Chevrolet Suburban Complaints (2022)

111 consumer complaints on file.

#11662246May 21, 2025
SEAT BELTS
The rear seatbelt in my 2022 Chevrolet Suburban RST became dangerously tight around my daughter's waist while she was lying down in the seat. The belt would not release despite multiple attempts. She was hanging off the seat and in distress, and I was forced to cut the belt to prevent injury. This raises serious concerns about the seatbelt retraction mechanism. I request a formal investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661502May 16, 2025
ELECTRICAL SYSTEM, ENGINE
While driving on the highway at 55 mph during a long-distance trip, the engine of my 2022 Chevrolet Suburban (6.2L V8) failed suddenly without any warning lights, messages, or prior symptoms. The vehicle lost power unexpectedly, creating an extremely dangerous situation. I was traveling to a national wheelchair basketball tournament and had a passenger in the vehicle at the time. Our safety was immediately at risk due to the abrupt loss of power in a high-speed traffic environment. The vehicle was towed to the dealership, where the issue was confirmed as a complete engine failure. The dealership later replaced the engine under warranty. I was informed that the engine installed was the same model currently under active recall (N252494001), which affects the 6.2L V8 engine in this vehicle type due to defective crankshaft or connecting rod components. The failed engine is no longer available for inspection, but the dealership should have records of the inspection and replacement. There were no warning lamps, error codes, or drivability issues prior to the failure. The malfunction was immediate and severe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661393May 16, 2025
SEATS
3rd row seat headrest will not stay up. This is a problem with 2021 and some 2022 suburbans Dealer is charging me to replace it. This is a safety issue that should be apart of the original recall # N2022316750
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659576May 7, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a knocking sound coming from the engine while remotely starting the vehicle. The dealer was contacted and confirmed that there was no part for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656943April 26, 2025
POWER TRAIN
On January 29, 2025, while my wife was driving our 2022 Chevrolet Suburban with a 6.2L gas engine on a state highway, the vehicle suddenly lost acceleration and power to the wheels while accelerating to the posted 55 mph speed limit. This occurred without any prior warning, creating a highly unsafe situation in morning commute traffic. The vehicle was immediately taken to a Chevrolet dealership, where the issue was diagnosed as a failed transmission control valve. This failure, which resulted in a complete loss of power while driving at highway speeds, is a known defect affecting certain GM models. The part in question, the Transmission Control Valve, is currently in high demand and is on a national backorder due to numerous similar failures. A recall has already been issued for diesel engine models with the same problem, but no recall exists for the gasoline-powered versions like ours. Chevrolet has confirmed the diagnosis and is aware of the issue, but the replacement part is currently on a national backorder, and the repair has been delayed indefinitely. Since the incident, the vehicle has been undriveable, causing significant inconvenience, and Chevrolet has been unable to provide an estimated date for repair. The sudden loss of power created a dangerous situation on a busy highway, as there were no warning lights, messages, or symptoms prior to the failure. This is particularly concerning given that the part involved is on backorder due to the widespread nature of the issue. Chevrolet's lack of a clear repair timeline, coupled with the fact that this issue has been identified in other models, raises questions about the company's response and whether a broader recall or safety bulletin will be issued for vehicles like ours. The vehicle’s failure has not only been a major inconvenience but also a safety concern, highlighting the need for urgent attention to address this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656546April 24, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at approximately 55 MPH, the accelerator pedal was depressed and there was an abnormal banging sound coming from the rear of the vehicle and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to a dealer. The dealer determined that the engine had failed but was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure but informed the contact that the vehicle was no longer covered under warranty. The contact researched online and related the failure to NHTSA Action Number: PE25001 (Engine, Engine and Engine Cooling). The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655591April 19, 2025
ENGINE
We experienced catastrophic failure while driving the vehicle on the highway. It stopped working with no warning leaving our family stranded in the lane with heavy traffic all around us. The steering wheel would not move the car would not go in neutral and there was a burning smell coming from the hood. My kids were terrified. We had to wait for state police and a tow truck while praying that the cars behind us would stop in time. We are very lucky there was not an accident. The car is with the Chevy dealer now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654615April 14, 2025
ENGINE
53,000 miles. While on highway, engine turned off completely. Coasted off the exit ramp into a parking lot. Engine started again with no issue. 2 days later: engine started knocking very loudly. Vehicle completely died while driving on street. No start, no crank, couldn't shift to neutral. Dash would turn on, but that was it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648512March 15, 2025
ENGINE
6.2 engine with catastrophic engine failure. No warning prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646946March 7, 2025
POWER TRAIN
While driving from work to the gym (03/04/25), I was stuck in traffic due to a wreck; when traffic started moving again, I didn't. It was like it was in neutral and was just sitting there revving the engine. It finally started moving but clearly not functioning properly. A few miles later the Check Engine light came on with a "Reduced Acceleration Drive with Care" message displayed on the dash. I limped it into the parking lot and as I tried to back into a parking space the vehicle stalled and put itself in park. Finally was able to get it into a parking space to wait for a tow truck to have it towed back to the dealership. Chevy dealership has informed us that it needs a torque converter and a valve body (03/06/25) and they will create a "SPAC case" with GM as it is still under power train warranty. No eta on parts. Supposed to hear from Hertz on a rental (no more than $45 coverage a day; so likely not going to get a similar vehicle as a rental); no further news as of today 03/07/25. We bought the vehicle less than a month ago and haven't even made the first payment (other than the down payment); looks like that will occur and we won't even have a car to show for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645877March 2, 2025
FUEL/PROPULSION SYSTEM, SERVICE BRAKES
I WAS DRIVING HOME AT HIGHWAY, I HEAR NOISE SCRAPPING NOISE FROM UNEVEN PAVEMENT AND ROLL OVER SPEED BUMP AND A PIECE OF METAL LIKE U SHAPE FELT OFF. WHEN I GET HOME, INSPECTED I SAW MY VEHICLE FUEL TANK HAGGING ON ONE SIDE. FOR SAFETY TO PREVENT TANK TO FELT OFF I HAVE TO GET A STRAP TO SECURE IT THE TANK TO THE FRANME .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643781February 19, 2025
ENGINE
My two children and I were traveling to another state and had been driving about 2 hours when the engine in my 2022 Suburban suddenly quit working while I was in the middle of a highway. I had just accelerated and merged onto a multi-lane highway moving all the way to the far left lane when my engine completely went quiet and seemed to quit working. The car all of a sudden shifted into Neutral and started losing speed. I had to put my hazard lights on and cross back across the lanes to get back over to the emergency lane on the right all while losing speed. We were all pretty scared because the Suburban just seemed to quit working and wasn't responding. I'm thankful we were able to get safely to the emergency lane before the car completely stopped. Once I was in the emergency lane, I tried to see if the car would go back into Drive position but it would not. I turned the car off and waited about a minute and tried to power it back on but the only thing that worked was the electrical stuff in the car (the screen for my dashboard and car play/nav system) and the engine remained quiet. Once the tow truck arrived an hour later, the worker tried to jump the engine but it did not respond. It was obviously scary and has been a huge inconvenience but it also left us in a very unfortunate situation because we were in a different state and did not know the area or anyone nearby that could come and pick us up once the tow truck arrived. I was pretty much stranded with my 2 daughters and all of our luggage in a different state on the side of the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642627February 13, 2025
ENGINE, POWER TRAIN
The “add engine oil” light kept coming on and I initially thought it was because they forgot to reset it after my oil change because my car wasn’t reading it was due for one. I came to find out that my car is likely burning excess oil, according to the dealership, since all of the oil was gone. GM says that it’s normal to burn oil and as long as it’s up to 2 quarts between oil changes it’s fine. The dealership recommended that I get oil consumption test and sometimes it burned more oil than normal and other times it did not. We had to go every 1,000 miles which was an issue because it’s our main vehicle for family transportation and sometimes I would have to go under 1,000 miles because we needed it for a longer trip and would be over if waited until we got back. Also, my engine fan was making a very loud noise that would run for a while after my car was turned off and I was told multiple times it was fine until one time they checked it and it was indeed an engine malfunction and my engine would overheat when I went above a certain speed. The first fix wasn’t right and had to go back. I wasn’t burning enough oil to warrant GM to do anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640642February 4, 2025
ENGINE
Engine failure while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639740January 30, 2025
ENGINE
6.2 liter engine that seized without prior warning or indication. Has been blown up since 12/24/24. Vehicle is currently sitting at the Chevy dealer. Dealer has stated the engine failure was solely seized connecting rod bearings. GM has denied the claim stating the vehicles has 62,000 miles on it, putting it 2,000 miles out of warranty. Numerous calls and emails to GM directly. Dealer claims no one has reached out to them from GM since warranty declined. GM is stating the dealer hasn’t responded to them and that there isn’t anything they can do at this time. GM is also refusing to purchase the vehicle back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639574January 30, 2025
ENGINE
As I was driving, in July of 2024. I noticed that that I had a traction control system warning on my dashboard. I didn’t think of it to been serious. Then all sudden the engine kind stalled. So the car wasn’t going passed 40 miles per hour. So I managed to take it to dealership. Once there the technician mentioned to me that I wasn’t alone with this type of engine failure. He added and showed me another suburban with the issue. He said that the engine needs to be completely replaced. Because there is metal in the the oil pan. He added the cost of the repair would be $8000 to $12000. So that’s when I decided to take the car to the automation Chevy dealership. They confirmed the issue and charged me $8200 to fix it. I really expected GM to cover the cost. But I was that they would not. Upon further research I found out that that many people had the same engine issue. I am hoping that the government should take action to investigate these engines failures. I think GM failed his customers especially in the COVID era of 21 and 22. Thx
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638187January 24, 2025
ENGINE
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. I own two Chevrolet Suburbans, and since the same issue had happened before with the other one, I was more experienced this time. However, this time, there were also unusual noises coming from the vehicle. It wouldn’t accelerate, kept shaking, and multiple warning lights appeared on the dashboard, such as Engine, Traction, and ESC. The issue occurred as I tried to move forward after waiting at a red light. Since I had experienced this problem before, I immediately pulled over to a safe spot, ensuring our safety. I took the car to a different nearby mechanic. The mechanic stated that this is a common problem with these vehicles and that they encounter it quite often. I explained the previous incident I had experienced. The mechanic confirmed that the engine needed to be replaced. I purchased a new engine from Chevrolet and had it installed by the mechanic. I have already submitted a complaint to you regarding my other vehicle, which is the same model and year. I own two 2022 Suburbans, and both had their engines replaced within the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding the condition or cause of failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638186January 24, 2025
ENGINE
While driving my vehicle, it suddenly shook, a vibration started, and then the car began misfiring. It wouldn’t accelerate, kept shaking, and several warning lights appeared on the dashboard, such as Engine, Traction, and ESC. At that time, I was with my two sons, aged [XXX] and [XXX] . We were turning onto an empty and quiet street, so our safety was not at risk. However, if this had happened in heavy traffic, it could have posed a significant danger, as the vehicle’s power dropped dramatically, and it all happened very suddenly. I took the car to a mechanic. Initially, the fuel injector was replaced, but the problem persisted, and the mechanic recommended an engine replacement. After that, I went to an authorized service center, and they also recommended an engine replacement. I purchased a new engine from Chevrolet and had the mechanic install it. The mechanic told me that this is a common issue and mentioned that two other Suburban engines were replaced this year. My next complaint will also be related to my second vehicle, which is the same model Suburban, experiencing similar issues. I own two 2022 Suburbans, and both have had their engines replaced in the past two months. The removed engines were sent to Chevrolet, but I have not received any information regarding their condition or the cause of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638133January 23, 2025
FUEL/PROPULSION SYSTEM
High pressure pump failed at 73000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637985January 23, 2025
ENGINE
Engine seized while driving. Broke down in middle of the highway with children in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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