON THIS VERY COMMON PROBLEM... BEFORE SOME ONE LESS EXPERIENCED GETS KILLED!!! THESE ARE VERY POWERFUL CARS!!! THINGS HAPPEN EXTREMELY FAST WHEN THE PEDAL IS DOWN!!! THE CAUSE OF THIS STUCK THROTTLE IS A PARTIAL BENDING OF THE ACCELERATOR PEDAL, AND THE CONTACT WITH AND STICKING UNDER OF THE CARPET BY THE PEDAL. A STUCK WIDE OPEN THROTTLE IN ANY CAR IS VERY DANGEROUS!!! A STUCK WIDE OPEN THROTTLE IN THIS PARTICULAR CAR IS INSANE!!! TO CORRECT THE PROBLEM AS SOON AS I ARRIVED HOME I TRIMMED THE CARPET THAT WAS CONTACTING THE THROTTLE WHEN DOWN... SO THAT IT WOULD NO LONGER TOUCH AT ALL. PLEASE NOTE---> AT FIRST I THOUGHT THAT THE FLOOR MAT HAD CAUSED THE PROBLEM. I WAS WRONG... WHILE STILL POSSIBLE IF DISLODGED FROM IT'S ANCHOR POINT... IT WAS NOT WHAT WAS STICKING THE PEDAL... IT WAS THE CARPET, WHICH WAS SHAPED POORLY AND RETAINED EVEN WORSE IN THAT CRITICAL THROTTLE AREA. PLEASE NOTIFY THE PROPER AUTHORITIES AS TO THE POTENTIAL FOR EXTREME CONSEQUENCES THIS DEFECT PRESENTS. PLEASE NOTE THAT THE DATE IN THE DATE FIELD IS A GUESS SINCE THIS OCCURRED OVER A YEAR AGO... I AM FILING NOW BECAUSE I HAVE READ ABOUT NUMEROUS OTHER INSTANCES OF THIS OCCURRING AND I FIND IT VERY TROUBLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124193June 4, 2005
UNKNOWN OR OTHER
THE GAS PEDAL GETS STUCK UNDER THE CARPET CAUSING THE CAR TO REV AT HIGH RPM'S AND SHUTTING THE CAR OFF WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124049June 3, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I OWN A 2004 FORD MUSTANG COBRA. ON THE DAY LISTED BELOW, I ENTERED A VERY BUSY FREEWAY IN PHOENIX AND HAD TO GIVE FULL THROTTLE IN THIRD GEAR IN ORDER TO MERGE INTO AN OPENING. WHEN I WENT TO RELEASE THE THROTTLE AS I MOVED INTO THE OPENING, THE THROTTLE STAYED AT THE WIDE OPEN POSITION WITH THE PEDAL STILL TO THE FLOOR. I HAD TO PUSH THE CLUTCH IN, HIT THE BRAKES HARD, AND SHUT THE ENGINE OFF TO AVOID HITTING THE CAR IN FRONT OF ME. IT WAS CLOSE. THEN I HAD TO NEGOTIATE A SAFE EXIT TO THE SIDE OF THE ROAD. WHAT I FOUND WAS THE THROTTLE PEDAL WAS STUCK UNDER A PIECE OF THE CARPETING. I HAVE FOUND THIS IS NOT AN UNCOMMON OCCURANCE IN THIS MODEL. (MUSTANG) I CAN PROBABLY GIVE YOU THE NAMES OF 25 PEOPLE WHO HAVE SUFFERED THIS PROBLEM. PLEASE!! THIS IS A HUGE SAFETY ISSUE. PLEASE DO WHAT YOU CAN TO RESOLVE THIS PROBLEM. AGAIN, THIS IS NOT AN UNCOMMON PROBLEM AND I WOULD BE HAPPY TO DIRECT YOU TO A FORUM WHERE YOU CAN SEE MANY INSTANCES OF THIS. THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124052June 3, 2005
UNKNOWN OR OTHER
WHILE ACCELLERATING CAR, GAS PEDAL GOT STUCK UNDER CARPET, SO I IMMEDIATELY SHIFTED INTO NEUTRAL, CAR BEGAN TO BOUNCE OFF OF REV. LIMITER UNTIL I FINALLY GOT GAS PEDAL UNSTUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124154June 3, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL GETS CAUGHT ON THE CARPET AND STICKS AT FULL THROTTLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121676May 20, 2005
STEERING
I WAS MAKING A TURN AROUND A CORNER FROM A STOP GOING AT APPROXIMATELY 7-10 MPH WHEN MY 2004 FORD MUSTANG STARTED GOING OUT OF CONTROL, PULLING TO THE RIGHT INTO ANOTHER LANE AND HEADING IN THE DIRECTION OF THE CURB, I TRIED TO REGAIN CONTROL OF THE VEHICLE BUT THE VEHICLE SEEMED TO BE PULLING FROM THE BACK, IT EVENTUALLY ENDED UP DOING A 180 DEGREE TURN INTO THE OTHER LANE , FORTUNATELY THERE WAS NO ONCOMING TRAFFIC IN THAT LANE. ROAD CONDITIONS WERE DRY AND NORMAL. I TOOK THE VEHICLE TO THE DEALERSHIP AFTER CONTACTING THE FORD MOTOR COMPANY ADDRESSING THE FACT THAT THE VEHICLE HAD A DEFINITE PROBLEM, AS THIS WAS THE THIRD SUCH INCIDENT OF THE VEHICLE LOSING CONTROL. IN THE FIRST TWO INCIDENTS THE VEHICLE HAD STARTED AGAIN GOING OUT OF CONTROL FROM AROUND A CORNER, BUT THE CONDITION WAS WET SO I IGNORED IT. I FEARED THAT THERE WAS A GREATER PROBLEM HOWEVER, WHEN GOING AROUND A CURVE AT BELOW THE POSTED SPEED LIMIT IT ALSO STARTED PULLING FROM THE BACK HEADING INTO THE OTHER LANE. FORTUNATELY IN THE OTHER TWO INCIDENTS I WAS ABLE TO PREVENT THE VEHICLES FROM TOTALLY LOSING CONTROL AND DOING WHAT IT HAD DONE ON THIS DAY. THE FORD GILLESPIE DEALERSHIP LOCATED AT 7111 N.W LOOP 410 SAN ANTONIO TEXAS SAID THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM AFTER 12 MILES OF DRIVING AND HAVE SAID THAT THEREFORE THERE WAS NO PROBLEM. I BELIEVE THAT THERE IS DEFINITELY SOMETHING WRONG WITH THE VEHICLE HANDLING AROUND CURVES AND CORNERS, AND THIS IS A REAL AND LEGITIMATE SAFETY ISSUE FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118930April 19, 2005
FUEL SYSTEM, GASOLINE:DELIVERY
WHILE DRIVING SERVICE ENGINE LIGHT CAME ON. THE GEAR SHIFT LEVER VIBRATED, ALL THE FLUID LEVERS WENT TO EMPTY, AND VEHICLE COASTED TO A STOP. VEHICLE WAS SERVICED TWICE BY THE DEALERSHIP FOR THIS PROBLEM IN WHICH THE CLAMP WAS REPLACED. HOWEVER, PROBLEM RECURRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116832April 12, 2005
POWER TRAIN:MANUAL TRANSMISSION, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I HAVE MANUAL TRANSMISSION. WHEN YOU PUT IT IN REVERSE IT WOULD NOT GO BACKWARD. I TOOK IT TO THE DEALER, WHEN I GOT THE CAR BACK, SECOND GEAR GRINDED VERY BADLY. I DID NOT HAVE THIS PROBLEM WHEN I INITIALLY TOOK THE CAR IN. THEY KEPT TELLING ME TO DRIVE THE CAR AND IT WOULD WORK, IT WAY OUT. IT DID NOT WORK ITS WAY OUT, AND I TOOK IT BACK IN FOR REPAIRS. THEY HAD THE CAR 9 DAYS. AFTER I PICKED THE CAR UP, A FEW DAYS LATER I REALIZED THE REVERSE LIGHTS WERE NOT WORKING, I TOOK IT BACK TO THE DEALER AND THEY SAID IT WAS A FUSE . A FEW WEEKS LATER I REALIZED IT WAS OUT AGAIN, THEY AGAIN SAID IT WAS A FUSE, AND THEY SAID IT WAS NOT WORKING BECAUSE OF MY AFTERMARKET RADIO. I DECIDED TO JUST DROP THE CAR OFF IN THE DEALERS AFTER HOUR DROP BOX TO MAKE THEM LOOK AT IT BECAUSE OF THE REVERSE LIGHTS NOT WORKING. IT TURNS OUT THE CIRCUIT BREAKER AND SWITCH WERE BROKEN AND HAD TO BE REPLACED. I JUST RECEIVED THE CAR BACK TODAY AND NOW THE "CHECK ENGINE" LIGHT IS ON. I NOTICED THIS BEFORE I EVEN GOT OUT OF THE DEALER'S LOT. THE CHECK ENGINE LIGHT WAS NOT ON WHEN I TURNED THE CAR IN. I TURNED THE CAR AROUND AND THE DEALER TOLD ME THEY WERE TO BUSY AND COULD NOT TAKE THE CAR BACK SO I DO NOT KNOW WHY THE CHECK ENGINE LIGHT IS ON. ALL OF THESE COMPLAINTS ARE IN REGARDS TO THE TRANSMISSION. I HAVE NO IDEA WHAT THE CHECK ENGINE LIGHT IS FROM BECAUSE THEY WILL NOT TAKE THE CAR IN UNTIL SUNDAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110639February 16, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
REAR BRAKES GRAB AND GRIND IF WET, WORSE IN REVERSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106576January 18, 2005
PARKING BRAKE
(1) COLD WEATHER IN MICHIGAN. DRY CAR, NO ADDITIONAL FROZEN WATER ON VEHICLE. (2) PARKING BRAKE DOES NOT RELEASE WHEN FREEZING TEMPERATURES EXIST. UNABLE TO MOVE IN REVERSE WITHOUT HEAVY ACCELERATION. FREE PLAY IN PARKING BRAKE HANDLE EVENTUALLY GOES AWAY AFTER SITTING ( 3 - 10 MINUTES ), OR DRIVING FORWARD WITH THE VEHICLE FOR ROUGHLY .5 MILE. (3) DEALER COULD NOT VERIFY CONCERN, I SCHEDULED AN APPOINTMENT AGAIN TO LOOK AT THIS PROBLEM, BUT WAS UNABLE TO KEEP THE APPOINTMENT. NO SERVICE BULLETINS IN REGARD TO THIS PROBLEM. I AM NOT CURRENTLY USING PARKING BRAKE AS I DON'T WISH TO BREAK ANYTHING, OR PREMATURELY WEAR ANYTHING OUT. THIS VEHICLE WAS A FLEET VEHICLE PURCHASED WITH 17,210 MILES ON IT. DEALER IS VERY CORDIAL, AND APPEARS TO BE VERY KNOWLEDGEABLE, BUT HAS NOT HAD THIS PROBLEM PRESENTED TO THEM PREVIOUSLY. NO SERVICE BULLETIN FROM FORD REGARDING THIS PROBLEMI PREVIOUSLY SUBMITTED A COMPLAINT (ODI ID NUMBER : 10106576), AND HAVE SINCE TAKEN THE VEHICLE BACK TO THE DEALER FOR SERVICE. IT APPEARS THAT THE SERVICE WORK THEY HAVE SINCE PERFORMED HAS FIXED THE PROBLEM (HOPEFULLY FOR GOOD). THE FOLLOWING WARRANTY SERVICES WERE PERFORMED: "REPLACE BOTH REAR E-BRAKE CABLES, REPLACE REAR BRAKE PADS DUE TO HOT SPOTS AND RT REAR INNER AND OUTER PADS HEAT CRACKED. USE ON CAR BRAKELATHE MACHINE BOTH REAR ROTORS BEFORE SPEC .550 AFTER CUT SPEC. .530 INSTALL 4 NEW STAINLESS SLIDES, LUBE COMPLETE ASSEMBLY AND ROAD TEST. ALL OK" . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107250January 12, 2005
SUSPENSION
WHILE DRIVING 5-60 MPH STEERING WHEEL WOULD PULL TO THE RIGHT. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088447August 23, 2004
UNKNOWN OR OTHER
WHILE DRIVING MY 2004 FORD MUSTANG GT CONVERTIBLE WITH THE TOP DOWN AND THE BOOT FASTENED AS INSTRUCTED IN THE OWNER'S HANDBOOK, THE BOOT DETACHED AND FLEW INTO TRAFFIC. THIS HAS HAPPENED ON TWO OCCASIONS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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