Chevrolet Suburban Complaints (2004)

406 consumer complaints on file.

#11728354March 31, 2026
AIR BAGS
Front passenger dash airbag spontaneously deployed without any inciting event. The vehicle is at the Team Chevrolet Goldsboro dealership. A case has been opened with General Motors Case Number XXX. No prior warning - it smoked for a few seconds then deployed. No prior warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584565April 22, 2024
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499926January 3, 2023
AIR BAGS, ENGINE AND ENGINE COOLING
The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was detected. The air bag warning light illuminated and the driver's side air bag deployed without impact or crash and struck the driver in the face, chest, and right hand. There was no medical attention provided, or a fire or police report filed. The vehicle was left on the side of the road. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11471888June 30, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
Brake/abs light on and ecbm for abs not working no anti lock brake system and for the electrical vehicle has all kinds of electrical issues had to remove fuse to radio because of it going bonkers and it wouldn't turn off or down sounds like a fax machine or old school dial up internet sounds all the time and siren sounds were coming from radio and speakers only way to make it stop was to pull the fuse and have had to get multiple four wheel alignments because of steering and steering has to much play in it before suburban turns
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413497April 23, 2021
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE SHIFTING GEARS, THERE WAS AN ABNORMAL CLUNKING SOUND COMING FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THERE WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 238,239.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352858September 2, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE HYDRO BOOSTER IS DEFECTIVE. THE CAR TRIGGERS MY BREAKS AND MAKES NOISES MAKE STEERING BRAKING DIFFICULT. IT HAPPENS EVERYFAY THROUGHT THE DAY WHILE IM DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209447May 23, 2019
SERVICE BRAKES
ABS BREAKS KICKING IN AT LOW SPEED AND NOT STOPPING ALMOST WRECKED SEVERAL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209173May 22, 2019
VISIBILITY/WIPER
REAR TAILGATE GLASS HAS SEPARATED FROM THE GLUED ON HINGES AND DROPPED DOWN ON THE DRIVERS SIDE. THIS APPEARS TO BE AN ONGOING DESIGN, QUALITY ISSUE AND HAS HAPPENED ON A LARGE NUMBER OF SUV STYLE CHEVROLET VEHICLES AS CAN BE SEEN USING A SIMPLE INTERNET SEARCH CONCERNING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191828March 27, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S SIDE AIR BAG DEPLOYED WITH FORCE. A YELLOW SUBSTANCE EMITTED INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEPLOYMENT OCCURRED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183550March 1, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V045000 (SERVICE BRAKES, HYDRAULIC). THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 192,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160856December 11, 2018
ELECTRICAL SYSTEM
THE TRUCK FAILS TO RESTART AFTER DRIVING IT AN AT FIRST IT WOULD RESTART AFTER 15 - 20 MINUTES AFTER IT SITS AN NOW IT DOES NOT START AT ALL SO FAR I KNOW IT IS HAPPENING TO MORE THAN 20 VEHICLES INCLUDING THE STATE PATROL 2016 SUBURBANS AND SEVERAL OF THE PICKUPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155129November 30, 2018
ELECTRICAL SYSTEM
TAKATA RECALL. THE GAUGE CLUSTER STOPPED WORKING. NOW THE IGNITION AND AC WILL NOT WORK. OIL PRESSURE SENSOR READING WRONG. TOOK IT TO GET CODE READ AND 35 CODES CAME UP. HAD TO PUT ON A TOGGLE SWITCH JUST TO START IT. CANT SEE SPEED AND THAT MAKES IT VERY DANGEROUS TO DRIVE AT THIS POINT. THINK ALL OF THIS IS DUE TO WATER LEAK ON DRIVERS SIDE. STEERING CONTROLS STOPPED WORKING TODAY. THIS REALLY NEED TO BE A SAFETY CONCERN TO THE MANUFACTURER AS IT COULD REALLY GET SOMEONE HURT OR KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115028July 31, 2018
SERVICE BRAKES
RUSTED BREAKE LINES, PARKED IN DRIVEWAY COULD NOT USE BRAKES AFTER STARTING THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062873January 15, 2018
UNKNOWN OR OTHER
CRACKED DASH, NEVER REMOVED, GARAGE KEPT. CRACKED RUNS THROUGH DASH FROM FRONT WINDOW TOWARDS RADIO CLUSTER. DASH HAS SHARP PIECES THAT IN ACCIDENT CAN EASILY BE BROKEN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048367November 25, 2017
SEATS
THIS PROBLEM CONCERNS A 2004 CHEVROLET SUBURBAN. THE SEAT HEATER SWITCH, LOCATED ABOVE THE DRIVER'S DOOR ARMREST, TURNS ITSELF ON WHEN THE CAR IS OPERATING. THE HEATED SEAT BECOMES EXTRAORDINARILY HOT RAPIDLY AND IT IS DIFFICULT TO TURN OFF - EVERY BUMP AND JAR IN THE ROAD TURNS THE LIGHT AND THE SEAT BACK ON. THE LIGHT'S LOCATION WHICH INDICATES THE OPERATION OF THE HEATED SEATS IS DIFFICULT TO SEE AS WELL - ESPECIALLY WHEN THE SUN IS STRONG & I'M WEARING SUNGLASSES. LOOKING DOWN AND AWAY FROM THE ROAD AND TRAFFIC IS FAIRLY DANGEROUS. THIS DISTRACTION COULD EASILY EVOLVE INTO AN ACCIDENT AS THE DRIVER IS CONSTANTLY TRYING TO TURN THE HEATED SEAT OFF. I HAVE HAD THIS ITEM "REPAIRED" ONCE, YET THE PROBLEM CONTINUES. THE MOST MEMORABLE MOMENT WAS TRYING TO DRIVE IN A TORRENTIAL RAINSTORM ON THE INTERSTATE. I PULLED OVER FOR SAFETY BEFORE I TRIED TO TURN OFF THE LIGHT. THE MINUTE I PULLED BACK ONTO THE INTERSTATE, THE HEATED SEAT TURNED ITSELF BACK ON AND STAYED ON FOR THE NEXT 250 MILES. I KNOW I AM NOT THE ONLY PERSON WITH A 2004 SUBURBAN THAT SUFFERS FROM THIS PROBLEM. WE HAVE TAKEN THE FUSE OUT OF THE CAR THAT CONTROLS THE HEATED SEATS, BUT THAT ALSO AFFECTS THE ABILITY TO READJUST THE SEAT POSITION FOR THE INDIVIDUAL DRIVERS. THE HEATED SEAT DISTRACTION COMBINED WITH THE LOCATION OF THE SWITCH ARE DEFINITELY A SAFETY ISSUE AND SHOULD BE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040025October 26, 2017
SERVICE BRAKES
THE BRAKE FLUID LINES RUSTED AT THE AREA UNDER THE DRIVER SIDE WHEEL, CAUSING THE FLUID TO LEAK UNEXPECTEDLY, THUS RENDERING NO BRAKES. THE LEAK HAPPENED ON MY VEHICLE AND ANOTHER IN THIS SAME AREA. THE MECHANIC SAID THERE COULD BE IS A PROBLEM IN THE MANUFACTURING OF THE LINES DUE TO THE CONSTRUCTION AND BECAUSE ITS TOO CLOSE TO THE WHEEL SALT AND ROAD CONDITIONS CAUSES THIS AREA TO RUST MORE EASILY. HE'S HAD A NUMBER OF CHEVY SUB. WITH THIS SAME PROBLEM IN FOR REPAIR/REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993648June 6, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
VEHICLE GAS GAUGE AND ODOMETER GAUGES CLUSTERS ARE NOT WORKING THIS PUTS US IN DANGER I DID NOT KNOW HOW MUCH GAS I NEED AND HOW FAST I WAS GOING THIS SHOULD BE FIXED BY THE MANUFACTURER BECAUSE IT WAS A CLUSTER DEFECT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10980422April 25, 2017
SERVICE BRAKES, UNKNOWN OR OTHER
BRAKE MODULATING SYSTEM SPONTANEOUSLY CAUGHT ON FIRE WHILE PARKED IN MY DRIVEWAY. ONCE THE FIRE WAS PUT OUT, THE CAR WOULD NO LONGER START.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10966725March 18, 2017
FUEL/PROPULSION SYSTEM
THE EXHAUST MANIFOLD BOLTS HAVE SNAPPED OFF, 4 OF THEM TO BE EXACT. EXHAUST FUMES CAN NOW LEAK INTO TO THE CAB AND POISON OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945428January 15, 2017
ELECTRICAL SYSTEM, POWER TRAIN
INSTRUMENT CLUSTER SHORTS OUT AND GEAR INDICATOR GOES BLANK. NO MESSAGE CENTER INFORMATION WARNINGS ARE DISPLAYED. PART IS DEFECTIVE AND CAR MAKERS SHOULD REPLACE IT. NOT KNOWING WHAT GEAR VEHICLE IS IN CAN LEAD TO DEATH IF VEHICLE LEFT IN NEUTRAL AND ROLLS AWAY. GM NEEDS TO FIX THIS EXPENSIVE PROBLEM. ALSO 4L60E TRANSMISSION ON THESE VEHICLES FAILS AND STARTS SLIPPING BECAUSE OF DEFECTIVE SUN SHELL AND REAL PISTON SEAL. GM SHOULD RECALL ALL THESE BAD TRANSMISSIONS. WARRANTY SHOULD HAVE BEEN FOR LIFE. WHY SHOULD SUCH AN EXPENSIVE PART TO REPAIR FAIL UNDER NORMAL USE? RECALL ! BOTH THESE PARTS FAIL WHEN DRIVING. ALL WARNING OF VEHICLE CONDITIONS ARE SENT TO FAILED CLUSTER. VEHICLE WAS MADE IN MEXICO FOR RE-IMPORTATION AND SALE IN USA AND MAYBE PARTS SUPPLIERS IN MEXICO PROVIDED DEFECTIVE PARTS. MANY PEOPLE HAVE SUFFERED FINANCIAL LOSS TRYING TO FIX THESE PROBLEMS, LASTLY, THE EMISSION SOLENOID NEAR THE TANK ALSO FAILS. VEHICLE MAY NOT PASS EMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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