Chrysler Aspen Complaints (2009)

40 consumer complaints on file.

#11560824December 19, 2023
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Every time I fill the gas tank, the fuel spills out of the fill tube when it gets full. I have tried putting it in slow but before the nozzle can shut off it blows the fuel back out of the fill tube. This is a substantial amount of fuel which I believe is a serious hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508680February 23, 2023
AIR BAGS
The contact owned a 2009 Chrysler Aspen. The contact stated that while driving at an unknown rate of speed, she was run off the road by a vehicle by another vehicle. The contact crashed into an unknown object and hit her face on the steering wheel since the airbags did not deploy. The contact temporarily lost consciousness; once she regained consciousness, blood was coming from her mouth. The contact immediately checked on her two young children who were both treated by an ambulance. The contact stated that her son was treated for facial injuries. A police report was filed. The contact had yet to seek medical attention for her injuries. The vehicle was initially towed to an independent tow yard but was later towed back to her home. The dealer nor the manufacturer had yet to be notified of the failure. The contact stated that the vehicle was a total loss. The failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11451494February 11, 2022
POWER TRAIN
The contact owns a 2009 Chrysler Aspen. The contact stated while driving 35 MPH, the vehicle inadvertently shifted from 4-wheel drive to 4-wheel low. The contact stated no warning light was illuminated. The contact was able to park on the side of the roadway. The contact stated that a family member arrived at her location and assisted her with resetting the 4-wheel drive. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 109,369.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397410February 22, 2021
POWER TRAIN
THE VEHICLE WAS PARKED OUTSIDE. PROBABLE TRANSMISSION ISSUE. THE VEHICLE WAS IN PARK. I STARTED THE VEHICLE USING THE REMOTE START AND THE VEHICLE LURCHED FORWARD SEVERAL INCHES THEN SETTLED BACK WERE IT WAS. THE OUTSIDE TEMPERATURE HAD BEEN +- ZERO FOR SEVERAL DAYS. IT DID NOT REPEAT AFTER BEING WARMED UP. IT HAS NEVER HAPPENED BEFORE. 116,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386270January 3, 2021
ENGINE
CHRYSLER HAS A MAJOR PROBLEM WITH THEIR 5.8 HEMI ENGINE. 12/16/2020 I PAID $3791.07 TO REPLACE A BAD CAMSHAFT AND LIFTERS ON A VEHICLE WITH ONLY 72,768 MILES. AFTER RESEARCHING THIS PROBLEM, I FIND HUNDREDS OF OTHERS HAVING THE SAME ISSUES! IN CONTACTING CHRYSLER, THEY OF COURSE, REFUSE TO ACCEPT ANY RESPONSIBILITY FOR THIS DESIGN FLAW. ALTHOUGH THIS IS NOT A SAFETY ISSUE, IT IS A MAJOR ENGINE DEFECT WHICH NEEDS TO BE ADDRESSED. I WOULD BE INTERESTED IF ANYONE ELSE HAS EXPRESSED THEIR CONCERNS ABOUT THIS PROBLEM AND CHRYSLER'S COMPLETE DISREGARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288841December 13, 2019
POWER TRAIN
I HAD TROUBLE WITH A HUMMING NOISE AND POPPING UNDER MY VEHICLE FOR A FEW MONTHS. THE HUMMING GOT SO LOUD THAT WE COULD NOT HEAR EACH OTHER TALK TO ONE ANOTHER AT ALL. IT POPPED PULLING OUT, GOING AROUND A CURVE, GOING BACKWARDS, OR SLOWING DOWN. THE HUMMING STOPPED ALL OF A SUDDEN AFTER IT GOT VERY LOUD. MY ASPEN THEN FELL TOWARD THE RIGHT SIDE AND SMOKE STARTED SHOOTING OUT FROM THE PASSENGER BACK TIRE WHEN DRIVING IT. I THEN TOOK IT TO THE MECHANIC. HE SAID IT WAS VERY BAD. THE REAR AXLE AND REAR AXLE BEARING ARE DESTROYED AND IT WILL NEED A NEW REAR END. THIS VEHICLE HAD NO8 REAR PINION NUT RECALL COMPLETED ON 1/13/2014. IF THE RECALL REALLY SOLVES THE 2009 ASPEN PROBLEM OF THE REAR END AXLE AND AXLE BEARINGS FROM BEING DESTROYED THEN WHY AM I NOW HAVING TO GET A NEW REAR END IN DECEMBER OF 2019. I SEE COMPLAINTS ALL OVER THE INTERNET ABOUT THIS PROBLEM WITH THE VEHICLE AFTER THE RECALL WAS COMPLETED SO NOW PEOPLE ARE PAYING FOR REPAIRS OUT OF POCKET. A $2500+ REPAIR FOR A VEHICLE IS AN AWFUL PRODUCT FLAW THAT CHRYSLER IS NOT BEING RESPONSIBLE FOR. I HAVE HAD CARS FOR 20 YEARS THAT I NEVER HAD TO POCKET MONEY LIKE THAT FOR ALL THEIR REPAIRS TOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189703March 18, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 CHRYSLER ASPEN. AFTER REFUELING THE VEHICLE, THE CONTACT BEGAN TO DRIVE AND ALMOST IMMEDIATELY THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT, WHO WAS A CERTIFIED MECHANIC, DIAGNOSED THE VEHICLE. THE CONTACT ALSO CONFIRMED WITH OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE (LOCATED AT 2406 CRAIN HWY, BOWIE, MD 20716, (855) 822-3228) THAT THE CHECK VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS MORE PROMINENT AFTER THE VEHICLE WAS FILLED WITH FUEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162849December 20, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
FUEL PUMP SHORT CIRCUIT. AFTER PUMPING GAS THE TRUCK WILL NOT TURN ON. SHORT CIRCUIT FROM THE PUMP TO THE STARTER. AFTER TURNING THE KEY TO POWER ON THE TRUCK ALL THE GAS SPILLED FROM UNDERNEATH. I DROVE TO MY KIDS SCHOOL AT 230PM , AFTER LEAVING POWERED ON THE TRUCK TO ROLL THE WINDOW DOWN AND THATS WHEN ALL THE GAS SPILLED FROM UNDERNEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131727September 26, 2018
SERVICE BRAKES
WHEN TRAVELING AT DIFFERENT CITY OR HWY SPEEDS ALL OF A SUDDEN THE BRAKE LIGHT WILL TURN ON. DOESN'T SEEM TO AFFECT THE SPEED OR BRAKING OF THE CAR BUT IF I APPLY THE BRAKE PEDAL WHILE THE LIGHT IS ON SOMETIMES THE CAR WILL PULL TO THE LEFT OR RIGHT BUT WHEN THE LIGHT IS OFF AND I APPLY THE BRAKE PEDAL THE CAR DOESN'T PULL LEFT OR RIGHT. ONCE THE LIGHT IS ON IT STAYS ON AND SETS A CODE AND LIGHT STAYS ON ON UNTIL I STOP THE CAR AND TURN OFF THE IGN SWITCH. I HAVE HAD THE CAR INTO THE DEALER MANY TIMES AND THEY HAVE VERIFIED THE CODE.THEY HAVE TRIED DIFFERENT THINGS BUT I STILL HAVE THE PROBLEM. THIS HAS HAPPENED MANY TIMES OVER THE LAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122234August 24, 2018
ELECTRICAL SYSTEM
PERSISTENT DEAD 12V BATTERY. EVEN AFTER REPLACING THE BATTERY, TRUCK WILL BE DEAD WITHIN 24 HOURS OF NOT BEING DRIVEN. ALL LIGHTS ARE OFF AND KEYS REMOVED. BATTERY WILL BE DEAD IN A LESS THAN A DAY AFTER RUNNING JUST FINE REQUIRES A 2 SECOND JUMP FROM ANOTHER VEHICLE TO START. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119892August 14, 2018
FUEL/PROPULSION SYSTEM
SUV STALLS AFTER FILLING FUEL TANK. OFTEN IT WILL REQUIRE MULTIPLE CYCLES OF STARTING AND STALLING BEFORE IT WILL CONTINUE TO RUN. PROBLEM APPEARS TO BE MORE SEVERE IN COLD WEATHER. THE SUV HAS STALLED IN TRAFFIC ON MULTIPLE OCCASIONS. ADDITIONALLY GAS WILL SPLASH OUT DURING FUELING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052025December 2, 2017
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
FOR NO KNOWN REASON MY 2009 CHRYSLER ASPEN 4X4 WILL ENGAGE ON ITS OWN, I HAVE REPEATEDLY TAKEN IT IN TO THE DEALERSHIP (WHICH BY THE WAY IS HORRIBLE) THEY CAN NOT FIGURE OUT WHAT THE PROBLEM IS . HOWEVER SINCE I HAVE A LIFETIME WARRANTY THEY HAVE CLAIMED I NEED EVERY SINGLE PART COVERED UNDER THE WARRANTY WITH NOT RESULTS. THE FIRST TIME I CALLED THE DEALERSHIP REGARDING THIS I WAS TOLD TO BRING THE TRUCK IN IMMEDIATELY AS THIS IS AN EXTREMELY DANGEROUS PROBLEM DUE TO THE FACT WHEN IT IS ENGAGED THE TRUCK WILL LOOSE POWER. IT ENGAGED WHILE I WAS ON THE FREEWAY DOING 70 MPH AND DROPPED INSTANTLY TO 20 MPH AND WOULD NOT GO OVER 35MPH. MY OVERHEAD CONSOLE, DASH AND RADIO AT RANDOM GO OUT. ACCORDING TO THE DEALERSHIP I NEEDED A NEW RADIO 3 TIMES EACH TIME THE RADIO WOULD START WORKING AGAIN FOR THE SAME REASON IT STOPPED, UNKNOWN. I TURN ON THE TURN SIGNAL THEY FLASH BETWEEN LEFT, RIGHT AND HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995664June 17, 2017
ELECTRICAL SYSTEM
THE OVERHEAD CONTROL MODULE HAS FAILED 3 TIMES IN THE LAST 2 YEARS. WE ARE BEING ASKED TO COVER IT OUR OF POCKET AGAIN EVEN THOUGH THE PART SHOULD BE UNDER THE 12 MONTH WARRANTY. CHRYSLER CUSTOMER SERVICE TELLS ME THAT SINCE IT WAS REPLACE UNDER WARRANTY THE LAST TIME (12 MONTHS AGO) OUR CONSUMER WARRANTY GOES BACK TO THE ONE WE PURCHASED THE FIRST TIME IT FAILED AND WON'T COVER IT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991043May 22, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
2009 CHRYSLER ASPEN HYBRID HAS 3 RECALLS. THE FIRST RECALL UPDATE WASN'T SUCCESSFULLY DONE AND SUBSEQUENTLY I CANT GET THE OTHER 2, S43 AND S92 RECALLS ADDRESSED. FOR SEVERAL YEARS PRIOR TO P48 RECALL, MY TRUCK WOULD DROP DEAD WHILE DRIVING AND THE DEALERSHIP COULD NEVER DIAGNOSE WHY THE TRUCK WAS DOING SO. THERE IS AN EXTENSIVE HISTORY. THE TRUCK DROPPED DEAD 11/24/2014, DEALERSHIP UPLOADED A SOFTWARE A DAY LATER IN AN ATTEMPT TO FIX DROP DEAD ISSUE. IT WORKED ONLY 2 MONTHS AFTER THE UPDATE. IT DROPPED DEAD AND WAS TOWED BACK TO THE DEALERSHIP AND IT SAT UNFIXED FOR 10 MONTHS. THEY THEN SAID THE SOFTWARE UPDATE COULDN'T FIX THE PROBLEM AND I REPLIED THEN THE SOFTWARE UP DATE WAS THE FINAL CAUSE FOR THE DEATH OF THE VEHICLE. WHY DID YOU UPLOAD IF IT WASN'T GOING TO FIX. THEY REFUSED TO LOOK FURTHER BECAUSE THE AREA SERVICE MANAGER IN A MEETING WITH MR. LOPERNA STATED THE TRUCK HAD 148,000 MILES ON IT AND THEY REFUSE TO FIX FURTHER DUE TO MILEAGE THEN WENT ON TO SAY IT WAS OUT OF WARRANTY IGNORING THE FACT THE TRUCK HAD BEEN DROPPING DEAD FOR YEARS WITHOUT THEM BEING ABLE TO DIAGNOSE. I WAS IN MOTION EVERY TIME THE TRUCK FELL DEAD AND THE DROP DEAD ISSUE STARTED A FEW MONTHS AFTER PURCHASE. THE DEALERSHIP HAS NOTED EVERY TIME THE TRUCK DROPPED DEAD AND WAS TOWED IN FOR SERVICE AND THEY DIDN'T KNOW WHAT WAS WRONG. I AM CURIOUS TO KNOW HOW MANY HYBRID TRUCKS HAVE BEEN FIXED? I AM ALSO CURIOUS TO KNOW HOW CAN SOMEONE REFUSE TO FIX A RECALL DUE TO MILEAGE. I HAVE NOT SPOKEN TO ANYONE IN LEADERSHIP AT CHRYSLER ALTHOUGH I HAVE WRITTEN 25 LETTERS AND ADDRESSED TO EACH INDIVIDUAL. I AM NOT ABLE TO GET PAST THE CALL CENTER FOR HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972334April 13, 2017
AIR BAGS, SEAT BELTS, TIRES
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN 4X4. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V947000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE MANUFACTURER FAILED TO SUPPLY THE REMEDY PARTS TO THE DEALER TO RECEIVE THE REPAIR IN A REASONABLE TIME FRAME. WHILE DRIVING DOWNHILL ON AN S CURVE AT AN UNKNOWN SPEED, THE VEHICLE WENT OVER AN ICE PATCH. THE FRONT PASSENGER SIDE TIRE FRACTURED, CAUSING THE VEHICLE TO BE UNSTABLE AND CRASH. NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELT FAILED TO RESTRAIN THE DRIVER, WHICH CAUSED BRUISING FROM HITTING THE STEERING WHEEL. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE PERFORMED AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE A SOLUTION TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 06/08/17 *BF (RECALL RELATED INCIDENT) TS *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10956104February 21, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948654January 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000(AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946341January 19, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 16V947000 (AIR BAGS). THE PARTS NEEDED WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/07/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939221January 3, 2017
AIR BAGS
TAKATA RECALL IT IS UNACCEPTABLE THAT, IN ALMOST A YEAR, NO REPLACEMENT PART HAS BEEN DESIGNED TO REMEDY THIS POTENTIALLY DEADLY ISSUE! CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR REPAIR OR REPLACEMENT WITHIN A REASONABLE TIME FRAME, WHICH I FEEL HAS LAPSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934074December 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 CHRYSLER ASPEN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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