**Re: Safety Complaint – New 2026 Can-Am Ryker Rally 900 ACE** I am submitting this complaint regarding a newly purchased 2026 Can-Am Ryker Rally 900 ACE and a potentially serious safety concern that occurred during the vehicle's initial trip home from the dealership, Redline Powersports in [XXX]. During the sales process, the transaction included substantial additional charges beyond the stated vehicle price and its current advertised price on its website. My paperwork reflects a vehicle price of approximately $10,638, with additional charges including approximately $1,995 for freight, $1,950 for dealer preparation, $552 for accessories, $399 in administrative fees not including Reg/Tax. I am reviewing whether all pricing and additional charges were adequately explained and disclosed. My immediate concern, however, is **vehicle safety**. My neighbor drove the new Ryker while I followed behind in another vehicle. I, personally, observed a **visible cloud of white smoke coming from or immediately behind the vehicle while it was being operated**. The rider also reported a **burning smell** while operating the Ryker. The vehicle reached approximately 60 mph during the trip. I am concerned that there may have been a mechanical, exhaust, fluid, cooling, electrical, assembly, or other defect present when the vehicle was delivered. I am requesting that this incident be documented as a safety complaint involving a new 2026 Can-Am Ryker Rally 900 ACE. Given my concerns about the original transaction, I would prefer, if possible, to have the vehicle evaluated by another authorized Can-Am/BRP dealer or otherwise obtain an independent diagnosis of the white smoke and burning odor. [XXX]. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
The contact owns a 2023 Can-Am Ryker. The contact stated while driving at an undisclosed speed, the vehicle shuddered. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed, and the contact was informed that the vehicle was performing normally. The vehicle was not repaired. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the tires needed to be replaced and balanced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 0.8.
No injuries · No fire · No crash
XXX at 300 miles on the bike, it broke down FSS failure/ engine overheating warning system came on the screen. Island Powersports repaired it and said it didn’t have enough coolant. At 568 miles or so on the bike, while traveling on sunrise hwy at 60 miles an hour, the bike began shaking, same warning light FSS failure, check engine light on. The bike lost power and I had to get from the middle lane to the shoulder of the highway. Another driver saw and stopped to see if I was ok. Got the bike to my house. Next day tried to start it. It did nothing completely dead. I called the dealer. He said no problem. Just get it here and we’ll fix it. Well that was a problem because first of all I almost got killed because the bike just died for no reason and two now I have to rent a truck and trailer to get it there 45 minutes from my house turns out it needed a new battery and starter at less than 600 miles on the bike. I reported the bike to the manufacturer BPR where they told me not to pick up the bike. They ended up doing absolutely nothing except cause more problems. In XXX driving on [XXX] at 45 miles an hour, the same thing happened, FSS failure, engine light on, limp home mode. Made it to the store where I tried to start it again and it was completely dead again had to rent a truck and trailer from Home Depot brought it to Island Powersports at 6:45 PM with my parents service was already closed, but the sales department was open the sales manager Tom told me to leave the key and just park it in front next day. I called to find out the status and was told by the service manager, Mr. Carr to pick up my bike that they are no longer working on it or going to do anything with it because of the verbal argument me and him had over the phone after BRP told me not to pick the vehicle up which got Mr. Carr very upset and he ended up calling me a faggot which was reported to the human rights division of New York State, and a case was created for that. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
No injuries · No fire · No crash
The contact owns a 2022 CAN-AM Ryker. The contact stated that while riding the motorcycle at an undisclosed speed, the motorcycle stalled. The contact attempted to accelerate, but the motorcycle stalled again. The contact pulled over to the side of the road, and the motorcycle shut off unintendedly. The contact was able to restart the motorcycle, but the failure persisted. The motorcycle was ridden to the dealer where it as diagnosed and the failure was associated with NHTSA Campaign Number: 23V855000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 600.
No injuries · No fire · No crash
When entering a left hand turn at moderate speed, the vehicle will go into a lurching, bucking, hesitation period, usually when under slight or moderate acceleration. This results in an uncontrolled wobble that will eventually smooth out but can also result in a sudden burst of power that tends to rapidly propel the vehicle further to the left unless the throttle is quickly relaxed. Hard to describe, but the sensation feels like you are being “squirted” out of the turn. I first noticed this barely a month after I took possession of the machine and thought it might be a normal handling trait. As I became more acquainted with the various user’s groups, I find it was not normal and a much more serious problem that apparently hasn’t been successfully addressed by the manufacturer over the years it has been reported. Unlike some of the others who have reported similar occurrences, my vehicle has not displayed any error codes on the display screen, nor has it gone into a limp mode. Due to these conditions, I will not take this vehicle on any road trips for fear of being stranded or involved in an accident being caused by this dangerous handling anomaly. I love this vehicle, but due to this issue, I don’t feel it is safe.
No injuries · No fire · No crash