CAN-AM Commander Complaints

1 consumer complaint on file.

• #11327602June 7, 2020
  ENGINE, SEAT BELTS, SUSPENSION

  I PURCHASED A NEW CAN AM DEFENDER ON MAY 30 WITH NO TEST RIDE. UPON RETURNING HOME I DROVE THE UNIT TO MY NEIGHBOR'S HOME, NOTICING A VERY LOUD RATTLE. MY NEIGHBOR AND I DID A SUPERFICIAL INSPECTION AND DISCOVERED THE PASSENGER SIDE SEAT BELT BOLT THAT ATTACHES THE SEAT BELT TO THE FRAME WAS NOT EVEN FINGER TIGHT, DESPITE THE DESIGN INCLUDING A BOLT WITH A NYLON WASHER LOCK ON THE BOLT. WE ALSO NOTICED THAT THERE WAS NO ANTI-FREEZE IN THE RESERVOIR. I DROVE THE UNIT HOME AND INSPECTED THE UNIT A LITTLE MORE, DISCOVERING THAT THE OIL HAD BEEN SIGNIFICANTLY OVERFILLED, NO ANTI-FREEZE VISIBLE WHEN LOOKING INTO THE RADIATOR AND THE RIGHT REAR SHOCK ALSO BEING ATTACHED BY A SIMILAR BOLT WITH NYLON LOCK NUT THAT WAS ALSO NOT EVEN FINGER TIGHT. I REALIZED THAT THERE WERE SIGNIFICANT ISSUES WITH THE WAY THE MOTOR WAS PREPPED PRIOR TO 30+ HOURS OF OPERATION AT THE DEALER AND BUILD ISSUES THAT COULD PUT MY LIFE AT RISK IF NOT DISCOVERED BY ME PRIOR TO RIDING. I CONTACTED BOTH THE DEALER AND BRP DIRECTLY AND THEY SEEM TO DISMISS MY CONCERNS REGARDING MY SAFETY CONCERNS.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0