Buick LaCrosse Complaints (2010)

189 consumer complaints on file.

#11742746June 8, 2026
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Two warming lights come on when I turn the steering wheel - the ABS and the stability control light. When I turn the steering wheel both of these lights turn on. I viewed a video about this problem and the suggestion was made that the problem could be a safety issue and that it might be corrected by setting the car on a level spot and then turning the key to the on position (but not starting it) and then turn the steering wheel as far as it would go to the right and then to the left as far as it will go. Then turn the key to turn the car on. The problem I had trying that was that the steering wheel seemed to be locked in its neutral position so I was unable to perform that fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705471December 16, 2025
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I purchased a vehicle August 2, 2024 from Kingdom auto sales. The car was inspected July 2024 in which it passed shortly after the car wouldn’t go over 40 mph. It would say it’s an over speed. The car runs hot and the parking assist light won’t go off May 25, 2025 I was driving on the highway in the car lost power and the speed was reduced after getting off the highway lost control of the steering wheel due to the stability and hit a guard rail. no reports was made. I contacted the dealership in which I haven’t been contacted and problem not resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656881April 25, 2025
POWER TRAIN
The transmission (randomly) fails to upshift. 1st to 2nd gear. Cold or hot. Start or in morion. Transmission was last serviced at 120,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651377March 28, 2025
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2010 Buick LaCrosse. The contact stated that while driving at approximately 60 MPH with the A/C activated, there was a loud shattering sound coming from the roof of the vehicle. The vehicle was steered to the side of the road and inspected, and the contact became aware that the sunroof had exploded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620348October 17, 2024
SUSPENSION
The contact owns a 2010 Buick Lacrosse. The contact stated that while driving at 35 MPH, the contact heard an abnormal sound from the rear of the vehicle. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 21V00F000 (SUSPENSION). The manufacturer was not notified of the failure. The failure mileage was 156,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583260April 16, 2024
ENGINE
THE SAID VEHICLE WAS BEING SERVICED AT LOGANVILLE AUTO CENTER. WHEN I WENT TO PICK IT UP ON FEBRUARY 9, 2024, THE MECHANIC CAME OUT AND SHOWED ME THAT TWO OF THE TUBES WERE LEAKING AND THIS WOULD BECOME A SERIOUS PROBLEM. HE GAVE A RECALL SHEET ISSUED ON DECEMBER 13, 2023 THAT THERE WAS A RECALL INVOLVING OUR CAR FOR THIS VERY SAME ISSUE. I CALLED GM THE NEXT DAY AND THEY STATED THAT OUR CAR DIDN'T COME OUT OF THE BARN THEY WERE RECALLING. I EXPLAINED TO THEM IT WAS ALREADY HAPPENING TO OUR CAR AND THE PERSON STATED THAT OUR VIN NUMBER MAY BE ADDED LATER. I CALLED ON APRIL 8TH AND THEY STATED IT HAD NOT BEEN ADDED TO THE RECALL LIST. THIS CAR ONBLY HAS 61,230 MILES ON IT. THIS IS A SERIOUS ISSUE AND IT SHOULD BE COVERED UNDER THIS RECALL BECAUSE THEY KNOW THAT IS MORE WIDESPREAD THAN WHAT VIN NUMBERS THEY HAVE INCLUDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570105February 5, 2024
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue persists. I decided to research online and this seems to be a major issue going on with Buicks. It sounds like GM has done nothing to remedy the malfunction. Many people state that even the dealers can seem to fix the issues and have no clue as to why this happens. This is a serious and life threatening mechanical failure that needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551611October 24, 2023
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I have known issues w/my 2010 Buick lacrosse CXL ABS light on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534220July 24, 2023
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I get Reduced Engine Power and Service Stabilitrak messages. Engine Code P2138 is prevalent. The car will not accelerate, nor maintain highway speeds, forcing the driver to pull off the road and shut off the car. The warning message returns under normal driving conditions. This code points to several components [Accelerator Pedal Position (APP) Sensor, Throttle Body Assembly with Sensor, Manifold Absolute Position (MAP) Sensor, etc...] All of which I have replaced. It is rumored that General Motors knows that it is a problem and the true fix is to replace the wire(s) and seal or replace the connector. Refer to GM Technical Service Document 070604019F
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505630February 5, 2023
AIR BAGS, SUSPENSION
Safety recall was never done passenger presence module has a code
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448454January 22, 2022
ELECTRICAL SYSTEM
Electronic Stability Control Systems (ESC) activates a couple times a week every other month for several years. Multiple Warning lights flash, needles on two dials rotate erratically resulting in sudden changes in vehicle handling and deceleration, and on wet roads which cause me difficulty in maintaining the vehicle's desired path of travel and desired vehicle speed, and could result in a crash without warning. I have a video. Its scary. Had it looked at twice and paid a lot but it keeps happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443235December 9, 2021
SERVICE BRAKES
antilock brake system-the round magnetic sensor that is attached to the wheel bearing hub-had both back ones have parts of the magnet ring break off and one front one completely fall off. this causes loss of antilock brake system. this happened within the last two years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435098October 1, 2021
SUSPENSION
The contact owns a 2010 Buick Lacrosse The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431534September 2, 2021
ENGINE
The contact owns a 2010 Buick LaCrosse. The contact stated while driving approximately 15 MPH, the vehicle shut off without warning. The vehicle was towed to the residence. The contact stated that no warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428009August 6, 2021
SUSPENSION
The contact owns a 2010 Buick LaCrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427853August 5, 2021
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
The contact owns a 2010 Buick Lacrosse. The contact stated that the passenger occupant sensor would fail to operate with an occupant in the seat. The contact also stated that the service air bag warning message would intermittently illuminate on the instrument panel while driving at various speeds, with a passenger seated in the seat. The dealer was notified of the failure but offered no assistance for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426940July 29, 2021
SUSPENSION
The contact owns a 2010 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425922July 22, 2021
ENGINE, STEERING
While driving on highway the engine stopped suddenly and steering wheel was locked. The car had to be towed to repair shop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424719July 14, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I was driving on the 99 freeway when my car turned completely off! I could have been killed!!!!! The check engine light came on and service stabilitrak was on the screen. Then it would not start. There was no warning at all. I got it fixed (so I thought by one mechanic) and it happened again. So I took it to the Buick dealer and they fixed it(so I thought) and it happened again. It is now at the Buick dealership and they told me it is the control module on the computer and quoted me 996 dollars!!!! I looked up online and found that other people have had the same problem with their 2010 Buick Lacrosse. Seems to be a manufacturers defect and needs to be reported and recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420562June 11, 2021
ENGINE, UNKNOWN OR OTHER
While driving, the engine shuts down and restarts. At the same time, all four door locks unlock and lock. In most cases, the issue happens once and does not reappear for that trip. The worst can have it do this at least three times. Once, I did notice an alert message appears on my console that disappeared as soon as it happened. This instances appear not to be as bad, since I had the battery replaced (Shortly after this issue appeared, the battery went from being a "good" battery, to a dead one. Nevertheless, these issues do happen on a periodic basis.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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