Volkswagen Passat Complaints (2010)

172 consumer complaints on file.

#11329326June 17, 2020
ENGINE
MY VOLKSWAGEN PASSAT HAS FALLEN TO AN ISSUE MANY OTHERS HAVE FALLEN. IT APPEARS THE TIMING-CHAIN TENSIONER FAILED CAUSING THE TIMING-CHAIN TO JUMP. WHEN THIS HAPPENS THE VALVES CAN BEND AND ALSO RUIN THE CYLINDERS. THE ERROR CODE IS P0016. VW WEST BROAD IS RECOMMENDING A REPAIR OF $5,100 DOLLARS. AFTER DISCUSSING WITH VW OF AMERICA THEY WILL NOT COVER AS IT IS OUTSIDE OF THEIR EXTENDED WARRANTY 100,000 MILES OR DECEMBER OF 2019. MY CAR IS APPROXIMATELY 111K MILES AND 6 MONTHS PAST THE DATE. I WAS NOT MADE AWARE OF THIS ISSUE SO I COULD NOT BE PROACTIVE IN FIXING THE TENSIONER. THEY EVEN REDESIGNED THE TIMING-CHAIN TENSIONER BECAUSE THE OLD ONE IS FAULTY. I AM LUCKY I WAS ABLE TO MAKE IT HOME FROM MY DAY TRIP THIS PAST WEEKEND AND THAT THE ISSUE DID NOT TAKE PLACE WHILE DRIVING. I WAS IN A PARKING LOT ON TOP OF A MOUNTAIN. IT TOOK 4 OR SO SECONDS TO START WHICH WAS ABNORMAL, BUT PROCEEDED TO RUN. THE CHECK ENGINE LIGHT CAME ON, BUT I WAS ABLE TO PROCEED HOME. SEVERAL DAYS LATER I TRIED STARTING THE CAR TO BRING TO THE SHOP, BUT IT NO LONGER STARTS AND I HAD TO GET IT TOWED. AT THIS POINT, I AM PREPARED TO SEND IT TO THE JUNK YARD BECAUSE THE COST OF THE REPAIR IS BEYOND THE VALUE OF THE VEHICLE. MORE INFORMATION ABOUT THIS ISSUE CAN BE FOUND AT THIS LITIGATION WEBSITE WHERE THEY SETTLED. HTTPS://WWW.TIMINGCHAINLITIGATION.COM/ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328576June 12, 2020
ENGINE, UNKNOWN OR OTHER
PURCHASED THE CAR AT 62K ENGINE TIMING CHAIN WENT OUT AT 72K I'M VERY FRUSTRATED THEY ARE NOT COMMUNICATING WITH ME ON ANYTHING AND NOBODY IS HELPING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328093June 10, 2020
FUEL/PROPULSION SYSTEM
AS I DRIVE THE CAR "HESITATES". ITS ALMOST AS IF IT ACCELERATES AND DECELERATE ON ITS OWN. AS I LOOK ONLINE I SEE THERE WAS A RECALL REGARDING THIS ISSUE AS ITS A FUEL PUMP BUT AS I CALL THE DEALERSHIP THEY STATE THERE IS NO RECALL ON MY SPECIFIC VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326432May 29, 2020
ENGINE
DRIVING HOME FROM WORK ON A BUSY ROAD WHEN ALL THE SUDDEN MY CAR STARTS TO SHAKE AND THEN THE EPC LIGHT CAME ON ENGINE STARTED FLASHING. I'VE READ A BUNCH OF THREADS WITH VOLKSWAGEN HAVING THIS ISSUE. [XXX] VEHICLES. YOU WERE FUNDED BY [XXX] HITLER NO WONDER. Y'ALL HAVE TO TAKE SOME RESPONSIBILITY ONCE IN A WHILE FOR ALL THE SHADY [XXX] Y'ALL ARE TRYING TO PULL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323419May 5, 2020
ENGINE, POWER TRAIN
VW FOUND OUT THAT THE TIMING CHAIN IS DEFECTIVE IN THEIR VW CC 2.0 T ENGINE. THIS PART CAN GO OUT AT ANYTIME. IF YOU ARE TRAVELING AT A HIGH SPEED YOU CAN BE FATALLY INJURED IF THIS TIMING CHAIN GOES OUT. IT HASN'T HAPPENED BUT I WAS WARNED. WITH THE SOLUTION OF A 3800.00 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322817April 30, 2020
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN PASSAT. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 25-30 MPH THE ENGINE STALLED. THE CONTACT STATED THAT THE FIRE EMITTED FROM UNDER THE HOOD AND WITHIN A MOMENT THE ENGINE WAS ON FIRE. THE QUINCY FIRE DEPARTMENT WAS PRESENT AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT ADVISED THAT THE FIRE STARTED IN THE FUEL LINE. THE VEHICLE WAS TOWED. THE CONTACT'S INSURANCE COMPANY DESTROYED THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11315861March 3, 2020
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THE CAR BATTERY IS FINE, THE CAR SHUTS OFF IMMEDIATELY WHEN PUSHING ON BRAKE, LEAKS BRAKE FLUID, CANNOT KEEP RUNNING, CANNOT GET TO VW TO GET THE CURRENT 4 RECALLS TAKEN CARE OF UNLESS I CAN PAY FOR TOWING, CAN'T RUN BECAUSE OF FUEL PUMP AND THE APPARENT ISSUES VW IS HAVING ALREADY ON OTHER 2010 MODELS BRAKE SYSTEM, THIS IS THE SAME YEAR AND IT IS OBVIOUS THAT THE PASSAT 2010 ARE HAVING THE SAME ISSUES WITH THE ABS! VOLKSWAGEN WILL NOT TO THE VEHICLE EVEN THE ISSUE OF INABILITY TO DRIVE IS DUE TO THE RECALL OF FUEL PUMP AND THE NOT YET RECALLED 2010 PASSAT BRAKES (ABS) , CAUSING IT TO SHUT OFFF. THE ELECTRICAL GOES HAYWIRE. SORRY FOR NON TECH TERMS BUT THIS IS WHAT IS GOING ON, IT IMMEDIATELY SAYS SERVICE BRAKES THEN SHUTS OFF. BRAKE FLUID IS LEAKING, AS WELL AS COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309950February 18, 2020
POWER TRAIN
THE VEHICLE IS DISPLAYING ERRATIC SHIFTING BETWEEN GEARS AS WELL AS SLIPPING WHILE IN GEAR IN BOTH DRIVE AND MANUAL DRIVE MODE. THE TRANSMISSION FUNCTION IS PUSHING THE GHG EMISSIONS PAST THE PER DETERMINED LIMIT. THE CALIBRATION SOFTWARE V1979 DOES NOT APPEAR COMPLIANT WITH ITS EMISSIONS CERTIFICATION PER CERTIFICATE NUMBERS AVWXV02.02UA-005 AND AVWXV02.03UA-006 AND I CANNOT FIND A RECALL OR TSB ADDRESSING SOFTWARE V1979. MODE9 : CALIBRATION IDENTIFICATION TYPE 02 - VIN : [XXX] (ADDRESS E8) TYPE 04 - CALIBRATION ID : 06J906026DA 6987 (ADDRESS E8) TYPE 04 - CALIBRATION ID : 02E300051P 1979 (ADDRESS E9) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301347January 23, 2020
ELECTRICAL SYSTEM, STEERING, UNKNOWN OR OTHER
VEHICLE LOST POWER AND SHUT OFF WHILE DRIVING ON THE STREET AT APPROXIMATELY 20 MPH. I HAD DRIVEN ABOUT 1 BLOCK ON THIS STREET AFTER HAVING TURNED ONTO IT FROM ANOTHER STREET. WHEN THE CAR DIED, "STEERING WHEEL LOCKED" DISPLAYED ON DASH PANEL. CAR WOULD NOT START, STEERING WHEEL WOULDN'T MOVE BEYOND ABOUT 1" TO THE RIGHT. MESSAGE WOULD DISPLAY "STEERING WHEEL STILL LOCKED" OR "MOVE STEERING WHEEL." AFTER 40 MINUTES OF THIS ROTATION OF MESSAGES AND TRYING TO START THE VEHICLE, MOVED THE STEERING WHEEL UP AND DOWN. CAR FINALLY STARTED BUT ONLY FOR 3 SECONDS. BATTERY LIGHT WOULD COME ON. WAS ABLE TO START THE CAR SEVERAL TIMES DOING THIS AND MOVING IT 30 FEET TO SAFELY PARK ON THE SIDE OF THE ROAD. TEMPERATURE OUTSIDE WAS ABOUT 30 DEGREES F. FOR ABOUT 1 MONTH PRIOR TO THIS, I WOULD PERIODICALLY HEAR A TICKING SOUND AFTER REMOVING THE KEY FROM THE IGNITION. AFTER THE TICKING STOPPED, A MESSAGE WOULD DISPLAY ON THE DASH PANEL "STEERING COLUMN LOCKED. VISIT WORKSHOP!" IT WAS EXTREMELY COLD WHEN THIS HAPPENED, BUT IT DIDN'T HAPPEN EVERY TIME I TURNED OFF THE CAR, AND THE CAR STARTED FINE EACH TIME AFTER. OUTSIDE TEMP WAS IN THE TEENS (F) WHEN THIS TYPICALLY HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292543January 2, 2020
ENGINE, POWER TRAIN
TIMING CHAIN BROKE RESULTING IN CATASTROPHIC ENGINE FAILURE. THIS VEHICLE HAS HAD NUMEROUS RECALLS AND IS THE SUBJECT OF MULTIPLE CLASS ACTION LAWSUITS. IF YOU HAVE THE OPTION TO PURCHASE A VW CC DO NOT DO IT. THESE VEHICLES ARE COMPLETE GARBAGE AND SHOULD BE RECALLED COMPLETELY BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288908December 13, 2019
ENGINE, POWER TRAIN
DROVE CAR WITHOUT PROBLEMS. CAME BACK AN HOUR LATER AND IT STARTED, BUT ENGINE WAS SHAKING. MOVED IT ACROSS PARKING LOT AND SHUT ENGINE OFF. NEXT TIME I TRIED TO TURN IT ON, WOULD NOT START. TOOK IT TO MECHANIC, SAID THAT TIMING CHAIN BROKE AND RUINED THE REST OF THE ENGINE. DID RESEARCH AND FOUND THIS TO BE A COMMON ISSUE WITH VW ENGINES. FAULTY TIMING CHAINS ARE USED WHICH CAUSE CATASTROPHIC ENGINE FAILURE LEAVING DRIVER AT RISK IF THIS HAPPENS WHEN DRIVING. EVEN WHEN NOT DRIVING, THE POSSIBILITY OF SUCH A COMMON OCCURRENCE FROM ONE OF THEIR PRODUCTS FAILING AND RUINING THE REST OF THE CAR IS UNFAIR TO CONSUMERS AND VOLKSWAGEN SHOULD BE HELD ACCOUNTABLE BEYOND WARRANTY LIABILITIES FOR ANY OF THEIR VEHICLES THAT THIS HAPPENS TO. THEY SHOULD NOT BE ALLOWED TO BUILD FAULTY ENGINES AND LEAVE CONSUMERS TO FOOT THE BILL FOR THEIR SHODDY DESIGNS AND WORKMANSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287107December 5, 2019
POWER TRAIN
DSG TRANSMISSION INTERMITTENTLY FLASHES D GEAR SELECTOR INDICATOR. THIS MEANS THE TRANSMISSION SHIFTS INTO NEUTRAL AND CANNOT BE REENGAGED INTO DRIVE. VERY DANGEROUS CONDITION ON FREEWAY OR MAKING LEFT HAND TURN WITH ON COMING TRAFFIC. SHUTTING VEHICLE OFF AND BACK ON ALWAYS CLEARS THE CONDITION HOWEVER VEHICLE MUST BE STOPPED AND IN P. FAULT OCCURS RANDOMLY SOMETIMES WITH 2500 MILES BETWEEN OCCURRENCES. HAS OCCURRED 5 TIMES WITH 2500 MILES BETWEEN THE 4TH AND 5TH OCCURRENCE. TRANSMISSION HAS BEEN SERVICED PER VW REQUIRED INTERVALS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270620October 24, 2019
ENGINE
THE TIMING CHAIN WAS PART OF A CLASS-ACTION LAWSUIT IN 2018 BY VW OWNERS. MY 2010 PASSAT WAS PART OF THAT, BUT WE DIDN'T HAVE ANY PROBLEMS WITH IT. NOW, THE TIMING CHAIN FAILED AT 115K MILES ON THE CAR. IT WOULD NOT START. IT TRIED TO, BUT WOULD NEVER CATCH. I NOW NEED A BRAND NEW ENGINE. I HAD TWO MECHANICS LOOK AT IT. I ALSO CALLED VW BOTH LOCAL AND NATIONAL TO SEE IF MY TIMING CHAIN HAD BEEN REPLACED. THEY SAID THEY DON'T KEEP TRACK OF THAT INFORMATION. I BOUGHT THE CAR USED IN 2017. CARFAX DOESN'T SHOW SERVICE RECORDS FOR A TIMING CHAIN REPLACEMENT, SO I ASSUME THIS IS THE ORIGINAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269433October 18, 2019
POWER TRAIN
DRIVING AND THE TRANSMISSION FALLS OUT OF GEAR. ALSO HAD IT TO WHERE THE TRANSMISSION WOULD NOT SHIFT FROM 1ST GEAR. I HAVE TO PULL OVER PUT VEHICLE IN PARK TURN THE CAR OFF AND RESTART. SOMETIMES IT WILL RUN FINE OTHERS HAVE HAD TO PULL OVER 3 OR 4 TIMES BEFORE I COULD GET BACK HOME. STARTED LOOKING ON INTERNET ON CARPROBLEMZOO.COM AND THERE ARE MANY COMPLAINT OF THE SAME PROBLEM. SOME STARTED WITH ONLY 20K MILES ON THE VEHICLE. THIS HIS A SAFETY ISSUE ESPECIALLY WHEN YOUR DRIVING 35 MPH OR FASTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266504October 5, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I HAVE OWNED THIS CAR FOR BERALY ONE MONTH. 2 DAYS AFTER PURCHASING THE 02 SENSORS WENT BAD. 1 WEEK LATER MY PCV VALVE WENT BAD. AND 2 DAYS AFTER THAT MY CAR STALLED ON ME WHILE DRIVING DOWN A CANYON AND WOULD NOT START AGAIN. I LOST CONTROL AND ENDED UP ON THE SIDE OF THE ROAD. I THOUGH I WAS GOING TO KILL MYSELF. AFTER SITTING THERE FOR ABOUT AN HOUR THE CAR TURNED ON BUT WAS EXTREMELY SHAKY AND WOULD STALL THE MINUTE I SLOWED DOWN OR CAME TO A STOP. I MANAGED TO GET THE CAR TO A REPAIR SHOP ONLY TO HAVE THE ENGINE DIE ON ME. THE CAR CANNOT BE TURNED ON OR MOVED. I WAS TOLD IT MIGHT BE THE TIMING CHAIN WHICH IS A COMMON ISSUE IN THIS ENGINE. I'M BEING TOLD I NEED TO PRACTICALLY REPLACE THE ENGINE WHICH WILL COST MORE THAN WHAT THE CAR IS WORTH. IF I TRY TO TURN THE CAR ON. IT HESITATES A LOT AND ONCE IT TURNS OVER IT IMMEDIATELY SHUTS OFF. I HAVE BERALY MADE 1 PAYMENT ON THIS VEHICLE AND IT ALREADY DIED ON ME. WAS EXCITED ABOUT SUCH A NICE LOOKING CAR ONLY TO HAVE FALL UNDER THE LEMON CAR CATEGORY IN MY OPINION. I AM NOW LEFT WITH A CAR PAYMENT. A HUGE REPAIR BILL AND NO MODE OF TRANSPORTATION ALL DUE TO VOLKSWAGENS FAULTY DESIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265767October 2, 2019
ELECTRICAL SYSTEM, STEERING
AFTER REPLACING MY CAR BATTERY ON 2010 VW CC, THE RED STEERING WHEEL ICON APPEARED ON THE DASH FOLLOWED BY 3 CHIMES TO MAKE KNOWN OF PROBLEM. THE STEERING WHEEL LOST ALL POWER STEERING. PRIOR TO OCCURANCE THERE WAS NEVER ANY WHINING NOISE, ABNORMAL SHAKING THAT COULD POINT TO A PROBLEM WITH THE STEERING RACK. AFTER RESEARCHING I FOUND OTHERS WITH THE SAME ISSUE AND NO EASY FIX BUT TO TOW TO THE SHOP AND GET A RIDICULOUS QUOTE ON PARTS AND LABOR FOR THE REPLACEMENT OF THE STEERING RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258819September 29, 2019
ENGINE
INFORMED THAT TIMING CHAIN BROKE SPREADING METAL BITS THROUGHOUT TURBO ENGINE AND ENGINE NEEDS TO BE REPLACED. VW WILL COVER TIMING CHAIN INSTALLATION BUT REMAINDER OF REPAIR WILL BE OUR RESPONSIBILITY. THE CAR HAD 72,000 MILES AND UNDER THE 10YR/100,000 MILE WARRANTY. WE BELIEVE THAT DEALERSHIP SHOULD HAVE INFORMED US ABOUT THE TIMING CHAIN DRIVE FAILURE AND ADVISED US TO REPLACE BEFORE IT DISINTEGRATED! THE VEHICLE HAD BEEN BACK AND FORTH TO THE DEALERSHIP THREE PREVIOUS TIMES BECAUSE OF THE JERKING OF THE ISSUE SO THAT SHOULD HAVE BEEN A CLUE TO THE SERVICE DEPARTMENT. AFTER A 10-DAY HOLIDAY WHERE THE CAR STAYED IN THE DRIVEWAY, WHEN WE STARTED IT A TERRIBLE NOISE OCCURRED AND WE COULD NOT START IT SO IT WAS TOWED TO DEALERSHIP. FORTUNATELY, WHEN THE INCIDENT HAPPENED, WE WERE NOT DRIVING ON A CROWDED, BUSY CITY STREET OR THE FREEWAY. WE HAVE BEEN LOYAL VW OWNERS FOR 50+ YEARS AND USED OUR LOCAL DEALERSHIP FOR 21+ YEARS. WE JUST PURCHASED A NEW CAR AND IT'S NOT A VW. I WILL GET IN TOUCH WITH OUR LAWYER IF THE DEALERSHIP WILL NOT COVER ALL REPAIRS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253997September 8, 2019
STEERING
THE SECOND TIME IN ONE WEEK I LOST POWER STEERING WHILE DRIVING ON A CITY STREET. LOSS OF POWER STEERING DUE TO CLOCK SPRING MALFUNCTION? IF THAT OCCURS WHILE DRIVING ON A HIGHWAY IT VERY DANGEROUS TO ME AND OTHER MOTORISTS. I PURCHASE THIS VEHICLE 9 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242393August 7, 2019
ENGINE
TAKATA RECALL THE CAR WILL NOT START NO WARNINGS NO CODES JUST STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194749April 8, 2019
UNKNOWN OR OTHER
THE TIMING CHAIN TENSIONERS HAVE GONE OUT ON MY VEHICLE. THE VEHICLE MAKES A NOISE WHEN ACCELERATING MAKING IT UNDRIVEABLE. THE DEALERSHIP STATES THE REPAIRS ARE NOT COVERED UNDER THE VW TIMING CHAIN SETTLEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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