Chevrolet Cruze Complaints (2013)

587 consumer complaints on file.

#11768211October 1, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I PURCHASED THE CAR WITH MY STUDENT FINANCIAL AID MONEY AS SOON AS I GOT 5 CAR A FEW BLOCKS AWAY AND THE CAR STARTED BOILING.THEN THE KEY IGNITION SYSTEM SAID USE POCKET TRANSMITTER THAT DIDN'T WORK .I PURCHASED A NEW BATTERY I HAVE A MECHANIC THAT'S WHY I PURCHASED THE CAR I WAS CONFIDANT JE COULD FIX IT NO MATTER WHAT THE CAR WAS3 VERY UNSAFE NO WARMING ABOUT THE TEMPERATURE GAUGE THEN WHEN I WAS DRIVING THE CAR IT STOPPED SUDDENLY AND I CHECKED THE FLUIDS PUT ANTIFREEZE AND OIL THE CAR ENGINE WAS SO HOT IT DAMAGED THE HEATER BYPASS HOSE.I REALLY NEEDED MY TRANSPORTATION I GO SCHOOL WAS A OUT TO GET A JOB I'M HOMELESS I WAS GOING TO A SHELTER FOR HELP BUT IF I GET A JOB I CAN AFFORD RENT.I AM GOING THROUGH IT. I AM DEPRESSED THE DEALER SAID HE DON'T KNOW WHY THE CAR KEEPS GETTING HOT THEN MY MECHANIC SAID THE WASN'T COMING ON IN TIME . THERE WERE No leaks but antifreeze disappeared.THEN WHITE SMOKE CAME FROM THE ENGINE AND IN SECONDS THE CAR VINDICATES IT WAS OVER HEATING WHEN THE CARS FLUID WERE CHECKED I PURCHASED A NEW BATTERY THE LUGHTS AND RADIO WORKED BUT THE KEY IGNITION SYSTEM WAS DEAD AND SAID USE POCKET TRANSMITTER.THE DEALER SAID CAR IS SOLD AS IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11760605August 29, 2026
ENGINE, VEHICLE SPEED CONTROL
I’d like to report this vehicle and its engine as I did not know I could before we have had this car since 2015 This engine has chronic repeated issues that Chevy would patch once under “special coverages” or “extended warranty” and it fails again and again but they only honor it 1 time even if it fails yet again due to bad engineering or design flaws. This car has had 3 water pumps 5 water outlets- I eventually had to buy an off market alternative to stop this from failing, 2 (about to be 3) valve covers because the PCV valve is a chronic failure on the system cause oil to bypass into the intake and feed back into the turbo but it’s built into the valve cover instead of a separate piece like other engines. This car with the 1.4 L turbo is not safe or reliable to be on the road. The cruise control will work 1 maybe 2 times in a drive cycle then refuse to work again with no rhyme or reason and they cannot find the issue. This car has left me stranded many of times and is not trust worthy to be sold to someone else and Chevy will not honor the fact it’s a failing engine. Could this be looked into I know I have had this car a long time it is just now at 120k miles all these problems started before 100k miles and are reoccurring.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746413June 25, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
Hh
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720805February 26, 2026
ENGINE
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the contact felt ill and pulled over to the side of the road. The contact stated that a passerby stopped and found the contact unconscious inside the vehicle. The ambulance was called to the scene, and the contact was taken to the hospital. The doctor determined that the contact had 27% of carbon monoxide inside the body. The contact received oxygen to expel the carbon monoxide. The vehicle remained near the walking trail where the contact had pulled over to the side of the road. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. Prior to the issue, while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal and went into LIMP Mode. The contact stopped by Auto Zone for a diagnostic test. The contact was unsure what code was found. The doctor believed that the carbon monoxide poisoning was related to the vehicle. The insurance company was notified, and a claim was filed. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698432November 9, 2025
STEERING, VEHICLE SPEED CONTROL
When I accelerate my rpm goes up but car dosent move as speed says and takes for me to let off the gas to speed up , and my steering when I turn it pulls away n it keep popping up service traction and going off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694002October 17, 2025
ENGINE, UNKNOWN OR OTHER
My car over heats at least over 300 degrees. Afraid that my vehicle is In danger of catching fire due to the high temperature causing tension belt and hose components to melt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684044August 30, 2025
ENGINE, UNKNOWN OR OTHER
I’ve had the thermostat housing fail twice now. And now it leaking again for the third time!! Now the service stabilitrak light is on, but it only happens when the car is idling. This happened to me before while driving and I replaced the spark plugs and the coil pack. I know on other models the valve cover failed as well but I don’t see a recall on that, or the thermostat housing issues…. I just don’t get whyyyyy if people are having all the same issues why not recall it!!???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11681926August 20, 2025
AIR BAGS, FUEL/PROPULSION SYSTEM
For the airbag the car was sold to me without a working airbag. It’s in the steering wheel (I have been told this by a Chevrolet dealership) and the part that is broken is the part that will make it inflate in case of crash. This is scary to me. I was just in my first (and hopefully only) accident a month before in a more steely car and while no airbags were deployed it still hurts. The second issue is with the fuel pump or sensor - the coding is very unsure but the dash (including the mechanical gauge) says the car will go from half tank to empty on an 8 mile drive. It has no leaks on the underside and I had it into the mechanic twice. The second time because it stumbled and stalled at a stop light. Before dying - half tank. August 6th they just scanned it with their computer I got no paperwork from them. On the 15th I didn’t get any paperwork either. I will include the shop’s number.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680644August 14, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2013 Chevrolet Cruze. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 157,454. The contact later discovered that the title mileage was 189,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679789August 11, 2025
ENGINE
This is the second time that we have experienced over heating issues. Currently the car has been out of commission for over a year and half. Every since we purchased the car used it has over heated. The first time of course the head gasket was blown. We paid $1200 to have it fixed. Still ran hot we replaced the water pump. After a year same issues. Car has been parked as we do not have the money to repair it. I have read about 6 pages of the same complaint. I do believe that it is time for GM to issue a recall. We are currently making payments on a car that we are unable to drive. We have spent almost as much as we paid for the car. Again this is not good. Seems like this car was doomed from the start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666837June 13, 2025
STEERING, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 65 MPH, the steering wheel seized, and the vehicle also lost motive power. There were no warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed and determined that the electronic control unit module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 103,212. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664134May 31, 2025
UNKNOWN OR OTHER, ENGINE
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656565April 24, 2025
ENGINE
for some strange reason the engine has 150K miles on it and has been extremely well maintained however there is oil blowby coming from the oil filler cap which coats the entire engine belts will slip and cause drivability issues this oil vapor can also coat the front wheel brake discs and soak the pads causing braking failure to occur GM said they are aware of this problem however they do not have a recall to replace the engine or causing issue with the vehicle and i would be better off buying a new GM vehicle rather then worry about this insignificant issue since no accidents have occurred I Maintain my vehicles to the gills something like this is very concerning since this is my wifes car and out child travels in this car what can the NHTSA do to make GM correct this issue on this chevy cruze?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654444April 14, 2025
ENGINE
Check engine light is on and the low fuel efficiency which will cause the system to fail and the vehicle to shut down while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645065February 26, 2025
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2013 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the Engine Control Module (ECM) had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626368November 20, 2024
ENGINE, UNKNOWN OR OTHER
I am writing to express my concern regarding a serious issue with my 2013 Chevrolet Cruze. Recently, I noticed that my car's engine was overheating, which I initially thought was due to a problem with the coolant or radiator. However, on [XXX], my vehicle suddenly broke down while I was driving on the highway. I had my car towed to a mechanic, who informed me that this particular model of the Chevrolet Cruze, specifically from the years 2011-2015, is known to have severe engine overheating problems. The mechanic also mentioned that in cases like mine, the engine is often seized and sent to the junkyard. After researching further and reading through numerous online reviews from other Cruze owners, I discovered that engine overheating is a common and recurring issue for many of them. This leads me to believe that this problem may be more widespread and could potentially be a defect in the design or manufacturing of the engine. Given the severity of this issue and the impact it has on vehicle safety, I kindly request that you consider issuing a recall for the engines in the 2011-2015 Chevrolet Cruze models, similar to the actions taken for other vehicle recalls, such as the Hyundai Sonata. I hope that Chevrolet will take steps to address this issue and ensure that owners like myself do not have to face costly repairs or the loss of their vehicle due to an engine failure that appears to be inherent in these models. I would greatly appreciate your attention to this matter and hope for a positive resolution, such as a recall or another form of support for owners dealing with this serious engine problem. Thank you for your time and consideration. Sincerely [XXX] , [XXX] 2013 Chevrolet Cruze LT Plate - [XXX] Vin - [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623982November 7, 2024
ELECTRICAL SYSTEM
Vehicle randomly powers up and tries to start with the key in the ignition. Service theft deterrent message displayed at times while trying to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624046November 7, 2024
POWER TRAIN
Transmission messed up only own the car for 7 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621806October 24, 2024
ENGINE
The engine in my 2013 chevy cruze failed due to the head gasket, and it causes the car to overheat. Chevrolet issued a recall on some 2013 and 2014 Cruze models for head gasket problems. The gasket in these models is known to fail and that can completely destroy the motor. When a head gasket fails that allows the oil and the coolant to mix; and that will destroy the lubrication in your engine and cause the engine to fail. Pepboys repair shop-- has the repair invoice.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11598751July 4, 2024
UNKNOWN OR OTHER
Have been told it’s the catalytic converter but when driving it loses power and stalls. It has almost caused wrecks. Ever since I got this vehicle it’s been one thing after another and the more I look online about the issues with my vehicle, the more I realize that thousands and thousands of Chevy Cruze owners are having the same issues. I’ve had to put two oxygen sensors on it since having it, replaced the turbo, spark plugs, all kinds of parts on this vehicle. They clearly did not make this vehicle safe or reliable
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Cruze