Dodge Grand Caravan Complaints (1998)

559 consumer complaints on file.

#11471228June 27, 2022
STEERING, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 1998 Dodge Grand Caravan. The contact stated that while her husband was driving at an undisclosed speed, the vehicle experienced a loss of power steering assist and then stalled. Additionally, the odometer failed to display the correct mileage and the speedometer failed to display the correct speed of the vehicle while the engine revved. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321721April 20, 2020
AIR BAGS, UNKNOWN OR OTHER
THE DRIVER'S HORN DOES NOT WORK AND HASN'T SINCE IT WAS TAKEN IN TO REPLACE THE CLOCK SPRING ASSEMBLY. THIS WAS DONE AS PER A RECALL ISSUED BY NHTSA AND DAIMLERCHRYSTLER CORPORATION RELATING TO DRIVER'S AIRBAG BY THE ORIGINAL OWNER. HE ALSO DID NOT HAVE THE ORIGINAL PAPERWORK ON THE VAN. I AM THE SECOND OWNER AND WHEN I DISCOVERED THE HORN DID NOT WORK. AFTER RESEARCHING AND SUBSCRIBING TO THE THE NHTSA RECALL ALERTS I DETERMINED THAT THIS MAY HAVE BEEN CAUSED BY THE CLOCK SPRING REPLACEMENT. I WAS ALSO TOLD THAT THE REPLACEMENT CLOCK SPRING COULD HAVE BEEN DEFECTIVE AS WELL, BECAUSE IT WAS DONE SO SOON AFTER THE RECALL WAS ISSUED. I TOOK IT TO A LOCAL DEALERSHIP WHERE I LIVE AND THEY CONFIRMED THAT THERE HAD BEEN A RECALL ISSUED AND THEY WERE SORRY, BUT THEY COULDN'T REPLACE IT AGAIN. THEY SUGGESTED THAT I TAKE IT BACK TO THE DEALERSHIP WHERE IT WAS PURCHASED. I EXPLAINED TO THEM THAT I WAS NOT THE ORIGINAL OWNER AND DIDN'T KNOW WHERE IT WAS PURCHASED FROM ORIGINALLY. EVEN WHEN I TOLD THEM THAT I WOULD PAY THE COST OF THE REPAIR, THEY WERE NOT INTERESTED. I TOOK IT TO A LOCAL MECHANIC AND HE DIDN'T WANT TO TOUCH IT BECAUSE THERE WAS SO MUCH INVOLVED IN THE STEERING COLUMN THAT COULD GO WRONG AND HE DIDN'T HAVE THE EXPERTISE TO DO IT. THE VEHICLE IS NOT SAFE AND HASN'T BEEN SINCE BEFORE AND AFTER I PURCHASED IT. MY CONCERN IS IF THE HORN DOESN'T WORK'THEN HOW CAN I BE SURE THE AIRBAG DOES. I'M STILL DRIVING THIS VEHICLE BECAUSE I CAN'T SELL IT TO SOMEONE ELSE IN THIS CONDITION. IS THERE NO RECOURSE IF THE VEHICLE AS NOT REPAIRED AS PER THE NHTSA'S RECALL? THIS VEHICLE ONLY HAS 91054 MILES ON IT AS OF THIS DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220018June 14, 2019
ENGINE
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE AND THE VEHICLE HESITATED WHEN ACCELERATING. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO LOW OIL PRESSURE CAUSED BY FAULTY ENGINE CONNECTING RODS. THE VEHICLE WAS NOT REPAIRED. SWANTYS DODGE (2494 SOUTH HWY 95, BULLHEAD CITY, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 261,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120658August 17, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE HORN, SPEEDOMETER, FUEL GAUGE, AND CRUISE CONTROL FAILED TO FUNCTION. THE CONTACT CALLED STEW HANSEN DODGE RAM CHRYSLER JEEP AT (515) 331-2900 (LOCATED AT 12103 HICKMAN RD, URBANDALE, IA 50323) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016162August 18, 2017
SERVICE BRAKES
SERVICE BRAKE FAILURE WHILE DRIVING, DIAGNOSED BY REPAIR SHOP AS A RUPTURED BRAKE LINE. INSPECTION OF OTHER BRAKE LINES SHOWED HEAVY CORROSION. VEHICLE WAS IN MOTION (STRAIGHT LINE) ON A CITY STREET AND RETAINED MINIMAL BRAKING. I WAS ABLE TO STOP AT A STOP LIGHT (NO COLLISION) AND 'LIMP' TO THE REPAIR SHOP. REPAIRS CONSISTED OF REPLACING THE HYDRAULIC BRAKE LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004775July 12, 2017
SEAT BELTS, AIR BAGS, SEATS
TL* THE CONTACT OWNED A 1998 DODGE GRAND CARAVAN. WHILE THE CONTACT'S WIFE WAS DRIVING 45 MPH, ANOTHER VEHICLE TRAVELING APPROXIMATELY 70 MPH STRUCK THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE FRONT PASSENGER SEAT (THE CONTACT'S SEAT) SEPARATED FROM THE SEAT TRACK. THE CONTACT STRUCK THE SIDE DOOR AND WAS THROWN INTO THE REAR OF THE VEHICLE. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT AND HE WAS THEN STRUCK BY THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THREE OCCUPANTS IN THE OTHER VEHICLE WERE ALSO INJURED, AS THE FRONT PASSENGER'S FEET WENT THROUGH THE WINDSHIELD AND TWO OF THE OCCUPANTS SUFFERED WHIPLASH. MEDICAL ATTENTION WAS REQUIRED FOR ALL THE INJURED OCCUPANTS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE AND THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. SEE ALSO 11004763. *DSY ..UPDATED 08/04/17 *BF UPDATED 10/11/2017*JS *JS *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11004763July 12, 2017
SEATS
I WAS INVOLVED IN A REAR END CRASH AND THE FRONT PASSENGER SEAT INCAS IN CAME APART AT THE ADJUSTER TRACKS. THIS CAUSED ME TO BE THROWN INTO THE REAR OF THE VAN MAKING MY INJURES MUCH WORSE. SEE ALSO 11004775. *DSY
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10947639January 25, 2017
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WITHOUT WARNING, THE SERPENTINE BELT DETACHED OUT OF PLACE. THE CONTACT REPLACED THE SERPENTINE BELTS AND THE PULLEYS, BUT THE FAILURE CONTINUED. THE DEALER INDICATED THAT THERE WAS NO SERVICE CAMPAIGN AND RECALL TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/30/17*LJ UPDATED 09/25/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780522October 7, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10767516September 22, 2015
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE CAR JUST STOPPED WORKING IT WOULD'T START ANY MORE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726684June 22, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ELECTRICAL SYSTEM:WIRING, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. WHILE DRIVING AT 60 MPH, THE VEHICLE'S MUFFLER BECAME LOUDER AND THE ENGINE STALLED. THE VEHICLE COULD NOT RESTART. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL FUEL ODOR PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MUFFLER, FUEL TANK, AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 156,563.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712116April 22, 2015
AIR BAGS, SERVICE BRAKES
I APPROACHED A RED LIGHT HIT THE BRAKES. THE CAR DID NOT STOP. I HIT TWO CARS AND THE MEDIAN. THE PASSENGER AIR BAG DEPLOYED NUT NOT THE DRIVER SIDE. I HAD MAJOR INJURIES INCLUDING BROKEN ANKLE, HAND, RIBS AND BREATHING. I SPENT 3 MONTHS IN THE HOSPITAL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10680587February 2, 2015
VISIBILITY/WIPER, FUEL/PROPULSION SYSTEM, AIR BAGS
THERE ARE AT LEAST 4 RECALL ITEMS LISTED FOR THIS VEHICLE. I HAVE NEVER BEEN CONTACTED BY THE MANUFACTURER. SHOULD I BE CONCERNED? IF YES, WHAT SHOULD I DO? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648391October 17, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER LOSES THE ELECTRICITY AND THE GAUGES COMPLETELY DIE OFF. THIS IS NOT SAFE AND I HAVE NO WAY OF FIXING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573818March 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE STARTING THE IGNITION THE AIR BAG WARNING INDICATOR ILLUMINATED AS THE ENTIRE INSTRUMENT PANEL FAILED TO FUNCTION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568422February 27, 2014
SUSPENSION
I'VE HAVE THIS 1998 DODGE GRAND CARAVAN, THE STRUT MOUNT HOUSING IS RUSTED SO BAD I'M AFRAID TO EVEN DRIVE IT ANYMORE. THE METAL IS ALMOST COMPLETELY RUSTED AWAY. THERE IS ONE RUSTED RING THAT HOLDS THE STRUT TO THE BODY. IT STARTED ABOUT 5 YEARS AGO WITH A SMALL RUST HOLE ON BOTH SIDE. I THOUGHT IT WAS JUST RUST FROM THE BAD WINTERS WE GET IN THE MIDWEST. WHEN MOVING AT A SLOW SPEED (15-20MPH) THE VAN FEELS LIKE YOUR ON A PITTED DIRT TRAIL AND NOTHING BUT SIDE TO SIDE SHAKING. THIS HAS TO BE A MAJOR SAFETY ISSUE FOR BOTH THE DRIVER AND THE PEOPLE ON THE ROAD. I SEE THESE VANS ALL OVER THE PLACE AND THEY ALL HAVE THE SAME PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555443December 10, 2013
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE SERPENTINE BELT HAD BECOME DETACHED FROM THE VEHICLE. A SPLASH GUARD WAS INSTALLED TO PREVENT THE FAILURE BUT THE FAILURE THREE TIMES AS THE CONTACT WAS DRIVING IN RAINY WEATHER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551115November 6, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER HE STARTED THE VEHICLE, FUEL FUMES WERE EMITTED INTO THE VEHICLE. AFTER INSPECTING THE VEHICLE HE NOTICED THAT FUEL WAS LEAKING FROM THE FUEL RAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS 201,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520474June 18, 2013
STEERING
THE BELT CAME UP AFTER HITTING A PUDDLE. THIS HAS HAPPENED SEVERAL TIMES SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500134February 26, 2013
ENGINE
TL* THE CONTACT OWNS A 1998 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SERPENTINE BELT BECAME DETACHED NUMEROUS TIMES WHEN THE VEHICLE WAS BEING DRIVEN IN INCLEMENT WEATHER, CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE SERPENTINE BELT WAS REPLACED FIVE TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Dodge Grand Caravan