Volkswagen Passat Complaints (2013)

749 consumer complaints on file.

#11388627January 18, 2021
AIR BAGS, STEERING
CLOCK SPRING STOPPED WHILE PULING OUT MY PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387071January 7, 2021
EXTERIOR LIGHTING
PASSENGER HEADLIGHT SOCKET AND RING HAVE DEFORMITY CAUSING INTERMITTENT CONNECTION LOSS. VW DEALER TECH ADVISED WILL HAVE TO REPLACE SOCKET AND HEADLIGHT CONNECTION RING WITH UPGRADED PART FOR REPAIR AT COST OF $260.00. I THOUGHT THESE DEFORMED PARTS WERE CAUSE FOR RECALL ON 2013 PASSATS BUT DEALER SAID SOME 2013 VW PASSATS WERE RECALLED BUT PART WAS UPGRADED FOR SOME 2013 PASSATS SO SOME 2013 PASSATS ARE NOT INCLUDED IN RECALL. YET THE VW DEALER TECH NOTED THE DEFORMED SOCKET AND RING NEED TO BE REPLACED WITH UPGRADED PART SO MY 2013 PASSAT HAS A DEFORMED SOCKET AND RING THAT NEED TO BE REPLACED WITH UPGRADED PART. MY VW PASSAT SHOULD BE INCLUDED IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384616December 22, 2020
AIR BAGS
CLOCK SPRING BROKE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384370December 21, 2020
UNKNOWN OR OTHER
VW IS HAS A RECALL AND WARRANTY EXTENTION ON 2013 - 2014 VW PASSAT TDI WITH ENGINE CODE CKRA, WHICH MINE IS, FOR THE HEATER CORE,. SYSMPTOM ARE NO HEAT ON PASSNAGER SIDE, SAME SYSMPTOM I AM EXPERIENCING. YET VW SAYS MINE IS NOT COVERED YET FALLS IN THE APRAMITERES. THEY CLAIM THERE ARE A RANGE OF VINS BUT WILL NOT PROVIDE ME WITH THAT INFO TO SEE IF MINE IS COVERED. THEY WILL NOT EXPLAIN WHY SOME ARE AND SOME ARE NOTCOVERED AS THEY ARE ALL THE SAME CAR, WITH THE SAME APRT SAME ISSUES, YET VW WILL ONLY COVER REPLACEMENT ON CERATIN MODELS. YET THEY WONT EXPLAIN WHICH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384401December 21, 2020
AIR BAGS, ELECTRICAL SYSTEM
AIR BAG AND ALL STEERING WHEEL CONTROLS FAILED. HAD SIMILAR ISSUE AND HAD CLOCK SPRING REPLACE 12/26/2016 AND APPEARS TO HAVE FAILED AGAIN 4 YEARS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382804December 10, 2020
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
MY 2013 VOLKWAGEN PASSAT I PURCHASED IN NOVEMBER OF 2019 HAS CONTINUED TO HAVE SO MANY PROBLEMS INVOLVING WHAT I HAVE BEEN TOLD THE MAJOR RECAL THE VOLKSWAGEN HAS FOR MY VEHICLE. HOW EVER I ONLY SEE THE RECAL FIX FOR MY VEHICLE BACK IN OCTOBER OF 2019 YET IT WAS BACK IN THE DEALER FOR THE SAME RECAL JUST 6 WEEKS AGO AND NOW I HAVE HAD IT IN ANOTHER MACHANIC SHOP FOR THE 2ND TIME NOW SAME RECAL ISSUES AND I CANT GET AN HONES ANSWER FROM ANY ONE. MY VEHICLE WAS ALSO SUPPOSED TO BE AT THE DEALER SHIP JUST ABOUT 6 WEEKS AGO BUT I WENT THERE AND MY VEHICLE WAS NOT THERE YET THEY WOULD NOT GIVE ME ANY INFORMATION AND MY GPS IS ON HOWEVER MY ACCOUNT INFORMATION IS INCORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376271November 25, 2020
ELECTRICAL SYSTEM
STARTING THE CAR IS A PROBLEM . I'LL BE DRIVING IT FROM TIME TO TIME . THEN IT WILL JUST STOP WORKING. SO VERY DANGEROUS WHEN I'M AT A RED LIGHT AND IT STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373583November 7, 2020
ELECTRICAL SYSTEM
TRUNK WIRE HARNESS FAILURE. TRUNK DOES NOT OPEN FROM KEY FOB, DRIVER SIDE BUTTON, OR OUTSIDE TRUNK LEVER. THE ONLY WAY TO OPEN THE TRUNK IN MANUAL LEVER FROM INSIDE THE TRUNK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373584November 7, 2020
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CHECK ENGINE LIGHT AND EPC LIGHT SUDDENLY CAME ON DURING ACCELERATION AROUND 40MPH. ACCELERATION DROPPED AND IDLE IS ROUGH. CHECK ENGINE AND EPC LIGHT AND ROUGH IDLE WITH NO ACCELERATION OCCURS EVERY TIME VEHICLE IS STARTED. OBDII CODES SHOW MISFIRE. ONLINE FORUMS SHOW SIMILAR CASES WITH NO CONSISTENT REASON OR FIX BETWEEN 30K AND 70K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373114November 5, 2020
EXTERIOR LIGHTING
LOW BEAM HEADLIGHT WILL NOT STAY ON. THE CONTACTS BETWEEN THE BULB HOLDER AND THE HEADLIGHT ASSEMBLY DO NOT SAY CONNECTED, THEREFORE, THE LIGHT DOES NOT WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373170November 5, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE PARKING THE VEHICLE AT HIS RESIDENCE, THE VEHICLE WAS SHIFTED FROM REVERSE TO PARK HOWEVER, THE VEHICLE WAS REVERSING. THERE WAS NO WARNING LIGHT ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED AND STOPPED WITH THE PARKING BRAKE. THE CONTACT WAS UNABLE TO IMMEDIATELY REMOVE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT DRIVABLE. ALEXANDRIA VOLKSWAGEN LOCATED AT 107 W GLEBE RD, ALEXANDRIA, VA 22305, (703) 684-8888 WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11367004October 29, 2020
EXTERIOR LIGHTING
PURCHASED THE CAR IN JULY OF 2020 AND HAVE HAD ISSUES WITH HEADLIGHT BULBS NOT WORKING. STARTED OFF WITH LOW BEAMS, REPLACED WITH NEW ONES AND ONLY ONE WORKED. SINCE THEN, THE HIGH BEAMS HAVE QUIT WORKING AS WELL AS THE FOG LIGHTS WHICH WERE REPLACED WHEN PURCHASED VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365860October 23, 2020
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, EXTERIOR LIGHTING
HELLO I PURCHASE MY PASSAT 2013 LAST YEAR IN DECEMBER IT NEVER GAVE ME A PROBLEM BUT THE ENGINE LIGHT CAME ON AN IT WOULDN GO OFF THAN THE ALL KIND OF DIFFERENT SYMBOLS CAME ACROSS MY DASHBOARD SO I TOOK IT TO THE MECHANIC THEY SAY I NEED NEW GLOW PIPES SO I GOT NEW GLOW PIPES AFTER THEY GOT REPLACED MY CAR STILL WOULDN'T WORK SO THEY SAYED I NEEDED A TURBO ACTUATOR BROUGHT THE TURBO ACTUATOR AN THE MECHANIC CHANGE IT MY CAR STILL WOULDN'T WORK IT WOULDN'T PICK UP SPEED OR NOTHING THE LIGHTS ON THE DASHBOARD HAS BEEN RESTED SEVERAL DIFFERENT TIMES STILL WOULDN'T GO AWAY SO I CALL A ANOTHER MECHANIC TO GET A SECOND OPINION AND HE TOLD ME IT WAS A ELECTRIC PROBLEM THAT MY CAR WAS HOLDING TO MUCH HEAT AFTER CHANGING EVERYTHING MY CAR BEEN PARKED FOR 3MONTHS AN I'M SO SAD I LOVE MY CAR BUT I SEE THAT THEY HAVE A RECALL ON MY CAR AND THE PROBLEM I'M EXPERIENCING SO BASICALLY ALL THE MONEY I SPEND TRYING TO GET IT FIXED WAS A WASTE OF MONEY AND TIME BUT IM GRATEFUL I'M OK AND MY CAR DIDN'T BLOW UP WHILE ME AND MY BABIES WERE IN IT CROSSING THE BRIDGE IT WAS SMOKING SO BAD FROM THE BACK THAN IT STARTED SMOKING FROM UNDER THE HOOD AFTER AGAIN EVERYTHING WAS FIX AN REPLACED THAT WHEN WE LEARN IT WAS A ELECTRICAL PROBLEM AND I WASN'T GOING TO BE ABLE TO DRIVE ANYMORE ALSO I TRY TO CHECK THE BOX FOR THE ELECTRICAL, AN ENGINE AS WELL SORRY ABOUT MY COMPLAINT I TRULY LOVE MY VW PASSAT I HAVE A VW TOURGE ALSO VW OR MY FAVORITE CARS LOOK FORWARD TO TALKING TO SOMEONE SOON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363663October 10, 2020
AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE REAR DRIVER SIDE TAILLIGHTS AND TURN SIGNAL QUIT WORKING, REPLACED BULBS STILL BROKE. AIRBAG WARNING LIGHT STAYS ON, THIS IS THE SAME PROBLEM THAT MANY OF THE VW HAVE. MY VIN SHOWS THAT 5 REPAIRS HAVE BEEN FIXED IF THESE ARE SUPPOSED TO BE FIXED IT DIDN'T WORK. RECALLS WERE OVER BEFORE I GOT THE CAR SO WHAT AM I SUPPOSED TO DO? THESE PROBLEMS OCCUR WHETHER I'M STATIONARY OR MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361926September 29, 2020
ELECTRICAL SYSTEM, ENGINE
THE CAR CONSUMES TOO MUCH OIL. EVERY MONTH I HAVE TO GET AN OIL CHANGE BECAUSE IT'S ALWAYS RUNNING LOW BEFORE THE NEXT CHANGE DATE. THE CAR PERIODICALLY CUTS OFF WHILE I'M DRIVING IT OR WHEN I STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360461September 22, 2020
AIR BAGS
MY DAUGHTER WAS IN AN ACCIDENT ON AUG 26 OF 2020. SHE WAS MAKING A LEFT HAND TURN WHEN ONCOMING TRAFFIC STRUCK HER IN PASSENGER FRONT BUMPER AND FENDER. HER CAR WAS TOTALED BECUASE OF FRAME DAMAGE. SHE ESTIMATES THE OTHER CAR WAS TRAVELING 25-30 MPH AT TIME OF IMPACT. SHE WAS IN THE PROCESS OF BRAKING AT IMPACT. NO AIRBAGS DEPLOYED ON THE VW AS YOU CAN SEE IN THE PICTURES. ALL AIRBAGS DEPLOYED ON OTHER CAR (2013 HONDA CRV). MY CONCERN IS THE AIRBAG RECALL WAS PERFORMED PRIOR TO PURCHASING THE CAR, YET FAILED TO DEPLOY. I'VE NOTIFIED VW CUSTOMER CARE WITH LOCATION OF VEHICLE, YET THEY WONT INSPECT IT TIL I PROVIDE POLICE REPORT, WHICH IS VERY INCONVENIENT TO OBTAIN, CITING THEY CAN NOT OBTAIN IT. I TOLD THEM WHERE VEHICLE IS LOCATED, OR WAS. I FEAR IT MAY BE SOLD AND CANNIBALIZED BEFORE DETERMINING WHY THEY DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11360045September 20, 2020
WHEELS
2014 PASSAT WITH CONTINETAL CONTIPRO TIRES. MY REAR TIRE SIDEWALL BLEW ON HIGHWAY. WITH 60K MILES. I TRACKED MY PATH DID NOT FIND ANY DEBRIS THAT COULD HAVE CAUSE THE BLOW OUT. IVE SEEN MANY CONPLAINTS ABOUT THIS TIRE FOR SAME THING. THEY SHOULD BE CHECKED WE DONT WANT FIRESTONE PART 2
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355597September 17, 2020
AIR BAGS, ENGINE, UNKNOWN OR OTHER
A. THE ENGINE. 1. MY VOLKSWAGEN PASSAT 2013 TDI CAN NOT PASS MASSACHUSETTS STATE INSPECTION, AFTER SEVERAL TIMES OF REPAIR THE PROBLEM WAS TRACKED TO EMISSION THAT THE REPAIR SHOP WAS NOT ABLE TO FIX IT (ALPHACARS & MOTORCYCLES, ALPHACARS, 649 MASSACHUSETTS AVE, BOXBOROUGH, MA 01719, PHONE: (978) 263-9000). (DATES OF REPAIRS: ~05/30/2020, ~06/29/2020) 2. DEALER DID THREE RECALLS AND REPAIRING FOR EMISSION, CHARGED $590 (07/31/2020). BUT EMISSION ISSUE PERSISTED (08/27/20), AND NEEDED TO BE RETURNED TO DEALER (08/28/20). 3. DEALER INTENDED TO CHARGE ANOTHER $650 FOR 'DIAGNOSIS' OF THE EMISSION ISSUE (09/09/2020). 4. THE DIESEL EMISSION ISSUE OF THIS VEHICLE IS NOT FIXED AFTER MANY REPAIRS, WHEN THIS ISSUE CAN BE FIXED IS UNKNOWN, WHETHER IT IS POSSIBLE TO HAVE THIS ISSUE FIXED IS UNKNOWN. GIVEN THAT THIS DIESEL EMISSION ISSUE COMES FROM VOLKSWAGEN'S WELL KNOWN SOFTWARE SCANDAL ON DIESEL EMISSIONS, AND LIKELY DUE TO DEFECTIVE MODIFICATION CONDUCTED LATER, THIS VEHICLE IMPOSES A MAJOR RISK TO DRIVER'S SAFETY. B. AIRBAG. EVERY TIME I START THE VEHICLE, I GOT WARNING MESSAGE ABOUT THE AIRBAG, EVEN THOUGH THE VEHICLE IS REGULARLY MAINTAINED BY VOLKSWAGEN DEALER. THE AIRBAG MAY BE DEFECTIVE, AND IMPOSES A MAJOR RISK TO DRIVER'S SAFETY. C. THE VEHICLE HAD MAJOR COOLANT LEAKING. AT REGULAR MAINTENANCE WITH DEALER, AFTER MY COMPLAINT, THE DEALER FOUND A HOLE AND FIXED IT. AROUND MIDDLE OF JUNE, 2020, THE LEAKING BECAME VERY SEVERE, I GOT WARNING LIGHT WHEN DRIVING ON HIGHWAY, AND THE ENGINE TEMPERATURE WAS VERY HIGH AND HAD A DANGER OF COMPLETE SHUTDOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354359September 11, 2020
FUEL/PROPULSION SYSTEM
PURCHASED VEHICLE LESS THAN 6 MONTHS AGO AND WOULD NOT START. HAD IT TOWED AND TECH STATES IT IS FUEL PUMP AND FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354083September 9, 2020
FUEL/PROPULSION SYSTEM
WHILE IN MOTION, THANKFULLY AT A LOW SPEED, THE CAR SUDDENLY STALLED, THOUGH THE RADIO STAYED ON. AFTER GETTING OFF THE ROAD, I SAW THAT THE CHECK ENGINE LIGHT WAS ON AT THAT POINT, BUT IT TURNED OFF ONCE THE CAR WAS RESTARTED, ONLY TO TURN ON AGAIN SIX DAYS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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