Chevrolet Suburban Complaints (2022)

111 consumer complaints on file.

#11695904October 27, 2025
POWER TRAIN, ENGINE
Hi my 2022 chevroley suburban has been sidelined for more than two months with a problem that involves my cylinder number 5 ( lifter and camshaft or crankshaft ) i believe. a well known issue with these cars. i happened just a few miles out of my warranty. when i went to chevrolet to explain to them. they didn't want to fix it. i have two young children that i take to school with this vehicle and they won't help me. this is a known issue with this model and it has been recalled many times. i'm stranded because of this car being out of an engine ... mind you the problem started well before my warranty and i was thinking that i needed some spark plugs ... by the time i realized it ... it went right over my warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690625September 30, 2025
ELECTRICAL SYSTEM, ENGINE
I own a 2022 Chevrolet suburban and bought the 72k mile extended warranty. Recently my telematics module went bad which is covered by the GMPP. I lost wifi, my clock is wrong everytime etc. However General Motors no longer makes this part anymore. Parts department utilizes a third party company called specmo for a refurbished authorized unit. However, GMPP will only cover the original msrp not the inflated price from the company specmo that GM uses for these parts. This part is 100% covered based on an msrp for a part that they no longer use and states that policy does not allow them to cover the full cost over the original msrp of the part. This is an issue that is all over the forums and internet and is ridiculous that GMPP is an extension/better than manufactures warranty yet they will not fully cover the full cost of the part that is covered. A few days later I was driving and my abs, traction control, steering, brakes, everything was flashing and not responsive or dramatically reduced like my brakes where I could not stop immediately with me and my 5 kids in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689352September 24, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Summary: Sudden loss of engine power while driving due to lifter failure. Details: While driving my 2022 Chevrolet Suburban equipped with the 5.3L V8 (RPO L84), the engine suddenly lost power without warning. The vehicle began misfiring and lost propulsion in traffic, creating a hazardous situation. I was unable to maintain normal speed and had to maneuver to safety while the truck rapidly lost power. The dealer later diagnosed the problem as a collapsed lifter/valvetrain failure — an issue that GM has already documented in service bulletins (PIP5776G, 23-NA-043) and a service update (N212353840). These bulletins show GM has long been aware of defective lifters in 5.3L engines. This is not just a drivability concern. A sudden engine failure and loss of propulsion while driving poses a clear safety risk, especially when merging, crossing intersections, or towing. I maintained the vehicle properly and have all service records. I request NHTSA investigate these widespread lifter failures in GM’s 5.3L V8 engines as a safety defect, since they can and do cause sudden loss of power in motion.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689276September 23, 2025
ENGINE
I own a 2022 Chevrolet Suburban (VIN: [XXX] ) that is included in NHTSA Recall No. 25V274 / GM Recall No. N252494000 for engine defects in the 6.2L L87 V8 engine. My vehicle was inspected at an authorized GM dealer today, on 9/23/2025 (Don K in Whitefish Montana). Instead of replacing the engine, the dealer performed the recall “remedy” of switching to higher-viscosity oil, changing the oil cap and filter, and providing an owner’s manual insert. However, the dealer service manager specifically told me that my engine will eventually fail due to the known defect and advised me not to drive the vehicle on long trips. He also told me to be careful driving if I have children, and it is only a matter of time before the engine fails, which will look like sudden shuttering, loss of acceleration and it will no longer run. He told me wait time to get a new engine after it fails is currently 8 months. This is alarming because the recall notice states that engine failure can cause sudden loss of propulsion without warning, which could be catastrophic going across multiple lanes of highway (from my home street), and entering and exiting my street via the 4 lane highway "suicide lane". I am very worried about this in the coming winter season with snow and ice. The current “oil upgrade” remedy does not resolve the underlying manufacturing defect in the connecting rod and/or crankshaft. Even after the recall service, my vehicle remains unsafe to operate, and the dealer’s own warning confirms this. I request that NHTSA review GM’s recall remedy to ensure that it adequately addresses the safety defect. A true remedy should involve replacement of the defective engine components, not just an oil change, or an immediate buy back of my automobile by the company so I can purchase another safer vehicle. My family and I do not feel safe driving this vehicle, and the manufacturer’s current approach does not eliminate the risk of catastrophic engine failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689230September 23, 2025
ELECTRICAL SYSTEM
Onstar module failed, no longer have wifi, navigation or other onstar supported features. Cannot perform system updates for vehicle due to onstar module. Cannot use app due to onstar module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11686680September 11, 2025
ENGINE
This is the second engine failure. First engine was completed being installed on 7/26/24 also reported catastrophic engine failure. Second engine was installed completion date on 4/04/25 it also had spun 2 rob bearings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685703September 8, 2025
POWER TRAIN, ENGINE
Engine Coolant Control Valve sticking and causing the fan to run continuously. (P1098). Seems to be an issue with several people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685314September 5, 2025
POWER TRAIN
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683355August 27, 2025
ENGINE
The motor on this vehicle has been on recall since April of 2025. Several phone calls and a cancelled appointment by the dealership has netted a consistent "we have no information and aren't ready to fix the vehicle." Today, I was directed to the NHTSA to self-monitor when my vehicle would be ready for repair or inspection. Meanwhile, I drive a Suburban because I have five children that I am constantly transporting to school, sports events, scouts, etc. I have grave concerns over an engine failure while I am transporting my children and the risk of an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678667August 6, 2025
ENGINE
The coolant control valve malfunctioned on this vehichle several times during the course of ownership. It causes the vehichle to run in limp mode. This part was replaced in July 2023 at ~40,000 miles as a result. The part again began to fail in june/july 2025 with a dealer visit and diagnostic in July. This causes a check engine light, reduced milage, reduced acceleration, constant fan running and fails state inspection Google searches indicate this is a very common problem, yet no recall has occured to date. The first repair was in warrantee and now the vehicle is out of warantee. If the part was not covered under the vehicle warrantee, the part and repair would have been covered by the part warantee. Becsuse of the initial powertrain warrantee repair, the part warrantee does not apply. This is clearly a defective design and part that requires recall and replacement at GM cost
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677856August 1, 2025
POWER TRAIN
Coolant control valve failed and needs replaced. Which left me and my 3 children (one being [XXX] ) stranded on the side of [XXX] for 2 hours before someone could get to us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674355July 17, 2025
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Driving down to Florida, No warning, no lights, never any issues except a belt replacement. I get oil changes, tire rotation every 3500 miles. Almost got killed doing 75 miles per hour, engine sputtered, totally shut down. Coasted onto an exit ramp thank God it was right there or we could of been killed. Tow truck towed to Davis Chevy Gainsville, they called me on Monday said good news I have a warranty bad news Total Engine Failure, will take 3-4 weeks to replace. Now I am trying to find a GM rental large enough to get me and my family back to TN since GM said they will only pay for a GM rental car. Scary, could of gotten killed. NO NOTICE FROM GM ABOUT ANY POSSIBE PROBLEMS....WE ALMOST GOT KILLED AND CRASHED along with the other drivers on the road. Thank God it was a Sunday and 6 am so not much traffic or it would of been worst.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673702July 15, 2025
POWER TRAIN
Our 2022 suburban with the diesel motor has had 3 separate incidents where by all accounts the wheels have locked up while driving. The incidents mirror what has been described in the recall N242454440. The first time the incident occurred, we were driving while towing a light load (boat ~2500 lbs) at a steady speed of 60 mph. While driving the vehicle shook violently once, and then again about 2-3 seconds later. I immediately pulled over suspecting that maybe there was an issue with our trailer. After finding nothing we drove home without incident. Shortly after this incident we had the transmission flushed for regular maintenance at about 50,000 miles. Approximately 5-6 months later the second incident occurred. While driving with no trailer, up a mountain in NC at a steady speed of 35 mph, the vehicle shook violently and then again approximately 2-3s later. Each time the vehicle shook a loud "BUMP" noise would be heard. The road was smooth and was later driven on without issue so it was not the terrain. I once again got out and inspected the vehicle and was unable to find an issue. We drove to where we were staying and immediately took the vehicle to a dealer the following day to be inspected. The dealer found no issues and we did not report any similar problems. The last incident occurred after another 8 months while towing a light utility trailer at a steady speed of 60mph. Same thing happened with a shake and loud BUMP. However this time it was not followed immediately by an other instance. Those came approximately a minute later and then again after about 10 more minutes. I cannot recreate the issue and it seems to be at complete random and is happening while driving steady rates of speed where the transmission shouldn't be trying to shift. It seems like a safety hazard that could cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673386July 14, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, TRACTION CONTROL SYSTEM
The contact owns a 2022 Chevrolet Suburban. The contact stated while driving at various speeds or while accelerating from a complete stop, the automatic emergency braking system engaged while there was no other vehicle nearby, and the vehicle skidded. The contact stated that the traction control warning light was illuminated. The contact stated that while her husband was driving at an undisclosed speed in the rain the failure reoccurred, causing the vehicle to skid. The vehicle was taken to the dealer, where it was test-driven, but the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672067July 8, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that on several occasions while checking the oil level, there was no oil on the "dip stick". The contact stated that the engine consumed 2-3 quarts of oil approximately 4,000 miles. Additionally, the contact stated that while driving on several occasions at various speeds, the low oil warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the piston and piston ring were damaged due to excessive wear and sticking. The vehicle was repaired but the failure persisted. The vehicle was taken to the same dealer where it diagnosed that the cylinder head had failed and needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken back to the same dealer where the failure was not replicated. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672006July 8, 2025
POWER TRAIN, ENGINE
When attempting to drive from a stop light or stop sign, after taking your foot of the brake, the vehicle intermittently completely turns off. It will not immediately restart and you find yourself stuck in the middle of an intersection creating a safety issue. The vehicle has been in to Chevrolet to have this issue fixed once already and it continues to repeat. I doubt the dealer has been able to replicate the issue as they haven't gotten the vehicle back into the shop after it's been sitting there for a week. There were no warning lights, messages, or other symptoms. It has happened to both myself and my wife, most recently on or about 7/1/25 where it happened to my wife multiple times causing us to leave the vehicle at the dealership for service. Just to be clear, the issue with the vehicle turning off is different from the standard auto stop/start feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670120June 29, 2025
POWER TRAIN
Valve Body issues under powertrain factory warranty. Recall needed due to unreasonable national parts delay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668592June 23, 2025
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
While driving on vacation our car just slowed down gave the message, “reduced acceleration, drive with care” and then shut off while on the high way. We were able to start it again but after that haven’t had that message but have had the message to service safety restraint system multiple times. I have taken my SUV to the dealership multiple times for both issues and they have said multiple codes generate but they can’t find anything to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668455June 22, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
A. The Emergency Brake system, The Anti-Collision Sensor, The vibrating Driver's seat Alert, The dashboard Collision Alert lightening......All of these gave no alert prior to the collision. B.The failure of the safety devices prevented from me from avoiding a collision that was cause by the other driver (Police report available for your peruse) C. They inspected and denied any liability for any failure of their safety devices (And my question to them is if any these are functioning properly as said, then there wouldn't be any collision ) D. Yes, inspected E. There were no waring lamps, no seat vibration, the emergency brake never ceased the car from colliding.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11662679May 22, 2025
FUEL/PROPULSION SYSTEM
Engine lost power and stalled without warning while driving down the highway. Coasted to side of road and was unable to restart engine. After engine stopped, dash indicated low fuel, although tank was 3/4 full. After coming to a stop, was unable to shift out of Park (which could have been a major issue if I had not been able to clear the highway before coming to a stop). Towed vehicle to closest Chevrolet dealer, who replaced the fuel pump control module. Dealer indicated that this is a common failure item to the point that they stock the part and suspected what the failure was based on my description. When pressed, the dealer representative also noted that GM has not updated or redesigned the factory installed fuel pump control module ("the new module installed is exactly the same as the one that failed"). Fortunately, traffic was light and I was able to pull to the side of road. This would be extremely dangerous if it happened while driving on a multi-lane expressway and we were trapped at a stop in heavy, fast moving traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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