Volvo XC90 Complaints (2005)

223 consumer complaints on file.

#10216138January 26, 2008
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
ANGLE IRON FAILED IN VOLVO XC90. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215616January 22, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S DOOR WILL NOT LATCH PROPERLY. MUST RECYCLE THE LOCK (LOCK THEN UNLOCK, SOMETIMES MORE THAN ONCE) IN ORDER TO GET THE DOOR TO LATCH SHUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215546January 21, 2008
ELECTRICAL SYSTEM
WHILE DRIVING ON THE FREEWAY, THE INSTRUMENT PANEL WENT DAK, SIGNALS STOPPED WORKING, STEREO AND OTHER ELECTRICAL DEVICES QUIT WORKING. THE CAR STILL RAN. THE DEALER HAS BEEN UNABLE TO DETECT AND FIX THE PROBLEMS AFTER ONE WEEK AND DOES NOT KNOW WHEN AND STATES THAT THE PROBLEM IS IN THE CENTRAL COMPUTER. ON THREE OTHER OCCASION THIS CAR HAS BEEN TO VOLVE DEALER FOR COMPUTER SYSTEM UPGRADE; ONCE FOR IDLING ERRATICALLY, ONCE FOR PASSENGER SIDE WINDOW NOT STOPPING WHEN IT REACHED MAXIMUM CLOSURE HEIGHT AND ONCE FOR STEREO SYSTEM NOT EJECTING CDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214202January 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT OUT AT 62K MILES AND HAD TO BE REPLACED. CHECKING ON EDMUNDS WEBSITE, THIS APPEARS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212179December 18, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE HEATER PIPES THAT GO THROUGH THE FIREWALL HAVE CORRODED IN LESS THAN 2 YEARS AND NORTH POINT VOLVO WANTS A $1,000.00 TO TAKE OF THE DASH AND REPLACE THIS PART ON THE HEATER WHICH IN AND OF ITSELF IS ONLY A $40.00 PART. THIS PIPE SHOULD NOT BE DEFECTIVE ON A CAR THAT'S LESS THAN TWO YEARS OLD. POOR QUALITY!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207336October 29, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL*THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT NOTICED A BURNING SMELL INSIDE THE PASSENGER COMPARTMENT. THE VEHICLE WOULD NOT START AND WAS TOWED TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE JACK CRANK HANDLE CAUSED THE FAILURE. THE CONTACT WAS UNSURE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V221000 (ELECTRICAL SYSTEM:BATTERY:CABLES). THE CURRENT AND FAILURE MILEAGES WERE 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186341March 28, 2007
ELECTRICAL SYSTEM
TL* - THE CONTACT OWNS A 2005 VOLVO X90. WHILE DRIVING 10 MPH SMOKE CAME FROM UNDER THE HOOD. THERE WERE NO WARNING INDICATORS. THE VEHICLE WAS PULLED OVER, AND THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE FAILURE MILEAGE WAS 23,000. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. A FIRE REPORT FILED, AND THE CONTACT HAS PICTURES. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186118March 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE WAS PURCHASED OUTRIGHT AS A NEW VEHICLE IN FEBRUARY 2005. THIS 2005 XC90, FWD WITH APPROXIMATELY 13,880 MILES HAD A COMPLETE TRANSMISSION FAILURE ON 03/21/2007. DAY PRIOR TO THE EVENT, AN ODD NOISE WAS HEARD ON DRIVER'S SIDE OF VEHICLE. UPON ACCELERATION VEHICLE WOULD HESITATE THEN LUNGE FORWARD. SERVICE DEPARTMENT CALLED UPON ARRIVAL AT HOME. THE FOLLOWING MORNING, ON WAY TO DEALERSHIP/SERVICE, 2 BLOCKS FROM THERE VEHICLE LOST POWER AND WOULD NO LONGER ACCELERATE. WAS NOTIFIED THAT A NEW TRANSMISSION WAS NEEDED. CURRENTLY AM AWAITING NEW TRANSMISSION. AS PER SERVICE THIS WAS UNDER WARRANTY. SERVICE DEPT AND VOLVO NA, STATED THAT THE NEW TRANSMISSION WILL ONLY BE COVERED FOR THE REMAINDER OF THE NEW CAR WARRANTY PERIOD WHICH WOULD BE APPROXIMATELY 2 YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184920March 13, 2007
ELECTRICAL SYSTEM
I WAS DRIVING MY 2005 VOLVO XC90 AWD A FROM MY HOME TO WORK(ABOUT 20 MILES) WHEN I WAS PARKING THE CAR ON A PARKING LOT, I NOTICED SMOKE COMING FROM UNDER THE HOOD. THE NEXT MOMENT I SAW A LITTLE FIRE COMING FROM UNDER THE HOOD. I STOPPED THE CAR AND GOT OUT. THE FIRE WAS GETTING BIGGER AND BIGGER. I IMMEDIATELY CALLED 911. BY THE TIME THE FIRE ENGINE ARRIVED THE CAR WAS IN FLAMES, AND THE FRONT WINDSHIELD CRACKED AND FELL INSIDE THE CAR. THE FRONT SEATS AND MY PERSONAL PROPERTY WERE BURNED. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10181317February 1, 2007
STEERING:LINKAGES:TIE ROD ASSEMBLY, TIRES:SIDEWALL
TL* - THE CONTACT OWNS A 2005 XC90 VOLVO. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL ON THE VEHICLE WHICH WAS ISSUED MAY 3 2006. SHE WAS NOT NOTIFIED OF THE SAFETY RECALL UNTIL SHE TOOK THE VEHICLE TO DEALER FOR SCHEDULED MAINTENANCE IN JANUARY 2007. THE CONTACT BELIEVED THAT THE PROBLEMS SHE CURRENTLY HAD WITH THE TIRES HAVING UNEVEN WEAR AND WEARING DOWN TO THE INDICATORS, AND CRACKED TREAD WERE CAUSED BY THE DEFECT STATED IN SAFETY RECALL 06V155000.THE RECALL STATED THAT THE OUTER TIE ROD BALL JOINT COULD DEFORM AT HIGH LOADS CAUSING A LOSS OF THE CLAMPING FORCE ,AND THE NUT MAY LOOSEN, WHICH MAY EVENTUALLY LEAD TO A FATIGUE FRACTURE OF THE OUTER TIE ROD BALL JOINT. THE CONTACT STATED THAT THE TIRES CURRENTLY HAVE 17,000 MILES, THE FAILURE MILEAGE WAS 12000. THE CONTACT WOULD LIKE TO HAVE THE TIRES REPLACED BY THE MANUFACTURER. *AK THE TIRES WEARING WERE DUE TO THE RECALL. UPDATED 03/19/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179457January 23, 2007
TIRES:TREAD/BELT
THE TYPE OF TIRES VOLVO IS PUTTING ON THE XC90 IS TOO SOFT LEADING TO PREMATURE TIRE FAILURE. VOLVO REPLACED THE TIRES WITH THE SAME TYPE/BRAND AND THE TIRES HAVE AGAIN WORN. I HAVE HAD TWO SETS OF TIRES WITH IN 35,000 MILES. RESEARCHING THE WEB HAS CONFIRMED THIS IS A PROBLEM VOVLO XC90 WIDE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174269November 26, 2006
TIRES
I BROUGHT MY 2005 XC90 IN FOR ROUTINE MAINTENANCE AT 25,500 MILES. AT THAT TIME, IT WAS DETERMINED THREE OF THE FOUR TIRES WERE WORN ON THE OUTER EDGES AND SHOULD BE REPLACED. THIS IS UNACCEPTABLE FOR A VEHICLE TO HAVE THREE OF ITS TIRES REPLACED WITHIN THE FIRST 25K MILES OF SERVICE. SOMETHING IS OBVIOUSLY WRONG WITH EITHER THE TIRES OR THE VEHICLE DYNAMICS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173453November 14, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED THE PASSENGER FRONT AIRBAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO COULD NOT DUPLICATE THE PROBLEM. THE GENERAL MANAGER SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO ANOTHER DEALERSHIP FOR SERVICE BECAUSE THE DEALER WAS NOT WILLING TO SERVICE OR FURTHER EXAMINE THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10172906November 8, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER
WINDSHIELD WIPERS LEAVE A STREAK ACROSS WINDSHIELD, SIGNIFICANTLY IMPAIRING VISION AND MAKING DRIVING IN RAIN HAZARDOUS. BOTH WIPER BLADES AND WINDSHIELD WIPER ARMS WERE REPLACED BY DEALER - PROBLEM PERSISTS. THIS HAS BEEN AN ONGOING ISSUE SINCE THE CAR WAS PURCHASED; DEALER ACKNOWLEDGE THE PROBLEM BUT HAS NOT ADEQUATELY REPAIRED THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171029October 17, 2006
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE WAS BOUGHT BACK IN 10/31/04. WITHIN WEEKS OF HAVING THE VEHICLE, WE NOTICED LOST OF POWER AND PERFORMANCES IF THE VEHICLE. WE CALLED THE DEALER ABOUT IT AND SAID THAT IT MIGHT JUST BE DUE TO THE GAS CAP. AS IT TURNED OUT THEY HAD TO REPLACE A SOLENOID WHICH PART OF THE STARTER OR SOME TYPE OF FIRING MECHANISM FOR THE ENGINE. AFTER THAT PROBLEM WAS FIXED, WE HAD TO CONTINUALLY BRING THE VEHICLE BACK TO THE DEALER FOR THE CHECK ENGINE CONSTANTLY COMING ON. THIS WENT ON FOR NUMEROUS TIMES UNTIL THEY FOUND A RELAY PROBLEM. LAST FRIDAY MY WIFE, WHO PRIMARILY DRIVES THE CAR, COMPLAINED ABOUT THE PERFORMANCE AND LOST OF POWER ISSUE. I TEST DROVE THE VEHICLE AND CONFIRMED HER WORRIES ABOUT THE VEHICLE. THE VEHICLE DOES NOT ACCELERATE PROPERLY AND A SUDDEN JERK OR RISE OF RPM WHEN IT HITS ITS MARK. ALSO AROUND 60 MPH AND 70 MPH YOU CAN HEAR OBVIOUS NOISE FROM THE ENGINE. AT IDLE FOR ABOUT A MINUTE YOU CAN SMELL SOMETHING BURNING IN THE ENGINE COMPARTMENT. THE VEHICLE WILL BE TAKEN TO DEALER ON 10/17/06. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168086September 12, 2006
TIRES:TREAD/BELT
DT*: THE CONTACT STATED WHILE ROUTINE MAINTENANCE AT 15,000 MILES WAS PERFORMED, IT WAS DETERMINED ALL FOUR TIRES WERE 60% WORN, AND SHOULD BE REPLACED. THESE ARE PIRELLI SCORPION TIRES.*AK UPDATED 10/25/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163449July 25, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
I TOOK MY 2005 VOLVO XC-90 TO THE DEALERSHIP TO HAVE THE OUTER TIE RODS REPLACED IN CONJUNCTION WITH A RECALL NOTICE I RECEIVED FROM VOLVO. WHEN I ARRIVED AT THE DEALERSHIP, I WAS TOLD BY THE SERVICE ADVISER THAT I SHOULD HAVE THE REAR WHEELS ALIGNED BECAUSE THEY WERE FINDING THAT WHEN THIS RECALL SERVICE WAS BEING PERFORMED, THE REAR WHEELS NEEDED ALIGNMENT AS WELL AS THE FRONT WHEELS. I WAS ALSO TOLD THAT VOLVO WOULD BE PAYING FOR THE FRONT WHEELS TO BE ALIGNED, BUT THAT I WOULD HAVE TO PAY FOR THE REAR WHEEL ALIGNMENT AT THE SPECIAL PRICE OF $59.95. I DECLINED THE REAR WHEEL ALIGNMENT BECAUSE I FELT IT WOULD BE FOOLISH TO PAY FOR SOMETHING LIKE THIS BEFORE KNOWING WHETHER A PROBLEM REALLY EXISTED. SEVERAL HOURS LATER, I RECEIVED A CALL FROM THE DEALERSHIP SAYING THAT THEY WERE WORKING ON MY CAR AND THAT MY REAR WHEELS REALLY DID NEED TO BE ALIGNED. NOT KNOWING WHAT ELSE TO DO, I CONSENTED TO PAY TO HAVE THE WORK DONE. I RETURNED FROM THE DEALERSHIP WITH THE RECALL WORK COMPLETED AND MY WALLET HAVING BEEN EMPTIED OF $66.37 ($59.95 + TAX AND MISCELLANEOUS CHARGES). I DECIDED TO WRITE TO YOU SINCE I BELIEVE THIS WHOLE PROCESS IS BLATANTLY UNFAIR TO THE CONSUMER. VOLVO RECALLS DEFECTIVE PARTS BUT ONLY PAYS FOR THE FRONT WHEELS TO BE ALIGNED, YET THE DEALERSHIP IS SAYING THAT THEY ARE FINDING THAT ALL OF THE WHEELS NEED TO BE REALIGNED? MY CAR IS ABOUT 15 MONTHS OLD, AND I HAD MY 15,000 MILE SERVICE DONE IN EARLY JUNE. AT THAT TIME, MY WHEELS WERE ROTATED AND BALANCED AND NOTHING WAS SAID INDICATING I HAD AN ALIGNMENT PROBLEM EITHER IN THE FRONT OR THE REAR OF THE CAR. IT SEEMS TO ME THAT VOLVO IS TAKING ADVANTAGE OF ITS CUSTOMERS BY HAVING THEM COME IN TO HAVE PARTS REPLACED "FREE" OF CHARGE ONLY TO WALK OUT WITH A BILL FOR "NECESSARY" SERVICES WHICH ARE "NOT COVERED". I DON'T KNOW IF OTHERS HAVE EXPERIENCED THIS, BUT I WANTED TO GO ON RECORD WITH WHAT HAPPENED TO ME. THANK YOU FOR YOUR TIME AND ATTENTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156932May 7, 2006
TIRES:TREAD/BELT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
BRAKE PROBLEM AT 13000 MILES AND AGAIN AT 25000, COSTLY REPAIR, THE TRUCK WEIGHS 6000 LBS AND BRAKE SYSTEM IS NOT ADEQUATE FOR VEHICLE. CALIPER HAD TO BE REPLACED ON NEW VEHICLE! PLEASE INVESTIGATE, I KNOW THIS WILL HAPPEN AGAIN, BRAKES HAVE EXCESSIVE DUST, WEAR FAST. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149708February 8, 2006
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DT*: THE CONTACT STATED THE TOWING CAPACITY LISTED IN THE OWNER'S MANUAL CONFLICTS WITH A BROCHURE PROVIDED BY THE DEALER. THE BROCHURE MADE NO MENTION OF THIRD ROW SEATING HAVING AN IMPACT ON TOWING CAPACITY WHILE THE OWNER'S MANUAL INDICATED THE THIRD ROW SEATING REDUCED TOWING CAPACITY. WHILE TOWING A SNOWMOBILE TRAVELING 30MPH THE VEHICLE EXPERIENCED A LOSS OF POWER, THE REAR OF THE VEHICLE DROPPED DOWN AND THE FRONT WHEELS LOST TRACTION. THE VEHICLE WAS INSPECTED BY A REGIONAL REPRESENTATIVE FROM THE MANUFACTURER WHO WAS UNABLE TO DETERMINE THERE WAS A PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148501January 24, 2006
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, EQUIPMENT
VOLVO XC90 AWD: THIS VEHICLE HAS FAILED THREE TIMES WITH ME AND ONCE WITH THE DEALER. DECEMBER 2005 THE VEHICLES FAILED TO START. I HAD IT TOWED TO THE LOCAL DEALERSHIP. THE PROBLEM WAS A FUEL PUMP MALFUNCTION. FUEL PUMP WAS REPLACED, AND I DROVE THE TRUCK MAYBE A GOOD TWO WEEKS AND EARLY ONE MORNING ON THE INTERSTATE THE VEHICLE JUST SLOWED SPEED TO 20 MPH. I MERGED RIGHT AND THE VEHICLE CUT OF AFTER WAITING A SHORT TIME I STATED THE VEHICLE AGAIN AND IT CONTINUED WITH THE SAME MALFUNCTIONS. AFTER ABOUT 1 HOUR AND A HALF I ARRIVE TO MY 20-MINUTE DESTINATION AND CALLED ROADSIDE SERVICE AGAIN AND HAD THE VEHICLE TOWED IN TO THE SAME DEALER. AFTER APPROXIMATELY THREE DAYS THE SERVICE DEPARTMENT CALLS ME IN AND TELLS ME THE VEHICLE WAS READY TO BE PICK-UP. THE PROBLEM WAS THEIR TECHNICIAN FORGOT TO RESET THE COMPUTER SYSTEM, WHICH CASED THE VEHICLE TO QUIT WHILE DRIVING. I ACCEPTED MY VEHICLE AND REPRESENTATIVE INFORMED ME THAT THE PROBLEM WAS TAKEN CARE OF IT WAS THEIR FAULT AND HE APOLOGIZED..... OKAY, THREE DAYS LATER THE VEHICLE DID THE SAME THING WITH MY CHILDREN AND I ON THE INTERSTATE AGAIN I CALLED ROADSIDE, VEHICLE WAS TOWED IN AND I WAS TOLD THAT THE FUEL SENSORS WERE FAULTY AND THEY NEEDED TO BE REPLACED. IT'''''S BEEN ABOUT 8 DAYS LATER MY VEHICLE IS STILL AT VOLVO. I CALLED TODAY AND THE SERVICE MANAGER WITH ALL HONESTY INFORMED ME THAT THEY DIDN'T KNOW WHAT THE PROBLEM WAS HOWEVER; THERE'S DEFINITELY A PROBLEM, BECAUSE THE VEHICLE CUT OFF AGAIN WHEN THEY TEST DROVE THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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