Volkswagen GTI Complaints (2015)

97 consumer complaints on file.

#11399929March 9, 2021
STEERING
WHEN IN MOTION ON ANY TYPE OF ROAD AFTER 30-40 MINUTES THE STEERING WHEEL BECOMES 'HEAVY' AND HARD TO TURN. THE POWER STEERING HAS FAILED. I HAD THIS ISSUE 'FIXED' BY THE DEALERSHIP TWO YEARS AGO, BUT IT IS OCCURRING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396805February 18, 2021
ENGINE
WATERPUMP/THERMOSTAT HOUSING COVERED IN DRY COOLANT, LEAKING DUE TO WARPAGE OF THE PLASTIC PARTS USED MY VOLKSWAGEN. COOLANT NEEDS TO BE TOPPED OFF EVERY 3 MONTHS, VW SAID THEY DIDNT FIND ANYTHING WRONG. PROBLEM IS GETTING WORSE AS THE PARTS FAIL AND WILL LEAD TO CATASTROPHIC FAILURE AND DAMAGE/OVERHEATING TO THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388860January 19, 2021
ENGINE
PERSISTENT COOLANT MIGRATION PROBLEM, WHEREIN COOLANT MIGRATES THROUGH WIRING HARNESS CONNECTION ON COOLANT RESERVOIR AND TRAVELS THROUGH THE WIRING HARNESS TO OTHER SENSORS AND ENGINE CONTROL EQUIPMENT ON THE VEHICLE, CORRODING AND DESTROYING KEY COMPONENTS OF THE CARS ELECTRONICS AND SAFETY CONTROL SYSTEMS. THIS REPAIR HAS COST THOUSANDS OF DOLLARS TO ADDRESS, AND IT STILL NOT SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384872December 24, 2020
ENGINE, FUEL/PROPULSION SYSTEM
FIRST CAR STARTS. SECOND PUT THE GEAR INTO REVERSE. THIRD CAR STARTS TO STALL SLOWLY SHUTTING DOWN THE ENGINE WHILE IN REVERSE. FOURTH, CAR HAS DIFFICULTY STARTING THE ENGINE WHILE PUTTING IN PARK GEAR. FIFTH, I HAD TO PRESS THE BRAKE AND THE PUSH START BUTTON IN ORDER TO START WHILE PRESSING THE GAS PEDAL TO INCREASE THE RPM. THEN I DRIVE. THIS HAPPENS OFTEN WHEN FIRST STARTING THE VEHICLE UNDER STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377823December 3, 2020
UNKNOWN OR OTHER
GEAR SELECTOR CHROME TRIM PEELS AND CUTS TO THE SKIN. DEALERS WILL ONLY SELL ENTIRE GEAR SELECTOR ASSEMBLIES $285+. TRIM PIECE CAN BE FOUND ON ALI EXPRESS (AFTERMARKET) FOR $16. IT IS EXACT MATCH, FIT AND FINISH. WHAT VW AND ITS DEALERS ARE DOING TO MANY CLIENTS IS UNACCEPTABLE. LOOK AT FORUMS AND SEE HOW MANY PEOPLE HAVE HAD THEIR HANDS SLICED BY THE PEELING CHROME. CARS ARE NOT UNDER WARRANTY FOREVER. BUT PROBLEMS THAT OCCUR TO MOST MODELS, IF YOU SLASHED YOUR HAND WHILE DRIVING - THAT COULD LEAD TO AN ACCIDENT. THERE IS AN ALTERNATIVE, BUT IT TAKES NON MANUFACTURER PARTS TO FIX AFFORDABLY. WHY CAN'T VW EITHER OFFER THIS PART A LA CARTE OR GIVE AN EXTENDED WARRANTY? WHY DO I NEED TO BUY AN ENTIRE GEAR SELECTOR FOR A SIMPLE CHROME PLATED PIECE OF PLASTIC TO BE REPLACED? THE GEAR SELECTOR WORKS FINE, IT'S THE CHROME TRIM THAT IS A SEPARATE PART THAT PEELS. I'M JUST ANGRY BECAUSE I HAVE TO GO AROUND THE WORLD AND TRUST AN UNKNOWN CHINESE COMPANY TO SUPPLY A PART THAT VW ALREADY MAKES AND WON'T SELL ON ITS OWN. AND IT'S NOT JUST ME, IT'S ALMOST EVERYONE WHOSE BOUGHT ONE OF THESE CARS. SLICING YOUR HAND WHILE DRIVING CAUSES SOME DISTRACTION. I THANK GOD I DIDN'T WRECK WHEN IT HAPPENED TO ME. PLEASE MAKE THEM EITHER RECALL THE PART OR AT LEAST ACKNOWLEDGE IT. THE VEHICLE WAS ON FL HIGHWAY 16 WHEN I SLASHED MY HAND ON THE PEELING CHROME TRYING TO TURN DOWN THE AIR CONDITIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361264September 26, 2020
POWER TRAIN
I HAD MY THERMOSTAT HOUSING REPLACED TO DUE LEAKAGE. I WANTED TO FILE A COMPLAINT BECAUSE I BELIEVE THIS IS A REOCCURRING ISSUE THAT CAN LEAD TO ENGINE DAMAGE. THIS HAS HAPPENED GRADUALLY OVER TIME AND NOT DUE TO ANY INCIDENT WITH ANOTHER VEHICLE. THIS WAS DISCOVERED FROM A VW SERVICE WHEN I WAS AT APPROXIMATELY 57000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355431September 16, 2020
ENGINE
COOLANT LEAK AND STRONG SMELL AFTER DRIVING THE CAR SINCE IT WAS NEW. GRADUAL COOLANT LOSS IN THE RESERVOIR. VW REDESIGNED THE THERMOSTAT HOUSING AND WATER PUMP AFTER RAMPANT 2015 MODEL YEAR FAILURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352409August 31, 2020
ENGINE
MY WATER PUMP IS LEAKING AT ONLY 76 THOUSAND MILES0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350665August 21, 2020
ENGINE, POWER TRAIN
I HAVE A 2015 GTI THAT HAS ONLY 80,000 MILES ON IT. I HAD A REPAIR DONE TO REPLACE VALVES, COIL SPRINGS, SPARK PLUGS AND IGNITION COILS LAST YEAR DUE TO FAILURE OF THE ENGINE. THEY CLAIMED TO FIX THIS PROBLEM AND A YEAR LATER THE SAME EXACT FAILURE HAPPENED. THE FIRST TIME IT COST 3,500 TO FIX WITH A CUSTOMER LOYALTY DISCOUNT. THIS TIME THEY SUGGEST REPLACING THE ENGINE AT A 14,000 PRICE TAG. THERE IS CLEARLY SOME DESIGN FLAW THAT IS CAUSING THIS REPEATED FAILURE IN SUCH A NEW CAR. VOLKSWAGEN DOESN'T BACK UP THE PREVIOUS REPAIR. WITH THE FREQUENCY OF THIS ISSUE I'M SURE THERE ARE OTHER PEOPLE WITH THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349481August 19, 2020
ENGINE
2015 VOLKSWAGEN GTI. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO SUCTION PUMP SAFETY RECALL. *LD THE CONSUMER STATED EACH FAILURE OCCURRED AFTER FILLING UP THE GAS TANK. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.*JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337851July 7, 2020
ENGINE, UNKNOWN OR OTHER
AFTER HAVING MY 2015 VW SE 4-DR 2.0T AUTO PZEV INTO THE DEALERSHIP'S SERVICE CENTER FOR A/C ISSUES. TWO WEEKS LATER THE ENGINE LIGHT CAME ON AND I IMMEDIATELY PARKED THE CAR. THE CAR WAS TOWED TO THE DEALERSHIP WITH THIS AS THE PROBLEM. REPLACE ENGINE AND TURBO! OVER $17,000!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338043July 7, 2020
POWER TRAIN
FAILED WATER PUMP FIXTURE AND GASKETS AT 62000 MILES. LEAKING COOLANT CONSTANTLY AND WARNING LIGHT GOING OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327807June 8, 2020
ENGINE
WATER PUMP & THERMOSTAT HOUSING LEAKING COOLANT AT 31,000 MILES. BOTH ITEMS WERE REPLACED AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324986May 18, 2020
ENGINE
MY COOLANT WARNING LIGHT CAME ON AT ABOUT 71K MILES, TO MY SURPRISE. MY MECHANIC CHECKED ALL FLUID LEVELS WHEN I LAST HAD THE CAR IN, WHICH WAS ABOUT 6K MILES PRIOR. I CHECKED THE COOLANT LEVEL AND IT WAS WAY BELOW THE MINIMUM LEVEL IN THE RESERVOIR. MY INDEPENDENT MECHANIC DETERMINED IT WAS THE THERMOSTAT HOUSING WHICH IN TURN CAUSED DAMAGE TO THE WATER PUMP AS WELL. THIS RESULTS IN A $980 REPAIR. AFTER DOING SOME RESEARCH ONLINE, I HAVE DETERMINED THAT THIS PROBLEM HAS AFFECTED OTHER VW GTIS OF THE SAME MODEL GENERATION. THIS IS A FACTORY DEFECT AND SHOULD BE COVERED BY VW BUT MY CAR IS NOW OUTSIDE OF THE FACTORY WARRANTY. I AM SEEKING TO RECOVER THE MONEY I HAVE SPENT OUT OF POCKET AND TO PREVENT THIS FROM HAPPENING TO ANY OTHER OWNERS. THE DETAILS ARE AS FOLLOWS: THE ISSUE IS LIMITED TO 2015- US MODELS AND 2013- EUROPEAN MODELS, AND SEEMS TO BE RELATED TO THE EA888 REV3 ENGINE THAT IS IN SEVERAL MQB MODELS SOLD BY VW/AUDI. COOLANT WILL SLOWLY SEEP OUT OF A WEEP HOLE ON THE UNDERSIDE OF THE THERMOSTAT HOUSING. IT DOESN'T SEEM TO BE ENOUGH TO EVER LEAVE A PUDDLE BUT SLIGHT RESIDUE MAY BE SEEN UNDER THE THERMOSTAT HOUSING AND POSSIBLY ON THE OIL PAN. THE LOSS OF COOLANT OFTEN TRIPS THE LOW COOLANT WARNING IF THE LEVEL ISN'T MAINTAINED. DEPENDING ON THE SIZE OF THE LEAK, THE COOLANT DROP CAN EITHER BE GRADUAL OR CATASTROPHIC. LOSS OF COOLANT HAS ALSO BEEN LINKED TO THE WATER PUMP FAILING. FURTHERMORE, THE ACCESSORY BRACKET GASKET CAN LEAK HOT OIL DOWN ONTO THE THERMOSTAT HOUSING (EVEN AFTER REPAIR) WHICH CAN CAUSE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323021May 2, 2020
FUEL/PROPULSION SYSTEM
I WAS PARKED IN A PARKING LOT WITH MY CAR ON WHEN ALL OF A SUDDEN A LADY PARKED NEXT TO ME SAID THAT IT SMELLED LIKE GASOLINE. I DECIDED TO STEP OUT AND CHECK ON THE CAR THE FUEL WAS LITERALLY LEAKING OUT OF THE TANK FROM THE REAR END OF THE CAR. THE CAR HAD ALMOST A FULL TANK AND IN A MATTER OF MINUTES IT EMPTIED ITSELF OUT. KEEP IN MIND, I AM A SMOKER AND IF IT WASN'T BECAUSE THE LADY TOLD ME ABOUT THE GAS LEAK IT COULD'VE END UP IN A FATAL FIRE/ACCIDENT. I HAVE SEEN AROUND THE INTERNET THAT THERE WAS A RECALL FOR THE SAME PROBLEM IN 2015-2016 GTI MODELS BUT ONCE YOU GO INTO THE VW PAGE NOTHING APPEARS. IT EVEN APPEARS ONLINE FROM TRUSTED SOURCES THAT THE RECALL NUMBER WAS 20Y5 AND 20Y6. CURRENTLY THE CAR HAS BEEN IN THE VW FOR 1 MONTH AND THEY WANTED ME TO PAY AROUND $2,800 TO REPLACE THE FUEL TANK AND ONCE I DID MY RESEARCH I FOUND OUT THAT THE EXACT PROBLEM HAPPENED TO THOUSANDS OF OTHER PEOPLE WHO HAD THE SAME MODEL YET THE DEALER DID NOT EVEN MENTION IT TO ME AND WANT TO CHARGE ME WITH THE $2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320121April 3, 2020
ENGINE
COOLANT LEAKING REQUIRING THERMOSTAT HOUSING REPLACEMENT AS WELL AS NEW SENSOR AND NEW WATER PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311425February 25, 2020
ENGINE
WATER PUMP FAILURE AT 49500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311136February 24, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GTI. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED MOLD FORMING IN THE REAR DRIVER SIDE SEAT. THE CONTACT WAS INFORMED BY AND UNKNOWN DEALER THAT WATER FROM THE WINDOW LINING DRAINED ONTO THE SEAT AND CAUSED THE MOLD BUILD UP. WATER ALSO ENTER THE VEHICLE AT THE SEAL ON THE BOTTOM OF THE REAR WINDOW AND ALSO THROUGH THE SPEAKER. THE VEHICLE WAS TAKEN TO CHERRY HILL VOLKSWAGEN LOCATED AT 2261 NJ-70, CHERRY HILL, NJ 08002 WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299147January 13, 2020
ENGINE
ENGINE LOOSING COOLANT, DEALERSHIPS FAILS TO DIAGNOSE THE PROBLEM. FAULTY WATER PUMP THAT VW FAILED TO DIAGNOSE TWO TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298340January 10, 2020
POWER TRAIN
VEHICLE IS LEAKING COOLANT. NEEDING TO REPLACE THERMOSTAT HOUSING/WATER PUMP ON VEHICLE. OUT OF WARRANTY. VERY COMMON ISSUE WITH 2015+ VW GTI VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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