Volkswagen Passat Complaints (2003)

637 consumer complaints on file.

#10225734April 25, 2008
TIRES, TIRES:TREAD/BELT
CONTINENTAL TIRES (ALL FOUR) ARE SEPARATING ALONG THE TREAD AND THEY CLAIM THE TIRES ARE NOT DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225226April 21, 2008
FUEL SYSTEM, GASOLINE:STORAGE
CHECK ENGINE LIGHT WAS ON, NOTICED SMELL OF GASOLINE. AFTER FILLING CAR UP, GASOLINE BEGAN LEAKING FROM RIGHT REAR OF CAR FROM THE GAS TANK. LEFT CAR AT DEALER FOR SERVICE, WHEN CAR WAS LEFT, GASOLINE WAS STILL LEAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224646April 15, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY AIR CONDITION HAS BEEN ON THE FRITZ SO TO SPEAK FOR THE LAST YEAR, I THOUGHT IT WAS MY IMAGINATION. THIS PASSED WEEK WHEN I TURNED IT ON FULL BLAST ALL THAT WAS COMING OUT IS WARM AIR. I TOOK THE CAR INTO VW DEALERSHIP THEY REPAIRED TWO LEAKS THEY SAID, WHEN TRYING IT OUT A FEW DAYS LATER THE AIR WAS BLASTING WARM AIR ONCE AGAIN. I TOOK IT BACK AND NOW THEY ARE TELLING ME THE EVAPORATOR NEEDS TO BE REPLACED COSTING ME $1,700.00. HOW COULD THIS HAPPEN TO A CAR THAT IS NOT EVEN 5 YEARS OLD YET. I AM VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224123April 10, 2008
ELECTRICAL SYSTEM
EVERY 5,000-7,000 MILES AN IGNITION COIL FAILS ON MY CAR. THIS RESULTS IN MY CAR INSTANTLY STARTING TO SHUTTER AND I HAVE TO PULL OVER IMMEDIATELY. LAST TIME THIS HAPPENED, DRIVING ONLY A MILE RESULTED IN A SEVERE VEHICLE FIRE PUTTING MYSELF AND OTHER IN DANGER. *TR THIS TIME, I WAS ABLE TO PULL OVER BEFORE SERIOUS INCIDENT OCCURRED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10223588April 7, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A VOLKSWAGEN PASSAT, 2003, 1.8 LITER TURBO. FOR THE PAST TWO YEARS WE HAVE BEEN EXPERIENCING A HESITATION ON TAKE OFF. SOMETIMES WHEN BACKING OUT OF THE GARAGE THE CAR HESITATES REALLY BAD. THE IS MY WIFE'F CAR AND I AM AFRAID THE SOMEDAY IT MAY STALL OUT AT A VERY BUSY INTERSECTION, CAUSING A CRASH. I HAVE CONTACTED A VOLKSWAGEN DEARLER AND HE ADVISED THAT MY VIN NUMBER DOES NOT FALL UNDER THE VIN NUMBERS OF THE RECALL, VOLKSWAGON ALREADY HAS IN PLACE. I WOULD LIKE TO REPORT THAT WE HAVE ALREADY HAD OUT OIL PRESSURE PUMP REPLACED AND I WAS WONDERING IF THERE HAS BEEN OTHER COPLAINTS OF THE OIL PRESSURE PUMP FAILING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223037April 1, 2008
ELECTRICAL SYSTEM:IGNITION
I FINISHED PUTTING IN A SMALL AMOUNT OF GAS AND WHILE TAKING OFF HAD AN ENGINE PROBLEM. MY CHECK ENGINE LIGHT STARTED TO BLINK, MY CAR STARTED TO CHUG AND I HAD A SEVERE LOSS OF POWER. I TOOK MY CAR TO MY LOCAL VW SERVICE CENTER, AND UPON INVESTIGATION THEY SMELLED A BURNING UNDER MY HOOD AND FOUND THE IGNITION COIL MELTED OR SOMETHING OF THE SORTS. THEY REPLACED THE IGNITION COIL AND THE CAR WORKS FINE, FOR NOW UNTIL THE COIL MELTS AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10223082April 1, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE, POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT
FUEL PUMP FAILURE WHILE DRIVING ON THE FREEWAY THE CAR QUITE RUNNING. 1.8 LITER TURBO IN O3 VW PASSAT. DEALER CALLS AND TELLS US OUR VIN NUMBER IS NOT PART OF THE RECALL. TO CALL VW OF NORTH AMERICA AND THEY SHOULD COVER IT. I TALK TO A WOMEN TELL HER THE SAME THING AS ABOVE AND SHE ASK ME TO HOLD WHILE SHE SUBMITS THE CLAIM. SHE COMES BACK ON THE LINE AFTER 45 SECONDS OR SO AND SAYS THAT THEY WON'T COVER IT. THE VIN NUMBER IS NOT PART OF THE RECALL. I ASK TO SPEAK TO A SUPERVISOR. I AM TOLD THERE IS NO ONE ELSE I CAN SPEAK TO AND THIS IS THE FINALLY DECISION OF VW OF NORTH AMERICA. THIS IS NOT THE FIRST FAILURE FOR THIS CAR. TEMPERATURE SENSOR REPLACED, BRAKE MODULE REPLACED TWICE, THE HEATER CORE REPLACE, THE TRIP TRONIC SHIFT REPLACED, INSTRUMENT PANEL REPLACED, THE ENGINE FLUSHED FOR SLUDGE. CV BOOTS REPLACED. THEY'RE CRACKED AGAIN AFTER 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220828March 11, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
1. NO EVENT LEAD UP TO THE FAILURE 2. FUEL LEAK; STRONG GAS FUMES WITHIN CAR. LEAK & FUMES MORE PROMINENT WITH WARMER WEATHER. 3. VW DEALERSHIP FOUND GAS LEAKING FROM (3) LOCATIONS INCLUDING NIPPLE & PLASTIC SEAMS WHERE CLIPS ARE ATTACHED. GAS TANK WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220665March 10, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OIL SLUDGE CAUSES OIL PUMP TO FAIL DAMAGING THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219126February 25, 2008
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
AFTER REPLACING THE FUEL PUMP (UNDER RECALL) ON MY 2003 VW PASSAT IN OCTOBER, 2007, I BEGAN TO NOTICE A PERIODIC GAS LEAK FROM AROUND THE GAS TANK. IN DECEMBER, 2007, I HAD A LOCAL MECHANIC INVESTIGATE AND HE COULD FIND NOTHING WRONG. MY TANK LEAKED AGAIN LAST WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218819February 21, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE SEAT HEATER IN MY 2003 PASSAT GLS BURNT MY LEG ON THE LOWEST SETTING. IT ALSO MELTING A HOLE IN THE CLOTH INTERIOR AND DISCOLORED OTHER SPOTS. AT THIS POINT IT HAS NOT BEEN REPLACED SO THE SEAT IS AVAILABLE TO LOOK AT. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10218269February 17, 2008
ENGINE AND ENGINE COOLING:ENGINE
I PURCHASED A 2003 PASSAT AND HAVE BEEN IN FOR TWO COILS, ENGINE LIGHT, BACK HATCH LOCK BROKEN, FUEL PUMP BUT THE MOST IMPORTANT ONE THUS FAR WAS WHEN I TOLD THEM MY OIL PRESSURE LIGHT CAME ON TWO DAYS PRIOR AND THEY TOLD ME IT WILL COST 4000.00 TO FIX IT BECAUSE THE ENGINE IS FULL OF SLUDGE. I WOULD PRODUCE RECEIPTS FOR SERVICES THAT I ACTUALLY DO REGULARLY EVERY 3-4 THOS. MILES OR THREE MONTHS. HOWEVER THEY INFORMED ME FROM VW OF AMERICA THAT 99% OF THE PEOPLE HAVE TO PAY FOR IT BECAUSE THEIR RECEIPTS DON'T MEET THE REQUIREMENT OF THE MILEAGE OF THE SERVICES. THEY STATE THAT IT MUST BE DONE PRIOR TO 5 THOS. MILES BUT THE BOOK STATES EVERY 7 THOS. MILES FOR SERVICES TO BE DONE. WHEN I BOUGHT THE CAR THEY DIDN'T TELL ME THAT I SHOULD USE THE EXPENSIVE FILTERS/AND SYNTHETIC OILS WHEN SERVICING THE CAR. IS EVERYONE '!@#$% OUT OF LUCK ON THEM COVERING THIS. AND ONCE DONE WHAT PREVENTS IT FROM DOING IT AGAIN? I AM GETTING RID OF THIS ASAP AND NEVER BUYING ANOTHER VW EVER! I WILL SPREAD THE WORD ABOUT BUYING A VW TO EVERYONE I KNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218272February 17, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DEFECT WITH THE DRIVER SIDE HEATING COIL IN THE SEAT - TODAY DURING A 5 MINUTE DRIVE I BEGAN TO SMELL SOMETHING BURNING ON THE INTERIOR OF MY CAR AND FELT A BURNING SENSATION ON MY LEG. I IMMEDIATELY STOPPED THE CAR AND TURNED IT OFF TO INVESTIGATE. UPON EXISTING THE VEHICLE I SAW BURNING EMBERS ON THE SEAT AND A 1/4" HOLE. I WAS FORCED TO SMOTHER OUT THE FIRE. I HAVE SINCE TURNED OFF THE HEATERS AND REFUSE TO USE THEM UNTIL THE PROBLEM IS RECTIFIED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10217339February 7, 2008
ELECTRICAL SYSTEM:IGNITION
DRIVING HOME FROM WORK ONE AFTERNOON, I NOTICED MY ENGINE SEEMED TO BE SHAKING SLIGHTLY. I PULLED OVER AND EVEN IN PARK, I COULD FEEL THE MOMENTUM OF SOMETHING IN THE ENGINE CAUSING MY CAR TO SHAKE. BY THE TIME I GOT HOME, MY ENGINE LIGHT HAD TURNED ON. I BROUGHT IT TO A VW DEALER AND UPON INSPECTION THEY FOUND THAT MY IGNITION COILS NEEDED REPLACING. UPON SEARCHING ONLINE, I FOUND SEVERAL PRESS RELEASES ABOUT ISSUES WITH THE VW IGNITION COILS, AND PENDING DEFECT INVESTIGATIONS RELATING TO THE COILS AND FIRES RESULTING. I AM THANKFUL THAT I DID NOT FIND MYSELF IN THIS SITUATION BUT I AM SURE THAT IF I HAD NOT BEEN PAYING ATTENTION THIS PROBLEM COULD HAVE HAD A FAR WORSE OUTCOME. I AM NOW DEEPLY CONCERNED ABOUT MY SAFETY IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216213January 27, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MY 2003 VW PASSAT HAS SHOWN CASES OF TRANSMISSION PROBLEMS FOLLOWING A RECENT RAIN STORM. THE REAR PASSENGER FOOTWELL COLLECTED WATER AND THE CAR WOULD NOT SHIFT NORMALLY. THE CAR WOULD NOT UPSHIFT AND SLAMMED INTO GEAR FROM PARK. I'M NOW UNABLE TO GET THE CAR OUT OF NEUTRAL AND CAN'T REMOVE THE KEY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215848January 24, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED EXCESSIVELY AND SMOKE BEGAN EMANATING FROM THE PASSENGER SIDE. THE ENGINE LIGHT REMAINED ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SHE PULLED OVER TO INSPECT THE VEHICLE AND NOTICED FLAMES COMING FROM THE CATALYTIC CONVERTER. THE DEALER STATED THAT THE ELECTRICAL SYSTEM, EMISSION COILER, AND OXYGEN SENSORS FAILED. ALL OF THE REPAIRS WERE MADE. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 52,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10215289January 17, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
ENGINE OIL PRESSURE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215128January 16, 2008
ELECTRICAL SYSTEM
I HAVE A 2003 PASSAT V6 IN WHICH THERE IS A LEAK THROUGH THE POLLEN FILTER BECAUSE OF FAULTY DESIGN. EVERY TIME IT RAINS OR SNOWS IN THE NORTHEAST WATER GETS THROUGH THE FAULTY SEAL AND IS ACCUMULATING IN THE PASSENGER REAR AND FRONT SEAT. THE WATER ACCUMULATION HAS CAUSED THE TCM TO WORK IMPROPERLY AND MAY MALFUNCTION. WITH OUT THE USE OF A TCM THAT WORKS PROPERLY THE CAR MAY SHUTDOWN OR MALFUNCTION AND CAUSE AN ACCIDENT. THIS A PROBLEM VW KNOWS ABOUT AND HAS IN FACT ISSUED A RECALL ON THE 2002 MODEL. THIS IS AN ISSUE ON ALL B5 PASSAT MODELS. PLEASE HELP ISSUE A RECALL TO CORRECT THIS MATTER. THANKS STEVE *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212711December 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
CAR MAKES JUMP WHEN SLOWING DOWN LOOKS LIKE TROUBLE WITH THE TRANSMISSION. AFTER FOUR TIMES I TOOK THE CAR FOR CHECK UP IN NORTHEAST WV OUTLET IN PHILADELPHIA,PA PROBLEM IS STILL THERE. THEY REPLACED THE BATTERY, IGNITION COILS RESET COMPUTER AND SO AND SO BUT LOOKS LIKE THEY CAN'T SOLVE THAT PROBLEM. MY WIFE DRIVES THIS CAR ,AND THIS SCARES HER, SHE GETS NERVOUS AND CAN CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211082December 6, 2007
AIR BAGS, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM:WIRING, LATCHES/LOCKS/LINKAGES:HOOD:LATCH, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, TIRES:SIDEWALL, EQUIPMENT:ELECTRICAL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., EQUIPMENT:MECHANICAL, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
I'VE SPENT OVER $8000 TOWARDS VW DEALERSHIP ATTEMPTS AT FIXING THE HORN, RADIO, HOMELINK, CLIMATE CONTROL (A/C AND HEAT) REAR PASSENGER SIDE WINDOW, HEATED SEATS, DASHBOARD PANEL LIGHTS, AND DEFROSTER FLAP. VW REPLACED ABS AND BRAKE LIGHT MODULE, BUT ONLY FIXED THE HORN. VW STATED THEY ARE NOT RESPONSIBLE EVEN AFTER I PAID FOR THEM TO FIX THE ABOVE PROBLEMS AND THEY ARE STILL UNABLE TO DETERMINE THE CAUSE OF THE PROBLEMS. I REQUEST REIMBURSEMENT FROM VOLKSWAGEN FOR THE REPAIR ATTEMPTS AND RELATED EXPENSES. CURRENT VEHICLE MILEAGE: 127,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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