Volkswagen Passat Complaints (2007)

273 consumer complaints on file.

#10587821May 12, 2014
AIR BAGS
AIR BAG FAULT LIGHT CAME ON IN THE CAR, VOLKSWAGEN DEALER SAYS AIRBAG NEEDS REPLACED AND WE HAVE TO PAY FOR IT, WONDERING WHY WHEN ITS NEVER BEEN USED/ IN A WRECK? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587040May 7, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A COMPLETE STOP. THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF SEVEN YEARS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583385April 17, 2014
STEERING
CAR EITHER WILL NOT START OR SHUTS OFF. DISPLAY STATES "STEERING COLUMN LOCK DEFECT". THE STEERING COLUMN LOCKS UP, THE ENGINE SHUTS DOWN, AND HIGH PITCHED ALARMS SOUND. CAR WAS TAKEN TO DEALER AND REPAIRED UNDER SERVICE BULLETIN 4815, AT NO CHARGE. THIS HAPPENED IN 2011. THIS WEEK, IN 2014 THE SAME EXACT STEERING COLUMN LOCK DEFECT REOCCURRED. DESPITE THIS BEING A KNOWN DEFECT AMONG VWS, AND THIS BEING A FAILURE OF THE PREVIOUS "FIX" VW REFUSES TO DO A WARRANTY REPAIR BECAUSE IT IS "OUTSIDE OF THE 12 MONTH 12,000 MILE" WARRANTY ON REPAIRS. THIS IS IN MY MIND, A SAFETY ISSUE AS THE ENTIRE STEERING COLUMN LOCKS AND THE ENGINE SHUTS DOWN. IF THIS WERE TO OCCUR WHEN THE VEHICLE IS BEING DRIVEN, PEOPLE WOULD BE INJURED OR KILLED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567797March 7, 2014
ENGINE
MY CAR WAS BURNT ON HIGHWAY WEEK AGO. ALL MY FAMILIES WERE ON THE CAR THAT TIME. I CALLED THE POLICE OFFICE, THE POLICEMEN AND FIREMEN ARRIVED AND PUT OUT THE FIRE IN 10 MINS. 2 DAYS LATER, AFTER WE CHECKED THE CAR WITH THE INVESTIGATORS FROM THE FIRE DEPT., THEY FOUND THAT THERE ARE 2 HOLES ON THE ENGINE, THE OIL SPRAYED OUT AND TOUCHED THE HIGH TEMPERATURE AREA INSIDE THE CAR SO THE FIRE HAPPENED! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10566226February 27, 2014
SERVICE BRAKES
ELECTRONIC PARKING BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565407February 22, 2014
ELECTRICAL SYSTEM, POWER TRAIN, SERVICE BRAKES
PUT KEYFOB IN THE IGNITION AND IT WOULD NOT START. THE LIGHTS IN THE DASH ILLUMINATED BUT ENGINE WOULD NOT TURN. ALSO STEERING LOCK WARNING LOCK KEEPS BLINKING. CAR IS STUCK IN PARK, MADE SEVERAL ATTEMPTS TO HAVE IT TOWED, BEFORE FINALLY HAVING AN EXPERIENCED TOW TRUCK DRIVER DRAG IT ON TO A FLAT BED BECAUSE OF CAR BEING STUCK IN PARK, KEY FOB LOCKED IN THE IGNITION SWITCH, HAS BEEN TOWED TO 3 DIFFERENT SHOPS WHO HAVE YET TO PINPOINT THE EXACT PROBLEM WITH THE CAR. ONE SHOP CLAIMED IT WAS AN ELECTRICAL PROBLEM AND THAT IT HAD SOMETHING TO DO WITH THE IGNITION SWITCH HOWEVER WERE UNABLE TO FIX IT. HAS SPENT XXX AMOUNT OF MONEY HAVING IT TOWED TO SEVERAL SHOPS AND STILL NOT FIXED. FRUSTRATED!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564002February 12, 2014
POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO SHIFT FROM PARK TO NEUTRAL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561610January 27, 2014
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS STOPPED WORKING WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR AND WINDSHIELD LINKAGES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 60,000. THE CURRENT MILEAGE WAS 143,000. UPDATED 03/12/14*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560321January 17, 2014
AIR BAGS
THE AIRBAG DEFAULT LIGHT WARNING IS ON ON THE DASH BOARD. I WAS TOLD BY VOLKSWAGEN DEALER THAT THE AIRBAG IS DEFECTIVE AND NEEDES TO BE REPAIRED, THEY SAID THAT IT WAS NEVER BEEN RECALLED. I AM JUST WONDERING IF THERE IS ANY PREVIOUS RECALL FOR THAT OR ARE THERE MANY PEOPLE COMPLAINING ABOUT THIS PROBLEM. WHEN THE PROBLEM STARTED, THE VEHICLE HAS ONLY 72000 MILES. ALSO I NOTICED THAT MOST VOLKSWAGEN REPAIRS NEED TO BE DONE BY THE DEALER ( IT'S KIND OF MONOPOLY). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556549December 18, 2013
ELECTRICAL SYSTEM, STEERING
SUDDEN FAILURE OF STEERING WHEEL. DISPLAY SHOWS "STEERING WHEEL LOCK". THIS COULD BE SERIOUS ISSUE IF IT HAPPENED DURING DRIVING. UNABLE TO START THE CAR OR TO GET THE CAR IN NEUTRAL GEAR. HAD TO TOW THE CAR TO THE VW SERVICE WHERE IT WAS DIAGNOSED WITH STEERING CONTROL MODULE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552432November 15, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE AIR BAG FAULT WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549611October 26, 2013
STEERING
WHEN I INSERT MY KEY IN COLD WEATHER MY CAR WILL DISPLAY " STEERING WHEEL LOCK" AND MY CAR CUTS OFF AND BEEPS LOCKS KEY IN IGNITION, RELEASES KEY AFTER A BIT AND LETS ME RE TRY AND STARTS, OTHER TIMES IT MAY TAKE SEVERAL ATTEMPTS BUT HAS STARTED. I TOOK CAR TO DEALER THEY SAW NOTHING WRONG WITH IT BUT QUOTED A HIGH PRICE TO REPLACE PART AND MENTIONED THAT ITS A COMMON OCCURRENCE! I BELIEVE THIS SHOULD BE LOOKED INTO SERIOUSLY BEFORE ANYONE GETS HURT BY STEERING LOCKING!! AND IT SHOULD BE RECALLED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536528August 21, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE BRAKES WERE APPLIED AND ABNORMALLY TRAVELED TO THE FLOORBOARD. THE VEHICLE ALSO EXHIBITED AN INCREASE IN STOPPING DISTANCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE HYDRAULIC BRAKE LINE WAS DEFECTIVE. THE CONTACT REFERENCED NHTSA CAMPAIGN I.D. NUMBER 06V472000 (SERVICE BRAKES, HYDRAULIC) AND CALLED THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT DID NOT HAVE THE HYDRAULIC SYSTEM REPLACED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515354June 5, 2013
ENGINE, VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
MY VW PASSAT 2007 STALLS AND/OR DOES NOT START. IT HAS STALLED WHILE DRIVING ON THE FREEWAY AND THEN SOMETIMES DOES NOT START AT ALL. SOMETIMES IF TRIED AFTER A WHILE IT MAY START. I'M TOLD IT IS A HIGH PRESSURE FUEL VALVE PROBLEM THAT IS PART OF A RECALL BUT MY VIN DOES NOT QUALIFY FOR THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511014May 7, 2013
ENGINE
ENGINE LOST POWER AND BEGAN MISFIRING. ENGINE LIGHT CAME ON. DEALER TELLS ME TWO DAYS LATER THERE IS CARBON BUILD UP AND NEEDS MANUAL DECARB. COST IS 1K. ENGINE HAS RUN ON PREMIUM FUEL AND HAS REGULAR MAINTENANCE. THIS IS A HAZARDOUS CONDITION FOR A VERY LOW MILEAGE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507059April 4, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKING ASSIST SYSTEM LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HIM THAT THE BRAKE VACUUM LINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 60,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504362March 25, 2013
ENGINE
OIL BOLT FAILURE ON 3.6L ENGINE RESULTING IN COMPLETE MECHANICAL FAILURE OF ENGINE. COST OF REPAIR IS APPROXIMATELY $6000 WHICH IS NOT COVERD BY ANY WARRANTY. I UNDERSTAND THIS IS A KNOWN DEFECT IN THIS ENGINE WHICH VW DID NOT RECALL, BUT RECOGNIZED BY MAKING MADE SPEC CHANGES IN 08. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485424November 21, 2012
SEAT BELTS
WHILE DRIVING DOWN THE FREEWAY MY SON TUGGED ON HIS SEAT BELT AND IT CAME UNDONE. I PULLED OVER AND TRIED TO BUCKLE IT AT WHICH TIME I REALIZED THE LATCH WAS NOT WORKING. THE LATCH CLICKS SO IT SOUNDS LIKE IT IS SECURE BUT YOU CAN PULL THE BELT OUT WITH VERY LITTLE FORCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484920November 16, 2012
ENGINE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, AIR BAGS
WE PURCHASED OUR 2007 PASSAT 3.6L 4-MOTION WAGON AND HAD ISSUES WITH THE AIRBAGS FROM DAY 1 (LITERALLY), AND HAD THE DEALERSHIP REPLACE THE SENSORS UNDER BOTH SEATS WITHIN THE FIRST THREE DAYS. WITHIN A MONTH, WE BEGAN HAVING ISSUES WITH THE TIRE PRESSURE MONITORING SYSTEM. NEW TIRES FIXED THE TPMS ISSUE FOR ABOUT A WEEK, THEN WE BEGAN HAVING ISSUES AGAIN. A YEAR AFTER WE BOUGHT THE CAR, MY WIFE HAD AN ACCIDENT (REAR-ENDED SOMEONE), AND THE AIRBAG DID NOT DEPLOY. WE HAD TO HAVE THE ENTIRE FRONT-END REPAIRED - $10,237 WORTH OF REPAIRS. AFTER THE REPAIRS WERE COMPLETED, THERE WAS SO MUCH EXTERNAL NOISE THAN THERE WAS BEFORE THE ACCIDENT. OVER THE NEXT 8 MONTHS, WE BEGAN HAVING ISSUES WITH THE CHECK ENGINE LIGHT COMING ON (AND STAYING ON). WHEN THE CAR SHUT OFF ONE DAY, RIGHT IN THE MIDDLE OF (BUSY) TRAFFIC, I TOOK IT BACK TO THE REPAIR SHOP TO HAVE THEM LOOK AT IT. THEY TOOK OUR 2007 PASSAT TO THE VW DEALERSHIP, WHICH MADE A BLANKET STATEMENT THAT NONE OF THE EXISTING ISSUES WERE RELATED TO THE WRECK. THEREFORE, THE REPAIR SHOP WOULD NOT DO ANYTHING MORE TO FIX THE CAR, AND SINCE THE CAR WAS NO LONGER UNDER WARRANTY, THE DEALERSHIP WOULD NOT COVER THE REPAIRS EITHER. ON OCTOBER 29, 2012, 14 MONTHS AFTER THE ACCIDENT, THE CHECK ENGINE LIGHT CAME ON AGAIN, AS IT HAD MANY TIMES BEFORE. HOWEVER, ON OCTOBER 30, 2012, THE ENGINE DIED COMPLETELY. WE'VE SINCE DISCOVERED THAT THE BEARINGS ARE COMPLETELY GONE AND WERE TOLD IT WILL COST US $7,000 TO REPLACE THE ENGINE. BUT THAT STILL DOESN'T INCLUDE REPAIRS TO THE PREVIOUSLY EXISTING ISSUES WITH THE TPSM OR THE AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471974August 23, 2012
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
DRIVING HOME WHILE STOPPED AT A TRAFFIC LIGHT MY CAR FELT LIKE IT JERKED FORWARD THOUGH MY FOOT WAS ON THE BRAKE. I STOPPED MY CAR BRIEFLY TO GET DINNER, TOOK A PHONE CALL AND DECIDED TO LEAVE. I PUT MY CAR IN DRIVE AND IT WOULD NOT TRAVEL FORWARD. I PUT IT IN REVERSE AND IT WOULD NOT RESPOND. I LOOKED AT THE DISPLAY WHICH INDICATED I SHOULD DEPRESS THE BRAKE PEDAL, I DID. THE MESSAGE DISAPPEARED BUT THE CAR WOULD STILL NOT TRAVEL. I CHECKED THE PARKING BRAKE BUTTON, IT WAS ON. I DEPRESSED THAT BUT IT WOULD NOT TURN OFF. EVERYTIME I PUT THE CAR IN DRIVE THE SAME DEPRESS THE BRAKE MESSAGE. I CALLED THE DEALERSHIP. IT WAS SUGGESTED I KEEP TRYING TO DISENGAGE THE PARKING BRAKE. "THE CAR THINKS THE PARKING BRAKE IS ON" I HAVE NEVER USED THE PARKING BRAKE ON THIS CAR. IT CAME OUT OF THE SHOWROOM. FINALLY THE BRAKE DISENGAGED. MY SECOND STOP RESULTED INTO THE SAME SCENARIO. MY FEAR IS THAT THIS HAPPEN WHILE I AM DRIVING. I AM TAKING MY CAR INTO THE DEALERSHIP IN A FEW HOURS IF IT WILL MOVE IN. THIS CAR HAS BEEN IDEAL UP TO THIS EVENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Passat