Cadillac SRX Complaints (2004)

216 consumer complaints on file.

#10914835October 7, 2016
EXTERIOR LIGHTING
THE FRONT BLINKER AND RUNNING LIGHTS ARE CONSTANTLY BURNING OUT. I'VE REPLACED THEM 3 TIMES IN 3 YEARS AND IT IS VERY EXPENSIVE TO DO. THE BULBS ARE ONE OF THE MOST EXPENSIVE BLINKER BULBS TO PURCHASE ( ACCORDING TO MY PARTS STORE) AND IT TAKES OVER AN HOUR TO GET TO THE BULB. WHAT A MESS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905192September 10, 2016
EXTERIOR LIGHTING
DESIGN AND REPAIR OF DAYTIME RUNNING LIGHTS (DRL) IS SO POOR THAT ONE IS TEMPTED TO DISCONNECT THEM. THE DRL BULB IS THE SAME AS THE TURN SIGNAL BULB. EVIDENTLY, THE HOUSING FOR THIS BULB WAS DESIGNED IN PLASTIC, AS IS COMMON WITH MANY LIGHT HOUSINGS. HOWEVER, THE DESIGN FAILED TO CONSIDER THAT THE DRL IS ON WHENEVER THE CAR IS ON. OVER TIME, AND FREQUENTLY, THERE IS A PROBLEM WITH EITHER THE BULB OR THE HOUSING OR THE ASSOCIATED WIRING, DUE TO HEAT. THEN, ONE OR SEVERAL OF THE COMPONENTS MUST BE REPLACED. NOT SO BAD, EXCEPT THAT THE OVERALL LAMP HOUSING CAN ONLY BE ACCESSED BY REMOVING MULTIPLE ELEMENTS OF BODYWORK. THIS CAN BE DIFFICULT AND TIME-CONSUMING, THEN ONE GETS TO REMOVE THE ACTUAL HOUSING, WHICH IS AWKWARDLY PLACED FOR REMOVING THE RETAINING BOLTS. I HAVE OWNED MY 2004 SRX FOR THREE YEARS AND HAVE ENCOUNTERED MULTIPLE FAILURES OF THE DRL AND TURN SIGNALS. SOMETIMES THEY START WORKING AGAIN WITHOUT REPAIR, AND SOMETIMES REPAIR IS REQUIRED. THE SAFETY ISSUE IS THAT WE HAVE DRLS FOR A REASON, AND WE HAVE TURN SIGNALS FOR A REASON. THERE ARE MULTIPLE BLOGS CONTAINING SAD STORIES OF HOW HARD IT IS TO MAKE A BULB CHANGE, AND I PERSONALLY OFTEN SEE THIS MODEL BEING DRIVEN (AS I AM NOW) WITH ONLY ONE LIGHT WORKING. IN GENERAL, THIS SEEMS A VERY SAFE AND RELIABLE CAR; SEEMS THAT GM COULD HAVE DESIGNED THE BULB HOUSING OF A STURDIER MATERIAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10901897August 27, 2016
SERVICE BRAKES
MY BRAKES FAILED AS I WAS DRIVING THE CAR, I HAD JUST MADE A U TURN AND WAS PARKING IN A PARKING SPACE ON A CITY STREET WHEN THE BRAKES FAILED. THE PEDAL WENT TO THE FLOOR AND DID NOT STOP THE CAR. ALTHOUGH, I PUMPED THE BRAKES NOTHING HAPPENED. PRAISE THE LORD JESUS I WAS GOING VERY SLOW AS THERE WAS SEPTA BUS BEHIND ME AND CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891822July 30, 2016
ENGINE, STEERING
HAVING JUST RECEIVED A FULL CLEAN BILL OF HEALTH FROM A ASE CERTIFIED MECHANIC AT PLAZA TIRE AUTO SERVICE 1 DAY BEFORE, AND HAVING HAD 1200 DOLLARS OF SAFETY AND MAINTENANCE REPLACEMENTS BY THE AFOREMENTIONED BUSINESS THE SAME DAY, A VERY SERIOUS ENGINEERING DESIGN FLAW HAS BEEN FOUND. WITHOUT HERETOFORE ANY WARNING OR SYMPTOMS WHATSOEVER, THE POWER STEERING PUMP SEIZED (PUMP HAD BEEN CHECKED BY MECHANIC AND WAS FULL AND IN WORKING ORDER, AS WERE ALL OTHER EQUIPMENT REQUIRING FLUIDS). THIS CAUSED THE IDLER PULLEY TO SELF DESTROY THE MOUNTING BY WHICH IT IS ATTACHED TO THE NORTHSTAR ENGINE BLOCK. THIS MOUNTING POINT, RATHER THAN CONSISTING OF A WHOLLY SEPARATE MOUNTING OR TIMING COVER, IS IN FACT PART OF THE CAST ALUMINUM ENGINE BLOCK ITSELF. THIS RENDERS THE PART IMPOSSIBLE TO FIX, AND REQUIRES THE ENTIRE ENGINE TO BE REPLACED BY ME!!! THIS IS NOT ONLY UNACCEPTABLE OF A GM PRODUCT WITH ONLY 131000 MILES ON IT, IT IS OBSCENE FROM AN ENGINEERING AND DESIGN STANDPOINT. IMMEDIATELY LOST ALL STEERING CAPABILITIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888925July 27, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE ACCELERATING FROM A COMPLETED STOP, THERE WAS AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875579June 21, 2016
POWER TRAIN, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 30 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM THE MIDDLE OR REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874643June 16, 2016
WHEELS, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. WHILE DRIVING 45 MPH, THE VEHICLE VIBRATED, THE WHEELS SEIZED, AND THE ELECTRONIC STABILITY CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STABILITY SENSOR AT THE END OF THE STEERING COLUMN AND A SENSOR IN THE REAR PASSENGER SIDE WHEEL NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 146,152. UPDATED 08/03/16*LJ THE CONSUMER STATED WHILE DRIVING HOME, THE VEHICLE MADE A HARD LEFT, CAUSING HIM TO VIOLENTLY GO INTO AN UNCONTROLLABLE SKID. WHEN HE HIT THE BRAKE, THE VEHICLE VIBRATED. UPDATED 08/10/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874154June 14, 2016
UNKNOWN OR OTHER
IT SHOWS UP ON THE DASHBOARD AND THE DRIVING CHANGE AND THE WILL BE A CLINKING NOISE FROM THE REAR OF THE TRUCK. IT MAKES IT DANGEROUS TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854965April 11, 2016
SERVICE BRAKES, POWER TRAIN, UNKNOWN OR OTHER
HOOD HYDRAULICS BAR DOESN'T STAY UP ON FRONT.REAR HYDRAULICS HATCH DOOR DOESN'T STAY UP. BRAKE LINE IS ROTTED YET WAS GARAGED FOR MOST OF ITS LIFE.CADDY REPAIR NOTICED THIS. FRONT AND REAR DIFFERENTIALS ARE BAD.THEY ARE LEAKING.BROUGHT IT IN BECAUSE OF THE NOISE TO MECHANIC AND TOO COSTLY TO REPAIR. EXTENDED WARRANTY WAS USELESS. THEY DIDN'T COVER IT ALTHOUGH IT STATES THEY COVER DIFFERENTIALS IF... LOUD NOISE ON ACCELERATION. VERY COSTLY REPAIRS AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850090March 16, 2016
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
SINCE OCT. 2014 I HAVE HAD ISSUES WITH THE"STABILITY SYSTEM" TO BE SERVICED YET IT WORKS??? THE HOOD HASN'T EVER STAYED UP WHICH HAD BEEN A PAIN BEING STARTING A COUPLE MONTHS AGO THE BATTERY STARTING HAVING ISSUES IN THE COLD WEATHER. SOMETHING IS DRAINING IT AND I DON'T KNOW FROM WHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816994December 30, 2015
SERVICE BRAKES
I FOUND OUT I HAVE RUSTY BRAKE LINES. MY BRAKES FAILED ON ME WHILE DRIVING. I PULLED INTO THE CLOSEST PARKING LOT AND SAW THE FLUID POURING FROM UNDER MY CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816997December 30, 2015
ELECTRICAL SYSTEM, ENGINE
MY CAR WOULDN'T START AND THEN THE KEY WOULD GET STUCK IN THE IGNITION AND WOULDN'T TURN. THE THEFT SECURITY LIGHT CAME ON. ECM ENGINE CONTROL MODULE WAS REPLACED AND PROGRAMMED. $1,000. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817001December 30, 2015
ENGINE
AC COMPRESSOR FROZE WHEN I TURNED THE AC ON. THIS IN TURN SNAPPED MY SERPENTINE BELT AND MY CAR BROKE DOWN. REPLACED SERPENTINE BELT ($150) AND AC COMPRESSOR ($500) WAS REPLACED ALONG WITH CONDENSER ($200). *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817002December 30, 2015
STRUCTURE:BODY
THE HOOD DOES NOT STAY UP ON IT'S OWN. I HAVE TO USE A STICK TO PROP IT OPEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817005December 30, 2015
POWER TRAIN
THE GEAR SHIFTER WAS VERY LOOSE AND I WAS ABLE TO SHIFT GEARS WITHOUT THE CAR RUNNING. REPLACED GEAR SHIFT LINKAGE. ($150) *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10791669November 16, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SERVICE THEFT SYSTEM CAME ON ONE DAY AND IT WONT GIVE ME THE KEY BACK I HAVE TO TAKE IT OUT MANUALY ALSO WONT READ MILES, TEMPERATURE, FUEL AND SOMETIMES WHILE ON THE ROAD IT WILL DIE COMPLETELY, IT READS SERVICE THEFT SYSTEM AND SERVICE STABILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781535October 13, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, UNKNOWN OR OTHER
POWER STEERING ENGAGES ON ITS OWN AND CAUSES PROBLEMS WHEN I AM TURNING INTO TRAFFIC. THERE IS A PROBLEM WITH THE POWER STEERING PUMP THAT IS CAUSING IT TO TURN ONLY WHEN IN MOTION AND IT IS STILL HARD TO TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10776435September 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN IN EITHER DIRECTION UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,288.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758599August 22, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
I HAVE BEEN HEARING A RATTLE(FRONT END) FOR 2 YEARS WHILE DRIVING THE VEHICLE AND INSPECTED BY JACKING UP CAR AND VISUALLY INSPECTING. WHEN I WAS DRIVING THE CAR ON THE HIGHWAY THE STEERING WHEEL WILL JERK TO THE RIGHT AND WANT TO GO TO ANOTHER LANE AND THE STABILITY CONTROL LIGHT WILL COME ON. I FOUND A INCH AND A HALF GAP IN FRAME THAT IS RUSTED AND WAS NEVER WELDED. THE GAP IS UNDER THE DRIVERS SIDE FRAME RAIL UNDER CAR. IT APPEARS TO HAVE BEEN THERE FOR A LONG TIME DUE TO METAL FATIGUE AND RUST. I TOOK PICTURES OF THE AREA . THE FRAME COULD BREAK DUE TO THIS AND MAKES THE VEHICLE A SAFETY HAZARD. I DO FEEL SAFE TO DRIVE THIS CAR AND THE IDEA OF OTHER VEHICLES WITH THIS DEFECT AS I HAVE SEARCHED ONLINE AND FOUNDS OTHERS WITH THE SAME COMPLAINT. I ALSO DO NOT FEEL SAFE SELLING THIS CAR AS IT IS A DANGER ON THE ROAD. PLEASE ME CONTACT ME BY EMAIL. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730759June 27, 2015
ELECTRICAL SYSTEM
THE KEY STICKS IN IGNITION. DIFFICULT TO GET THE "LOCKING SYSTEM" ?? TO RELEASE SO THE KEY WILL COME OUT. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST 2 MONTHS. I HEARD ABOUT THIS WEBSITE TODAY ON THE RADIO. HOPE YOU CAN HELP ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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