Chevrolet Traverse Complaints (2024)

132 consumer complaints on file.

#11722233March 5, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
Approximately four weeks ago on 02/03/2026, during rainy conditions, the brakes on the vehicle did not function properly, creating a serious safety concern. At the same time, a hose connected broke and there was a strong burning smell coming from the vehicle. I also noticed fluid leaking from the vehicle. I immediately took the vehicle to the dealership for repair, and the vehicle remained there for approximately five days for inspection, parts, and repair. Additionally, this is now my third time bringing the vehicle in for service. During previous visits, I asked the service department about the condition of my brakes because they were making a squeaking noise and I was concerned about their performance. I was told by the service department that the brakes were fine, that I still had plenty of brake life remaining, and that the squeaking noise was normal. However, as of March 4, 2026, my vehicle displayed a new warning message stating “Service Brake Pad Monitor – Front Brakes.” This is concerning because the vehicle currently has approximately 25,490 miles. Given the previous brake concerns I reported and the dealership’s response that the brakes were normal, the new warning message raises additional concerns about the safety and reliability of the braking system. Because this defect involves the braking system and creates a safety concern, I am requesting that General Motors review my case under the applicable Lemon Law and advise me on the next steps toward either a vehicle replacement or buyback if the issue cannot be fully resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721396March 2, 2026
ENGINE
Vehicle overheated while driving on interstate in 32F weather. No warnings lights warning of low coolant - only noticed climbing temperature gauge and cooling fans running at full speed. Pulled over and drove slowly to nearest exit with service station. Found coolant reservoir completely empty but with no obvious leaks. Chevrolet dealer diagnosed leaking radiator hose - typical with numerous social media report of similar issue with the 2024 model year Chev Traverse Generation 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11721216February 28, 2026
SERVICE BRAKES
What component or system failed or malfunctioned, and is it available for inspection upon request? The front and rear brake system is malfunctioning. Both front and rear rotors have developed significant premature heat “hot spots,” causing loud, persistent squealing and excessive heat from the front wheels. It began with the front brakesm July 2025 and as of October 2025 the rear brakes had the same issues. This vehicle is available for inspection upon request. ----- How was your safety or the safety of others put at risk? This issue involves the primary braking system. The front and rear brakes become excessively hot and produce loud, constant squealing. I am concerned about potential brake drag, caliper malfunction, or premature rotor damage, which could reduce braking efficiency or lead to brake failure. Because this affects stopping performance, it presents a potential safety risk to myself, passengers, and others on the road. ---- Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Chevrolet dealership confirmed that both front and rear rotors have heat hot spots and advised replacement of the rotors and brake pads. Although I replaced the front break parts as suggested this did not repairthe issues. The vehicle is currently under review by a GM technician, but they have delayed a response sense January 14, 2026. ----- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle was inspected by a Chevrolet dealership and reviewed by a GM technician. It has not been inspected by police or insurance representatives. --- There were no dashboard warning lights. The primary symptom was loud, persistent squealing from the front and rear brakes and noticeable premature heat spots on all the roters. The noise developed within approximately one year of ownership and at relatively low mileage for a new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719820February 23, 2026
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
This was one of about ten times this has randomly happened when using Super Cruise. We were heading south on I-41 and super cruise is active and set around 80 mph, I entered an area where Super Cruise became unavailable or the system indicates that road information is not available, the vehicle immediately began to rapidly decelerate to under 60 mph within 5 seconds of the vehicle notifying me with red bar on steering wheel and one buzz of my seat. Causing serious concern for safety of my family in the vehicle. During this deceleration, I am unable to override or stop it — pressing the brake pedal does not cancel the slowdown, applying the accelerator has no effect, and no control buttons will disengage Super Cruise. All pedals are dead. All buttons to cancel do not disengage what the CAR is doing. The vehicle continues to slow down on its own, which poses a significant safety risk on highways and interstates.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717578February 12, 2026
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving out of the dealer's parking lot at 4-5 MPH and depressing the accelerator pedal, the messages "Service ESC System" and "Brake System Failure - Press Hard to Brake - Do Not Drive" were displayed, and the check engine warning light illuminated. The contact stated that the vehicle failed to respond while depressing the brake pedal, and the vehicle rolled to a stop. The vehicle was taken back to the dealer, where the failure was associated with the braking system. The dealer disconnected and reconnected the battery, and the dealer cleared the codes. The dealer informed the contact that the vehicle was repaired and returned the vehicle to the contact; however, the contact stated that the dealer had failed to determine the cause of the failure and to perform an adequate repair of the vehicle. Additionally, the contact stated that the brakes had been making an abnormal squeaking sound while the brake pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed; however, the contact had not yet been contacted. The failure mileage was 16,876.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716124February 6, 2026
SERVICE BRAKES, HYDRAULIC, PARKING BRAKE
The contact's wife owns a 2024 Chevrolet Traverse. The contact stated that while his wife was driving 60 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle failed to respond. The driver engaged the parking brake; however, the vehicle failed to respond. The driver swerved to avoid the vehicle in front, drove over an incline, jerked the steering wheel, and the vehicle eventually stopped. The message "Braking Module System Failure" was displayed. The contact stated that the incident was frightening for his wife and his two children, who were also inside the vehicle. The vehicle was towed to the dealer, where it was acknowledged that the braking system module and the parking brake had failed; however, no official diagnostic information was provided. The vehicle was repaired under warranty, and the contact was advised that the vehicle was drivable; however, the contact advised the dealer that there were safety concerns because the cause of the failure was not yet determined, and there was no guarantee that the failure would not recur. The vehicle was driven back to the residence, although the contact remained concerned. The manufacturer was notified of the failure, and a case was filed, but no further assistance was provided. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715349February 3, 2026
ELECTRICAL SYSTEM
The contact owns a 2024 Chevrolet Traverse. The contact stated that after arriving at the intended destination and turning off the vehicle, the vehicle failed to restart. There was no warning light illuminated; however, the OnStar App notified the contact that the battery voltage was low. The vehicle was towed to the dealer, but the cause of the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715306February 3, 2026
ENGINE
The car has a check engine light. Code reads P3075. The app shows an Engine Cooling System error. Please schedule service now. The dealer diagnosed the issue: the coolant pipe to the radiator has failed and needs to be replaced. The part is on backorder, and there is no ETA for the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713492January 26, 2026
SERVICE BRAKES, POWER TRAIN
I experienced complete brake failure while coming up to an intersection during rush hour. To avoid crashing into the vehicles in front of me I went off the road onto the shoulder and coasted until I stopped. During this “brake failure” popped up on my dash. (I have a picture) I ended up turning the car off and then starting it back up. Everything appeared to be fine, however I was not fine. I called the dealership right away and brought in. They diagnosed it as needing brake master cylinder and it took about 30 days for the vehicle to get fixed. Now I’m experiencing transmission fluid leaking. The vehicle shudders when accelerating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712857January 23, 2026
TIRES
My vehicle began to really wobble and shake so I brought the vehicle to the closest tire shop. They told me right away that the belt broke on one of my tires, the tire was bulging, and the tire was beginning to split apart. Then he showed me how the other front tire was beginning to do the same. He said had I not taken it there, it would have soon blown out. This is a serious safety concern. My vehicle is less than 2 years old and has 28,000 miles on it. Bridgestone tires should last at least between 50-60,000 miles. Tire: 255/65R18 111T M&S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711670January 17, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
This has happened two times. Driving down the road between 35-55mph. "Speed limited drive with care" no CEL. Took to dealer, advised with a CEL or no codes nothing they could do for it. Multiple nights I get home and the fan stays running after engine shutdown. Engine overheat within 10 min of drive time. OIL SMELLS LIKE FUEL. This time engine throttles back and nearly caused accident with not being able to merge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711265January 15, 2026
ENGINE, ELECTRICAL SYSTEM
I am filing this complaint regarding a persistent and unresolved defect with my 2024 Chevrolet Traverse, VIN: [XXX] . The first occurrence of this issue was in June 2025. Since then, the vehicle has repeatedly experienced a “Check Engine” warning, engine misfires (cylinder misfire), loss of power while driving, and severe engine shaking. These symptoms make the vehicle unsafe to operate. The vehicle has been taken to an authorized Chevrolet dealership approximately 20 times for the same ongoing issue. Despite multiple repair attempts, the problem has never been permanently resolved. In total, the vehicle has spent about three months out of service at the dealership. As of January 14, 2026, after the vehicle has been at the dealership for over two weeks, I was informed that the dealer is unable to repair the vehicle. They have escalated the case to the manufacturer, General Motors, because they cannot identify a permanent solution. The current mileage of the vehicle is approximately 41,700 miles. This ongoing defect makes the vehicle unreliable and unsafe for normal use. The repeated failures to repair suggest a potential manufacturing or design defect rather than an isolated incident. I respectfully request that the National Highway Traffic Safety Administration review this matter and determine whether an investigation or further action is warranted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707596December 29, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
I got my 2024 traverse little over a year ago. So far I had bring it in 3 times now first I got oil change and they told me something leaking from back so I went chevy and the transmission was leaken bolts wasn't put in all the way. Also my breaks said they was due I bring back to them they said its a sensor probelm they just turned it off. Now im back again horse is Crack and they said I could come get the car and drive it that it would be fine just to keep checking collent.i got 38,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707510December 29, 2025
ELECTRICAL SYSTEM, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
I am experiencing a recurring battery/charging system detection warning with my vehicle that has not been resolved despite multiple service visits. The warning continues to reappear after the vehicle is returned to me, indicating the issue has not been properly diagnosed or repaired. My vehicle has been in the shop approximately 5 times for this same issue. Each time, I am told the problem is resolved or that they cannot replicate the issue, yet the warning returns shortly afterward. To date, no permanent fix has been provided, and the underlying problem has not been remedied. I have made repeated attempts to work with GM and the dealership, but meaningful assistance or escalation has not occurred. This ongoing electrical issue raises concerns about the reliability and safety of the vehicle, as well as GM’s failure to correct a known, documented problem. I am requesting appropriate escalation and resolution, including further diagnostic intervention by a regional service manager or field engineer, or consideration of alternative remedies if the issue cannot be permanently repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707049December 25, 2025
SERVICE BRAKES, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Recurring failures related to brake system. When reversing, the rear brake assist system slams on the brakes for no reason even though no obstacles are present. This startles everyone in the vehicle and nearby traffic. On other occasions, the vehicle shows an error on the instrument cluster stating "Rear Brake Assist Unavailable". More recently, a persistent error began appearing on the instrument cluster stating "Service Brake Monitor", indicating a failure of the brake pad sensor. On top of all of this, the brakes are noisy and squeaky to the point where it wakes up my neighbors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706685December 23, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle experienced uncommanded automatic emergency braking with no warnings or obstacles present. Sudden hard braking caused fear of collision. Children were in vehicle as well as two adults. Vehicle has prior collision repairs. Owner fears highway driving due to risk of recurrence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705402December 16, 2025
ENGINE
My car is leaking coolant. There is no warning light or anything. Had to be towed to the dealership. Dealership confirms the truck is not driveable and needs an upper radiator hose which is on backorder until January. There aren't any loaner vehicles according to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705209December 15, 2025
SERVICE BRAKES
Purchased my vehicle brand new in October 2024 and around 3000 miles give or take the front brakes started to squeal. I reported the issue to the dealership on several occasions and was told this is normal due to dust, etc. I have owned 3 brand new vehicles in my lifetime and I have never had this issue with a brand new vehicle with 3000 miles or less on a vehicle; especially a vehicle purchased for almost $60,000. My vehicle currently has 17,000 miles and the squealing continues just as it was at 3,000 miles. My front brakes currently show 18% brake life left on the dash in the vehicle status. This is unheard of for a brand new vehicle to be needing brakes this soon. Which would explain the squealing brakes, they have placed cheap brakes, rotors, etc on this new model. If it weren't for this vehicle status feature showing the life remaining for each component, I could possibly unknowingly experience brake failure and would not have been aware that the brakes were at the end of life so soon; almost less than a year from purchase. This issue needs to be addressed with the manufacturer and looked into before someone driving a brand new vehicle, thinking they still have good brake life ends up killing themselves or someone else due to brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705151December 15, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ENGINE
To date, I have brought the vehicle to the service department four times, primarily due to the check engine light and other critical malfunctions. Below is a summary of the incidents: First Visit (approx July 2024): The vehicle suddenly lost acceleration while I was in traffic, leaving me stranded in the roadway. This posed a serious safety risk. The vehicle remained in the shop for 28 days. Second Visit (September 29, 2024): Multiple warning lights illuminated, and several diagnostic codes were detected. Third visit (do not recall the issue): Will find work orders if needed Most Recent Visit (December 3, 2025): A coolant leak caused the temperature gauge to spike, resulting in the air conditioning shutting off due to overheating. The next day the check engine light came on. I had no warning prior to the guage spiking. In addition to these major issues, the following concerns remain unresolved: Brakes continue to squeal. The dealership advised this is normal and that front brakes wear faster. Reverse sensor activates randomly, causing the brakes to engage abruptly. Also the front crash sensor triggers without any obstruction ahead. The dealership recommended disabling this safety feature. These recurring problems raise serious safety concerns and significantly impact the reliability of the vehicle. The advice to disable safety features is unacceptable and does not address the underlying issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704040December 9, 2025
ENGINE
Coolant radiator failure at 15,000 miles no available fix from Chevrolet
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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