BMW 328i Complaints (2000)

112 consumer complaints on file.

#11422080June 24, 2021
AIR BAGS
May of 2019 my driver door airbag, driver side front to rear pillar airbag bursted open while driving 30mph on a flat smooth road. Took to BMW dealer and they informed me that there was a recall and they'd look into it. Days later picked up my car and they said they went off from aftermarket items on my car. Which is absurdly inaccurate. I'm an auto mechanic of 10 years and nothing I've done to my car has any effect on the airbag or safety systems of my car period. They were extremely rude, didn't want to fix the over $5000 of damage that was done to my interior. Treated me like I was some idiot. And didn't offer me a loaner vehicle for the 3 days they had my car either like they guarantee they do in the event of recalls.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11403437March 17, 2021
AIR BAGS
I WAS DRIVING THE VEHICLE IN THE EARLY MORNING STILL DARK ON A STATE ROAD AND RAINING VERY HARD COULD NOT SEE OUT THE WINDSHIELD. I BELIEVE I HIT A POT HOLE. THAT'S WHEN THE SIDE CURTAIN DEPLOYED ON THE RIGHT SIDE CAUSING DAMAGE TO THE HEADLINER AND A PILLAR POST. UNKNOWN WHY IT WENT OFF. I KNOW THERE'S A RECALL FOR THE FRONT AIRBAGS AND SOME FORUMS STATED THIS HAS HAPPENED TO THEM AS WELL. I INSPECTED THE VEHICLE AND I COULD NOT SEE ANY OTHER DAMAGE TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342683August 1, 2020
AIR BAGS
SAFETY RECALL ON BMW 3-SERIES VEHICLES (MODEL YEAR 1999-2001) FOR DRIVER'S AIR BAG INFLATOR (NADI) . SINCE FEBRUARY 18,2020 I'VE BEEN TRYING TO HAVE BMW AGENT DEALER / CAR MAINTENANCE SERVICES IN CONCORD CA TO PERFORM THE REMEDY CONCERNING THIS ISSUE WITH NO RESULTS ( IT'S ALWAYS THE SAME REASON : SPARE PARTS ARE NOT AVAILABLE)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330817June 25, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V852000 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT REACHED OUT TO TULLEY BMW OF NASHUA (147 DANIEL WEBSTER HWY, NASHUA, NH 03060; 603-888-5050) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324137May 11, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE FAILURE MAY BE LINKED TO A RECALL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BMW OF ROCHESTER HILLS (45550 DEQUINDRE RD, SHELBY CHARTER TWP, MI 48317) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318718March 19, 2020
ENGINE
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, WHITE SMOKE EMITTED FROM THE VENTS WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE DRIVER SIDE LOWER CONTROL ARM WAS DEFECTIVE AND THAT THE ELECTRONIC ENGINE POWER CONTROL WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE RADIATOR FLUID NEEDED FREQUENT TOP OFFS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11303049January 30, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V853000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162050December 17, 2018
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2000 BMW 328I. THE CONTACT STATED THAT THE SUBFRAME OF THE VEHICLE WAS COMING APART. THE VEHICLE WAS TAKEN TO NALLEY BMW OF DECATUR (1606 CHURCH ST, DECATUR, GA 30033, (404) 994-4329) WHERE IT WAS DIAGNOSED THAT A NEW SUBFRAME NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128381September 10, 2018
STRUCTURE:BODY
WHILE DRIVING ON THE ON THE FREEWAY I FELT AND HEARD A POPPING OR CLUNCK NOISE WHILE SHIFTING LIKE SOMETHING WAS GOING TO FALL OFF AND IT BECAME HARD TO CONTROL AND STEER SO I TOOK MY 2000 328I BMW INTO A PROFESSIONAL MECHANIC AND HE SAID THE PROBLEM IS THE SUBFRAME IS SEPARATING FROM THE BODY OF THE CAR, I WAS ALSO TOLD THIS IS A MANUFACTURER DEFECT. I LOOKED UP ONLINE AND THIS EXACT SAME THING IS HAPPENING TO OTHER MODELS OF THE BMW , I DONT DRIVE MY CAR HARD AND IT IS WELL MAINTAINED AND I BELIEVE BMW SHOULD RECALL THIS FACTORY ERROR AND PAY FOR IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064300January 22, 2018
AIR BAGS, STRUCTURE:BODY, ENGINE
"TAKATA RECALL" I WAS HIT BY A DRIVER GOING APPROX 100MPH ON HIGHWAY 50E FROM BEHIND AND AFTER BEING SEVERALLY HIT MY TEKATA AIRBAG DAMAGED MY CHEST, HURT MY FACE, BURNED MY CLOTHES, ARMS, AND MADE IT IMPOSSIBLE TO BREATHE. THIS WOULDN'T HAVE HAPPENED IF BMW HAD MORE AVAILABILITY TO INFORM, REPLACE AND FIX SUCH A HORRIFIC EVENT.
Crash:
Yes
Fire:
Yes
Injuries:
2
Deaths:
0
#11063075January 16, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2000 BMW 328I. WHILE DRIVING 65 MPH, THE CONTACT'S VEHICLE CRASHED INTO A WALL TO AVOID BEING STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 184,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11055711December 20, 2017
AIR BAGS
I RECIEVED A NOTICE ABOUT THIS RECALL ABOUT 2 YEARS AGO AND HAD IT CHECKED AT BMW SANTA MARIA (CA). TYHEY SAID THEY WO0ULD ORDER THE PARTS AND CALL WHEN THEY CAME IN. HEARING NOTHING FOR A PERIOD OF TIME I WAS TOLD BMW WASN'T WILLING TO DO THE REPLACEMENT AT THAT TIME. THAT THE BELIEVED MY CAR WAS NOT AT RISK. WHEN I RECIECED A 2ND NOTICE I CALLED THEM AGAIN AND WAS TOLD THE REPAIRS HAD BEEN MADE. I ASKED TO SHOW ME PROOF OF THIS AND THEY HAVE NOT. I DO NOT KNOW WHAT TO DO NEXT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001190June 25, 2017
SUSPENSION
CAR WAS MAKING UNHEALTHY NOISES WHILE BEING DRIVEN AND ALSO WHEN GETTING ON AND OFF THE THE VEHICLE. NOISES WERE COMING FROM THE REAR AND MOSTLY UNDERNEATH, AS TIME GOES BY THE NOISES WERE PROGRESSIVELY GOTTEN WORSE. I FINALLY TOOK IT TO A SHOP TO GET IT CHECKED OUT AND THE MECHANIC FOUND THAT THE SUB-FRAME COMPLETELY RIPPED OFF FROM THE MAIN FRAME OF THE CAR. THE MECHANIC ADVISED THAT IT'S VERY DANGEROUS TO OPERATE THE VEHICLE AND THAT THE PROBLEM CAN OR MAY CAUSE A SERIOUS ACCIDENT, EVEN DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993009June 3, 2017
ELECTRICAL SYSTEM
THERES A PROBLEM WITH THE GM5 MODULE INSIDE BMW'S THAT NEED TO BE RECALLED AND FIXED MY CURRENTLY ISN'T WORKING AND NONE OF MY DOORS WILL OPEN WHICH I CONSIDER A HUGE SAFETY HAZARD. FROM WHAT I UNDERSTAND I'M NOT THE ONLY ONE WITH THIS PROBLEM. BMW NEEDS TO AKNOWLEDGE THE PROBLEM THEY HAVE WITH THEIR CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918682October 25, 2016
AIR BAGS
TAKATA RECALL - MY AIR BAG LIGHT IS ON. EVIDENCE OF MOISTURE WAS DISCOVERED AFTER FURTHER INSPECTION BY A CERTIFIED BMW TECHNICIAN. THIS IS INLINE WILL THE CURRENT RECALL HOWEVER I AM BEING TOLD THAT MY VIN IS NOT AFFECTED. I AM EXTREMELY CONCERNED ABOUT MY SAFETY IN THE EVENT OF AN ACCIDENT. WHAT I AM EXPERIENCING IS EXACTLY WHAT IS DESCRIBED IN THE RECALL AND IT SHOULD BE REPAIRED BY BMW IN ACCORDANCE WITH THE RECALL AND THE LAW. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE RESOLVED ASAP BEFORE SOMETHING TRAGIC HAPPENS. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL VEHICLES THAT ARE AFFECTED BY THE FAULTY PARTS OR INSTALLATION OF THE AIR BAGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915539October 12, 2016
POWER TRAIN
I PARKED THE CAR AND WHEN I GOT BACK IN TO DRIVE AWAY, I COULDN'T BACK UP AFTER PUTTING IT IN REVERSE. ENGINED REVVED BUT WOULD NOT MOVE. I HAD TO PUSH CAR OUT OF PARKING SPACE. DEALER WANTS $ 5000.00 TO FIX, WHAT THEY SAY IS A COMMON PROBLEM WITH 2000 BMW 328I'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905790September 12, 2016
AIR BAGS
TAKATA RECALL MY AIRBAG IN THE STEERING WHEEL DEPLOY. IT HAD BEEN PARKED FOR A WEEK OR SO GETTING FLUIDS CHANGED. WENT TO GO PICK IT UP AND THE AIRBAG IN THE STEERING WHEEL HAD DEPLOY. VEHICLE WAS PARKED TIME OF INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845562March 8, 2016
FUEL/PROPULSION SYSTEM, SUSPENSION, UNKNOWN OR OTHER
I BROUGHT THIS CAR ON 3-2-16 WAS TOLD THERE WAS NO ISSUES . SAME DAY I DROVE IT WAS MAKING A NOISE I IMMEDIATELY CALL THEM THEY SAID I CAN BRING IT UP TOO THE SHOP THE NEXT DAY WHERE I BROUGHT THE CAR FROM . WENT TOO SHOP NO ANSWER NO ONE WAS THERE SO I LEFT I THEN MADE APPT TOO GET IT CHECK OUT FOR 3/8/16 THEY TOLD ME BAD NEWS AND CAR IS UNSAFE TOO DRIVE I WENT BACK TOO THE SHOP THERE NOT EVEN TRYING TOO REFUND ME ANY MONEY BACK .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837395February 22, 2016
STRUCTURE:BODY
AUDIBLE POPPING HEARD DURING ANY TORQUE THROUGH REAR OF VEHICLE, CRACKS FOUND ON REAR SUBFRAME WHILE BEING INSPECTED BY LOCAL MECHANIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821822January 23, 2016
STRUCTURE:BODY
REAR DRIVER'S SIDE SUBFRAME MOUNT POINT FAILURE. THE CAR HAS GONE THROUGH CLASS ACTION SUIT IN 2009, AND WAS INSPECTED BY DEALER IN 2010. BUT IT FAILED ANYWAY. I WAS DRIVING ABOUT 20MPH ON CITY STREETS GOING STRAIGHT ACCELERATING FROM A STOP, BUT SHIFTING GEARS FROM 2ND TO 3RD (IT'S A MANUAL TRANSMISSION) WHEN A LOUD EXPLOSIVE BANG WAS HEARD FROM THE REAR WITH AN ALARMING JOLT. INSPECTION OF UNDERCARRIAGE REVEALED THAT THE FLOOR PAN WHERE THE REAR DRIVER SIDE SUBFRAME MOUNT ATTACHES TO HAS COMPLETELY SHATTERED, LEAVING THAT SIDE OF THE REAR AXLE FLOATING. I HAVE BEEN ADVISED BY TWO INDEPENDENT MECHANICS THAT THIS IS A DANGEROUS FAILURE AND I SHOULD NOT BE DRIVING THE CAR. I DO NOT RACE THIS CAR, IT HAS NO RUST IN THE UNDERCARRIAGE, AND HAS NEVER EXPERIENCED SNOW. MECHANICS BELIEVE THIS IS A VERY DANGEROUS FAILURE AND WAS SHOCKED THE CAR WAS NEVER FORMALLY RECALLED FOR SAFETY. HUNDREDS OF CARS ARE AFFECTED AND THIS IS JUST ONE GLIMPSE OF THE EXTENT OF THE FAILURES: HTTP://FORUM.E46FANATICS.COM/SHOWPOST.PHP?P=16850066&POSTCOUNT=1473
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW 328i