BMW X5 Complaints (2001)

160 consumer complaints on file.

#11736901May 10, 2026
AIR BAGS
2023 September BMW issued me a "Stop Drive" letter in the mail. I parked the vehicle and haven't drove it since. Since then ive called the number in letter and visited website. At one time the individual handling and scheduling my "repair" had asked me if I could drive the car to nearest dealership to get repaired? I said absolutely not; i have recieved a letter stating to stop driving? Im not gonna drive it? When I asked about them coming to fix it and getting a loaner as the letter offered? They said when the vehicle makes it to the dealership for repair it will be up to the dealership doing repairs if im to get a loaner? I asked what am I to do until it gets fixed being that I cant drive? No logical answer given? I've attempted several more times to contact BMW per phone numbers given in mailers stating "stop drive"? Im completely at a loss as of today the vehicle has been sitting so long its now damaged, weathered, and so forth? I just recieved another letter in mail last week same thing about repair do not drive and so forth. I cant believe nothing has been done thus far? I see all the deadlines for repair have past and my address has. Never changed or phone number they are still the same as day they sent first "stop drive" letter was sent and that was actually way before September 2023 I dont know exactly when but September is when I first called about getting repair done and still remain unaddressed today?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643454February 18, 2025
AIR BAGS
My vehicle is DO NOT DRIVE condition. I have not been able to schedule air bag recall repair because the dealerships in my area will not tow to and from my home, and say no mobile service is available. WHAT ARE MY OPINIONS? PLEASE REPLY .....I currently can't drive my car because I have a unexploded claymore in my face!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629001December 5, 2024
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I bought this vehicle and turns out the license plate reads as a Tahoe and now the electricial system u plugged speedometer don't work and everything is going out I need help I'm low on money but need help or resources email me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364305October 14, 2020
AIR BAGS
GOT AIRBAG NOTICE IN MAIL 2019 TOOK MY CAR TO WORLD WIDE BMW NANUET NY DEALER MARCH 23 2019 TOLD ME MY AIRBAG SYSTEM WAS NOT ON THE LIST OF BEING REPLACED MINED YOU MY AIRBAG LIGHT WAS ON WELL BEFORE TAKING IT TO BMW DEALER AND TODAY IS STILL ON I WOULD LIKE TO KNOW IF THIS IS TRUE AND WHAT CAN I DO TO HAVE IT CORRECTED THEY WANT TO CHARGE ME OVER 2,000 TO REPLACE THE AIRBAG MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318905March 21, 2020
UNKNOWN OR OTHER
IT CAUGHT ON FIRE WHILE IT WAS PARKED ENGINE WAS ALSO OFF!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11241091August 1, 2019
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL I WENT OUT TO START MY CAR NOTICED WHEN I STARTED IT THERE WAS SMOKE COMING FROM THE PASSENGER SIDE FRONT AIR BAG AREA I IMMEDIATELY SHUT IT OFF BUT THERE WAS SMOKE STILL COMING AND GETTING THICKER I IMMEDIATELY CALL 911 I WAS ON THE PHONE WITH 911 AND NOTICED FLAMES .FIRE TRUCK SHOWED UP PUT THE FIRE OUT BUT THE WHOLE FRONT AIR BAG AREA AND GLOVE BOX WAS PRETTY BAD
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11145180November 4, 2018
ELECTRICAL SYSTEM, ENGINE
IN 2001 I HAD A RECALL FOR THE ELECTRIC COOLING FAN, IT WAS SUPPOSED TO HAVE BEEN FIXED THEN IN 2007 ELECTRIC COOLING FAN GOES OUT AGAIN, THEN IN 2011 THE ELECTRIC COOLING FAN GOES OUT AGAIN, THEN IN 2018 THE ELECTRIC COOLING FAN GOES OUT AGAIN OVERHEAT AND BLOWS THE HEAD GASKET WHILE DRIVING BACK FROM LAS VEGAS IN GILROY CALIFORNIA ???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119625August 13, 2018
STEERING
TL* THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 01V173000 (STEERING). THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO PLAZA BMW (11858 OLIVE BLVD, CREVE COEUR, MO) WHERE THE FAILURE WAS CONFIRMED; HOWEVER, THE VIN HAD NO OPEN RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WERE NO OPEN RECALLS UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104607June 28, 2018
UNKNOWN OR OTHER
TAKATA RECALL. MY VEHICLES LOCK CYLINDER IS STUCK IN THE LOCK POSITION. I HAD JUST BOUGHT THIS CAR RECENTLY AND WHEN I BOUGHT A NEW KEY THE LOCK CYLINDER PUT THE CAR INTO DEADLOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054776December 14, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR REPAIRS. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11054090December 12, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SUSPENSION
WHEN DRIVING MY 2001 BMW X5 ON ICE, SOFT DIRT ROAD, SLUSH, (ICE WITH PAVEMENT) THE CAR FISHTAILS IN THE REAR. I HAD BRAND NEW WINTER TIRES PUT ON AND THE VEHICLE WAS JUST ALIGNED. I HAD 4 DIFFERENT MECHANICS LOOK AT IT AND NO ONE CAN SEEM TO FIGURE IT OUT. PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048507November 26, 2017
ELECTRICAL SYSTEM
THE TAIL LIGHTS ON BOTH SIDES AND THE SIGNAL ON BOTH SIZE IN THE REAR DO NOT WORK THE SIGNAL ON THE RIGHT SIDE ON THE FRONT DOES NOT WORK . I HAVE CHANGE ALL THE FUSES IN ALL THE LIGHTBULBS BUT CONTINUE TO HAVE THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024122September 18, 2017
STRUCTURE:BODY, ENGINE
2001 BMW X5 4.4I CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE PARKED IN A SHOPPING CENTER PARKING LOT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10985631May 14, 2017
ENGINE
PARKED X5 AT A ACE HARDWARE STORE, A PERSON CAME RUNNING IN SAYING A CAR WAS ON FIRE! IT WAS MY X5 IN GLEN ELLEN IL TOTAL LOSS ALLSTATE INSURANCE CLAIM #0158238170KR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978803April 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 06/21/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972004April 12, 2017
STEERING
TL* THE CONTACT OWNS A 2001 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL FAILED TO OPERATE PROPERLY. THE DRIVER COASTED THE VEHICLE ONTO THE ROAD SHOULDER AND THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC POTENTIALLY LOCATED A FAILURE WITH THE STEERING COLUMN SPINDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967741March 22, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 BMW X5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967473March 21, 2017
SEAT BELTS, AIR BAGS, STEERING, WHEELS
TL* TAKATA RECALL. THE CONTACT OWNED A 2001 BMW X5. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, A COYOTE JUMPED IN FRONT OF THE VEHICLE. THE CONTACT ATTEMPTED TO VOID A CRASH AND SWERVED CAUSING AN UNKNOWN REAR WHEEL TO DETACH FROM THE VEHICLE. THE VEHICLE THEN FLIPPED OVER SEVERAL TIMES AND CRASHED UPSIDE DOWN INTO THE SIDE OF A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN THE CONTACT WHO WAS EJECTED FROM THE VEHICLE WHEN THE IMPACT OCCURRED. THE CONTACT SUSTAINED INTERNAL BRUISING THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER BUT WAS NOT DIAGNOSED. THE VEHICLE WAS LATER TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DESTROYED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10956555February 23, 2017
SEATS
SEATS HAVE HEAT CONTROL L OPTION N. DRIVERS SIDE GETS TOO HOT AND BURNS DRIVER CREATING A BURN HOLE ON THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927009November 18, 2016
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE, AIR BAGS
MY PASSENGER SIDE AIRBAG DEPLOYED WITHOUT AN ACCIDENT OCCURRING. I CONTACTED BMWS CORPORATE OFFICES. THEY HAD ME TAKE IT IN TO BMW OF DALLAS SO THEY COULD SEE WHAT CAUSED THE MALFUNCTION. NO SATISFACTORY RESOLVE WAS ACHIEVED. THEY DID NOT FIX THE MALFUNCTIONED EQUIPMENT. THEY GAVE ME MY VEHICLE BACK WITH MALFUNCTIONED AIRBAG UNFIXED. I AM APPALLED BY THERE LACK OF CORPORATE ACCOUNTABILITY. *BF CONSUMER STATED SHE HAD A HEAD TRAUMA. UPDATED 7/3/18*JB *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

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