Volvo XC90 Complaints (2004)
462 consumer complaints on file.
- #10234330July 14, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VOLVO XC90 T6: TRANSMISSION FAILURE AT 64,000 MILES. OTHER ISSUES: BRAKES EVERY 1.5YRS (15,000 MILES); TIRES EVERY TWO YEARS (20,000 MILES). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10234004July 11, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON THE INTERSTATE HIGHWAY, THE 'TRANSMISSION SERVICE URGENT' MESSAGE APPEARED ON THE DISPLAY OF MY 2004 VOLVO XC90. I WAS FORTUNATELY ABLE TO DRIVE THE CAR HOME (<1 MILE) AND GET IT TO A VOLVO SERVICE CENTER (20 MILES) THE FOLLOWING MORNING. THE SERVICE CENTER INDICATED THAT 3RD GEAR OF OUR AUTOMATIC TRANSMISSION WAS 'GONE' AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED WITH A RE-MANUFACTURED TRANSMISSION. I FOUND THIS ISSUE SURPRISING SINCE, ALTHOUGH THIS VEHICLE HAS SIGNIFICANT MILEAGE FOR ITS AGE, >90% OF THAT MILEAGE CAN BE ATTRIBUTED TO HIGHWAY DRIVING (COMMUTE >80 MILES PER DAY). I ALSO HAVE REVIEWED MANY REPORTS ONLINE FROM OTHER VOLVO XC90 VEHICLE OWNERS DESCRIBING THE SAME PROBLEM AT FAR LOWER MILEAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10233704July 9, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR IS NOT DRIVING WELL WHEN I DRIVE IT HESITATES WHICH IS VERY DANGEROUS WHEN I DRIVING ESPECIALLY ON THE HIGHWAY I JUST RECENTLY NOTICED THAT THE TRANSMISSION LIGHT CAME ON, AND WHEN I BROUGHT IT TO BE SERVICE THE SAID IT IS GOING TO BE $2,500 I JUST HAD IT SERVICED IT HAS 94,000 MILES ON IT BUT WHEN I CHECKED ONLINE I SEE THAT OTHERS WITH LESS MILES HAVE THE SAME COMPLAINT WITH LESS MILES. WE PAY ALOT FOR GREAT QUALITY AND SAFETY FOR OUR FAMILIES. SO THERE SHOULD BE A RECALL CAUSE I'M NOT THE ONLY ONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10233122July 3, 2008ELECTRONIC STABILITY CONTROL (ESC)
I HAVE A 2004 VOLVO XC90 THAT HAS 52,000 MILES ON IT. I STARTED RECEIVING A "BRAKE FAILURE" WARNING AND TOOK IT IN TO MY MECHANIC. HE SAID IT WAS ABS/DSTC CONTROL MODULE WHICH REGULATES THE ANTI-LOCK BRAKES AND DYNAMIC STABILITY CONTROL. THIS IS A SAFETY FEATURE, AND ACCORDING TO MY MECHANIC, HAS BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL. IT REQUIRES REPLACING WITH A FACTORY PART, AND REPROGRAMMING OF THE COMPUTER AT A COST TO THE CONSUMER OF ABOUT $1100. LABOR FOR THIS IS APPROXIMATELY $250. SINCE THIS IS A SAFETY FEATURE, AND DUE TO THE FACT THAT THIS IS SUCH A COMMON PROBLEM WITH THIS VEHICLE, I FEEL IF IS REASONABLE TO REQUEST THAT VOLVO RECALL THESE VEHICLES AND REPAIR THIS FEATURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10232285June 25, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION COMPLAINT FOR VOLVO XC90 T6 2004. DEALERSHIP SAYING TRANSMISSION NEEDS TO BE REPLACED. VEHICLE IS ONLY AT 60,000 MILES. MANY OTHER CONSUMERS DEALING WITH THE SAME ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230843June 12, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING BACK FROM THE STORE AND THE TRANSMISSION STARTED TO SLIP. I TURNED AROUND TO MOVE THE CAR FROM MY PARKING GARAGE TO THE STREET AND THE TRANSMISSION WARNING LIGHT CAME ON AS MY CAR STOPPED ACCELERATING AS I PARKED. THE CAR HAD BEEN SERVICED BY THE DEALER 2 DAYS PRIOR INCLUDING A SERVICE AND TRANSMISSION FLUID FLUSH. THE VEHICLE HAD 45,000 MILES ON IT. THE DEALER REPLACED THE TRANSMISSION (UNDER OUR EXTENDED WARRANTY) AND SAID THE COOLANT HAD LEAKED INTO THE TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230540June 11, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10230191June 6, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
I DRIVE A 2004 VOLVO XC90 T6 AWD. SUV. AFTER 78,000 MILES MY TRANSMISSION HAS COMPLETELY FAILED WITHOUT WARNING. I WAS ON THE ROAD AND EVERYTHING WAS NORMAL . AFTER ACCELERATING AT A BUSY TRAFFIC LIGHT FIRST AND SECOND GEAR IN MY TRANSMISSION FAILED. THIS OCCURRED IN BUSY TRAFFIC. THE TRANSMISSION ENGAGED SUDDENLY AND THE CAR JERKED FORWARD WITHOUT WARNING OR CONTROL. THE ENTIRE TRANSMISSION HAS TO BE REBUILT. I SEARCHED ON LINE TO SEE IF THERE WERE ANY DISCUSSIONS ABOUT THIS AND THERE ARE. PLEASE CHECK EDMUNDS.COM VOLVO FORUM. THERE ARE OVER 35 SIMILAR COMPLAINTS SOME WHILE PEOPLE WERE DRIVING AT HIGH SPEEDS. APPARENTLY VOLVO USED A GM TRANSMISSION DESIGNED FOR A MUCH SMALLER CAR. THERE SHOULD BE A RECALL FOR VOLVO TO CHANGE OR REPAIR THIS VERY EXPENSIVE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10228335May 20, 2008STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:COLUMN
TL*THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE STEERING COLUMN MAKES A KNOCKING NOISE WHEN IT IS TURNED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES IN THE VEHICLE PRIOR TO THE FAILURE. THE VEHICLE HAS BEEN DIAGNOSED BY THE DEALER SEVERAL TIMES, BUT THE FAILURE STILL PERSISTS. THE CURRENT MILEAGE IS 77,000 AND FAILURE MILEAGE WAS 23,000. UPDATED 6/9/08 *CN THE VEHICLE ALSO HAD A POWER STEERING LEAK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227225May 10, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
THREE AND A HALF WEEKS AGO MY 2004 T6 XC90 JERKED FOR THE FIRST TIME. I WAS ON LEAVING THE PARKING LOT AT WORK AND THE REAR END MADE A LOUD BUMPING SOUND AND THE CAR JERKED FORWARD. IT FELT LIKE ANOTHER CAR HAD BUMPED INTO ME, BUT I WAS THE ONLY CAR ON THE ROAD. IT DIDN'T HAPPEN AGAIN FOR ANOTHER WEEK OR SO. THURSDAY, APRIL 24TH, I'M DRIVING TO WORK AND THE CAR ISN'T PICKING UP SPEED WHEN I PUSH THE GAS. THE RPMS GO UP BUT IT DOESN'T ACCELERATE. FRIDAY, APRIL 25TH I TOOK IT TO THE DEALER AND THERE WAS NO PROBLEM. THE CAR DROVE PERFECTLY, EVEN AFTER I PICKED IT UP. SATURDAY, APRIL 26TH AT 9PM, I'M DRIVING ALONE ON THE INTERSTATE AND THE TRANSMISSION SERVICE URGENT LIGHT COMES ON, THE CAR LOSES POWER THE RPMS ARE RUNNING UP WITH NO ACCELERATION. FORTUNATELY I WAS IN THE RIGHT LANE SO I GOT OFF AT THE NEXT EXIT AND WAS ABLE TO MAKE IT HOME, BUT IT CONTINUED TO HAVE INTERMITTENT POWER LOSS THE WHOLE TIME. I'M IN NIGHTTIME TRAFFIC PUTTING ON THE HAZARD LIGHTS TRYING TO GET HOME. I HAVE TO WAIT TILL MONDAY TO GO BACK TO THE DEALER, THE TRANSMISSION SERVICE LIGHT HAS BEEN ON SINCE SATURDAY. THE DEALERSHIP GETS THE VEHICLE MONDAY, AND KEEPS IT UNTIL FRIDAY SAYING THE CEM MODULE HAD TO BE REPLACED. I WASN'T CONFIDENT OF THE FIX SO THE DEALERSHIP SERVICE REP KEPT THE CAR TO DRIVE OVER THE WEEKEND. I PICKED IT UP MONDAY, MAY 5TH. THE INVOICE SAYS 'CODE TCM 002B INCORRECT GEAR RATIO' WAS THE ERROR MESSAGE FOUND. THE SOFTWARE FOR THE TCM WAS UPGRADED, BUT APPARENTLY DIDN'T FIX THE PROBLEM BECAUSE THE CEM WAS REPLACED. THIS VEHICLE HAD 53,897 MILES ON IT WHEN HIS OCCURRED. I HAVE NOT OWNED THE CAR 4 YEARS YET AND WISH I HAD GOTTEN AN EXTENDED WARRANTY BECAUSE THIS RECENT WORK WAS NOT COVERED AND COST $1297. FROM WHAT I'VE LEARNED ON THE INTERNET IN THE PAST FEW WEEKS THIS T6 XC90 HAS TRANSMISSION FAILURE AS ITS THEME. I FIND IT INCREDULOUS THAT VOLVO MAY BE PUTTING ME AND OTHER MEMBERS OF THE PUBLIC AT RISK FOR A PROBLEM THAT COULD RESULT IN AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227151May 9, 2008VISIBILITY:SUN/MOON ROOF ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION
2004 XC90T6 HAS FAILED TRANSMISSION AT 82,500 MILES. I FIRST NOTICED PROBLEM WHEN FIRST STARTING FROM STOP. THE VEHICLE WOULD NOT ACCELERATE AND THEN IT FELT LIKE I HAD BEEN REAR ENDED. PROBLEM PERSISTED AND NOW PROBLEM OCCURS AT FIRST ACCELERATION AND AT FURTHER ATTEMPTS TO INCREASE SPEED THE TRANSMISSION FALLS OUT OF GEAR AND CATCH. THE FAILURE OF THE TRANSMISSION POSES A SIGNIFICANT SAFETY RISK AND APPEARS TO BE A WIDE SPREAD PROBLEM PARTICULARLY WITH THE 2004 XC90 T6. THE LAST TIME IT FAILED I WAS STUCK IN THE MIDDLE OF AN INTERSECTION AND WAS ALMOST STRUCK BROAD SIDE BY AN APPROACHING VEHICLE. THE VOLVO DEALERSHIP ADVISES ME THAT THE ORIGINAL TRANSMISSION IS NOT COMPATIBLE WITH THE T6 ENGINE. REPORTED FAILURES HAVE OCCURRED AS EARLY AS 1,500 MILES AND VOLVO'S CORRECTIVE MEASURES OF REPLACING THE TRANSMISSIONS WITH REMANUFACTURED TRANSMISSIONS DOES NOT APPEAR TO BE CORRECTING THE PROBLEM AS THERE ARE NUMEROUS REPORTS OF REPEAT FAILURES. VOLVO HAS AGREED TO REPLACE THE TRANSMISSIONS WITH A REMANUFACTURED TRANSMISSION BUT HAS REFUSED TO PAY FOR LABOR. THE DEALER HAS AGREED TO PAY FOR HALF OF THE LABOR. I HAVE REQUESTED THE DEALER TO RETAIN THE TRANSMISSION AND THE ASSOCIATED PARTS. I HAVE ALSO ASKED VOLVO IF THEY HAVE NOTIFIED NHTSA OF THE WIDESPREAD FAILURES AND THEY HAVE REFUSED TO PROVIDE ME WITH THIS INFORMATION. THE DRAIN LINES FROM THE SUNROOF HAD TO BE REPLACED. UPDATED 05/15/08
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10227081May 8, 2008POWER TRAIN:AUTOMATIC TRANSMISSION
2004 VOLVO VC90 TRANSMISSION SLIPPING. COULD HAVE CAUSED ACCIDENT. MANY SIMILAR CASES POSTED ALL OVER WEB. VOLVO OFFERS NO WARRANTY ASSISTANCE. MANY POSTS REFER TO MULTIPLE TRANNY REPLACEMENTS UNDER WARRANTY. VOLVO HAS PROBLEM AND DOING NOTHING. PERHAPS YOU CAN PERSUADE THEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10224454April 14, 2008POWER TRAIN
GRINDING NOISE IN DRIVE TRAIN RF WHEEL BEARING SEIZED , REPLACED FOR 257.50 LABOR CHARGE. VEHICLE IS MAKING NOISE AGAIN NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10223412April 4, 2008SUSPENSION:REAR
APPROXIMATELY 10 MONTHS AGO MY 2004 VOLVO XC-90 AWD HAD A COMPLETE FAILURE OF MY RIGHT REAR WHEEL BEARING AT 68,000 MILES. THE DEALER RECOMMENDED REPAIRING BOTH WHEEL BEARINGS SINCE "IT IS A COMMON FAILURE ON VOLVO VEHICLES" WITH THAT IN MIND, I HAD THEM BOTH REPLACED AT A SIGNIFICANT FINANCIAL COST TO ME. NOW, I HAVE BEEN TOLD THE ANGLE GEAR (WHICH DRIVES AWD AND IS DIRECTLY TIED TO THE REAR WHEELS) HAS "BURNT OUT" AND IS (ACCORDING TO MY SERVICE ADVISOR) "TIED TO THE PREVIOUS WHEEL BEARING ISSUE" I HAD JUST 19, 000 MILES AGO. THE COST FOR THIS REPAIR IS $2900 ($1875 JUST FOR THE PART) ALL AT ANOTHER HUGE COST TO ME. ALL IN ALL, I'VE SPENT OVER $4100 DOLLARS ON THE REAR WHEEL/ANGLE GEARS - NOTHING YOU SHOULD EVER HAVE TO DO BEFORE THE VEHICLE IS EVEN 4 YEARS OLD! UPON DOING RESEARCH AND TALKING TO OTHER VOLVO OWNERS, IT IS VERY WELL DOCUMENTED THAT THERE IS A DEFECT IN VOLVO'S DESIGN AND PERFORMANCE OF THEIR WHEEL BEARINGS AND AWD SYSTEM, YET NO ONE IS DOING ANYTHING ABOUT IT. VOLVO JUST PROVIDES LIP SERVICE AND DOESN'T SEEM TO WANT TO ADMIT THERE IS A PROBLEM , REGARDLESS OF THE REPETITIVE COMPLAINTS THEY HAVE RECEIVED ON THESE VERY CONCERNS. I HAVE RIGOROUSLY MAINTAINED THIS VEHICLE ACCORDING TO VOLVO'S RECOMMENDATIONS AND KNOW THESE ISSUES AREN'T CAUSED BY ANY NEGLECT ON MY BEHALF. VOLVO IS PLAYING WITH PEOPLES LIVES AND MONEY BY NOT TAKING PRESCRIPTIVE STEPS TO CORRECT THESE ISSUES - ALL AT A TREMENDOUS FINANCIAL COST TO THEIR CUSTOMERS. THERE NEEDS TO BE A RECALL BEFORE ANY SERIOUS INJURIES OR DEATHS OCCUR FROM FAILURE OF THESE CRITICAL VEHICLE PARTS, IF NOT, IT'S ONLY A MATTER OF TIME BEFORE SOMETHING BAD HAPPENS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10218428February 18, 2008EXTERIOR LIGHTING:HEADLIGHTS
THE PLASTIC HEADLIGHT LENSES OF MY 2004 VOLVO XC90 HAVE BECOME CLOUDY AND APPEAR TO PREMATURELY AGING. THIS IS A SAFETY ISSUE AND BOTH THE DEALER -- DON BEYER VOLVO IN FALLS CHURCH, VA -- AND VOLVO REFUSE TO ACKNOWLEDGE THE PROBLEM OR REPAIR IT UNDER THE VEHICLE'S WARRANTY. OTHERS HAVE EXPERIENCED THIS PROBLEM AS WELL: HTTP://WWW.VOLVO-FORUMS.COM/T4575-XC-90-HEADLIGHT-LENS-CRAZING.HTM AND HTTP://WWW.VOLVOFORUMS.COM/M_62330/TM.HTM THE DEALERSHIP IS CALLING IT "WIND DAMAGE," WHICH MAKES NO SENSE. THE VEHICLE HAS NOT BEEN DRIVEN IN EXTREME WEATHER AND IS ALMOST EXCLUSIVELY DRIVEN IN THE METROPOLITAN DC AREA. EVEN IF IT IS WIND DAMAGE, THEN THE COMPONENT IS DEFECTIVE AS IT IS UNABLE TO WITHSTAND THE MODERATE WINDS OF THE MID-ATLANTIC REGION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10216808February 3, 2008SUSPENSION:REAR
REAR HUB (BEARINGS) ON PASSENGER SIDE FAILED. THIS IS THE THIRD TIME A REAR HUB FAILED. THE FIRST TIME IN 2005 THE VEHICLE HAD 28,000 MILES. THIS TIME THE REAR WHEEL WAS HELD ON BY THE BRAKE CALIPER ACCORDING TO THE VOLVO DEALER THAT REBUILT IT. THE SECOND WAS THE DRIVER SIDE REAR HUB FAILED IN 2007 WITH 72,000 MILES. THE THIRD WAS THE PASSENGER SIDE REAR HUB THAT FAILED ABOUT A WEEK AGO. THE VEHICLE MILEAGE WAS 84,000. THIS VEHICLE IS MAINTAINED ACCORDING TO THE MANUFACTURER'S SCHEDULE. IT IS QUITE DANGEROUS (REFER TO THE FIRST INCIDENT). THERE NEEDS TO BE A RECALL WOULD SEEM TO BE THE CORRECT OUTCOME. THOUGH THERE IS AN EXTENDED WARRANTY AFTER THE 50,000 MILE PERIOD THERE HAS BEEN A COST TO US. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10206835October 24, 2007STEERING
STEERING FEELS SLOPPY AND CAR PULLS TO THE LEFT. DEALER SENT IT FOR ALIGNMENT FOR MORE THAT 10 TIMES. PROBLEM NOT RECTIFIED. DEALER ALSO REPLACED THE FLANGE NUT IN THE STEERING WHEEL BUT FEELS STILL SLOPPY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10206023October 17, 2007SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:REAR
I HAVE NOW EXPERIENCED THE FAILURE OF THE SECOND REAR WHEEL BEARING ON MY 2004 VOLVO XC-90 AWD, WITH THE SECOND FAILURE RESULTING IN THE PARTIAL SEPARATION OF THE WHEEL FROM THE VEHICLE AT HIGHWAY SPEEDS. THERE IS A DEFECT IN THE DESIGN OF THE WHEEL BEARING, AND THESE BEARINGS SHOULD BE REPLACED IN THE FIELD BEFORE THER IS A FATALITY OR SERIOUS INJURY. ALTHOUGH VOLVO HAS REPLACED BOTH BEARINGS UNDER WARRANTY, A BRIEF INTERNET SEARCH INDICATES THIS IS A VERY COMMON FAILURE ON THIS MODEL. DAMAGE ON THE SECOND FAILURE RESULTED IN $1800 DAMAGE TO THE VEHICLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10205419October 11, 2007VISIBILITY:SUN/MOON ROOF ASSEMBLY, EXTERIOR LIGHTING:HEADLIGHTS
WE PURCHASED OUR XC90 2005 FROM GENGRAS VOLVO IN MERIDEN, CT ON DEC 24, 2006. IT IS NOW OCT 11, 2007. SINCE WE'VE HAD THE CAR WE'VE PUT AROUND 8,000 MILES ON IT. IT IS NOT OUR PRIMARY VEHICLE AND SITS PARKED IN OUR GARAGE MOST OF THE TIME. ON 10/10/07, UPON LEAVING WORK AND GETTING INTO MY SUV I SAW A RATHER LARGE PUDDLE OF WATER ON THE FLOOR OF THE DRIVER?S SIDE OF MY XC90. THE CAR OBVIOUSLY HAD BEEN PARKED OUTSIDE AND IT WAS RAINING THAT DAY. SINCE WE WERE BRINGING THE CAR INTO STAMFORD VOLVO ON 10/11/07 TO REPLACE THE FRONT HEADLIGHTS - THE SEAL ON BOTH HEADLIGHT WERE CRACKED AND NEEDED TO BE REPLACED (THESE PARTS WERE UNDER WARRANTY AND I FIGURED IT WAS BEST TO DO THAT), I ALSO REQUESTED STAMFORD CT VOLVO TO LOOK AT THE WATER PROBLEM AS WELL. ON 10/11/07, STAMFORD CT VOLVO INFORMED ME AND MY HUSBAND THAT THE SUNROOF DRAINS WERE CLOGGED AND HAVE BEEN FOR SOMETIME. WE WERE LED TO BELIEVE THAT THE PROBLEM WAS IN FACT A PRE-EXISTING CONDITION. IN FACT HE ELABORATED TO SAY THAT THIS IS A COMMON PROBLEM ON THIS CAR. IT IS PROBABLY THE REASON WHY THE CAR HAS ALWAYS HAD A MUSTY ODOR TO IT. IN FACT, WE NOTICED THIS ODOR AT TIME OF PURCHASE FROM GENGRAS VOLVO IN MERIDEN, CT AND THE SALES MAN (MATTHEW MARTIN AT GENGRAS VOLVO IN MERIDEN, CT) HAD ALSO NOTICED THE ODOR AS WELL AND AT OUR REQUEST WAS GOING TO LOOKING INTO IT MORE. ON 10/11/07, I CALLED PAUL SMITH THE GENERAL MANAGER AND SUPPOSED OWNER OF GENGRAS VOLVO IN MERIDEN, CT TO NOTIFY HIM OF THE DRAIN PROBLEM AND DAMAGE TO THE INTERIOR AND TO LET HIM KNOW THAT THIS PROBABLY SHOULD HAVE BEEN DEALT WITH AT THE TIME OF PURCHASE SINCE IT IS A COMMON PROBLEM WITH THIS CAR AND THERE WAS AN MUSTY ODOR HIS SALESMAN HAD ACKNOWLEDGED. HE IMMEDIATELY SAID IT WAS MY FAULT THAT THE DRAIN WAS CLOGGED AND HE WAS ABSOLUTELY NOT GOING TO PAY THE $150.00 TO UNCLOG THE DRAIN AND THE $800.00 TO REPAIR MY INTERIOR DAMAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10205276October 9, 2007SEAT BELTS:FRONT:ANCHORAGE, STEERING: STEERING WHEEL/HANDLE BAR, EXTERIOR LIGHTING, ELECTRICAL SYSTEM:SOFTWARE, SUSPENSION
UNSAFE FRONT SUSPENSION REPAIRED 4 TIMES BY VOLVO INVOLVING DISTRICT FACTORY TECHNICAL SUPERVISOR AND TECHNICIANS ON 3 OF FOUR OCCASIONS AND THE VEHICLE STILL HAS SERIOUS SAFETY AND HANDLING CONCERNS - NO ONE IN THE FAMILY WILL DRIVE THE CAR. IT HAS ALSO HAD SERIOUS PERFORMANCE RELATED SAFETY ISSUES REGARDING VEHICLE ELECTRONICS VIRTUALLY SHUTTING THE VEHICLE DOWN IN THE MIDDLE OF AN INTERSTATE. ANTI SKID PROBLEMS ON MULTIPLE OCCASIONS. DRIVERS SEAT BELT ANCHOR WAS IMPROPERLY ATTACHED AND WOULD NOT HAVE HELD IN AN ACCIDENT. THE STEERING WHEEL CAME DANGEROUSLY LOOSE WHILE DRIVING AND THE DEALERSHIP STATED THAT IT HAD NEVER BEEN PROPERLY AFFIXED. (I HAVE OWNED 300 CARS IN MY LIFE AND NEVER HAS A STEERING WHEEL COME LOOSE)! TIRES WERE ABNORMALLY BADLY AND QUICKLY DUE TO SIGNIFICANT SUSPENSION PROBLEMS AND WERE NOT WARRANTY BY THE MANUFACTURE.. ELECTRICAL PROBLEMS CAUSED SEVERAL FUSES TO BLOW IN THE DARK EFFECTIVELY TURNING ALL REAR MARKER AND TAIL LIGHTS OFF. IT WAS NECESSARY TO DRIVE WITH THE HAZARD LIGHTS ON TO AVOID BEING HIT BY ANOTHER DRIVER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0