Acura · Model Report
Showing safety data for the 2024 model year only.
The windshield on this 2024 MDX must be replaced because of the rear view mirror coming loose from the windshield. Acura is dragging their feet on correcting this dangerous situation of preventing the ability to see or use the rear view mirror.
No injuries · No fire · No crash
I am reporting a potential safety defect involving the rear windshield glass on my Acura MDX. The rear windshield unexpectedly shattered while the vehicle was stationary, with no known impact or contact with an outside object. I was present when the glass shattered and immediately took multiple photographs and videos before the vehicle was moved. Based on what I observed, the glass appeared to break outward rather than from an outside object striking the vehicle. I later drove the vehicle from my home to the Acura dealership after being advised to do so. By the time the vehicle was inspected, portions of the shattered glass were understandably missing. The dealership later identified an area of missing glass as a possible “point of impact,” although I witnessed the event and there was no impact. I am submitting this complaint because I am concerned that the rear glass may have failed spontaneously and could represent a safety issue. Unexpected glass shattering could potentially occur while a vehicle is being driven and could startle a driver, expose occupants to broken glass, or impair visibility. I am also aware that Acura has previously issued technical service information regarding rear windshield glass on certain RDX vehicles shattering without external impact. I understand that my vehicle is an MDX and may not be covered by the same issue, but I believe the circumstances warrant documentation and review for a possible pattern.
No injuries · No fire · No crash
Went to get into my 2024 Acura MDX parked car this morning temperature around 68 degrees and noticed the back window of my 2024 MDX had shattered out. There was a large section of glass missing and the glass looks as if it was pushed from the inside out. The vehicle had not been driven or started since the last evening. It seems as though this was a problem with prior Acura models in previous years. Went to the dealer and talked to the technician who said it is not covered under Acura warranty. This is definitely a safety issue as I could have been driving down the interstate when this happened putting my life and others in danger. I can only assume this is an issue Acura is aware of with the class action lawsuit that had been filed.
No injuries · No fire · No crash
Monday, June 30th, 2025, while driving on highway trip out of state, the vehicle made severe explosion noise, and sounded like I was dragging something metal under the vehicle for approx 30 seconds. After slowing the vehicle, I confirmed there was nothing under the car and the car seemed to be driving fine. There was zero warning light displaying any type of part failure or warning light addressing anything needed attention. In hindsight, I realize that this is when the transmission transfer case malfunctioned. Entire time since I've had the brand new, premium vehicle the car has had routine, healthy maintence from the dealership and also Christian Brothers Automotive when the dealership service center was under construction. At no point, did the dealership bring this issue to my attention, despite a few multipoint inspections. Once my vehicle was out of warranty, the dealership brought the internal malfunction of the transmission transfer case to my knowledge on June 1, 2026. I am a high mileage driver, and this part malfunctioned (unbeknownst to me) while I was still under warranty, however without the warning light, I was ignorant to what actually occurred. Local acura dealership has briefly commented on this, suggesting we file a good will claim. I am reporting this, because I believe this part needs to be RECALLED. No one needs to deal with an internal part malfunction on a brand new vehicle 50-60k miles in. I have had the dealership, and Christian Brothers automotive both, look at the issue once it was brought to my attention, to confirm it is indeed no longer an AWD vehicle without the 13k repair. I am grateful that I was in a place that was flat, and not in need of the AWD when it went out, it was a very distrubing and distracting situation when it occurred, and with my living conditions I don't used AWD but a few times a year. Glad no one was injured when the part failed, it could have seriously ended differently if there was traffic around.
No injuries · No fire · No crash
The transfer case on my 2024 Acura MDX Type S failed with under 30,000 miles. I believe there's a public investigation from the NHTSA, I wanted to ensure my case was reported.
No injuries · No fire · No crash