Volvo V70 Complaints (2001)

221 consumer complaints on file.

#10204393September 28, 2007
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2001 VOLVO V70. THE CONTACT STATED THAT FUEL LEAKED FROM THE VEHICLE ONTO THE GARAGE FLOOR. THE MECHANIC STATED THAT THE FUEL SENDING UNIT CRACKED AND CAUSED THE LEAK. THE UNIT WAS REPLACED. THE DEALER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200942August 27, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WARNING LIGHT APPEARED. BROUGHT TO DEALER AND THE 'UPDATED' THE SOFTWARE WHICH WAS NOT COVERED BY MY WARRANTY. CAR NOW JERKS INTO GEAR. WARRANTY NOW EXPIRED, AND DEALER SAYS THE TRANSMISSION IS 'GOING OUT AND TIME TO TRADE UP' (BUY A NEW VOLVO) *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10196063July 11, 2007
AIR BAGS:SIDE/WINDOW
THE ROAD: 2 LANES EACH WAY, WIDE MEDIAN, PAVED SHOULDERS WHICH ROLLED OFF INTO A DRAINAGE DITCH, 60 MPH LIMIT WITH STO PLIGHTS. WHILE IN LEFT BEGAN TO PASS VEHICLE2 [SUV] IN RIGHT LANE. VEHICLE 2 MOVED INTO LEFT LANE FORCING ME ONTO SHOULDER. WHILE ON SHOULDER AND ATTEMPTING TO REENTER LANE AFTER COMPLETING PASS BEGAN TO LOSE CONTROL OF CAR. THAT WAS THE LAST MEMORY OF THE EVENTS LEADING UP TO THE ACCIDENT. AT THIS POINT, I BELIEVE THAT THE DRIVER'S AIRBAG DEPLOYED PREMATURELY. IT KNOCKED ME UNCOUNCIOUS, PREVENTING ME FROM TRYING TO CONTROL THE CAR. THE CAR ENDED UP CROSSING THE ROAD TO THE RIGHT SHOULDER. IT LEFT THE ROADWAY AT 20-30 DEGREE ANGLE. IT WENT DOWN INTO A DITCH, AND ROLLED UP A BANK 2-3 TIMES. IT CAME TO REST ON THE DRIVER'S SIDE. THE UPPER PASSENGER SIDE WAS CRUSHED, AND THE CAR WAS TOTALED. THE ROOF OF THE CAR WAS CUT SO THAT I COULD GET OUT RATHER THAN CRAWL THROUGH THE WINDSHIELD. THE SIDE IMPACT AIRBAGS DID NOT DEPLOY IN THE ROLLOVER. THE PASSENGER AIRBAG DID DEPLOY. MY SHOULDER/SEAT BELT WAS ON. *AK I WAS EXTREMELY FORTUNATE TO ONLY HAVE MINOR INJURIES. HOW CAN I INDISPUTABLY DETERMINE WHEN THE AIRBAG DEPLOYED? IS THERE A DATA RECORDER? DO I NEED TO HIRE AN ACCIDENT INVESTIGATOR?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10195988July 10, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
BEGINNING JANUARY 2007, OUR 2001 V70 WOULD "SHIFT HARD" WHEN SHIFTING FROM "P" TO "D" OR FROM "R" TO "D" OR WHEN ACCELERATING FROM A LOW SPEED. WE THOUGHT IT WAS THE WEATHER CAUSING THE ISSUE DUE TO IT BEING INTERMITTENT. IT BECAME WORSE AND SHIFT BECAME HARDER. APPT IN APRIL CONCLUDED IT "MAY BE" THE TCM. SOFTWARE WAS UPGRADED AND WE WERE TOLD THERE WOULD BE AN "ADJUSTMENT" PERIOD. ALL UNDER WARRANTY. TOOK A WEEK TO FIX WHAT WAS NOTED AS ONLY NEEDING 30 MINUTES TO FIX. END OF JUNE, CALLED TO STATE SAME THING IS HAPPENING THAT THE ISSUE WASN'T FIXED. VOLVO CHECKED WARRANTY AND CONTRACT ENDED JUST THREE WEEKS PRIOR. JULY 10, TOOK V70 IN FOR "DIAGNOSTIC" AND WE NEED A "NEW TRANSMISSION". VOLVO WILL NOT TAKE RESPONSIBILITY NOR SEE THE PROBLEM AS PRE-EXISTING. NOR WILL THEY SEE THE ISSUE AS UNRESOLVED FROM THE INITIAL VISIT. NO DIAGNOSTIC APPARENTLY DONE THE FIRST TIME. COINCIDENTALLY DEALER REPORTED THERE WERE MORE ISSUES WITH THE CAR SUCH AS SUSPENSION WHICH WAS FIXED JUST RECENTLY. WE HAD PUT NO MORE THAN A FEW HUNDRED MILES ON THE CAR SINCE THE LAST VISIT AND ALL OF THESE ISSUES ARE JUST APPEARING, COINCIDENTALLY AFTER WARRANTY EXPIRED. THERE WERE NO ISSUES LESS THAN 60 DAYS AGO, AT LEAST NONE REPORTED TO US. THIS INCIDENT HAS HAPPENED TO OTHER CONSUMERS AT THE SAME DEALERSHIP. VOLVO IS NOT COOPERATIVE AND WE HAD CAUGHT THE MECHANICS IN DECEITFUL STATEMENTS BY "REMINDING" THEM THAT WAS ALREADY DEALT WITH...FUNNY HOW IT WAS NO LONGER SOMETHING THAT NEEDED TO BE FIXED. THE "NEW TRANSMISSION" IS STILL NEEDED APPARENTLY AFTER A TOTAL OF ONLY 80K MILES ON THE CAR. IT WAS AT ABOUT 42K WHEN WE BOUGHT IT IN DEC OF 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193103June 13, 2007
EXTERIOR LIGHTING:HEADLIGHTS
2001 V70 HEADLIGHT BULB SOCKET ON RUNNING LIGHTS H& BULB BURNED UP. THIS CAUSED THE HEADLIGHT ON DRIVERS SIDE TO FAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192801June 8, 2007
SEAT BELTS:FRONT:RETRACTOR
CUSTOMER'S SEAT BELT ON A 2001 VOLVO V70 WOULD NOT PULL OUT. THE PLASTIC TRIM PIECE IN THE "B" PILLAR WHERE THE SEAT BELT SLIDES THROUGH HAD BROKEN, CAUSING THE BELT TO DOUBLE UP ON RETRACTION AND SEIZE UP. THIS IS A BRITTLE PIECE OF PLASTIC AND BREAKS FAIRLY OFTEN WITH MINOR IMPACTS. THIS WOULD SEEM TO BE A CRITICAL FAULT IN A MAJOR SAFETY DEVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188673April 23, 2007
EXTERIOR LIGHTING:TURN SIGNAL
I HAVE A 2001 VOLVO V70. I GOT A MESSAGE THAT THE LEFT HAND TURN SIGNAL BULB WAS OUT. I BOUGHT A NEW BULB TO REPLACE IT, AND IT DID NOT FIX THE PROBLEM. THE DEALER FOUND THAT IT WAS A PROBLEM WITH THE SOCKET, AND SUBSEQUENTLY REPLACED IT. THIS SOLVED THE PROBLEM. MY COMPLAINT IS THAT A RECALL FOR THIS VERY PROBLEM WAS ISSUED FOR VOLVO V70S FROM 1998-2000, (NHTSA CAMPAIGN ID NUMBER : 00V405000 ). IT SEEMS TO ME THAT THIS RECALL SHOULD BE CHANGED TO INCLUDE 2001 MODELS, AS CLEARLY, THE ISSUE WAS NOT RESOLVED WITH THE NEW MODEL YEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187757April 13, 2007
VISIBILITY:SUN/MOON ROOF ASSEMBLY
WHILE TRAVELING ON I-25 AT 65 MPH THE GLASS SUN OOF EXPLODED AND SHOWERED BOTH OF US WITH SHARDS OF GLASS. THERE WAS NO WARNING. JUST A LOUD BOOM AND THE GLASS BROKE. 2001 VOLVO STATION WAGON V-70. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181406February 2, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ANTILOCK SYSTEM AND STABILITY TRACKING SYSTEM FAILED ABRUPTLY DURING BREAKING. NO CRASH OCCURRED, ONLY THE SYSTEM'S WARNING LIGHTS CAME ON AND STAYED ON. LUCKY I WAS NOT IN A PANIC BREAK POSITION AS THEN THE ABS WOULD NOT HAVE FUNCTIONED. I HAVE MADE ARRANGEMENTS TO REPAIR THE SYSTEM INDEPENDENT OF THE VOLVO DEALERSHIP SINCE IT IS MUCH CHEAPER AND A MORE EFFECTIVE FIX IS POSSIBLE THAN USING VOLVO PARTS WHICH AFTER WEB SEARCHING IS CLEARLY DEFECTIVE. SEEMS EVERY VEHICLE WITH THIS SYSTEM IS FAILING AT ABOUT 65 TO 80K MILES. MY 2001 V70 T5 FAILED AT 70K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181629January 31, 2007
UNKNOWN OR OTHER
THE CONSUMER'S 2001 VOLVO V70 IS BEING RECALLED. **CC THE CONSUMER IS CURRENTLY STATIONED OVERSEAS AND WOULD LIKE TO KNOW HOW TO HAVE THIS RECALL WORK REPAIRED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175249December 5, 2006
SUSPENSION
DT*: THE CONTACT STATED THE SUSPENSION CONTINUED TO FRACTURE AND HAD TO BE REPLACED ONCE EVERY YEAR. THE SERVICE DEALER DETERMINED A PART WITHIN THE SUSPENSION NEEDED TO BE REPLACED. THE CONTACT WAS UNSURE OF WHICH PART NEEDED TO BE REPLACED, TO RESOLVE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10173960November 21, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2001 VOLVO V70 SURGES WHILE UNDERWAY, SURGES AND STALLS AT IDLE, GOES INTO REDUCED PERFORMANCE MODE (20 MPH OR LESS). CAR RUNS NORMALLY WHEN COLD (UP TO 1 MILE AFTER STARTING IN MORNING), THEN BEGINS TO SURGE AND FAIL. NEED TO PULL OVER TO SHOULDER, STOP ENGINE FOR 3 MINUTES, AND RESTART. IF ENGINE IS STOPPED FOR LESS THAN 3 MINUTES, IT RESTARTS IN 20 MPH MODE. THIS HAS HAPPENED DAILY FOR 2 WEEKS. INDEPENDENT MECHANIC REPLACED IGNITION COIL BASED ON OBD CODE, BUT PROBLEM RECURRED THE NEXT DAY. HAVE APPOINTMENT WITH VOLVO SERVICE DEPARTMENT 11/22/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171862October 25, 2006
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
REAR LIFT GATE ELECTRICAL WIRING HARNESS HAS WIRES SEVERED DUE TO THE LIFTGATE HINGE. THIS PROBLEM RESULTED IN A FAILURE OF THE CENTER REAR MOUNTED BRAKE LIGHT, A WARNING INDICATOR THAT THE REAR GATE IS AJAR, AND FAILURE OF THE REAR DEFROSTER. DEALERSHIP MECHANIC INDICATED THAT VEHICLE HINGE CUT THE WIRING HARNESS AND THAT THE ROUTING OF THE WIRING HARNESS AND DESIGN WAS THE CAUSE OF THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165824August 15, 2006
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2001 VOLVO V70 <TURBO> .. AND HAVE HAD REPEATED EXPERIENCES WITH THE VEHICLE EITHER STALLING WHILE IN GEAR AND / OR "SURGING" FORWARD WHILE AT A STOP WITH THE BRAKE PEDAL DEPRESSED ... THE VEHICLE HAS BEEN BROUGHT TO AN AUTHORIZED VOLVO REPAIR SHOP AND TO THE DEALER FOR THESE PROBLEMS A MINIMUM OF 4 TIMES UPON THE RETURN OF MY VEHICLE TO ME <AFTER HAVING WORK DONE UNDER CAMPAIGN 155> THE VEHICLE EXHIBITED THE SAME PROBLEMS .. THE MOST RECENT EVENT HAVING TAKEN PLACE ON 08.08.06 AT THIS MOST RECENT INCIDENT I HAD MY TWO GRANDDAUGHTERS IN MY VEHICLE AND I BELIEVE THAT THIS EVENT PUT ALL OUR LIVES IN DANGER .. THIS IS DEFINITELY A SAFETY ISSUE / HAZARD ! I <YESTERDAY> PLACED A CALL TO THE DEALERSHIP <BOZZANI VOLVO IN COVINA, CA> ONLY TO BE GIVEN THE "RUN-AROUND" FROM JON, TONY, AND GLORIA ... JON BURNHAM SUGGESTED THAT I LET THEM HAVE MY VEHICLE TO DRIVE UNTIL THE "PROBLEM" IS DUPLICATED .. GLORIA MASTERLY <A SERVICE ADVISOR> SAID I SHOULD NOT TAKE MY CAR TO MY LOCAL VOLVO APPROVED REPAIR SHOP ... THAT I SHOULD HAVE IT TOWED TO THEM, INSTEAD <WHICH I HAVE ALREADY HAD DONE <HAVING IT TOWED> BOTH THRU ASC AT NO CHARGE ... AND AT MY EXPENSE NUMEROUS TIMES> TONY RIVAS TOLD ME THAT HE HAD TO MAKE A CALL AND THAT HE WOULD GET BACK TO ME ... NO ONE GOT BACK TO ME ... NOR HAS ANYONE <AS OF NEARLY 12 NOON, TODAY < RETURNED A CALL TO ME ... I HAVE BEEN MADE AWARE OF THE EXISTING <AND WELL KNOWN> ISSUES WITH THE MAGNATE MARELLI ETM AND AM APPALLED AT THE DEVIL MAY CARE ATTITUDE THAT VOLVO IS TAKING TOWARDS THIS WHOLE AFFAIR I BOUGHT VOLVO <THIS BEING OUR THIRD> BECAUSE OF THEIR REPUTATION FOR SAFETY ! I AM NOW AFRAID TO DRIVE MY CAR ... AND AM RECEIVING NO ASSISTANCE FROM ANY VOLVO ADVISORS OR REPRESENTATIVES I AM NEARLY 80 YEARS OLD .. AND WOULD HATE TO LOSE WHAT YEARS I DO HAVE LEFT TO AN AVOIDABLE PROBLEM WHICH MAY VERY WELL TAKE MY LIFE <AS WELL AS OTHERS, POSSIBLY>
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164857August 7, 2006
VEHICLE SPEED CONTROL
ON 6/2/06 I WAS DRIVING ON THE FREEWAY ( AT ABOUT 60 MPH), AND SUDDENLY MY CAR SLOWED DOWN AND I COULD NOT ACCELERATE, FORTUNATELY I WAS IN THE RIGHT HAND LANE AND ABLE TO EXIT THE FREEWAY AND SLOWLY MOVE TO THE SIDE OF THE ROAD, A WARNING LIGHT WAS ON STATING" ENGINE PERFORMANCE REDUCED". I TURNED OFF THE IGNITION AND WAITED A FEW MINUTES. I RESTARTED THE ENGINE AND THE WARNING LIGHT WAS NOT ON, HOWEVER, I WAS VERY CONCERNED AND CALLED THE DEALER AND WAS TOLD TO BRING THE CAR IN. THE CAR WAS A LITTLE HESITANT AT FIRST BUT I WAS ABLE TO DRIVE SLOWLY ON SIDE STREETS, TO THE DEALER. HE KEPT THE CAR OVERNIGHT AND DIAGNOSED A PROBLEM WITH THE ETM, HE CLEANED THE ETM AND DOWNLOADED NEW SOFTWARE. IT WAS $20 FOR THE PARTS AND $307.00 FOR THE LABOR! I HAVE NOT HAD A RECURRENCE OF THIS PROBLEM WITH THE ETM. HOWEVER, I HAVE BECOME AWARE OF NUMEROUS COMPLAINTS ABOUT THIS ETM AND SPOKE TO THE SERVICE DEPARTMENT AT MY DEALER, WHO HAD NEVER MENTIONED IT TO ME, AND HAD NEVER OFFERED TO CHECK OR CLEAN THE ETM BEFORE THIS HAPPENED. HE WAS AWARE OF THE ETM FAILURES. I ASKED ABOUT THE EXTENDED THE WARRANTY VOLVO HAS PUT IN PLACE ON THE ETM BUT THE DEALER SAYS THAT IS ONLY FOR SERVICE AFTER THE CLEANING IS TRIED ONCE. THIS MEANS I WILL HAVE TO HAVE ANOTHER DANGEROUS FAILURE OF THE SYSTEM BEFORE THEY WILL REPLACE AND PAY FOR THE SERVICE! I FEEL THAT VOLVO SHOULD HAVE WARNED THE CAR OWNERS ABOUT THIS POSSIBLE PROBLEM AND SHOULD GIVE THE WARRANTY TO ALL THEIR CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163570July 26, 2006
ELECTRICAL SYSTEM
WHILE DRIVING OUR CAR HOME FROM 4TH OF JULY VACATION ON INTERSTATE, CAR SHUT DOWN BY ITSELF AND COULD ONLY DO ABOUT 7 MPH, WITH A NEAR MISS OF TRAFFIC I WAS TO PULL THE CAR OVER TO THE SHOULDER OF THE ROAD. THIS SAME PROBLEM HAS HAPPENED 2 ADDITIONAL TIMES UNTIL WE DECIDED TO NOT DRIVE THE CAR AT ALL DUE OUR CONCERN FOR GETTING INTO A ACCIDENT. THE LOCAL DEALERSHIP COULD NOT SEE US FOR 3 WEEKS WE WERE TOLD, THE CAR WAS TOWED TO THE DEALERSHIP AND WE ARE STILL WAITING TO FIND OUT WHAT THEY WILL TELL US. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162239July 12, 2006
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION
FRONT PASSENGER SIDE WHEEL BROKE OFF AS A RESULT OF BALL JOINT BREAKING LEADING TO AN AXLE BREAK. ALSO DAMAGED WERE BUMPER AND FENDER WHEN HIT BY THE WHEEL BREAKING OFF. MY WIFE WAS LEAVING O'HARE AIRPORT AT AROUND 9:00 PM ON 6/27/06. WHEN CRUISING AT 20-30 MPH SHE HEARD A CRACKING NOISE AND THEN SUDDENLY THE CAR TURNED RIGHT. SHE STEPPED ON A BRAKE PEDAL TRYING NOT TO HIT CARS ON THE NEXT LINE. WHEN SHE STOPPED AND GET OUT OF THE CAR SHE REALIZED THAT THE FRONT PASSENGER SIDE WHEEL CAME OFF. IT WAS KEPT IN PLACE JUST BY THE SHOCK ABSORBER. SHE AND MY TWO SONS (AGE 3 AND 6) SPENT NEARLY TWO HOURS ON A HIGHWAY WAITING FOR A TOW TRUCK TO COME. THE CAR HAS 5 YEARS AND 98,500 MILES ON IT. THE FRONT SUSPENSION WAS ALREADY REPAIRED TWICE. ONCE 2 YEARS AGO AND THEN HALF A YEAR AFTER THAT. BEFORE THE ACCIDENT DESCRIBED ABOVE THERE WERE NO SIGNALS/NOISES THAT WOULD INDICATE ANY PROBLEMS WITH NEITHER THE WHEEL NOR THE SUSPENSION. THE CAR WAS ALWAYS DRIVEN ON NORMAL STREETS AND HIGHWAYS. NO OFF ROAD ADVENTURES OR REALLY BAD ROADS. I HAD MANY CARS IN MY LIFE BUT I'VE NEVER HAD SUCH A PROBLEM BEFORE. HOW CAN VOLVO CLAIM THAT THEY MAKE RELIABLE AND SAFE CARS WHEN SOMETHING LIKE THAT HAPPENS? I SENT AN E-MAIL TO VOLVO CUSTOMER SERVICE BUT HAVE NOT HEARD BACK FROM THEM. NOW I HAVE TO PAY OVER $2,500 IN REPAIR FEES ($1000 TO REPAIR BROKEN BALL JOINT AND AXLE PLUS ADDITIONAL $1500 TO REPAIR BUMPER AND FENDER). I DO HAVE AN EXTENDED WARRANTY BUT, SURPRISE SURPRISE, THEY SAID THEY CAN ONLY COVER THE COST OF REPAIRING THE BALL JOINT. EVERYTHING ELSE, EVEN THOUGH IT WAS DAMAGED BECAUSE OF THE BALL JOINT, THEY WOULD NOT COVER. AND, OF COURSE, THE COST OF REPLACING THE BALL JOINT IS LESS THAN MY DEDUCTIBLE SO ... THEY WASHED THEIR HANDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158206May 24, 2006
UNKNOWN OR OTHER
I WAS DRIVING MY CAR ON SATURDAY MORNING WHEN SUDDENLY WITH NO WARNING THE ENGINE WENT INTO "LIMP HOME" MODE. I WAS ABLE TO GET TO A VOLVO DEALER, WHO TOOK THE CAR IN, DOWN LOADED A SOFTWARE PATCH FOR THE THROTTLE COMPUTER AND RETURNED THE CAR TO ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157996May 22, 2006
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SURGING, MISSING, SKIPPING WHILE IDLING IN GEAR. IT MAY SURGE, MISS, SKIP WHILE OUT OF GEAR, BUT IT IS HARD TO DETECT. I HAVE HAD THE ETM SOFTWARE UPDATE AND THEN THEY CLEANED IT. THE DEALER DOES NOT KNOW WHAT TO DO WITH IT NOW AND IT IS STILL HAPPENING. THEY HAVE NOT YET DONE THE VOLVO CAMPAIGN TO REPLACE FAULTY ETM'S BECAUSE THE GUIDELINES ARE STRICT. (SOMEONE HAS TO DIE FIRST, THEN THEY WILL REPLACE IT) THIS HAS BEEN GOING ON FOR OVER THREE MONTHS NOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156942May 7, 2006
VEHICLE SPEED CONTROL
ON THE WAY TO AN APPOINTMENT MY WIFE WAS DRIVING OUR VOLVO V70 T5 ON A MAJOR HIGHWAY WHEN SUDDENLY THE CAR LOST POWER AND A MESSAGE STATING "PERFORMANCE REDUCTION" WAS VISIBLE ON THE CONSOLE. THE CAR FELT LIKE IT WAS ABOUT TO STALL AT ANY MINUTE AND WAS ONLY ABLE TO BE DRIVEN AT 20 MPH. SHE WAS ABLE TO PULL THE CAR OVER TO THE HARD SHOULDER BUT AS SHE WAS ABOUT TO ENTER A SECTION WHERE ROAD WORKS HAD REMOVED ANY HARD SHOULDER SHE DECIDED TO STOP AND CALL FOR HELP. WE ARRANGED FOR A TOW TRUCK TO PICK THE CAR UP AND TAKE IT TO OUR NEAREST VOLVO DEALER. WHEN WE ARRIVED THERE AND EXPLAINED WHAT HAD HAPPENED THE FIRST QUESTION ASKED BY THE SERVICE REP WAS "HAVE YOU HAD THE ETM RECALL PERFORMED ?" I STATED THAT WE WERE NOT AWARE OF ANY RECALL AND HAD NOT RECEIVED ANY LETTER FROM VOLVO OF NORTH AMERICA. 2 DAYS LATTER ONCE THE CAR HAD BEEN DIAGNOSED BY THE DEALER IT WAS DISCOVERED THAT IT HAD BEEN CAUSED BY AN ETM/ECM FAILURE. THE REPLACEMENT PART NUMBER WAS 30785453. I ALSO SPOKE WITH VOLVO OF NORTH AMERICA AND WAS INFORMED THAT THERE WAS NO RECALL BUT A WARRANTY EXTENSION ON THAT PARTICULAR PART. I ASKED WHY I HAD NOT RECEIVED A LETTER YET CONCERNING IT AND WAS INFORMED THAT THEY WE STILL IN THE PROCESS OF SENDING THEM OUT. SINCE THEN I HAVE DISCOVER EVIDENCE THAT THE LETTER WAS AVAILABLE SINCE NOVEMBER 2005. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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