Dodge Challenger Complaints

69 consumer complaints on file.

#11671071July 3, 2025
POWER TRAIN
mileage 61113 . car moves forward 15 feet an goes into neutral .When pulling into traffic this is a serious safety problem . A major accident which could be loss of life might occur . Enterprise car sales will not acknowledge o show any concern . They offered a 12 month or 12000 mile limited warranty free and implied i should have paid for an expensive warranty. their carfax report showed that they did not comply with service information from the manufacturer for the transmission . As such i have been taken advantage of . I will now have to pay about $1000 to have the service completed . This problem also is happening on their Dodge pick up trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668279June 21, 2025
SEAT BELTS, ELECTRICAL SYSTEM
My seatbelt seemed a bit faulty when I purchased the car. It was slow to retract and at some points wouldn’t retract unless I played with the seatbelt. Three years in to owning the car it still won’t retract fully and is at the point where it won’t come out to a safe distance that allows me to wear my seatbelt. As for the electrical defaults, there are times when I am driving and the display, between my speedometer and rpm dials, turned off. So would my center display, yet my radio continued to play. There were no warning signs or signals when that would happen. It is always random.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666655June 12, 2025
POWER TRAIN, SUSPENSION, STRUCTURE:BODY
I purchased this vehicle from Vroom, who is also my lender under United Auto Credit. The car was sold with a washed title and undisclosed prior structural and mechanical damage. I have documentation confirming the vehicle had serious pre-existing issues and should never have been sold as a clean-title car. The differential has failed three times in under 6 months, and I’ve experienced full drivetrain failure following multiple service visits to Dodge. I had requested inspection of the transmission, but after every visit, the issues worsened. The vehicle is currently available for inspection. The car exhibits violent vibrations, power loss, and unpredictable handling, making it unsafe to drive at highway speeds. The differential is on the verge of catastrophic failure again. These issues risk loss of vehicle control, wheel lock up, and potential collisions. Has the issue been confirmed by a dealer or service center? Yes. Dodge dealerships have confirmed repeated differential failure and ongoing drivetrain problems. Independent shops have also verified signs of prior impact and poor repairs. Has the vehicle been inspected by the manufacturer, police, or insurance? It has been brought to authorized Dodge service centers at least six times and is the subject of an open Dodge customer care case (7+ months). No police or insurance inspections at this time. This vehicle was fraudulently sold with hidden damage and has presented major, repeated safety hazards. I am asking the NHTSA to investigate not only this vehicle, but the broader pattern of dangerous sales by Vroom/United Auto Credit and Dodge, including title washing and stalling tactics to run out factory warranties before resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663344May 28, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
So this is not about an actual incident that occurred but is more so about about an issue with a manufacturer ive uncovered , being a mechanic and working primarily on dodge vehicles ive noticed at least for the last 2 years of modules the part numbers they list for their car line have not had the correct modules in them , in my own case I needed a module for my own car ,Ive bought 2 from junkyards using dodges own service library and the cars vins they came from that were once on the road and both cars had the wrong module numbers , I have since ordered a brand new module using the exact part number from a dealership brand new in the box and that module is also not the correct part number..my concern is who else is driving these cars from at least the last 2 years with the wrong module in the car, I have read all 3 modules using witech dodges own software and all 3 are not the ones that are supposed to be in them..I also know there are 152 on backorder of the correct ones that should have been in them with 0 being made...im not really one for conspiracy but this is kinda crazy. I know for sure that things like vehicle weight and stuff are programmed into these and the wrong calibration of that alone could easily cause the system to not function as designed causing crashes that could have been avoided if the system were functioning properly , the part number in question should have been 68399772AE,68399772AF and if they ever get a supplier for the latest revision they list that part number is 68399772AG, the supersession they list is from at least 2021 model years forward so it may have been even longer but I only have proof for the 23 year cars.the cars affected are chrysler 300, dodge challenger and dodge charger all trim levels as far as I've seen should have 68399772AE and none do. The file uploaded is a picture of a brand new 68399772AE out of the box and what was actually in the box. I have more of junkyard car modules that also weren't correct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656246April 23, 2025
UNKNOWN OR OTHER
Got into my vehicle Saturday 4-19-25 and hit the start button and my front windshield cracked!!! A lot of people are having the same issue if you look on the dodge hellcat forum.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655873April 21, 2025
SERVICE BRAKES
My brake lines melted to my exhaust manifold due to manufacturer defect and manufacturer cannot get the part to fix it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655272April 17, 2025
UNKNOWN OR OTHER
I own a 2023 Dodge Challenger R/T with approximately 9,200 miles. Recently, while the vehicle was parked, I discovered a significant crack in the front windshield originating from the passenger side edge with a length of approximately 10 inches. Notably, there are no visible signs of impact, such as rock chips or debris damage, indicating the crack developed spontaneously. This sudden failure compromises the structural integrity of the windshield, potentially reducing protection in the event of a collision and distorting visibility, thereby posing a safety risk. I took the vehicle to Hendrick Chrysler Dodge Jeep Ram in Concord, NC, where the dealership visually confirmed the crack. However, they denied warranty coverage, citing that the issue occurred beyond the 12-month coverage window. No prior warning lights, messages, or symptoms indicated any issues before the windshield cracked. Upon researching, I found that other owners of 2023 Dodge Challengers have reported similar spontaneous windshield cracks without any impact, suggesting a potential manufacturing defect. For instance, a user on a Challenger forum reported a 6-inch crack on the passenger side of their windshield, which appeared without any impact and extended halfway across the windshield by the end of the day. I believe this issue may be related to inadequate windshield adhesion or stress from body flex, possibly due to manufacturing defects. I am submitting this complaint to bring attention to a potential safety defect that may affect other vehicles of the same model and year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641918February 11, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Once the cruise control or adaptive cruise control is set, there is no indication as to what the speed is set to on the display. The only way to find out what it was set to is to turn off the cruise control then set a new speed. Also, when increasing or decreasing the speed control, there is nothing to indicate the new speed in the display. You must count how many times you press the + or - speed button to calculate the new speed. I believe this is a big driving distraction and could be potentially dangerous. You could also accidentally set the speed faster that you thought. All other cars with cruise control that I have owned or rented show the set speed on the display. According to online Dodge Challenger forums, this is a common complaint with this year and model car as well as others. The forum indicates that this may be a programming error/oversight. It has been into the dealer a couple times for several days. They confirmed that it happens on my car and all the cars in their lot of the same year and model. Stellantis stated that this was done by design since 2019 even though the owner's manual says the speed should show on the display. This issue has been present since I purchased the car in September 2023 and continues to this day. I, and others, would like the manufacturer to fix this problem. They acknowledge the issue exist, but continue to ignore it and refuse to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635610January 13, 2025
VISIBILITY/WIPER
On Wednesday, [XXX] I was driving on [XXX] between Daytona Beach, Florida and Jacksonville, Florida. My Dodge Challenger’s windshield suddenly cracked while driving when I transitioned from the newly resurfaced left hand lane to the lower, not yet resurfaced, right lane. Two cracks immediately formed from the left a-pillar. There was no impact from an object that caused this to occur. The component that failed was the windshield. My safety was put at risk as my visibility was no limited due to the cracks in the windshield glass. Two separate Dodge dealerships have inspected the vehicle's windshield and taken digital photographs. No, the manufacturer themselves have not inspected the vehicle or component. At least not in person. There were no prior warnings to the windshield cracking. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635178January 10, 2025
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632356December 25, 2024
UNKNOWN OR OTHER
I’m not sure if anyone has reported Dodge ( Challengers ) windshields unexpectedly without impact cracking. I’m seeing it a lot on the 2023 years my windshield cracked without impact, my brother also has a 2023 scatpack and his windshield cracked not even a week after purchasing the car. My cousin and uncle both have a 2016 and both windshields are cracked. I’m seeing a lot of videos on social media with people getting challengers and their windshields are cracked aswell there is no ways it’s a coincidence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631962December 21, 2024
VISIBILITY/WIPER
-The windshield cracked along the right passenger side with no visible impact points prior to entering the vehicle. -The windshield crack reduces visibility thus increasing the risk of a crash. -The independent service center that replaced the windshield stated that it was 100% a stress crack induced through the manufacturing process. No visible impact point was found after removal of the windshield. -The windshield has not been inspected by any relevant authorities such as the manufacturer, police, or insurance representatives. -No warnings, messages, or symptoms of the problem were present prior to the failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629331December 6, 2024
UNKNOWN OR OTHER
My automatic start hasn’t been working for months . Sometimes it work , sometimes it doesn’t . When it doesn’t work I get a message on the dash saying “remote start cancelled hood open . “Iced taken my car to the Dodge dealership several times & it keeps happening . I’ve contacted Dodge customer care etc and nothing . Once when I was at the dealership the gentlemen said another customer came in with the same issue . This is car is too expensive, , I only have 38400 miles and nobody knows the issues nor do they care . I believe this is known issue with dodge
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628384December 2, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Windshield cracked for no reason no scratches chips or damage but cracked from the A piller on the driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621282October 22, 2024
STRUCTURE:BODY
2023 Dodge Challenger was parked and not running. Opened driver's door and windshield cracked from pillar on passenger side. No prior stone chips, no prior cracks. Car had less than 3000 miles when crack occurred. Appears that windshield was not properly bonded to the vehicle. Paid Safelite $348.03 for windshield replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620077October 16, 2024
ELECTRICAL SYSTEM, ENGINE
I purchased a DODGE 2023 CHALLENGER SRT HELLCAT WIDEBODY JAILBREAK with manual transmission in October 2023. In April of 2024 I noticed that the AC did not work when the vehicle was NOT in motion and the OUTSIDE temperature was more than 90 degrees. I took it to a local dealer ship and they kept troubleshooting the vehicle with Dodge and could not fix the issue. Come to find out, all 2023 manual transmission Challenger Hellcats have the same issue. This is effecting approximately 628+ vehicles. Dodge Care states they are aware of the issue and are working on it internally, however no ETA or timeline has been given to the customers of the affected vehicles. Dodge provide me with the following case numbers that you can use to investigate: Case: [XXX] Star Case: [XXX] Their contact phone number is: 855-778-8326 The weblink below is 10 pages (and growing) of customer experiencing the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618298October 6, 2024
ELECTRICAL SYSTEM
I had recently had my backup camera/and radio repaired as they are synchronized to work together at a dealership. On [XXX] the issue has happened again, and it is available for inspection upon request. My safety, and others could be put at risk due to potential collisions. The issue has been reproduced, and confirmed upon the first incident of this happening at Capital CDJR Of Indian Trail, NC whom also did the first repair. At this point the vehicle has not been inspected as it started again this morning. The backup camera went glitchy, then said camera system not available, then went glitchy again. This occurred on [XXX]. This is my second time filing a complaint for this issue. Thank your organization for keeping our roads safe. I hope this issue doesn't have any negative safety incidents for myself, or others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616654September 26, 2024
VISIBILITY/WIPER
Within two days of owning the car the windshield cracked. I was backing out of garage and heard a sound, a crack appeared on the passenger side of windshield midway up. It extended horizontally approx 12" toward the center of windshield. Have heard multiple other customers have had the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615943September 23, 2024
SEATS
On [XXX] I was traveling s/b on [XXX] in Florida in my Dodge Challenger which I purchased from New Smyrna Dodge this year. I was traveling approx 65 mph and all of a sudden the back of my drivers seat went back all the way putting me in a flat position against the rear seat. I was lucky enough to pull myself up and keep control of the vehicle. The incident could have been a disaster because my father was also riding in the vehicle on the passenger side. I pulled over on the median and checked the drivers seat thinking maybe the manual recline had just slipped. In doing so I saw that the metal frame on the right side of the seat had snapped where it connects to bottom of seat frame. Obviously it is a defect in the metal because the frame was not damaged in any way and metal just to broke(Snapped). Had it happened in an accident the injury could have been severe. These seat are suppose meet certain standards. I responded to The dealer today and spoke to a service representative who did agree it was probably a defect because he never heard of that happening but also said unfortunately you are just over warranty by three thousand miles. Stated you can leave car but it will involve full days labor taking seat apart. Doesn't say much for dealer mechanics. Also said there was no recall on it but admitted when it happened could have been serious accident. He also made no attempt to even go out and look at it. If in fact this is a defect people's lives could be in danger. If I wasn't able to pull myself up immediately to a sitting position we probably would have had an accident. The actions of this dealer did not surprise me at all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11615902September 23, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Windshield cracking for no apparent reason. I do not know the underlying cause however there are many people reporting this issue on social media sites. Some suspect welding/bonding issues resulting in flex causing the crack under stress. My car was sitting in the garage when the windshield cracked from the A-pillar inward. All videos, pictures submitted from others show the crack in a similar fashion. Driver/Passenger side from the A-Pillar. Some have provided pictures/videos of brand new cars sitting on the lot with the crack. Others are on their 2nd and 3rd windshield replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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