Volkswagen GTI Complaints (2017)

52 consumer complaints on file.

#11378489December 8, 2020
STRUCTURE:BODY
THE PANORAMIC SUNROOF HAS BEGUN TO BECOME UNADHERED TO THE BODY CAUSING IT TO RAISE UP AND CREATE A GAP BETWEEN THE WINDSHIELD AND THE ROOF CAUSING EXCESS NOISE WHILE DRIVING. VOLKSWAGEN OF AMERICA DENIED MY CLAIM DESPITE HAVING A PENDING CLASS-ACTION LAWSUIT AGAINST MANY MODELS REGARDING THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364005October 12, 2020
FUEL/PROPULSION SYSTEM
FIRST NOTICED STRONG FUEL SMELL COMING FROM REAR PASSENGER SIDE WHEEL WELL. FUEL SMELL DISSIPATED AFTER AROUND 45 MINUTES. THE NEXT TIME I DROVE THE CAR, IT BEGAN BUCKING AS IF THERE WAS A FUEL PRESSURE ERROR. BY THE TIME I LIMPED THE CAR INTO MY DRIVEWAY, FUEL WAS POURING OUT OF THE SAME WHEEL WELL. THE CAR HAS LEAKED FUEL ON TWO MORE OCCASIONS SINCE THEN. I'VE SINCE FOUND OUT THAT THIS IS A KNOWN ISSUE THAT VOLKSWAGEN ADDRESSED IN SAFETY RECALL 20Y6. FAULTY ELEMENTS IN THE FUEL TANK ARE CAUSING GASOLINE TO PURGE INTO THE EVAP SYSTEM AND THEN LEAK THROUGH THE EVAP CANISTER, DOWN ONTO THE WHEEL WELL. VW APPARENTLY MADE A BUSINESS DECISION NOT TO INCLUDE 2017 GOLFS IN THAT RECALL, DESPITE BEING IDENTICAL CARS. A QUICK LOOK THROUGH THESE COMPLAINTS OR IN VARIOUS VOLKSWAGEN FORUMS WILL SHOW THAT THIS ISSUE IS COMMON AND POPPING UP IN MORE AND MORE 2017 CARS AT AROUND 35K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359910September 19, 2020
ENGINE
THERE IS A CONSTANT COOLANT LEAK COMING FROM THE THERMOSTAT HOUSING AND WATER PUMP AREA. IT STARTED AS A SLOW LEAK, EVERY 10,000 MILES OR SO I WOULD HAVE TO TOP IT OFF AND NOW IT HAS GOTTEN TO THE POINT WHERE I HAVE TO FILL IT BACK UP EVERY DAY. LOOKED INTO IT ONLINE AND IT SEEMS THAT NEARLY EVERYONE THAT OWNS THIS CAR HAS THE SAME ISSUE AND EVERYONE'S LEAK COMES FROM THIS AREA.THE LEAK HAPPENS AT ALL TIMES BUT IS GREATLY ACCELERATED WHEN DRIVING AND THE COOLANT SYSTEM IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354081September 9, 2020
ENGINE
DISCOVERED COOLANT LEAK ON OIL PAN AND CONTACTED DEALERSHIP. THIS WAS DURING ROUTINE INSPECTION. DEALERSHIP INSPECTION REVEALED A FAILED WATER PUMP HOUSING. DEALERSHIP REPLACED HOUSING, THERMOSTAT AND THERMOSTAT GASKET UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353616September 8, 2020
POWER TRAIN
THE VW GTI IS 4 YEARS OLD AND HAS 32,753 MILES. DRIVING THROUGH A SHOPPING PLAZA, STEAM SUDDENLY BEGAN TO RISE FROM THE HOOD. UPON PARKING AND SHUTTING OFF THE ENGINE, STEAM CONTINUED TO RISE AND THE SWEET SMELL OF COOLANT WAS OBVIOUS. COOLANT BEGAN LEAKING OUT AND FORMED A PUDDLE UNDER THE VEHICLE. NO PRIOR SIGN OF COOLANT LEAKS. VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE TECHNICIANS IDENTIFIED A DEFECTIVE WATER PUMP AND THERMOSTAT HOUSING. REPAIR WAS FIXED UNDER WARRANTY WITH THERMOSTAT 06L121111M AND WATER PUMP 06K121011C IN AUGUST 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339608July 15, 2020
FUEL/PROPULSION SYSTEM
7-3-2020: DROVE CAR IN DRIVE MODE AND SPORT MODE THROUGHOUT THE AFTERNOON, STOPPED TO TALK TO SOMEONE AND CAR SAT ON A FLAT SURFACE, IDLING WHEN SUDDENLY THERE WAS GASOLINE LEAKING OUT OF THE REAR RIGHT WHEEL WELL. PARKED THE CAR FOR THE NIGHT, HAD NO MORE LEAKAGE. 7-4-2020: DROVE TO VW DEALER/SERVICE ABOUT 20 MINUTES AWAY IN DRIVE MODE, DID NOT HAVE REPLICATION OF THE GASOLINE LEAK. 7-6-2020: VW CALLED AND SAID THEY COULDN'T REPLICATE THE PROBLEM. HE SAID THEY DROVE IT, HAD IT IDLE, PUT IT ON A FLAT AND AN ANGLED SURFACE, LOOKED AT EVERYTHING WHILE IT WAS ON A LIFT.. SAW NOTHING. I WAS OUT OF TOWN SO I PICKED THE CAR UP ON 7-13-2020. 7-13-2020: PICKED UP CAR AND DROVE HALF A MILE TO GAS STATION TO FILL UP. CAR IMMEDIATELY WOULD NOT ALLOW FUEL TO BE ADDED, POPPING THE GAS HANDLE LEVER EVERY HALF GALLON. I CALLED VW AND HE SAID TO TRY ANOTHER PUMP. I DIDN'T HAVE TIME TO CONTINUE CHECKING SO I DROVE THE CAR, IN DRIVE MODE, AND HAD NO PROBLEM. 7-15-2020: FINALLY HAD TIME TO TRY ANOTHER GAS PUMP, HAD THE SAME ISSUE WITH CAR NOT ALLOWING GAS TO BE FILLED, POPPING GAS HANDLE LEVER AGAIN EVERY HALF GALLON. DECIDED TO TAKE IT BACK TO VW. BRIEFLY PUT THE CAR IN SPORT MODE AND FELT LIKE THE CAR WAS STARVED OF FUEL. HAD MY HUSBAND FOLLOW BEHIND ME TO VW. DECIDED TO PUT IT INTO SPORTS MODE ABOUT A MILE FROM VW AND HUSBAND CALLED ME WITHIN SECONDS TO TELL ME MY VW WAS LEAKING FUEL, VARYING FROM A STEADY DRIP TO STREAM. HALF A MILE UP THE ROAD I PULLED INTO VW SERVICE AND FUEL WAS LEGIT GUSHING OUT, CREATING A PUDDLE THE SIZE OF A SMALL BABY POOL, WERE THERE NOT A DRAIN FOR IT TO DRAIN INTO IN THE SERVICE GARAGE. CURRENTLY AWAITING WORD ABOUT DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338492July 9, 2020
FUEL/PROPULSION SYSTEM
AT 47,000 MILES THE VEHICLE WOULD NOT ALLOW FUEL TO BE PUT INTO THE TANK. TAKEN TO DEALERSHIP TO BE TOLD THAT THE SUCTION PUMP INSIDE GAS TANK WAS OVER PRESSURIZING THE TANK CAUSING FUEL TO SHOOT OUT OF THE GAS FILLING TUBE. THIS EXACT SAME ISSUES WAS IN THE 2015 AND 2016 MODELS AND RECALL 20Y6 ADDRESSED THEM. NOW THE 2017 MODEL IS DOING THE SAME AND THEY ARE REFUSING TO FIX THE ITEM UNDER WARRANTY. LEAVING THESE VEHICLE AT HIGH RISK OF CATCHING FIRE DUE TO FUEL BEING EXPELLED FROM THE TANK WHEN ENGINE IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331506June 29, 2020
FUEL/PROPULSION SYSTEM
I AM HAVING THE EXACT ISSUE FROM THE 2015-2016 GTI SUCTION PUMP RECALL. MY CAR IS A 2017 GTI AND IS LEAKING THROUGH THE CHARCOAL CANISTER FILTER. WHEN I TRY TO FILL THE TANK IT'S CUTTING OFF THE FLOW FROM THE GAS NOZZLE AS IF THE TANK WAS FULL BUT WHEN I CHECK THE TANK IS ALMOST EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328131June 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AT A RATE OF ONE GALLON OF FUEL EVERY FIVE MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHARCOAL CANISTER AND SUCTION PUMP NEEDED TO BE REPLACED. CHAPMAN VOLKSWAGEN OF TUCSON (4500 E 22ND ST, TUCSON, AZ 85711) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327793June 8, 2020
FUEL/PROPULSION SYSTEM
STARTED TO NOTICE A FUEL ODOR IN THE VICINITY OF THE RIGHT-REAR WHEEL WHILE THE CAR WAS PARKED INSIDE MY GARAGE. MOVED THE CAR IMMEDIATELY OUTSIDE ON MY DRIVEWAY. DROVE THE CAR ONCE OR TWICE DURING THE FOLLOWING WEEK. AS THE CAR WAS PARKED ON THE DRIVEWAY THE ODOR PERSISTED. THEN ONE AFTERNOON A PUDDLE OF GAS WAS ON MY DRIVEWAY (ABOUT ONE PINT OF LIQUID) - THE CAR HAD NOT BEEN DRIVEN IN 2 DAYS WHEN THE PUDDLE APPEARED. NOTIFIED MY LOCAL VW DEALER AND SCHEDULED THE REPAIR. THE DEALER DETERMINED THAT THE CHARCOAL CANISTER WAS FILLED WITH FUEL - ASSUMING THAT I OVERFILLED THE TANK, WHICH I DON'T BELIEVE HAPPENED. WHEN THE LEAK OCCURRED THE FUEL TANK WAS APPROXIMATELY 3/4 FULL. THE DEALER REPLACED THE LEAK DETECTION PUMP, N80 PURGE VALVE, AND THE CHARCOAL CANISTER. THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE CAR HAS 55,578 MILES ON IT AND I HAVE OWNED IT JUST LESS THAN 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324487May 14, 2020
POWER TRAIN
THE COOLANT HAS PROGRESSIVELY GOTTEN LOWER AND I BROUGHT MY CAR TO VW DEALER WHILE UNDER WARRANTY BUT THEY WANTED TO CHARGE $140 DIAGNOSTIC FEE TO PRESSURE TEST THE SYSTEM. I HAD THEM TOP OFF THE COOLANT FOR NOW BUT AFTER DOING RESEARCH IT APPEARS THAT THE THERMOSTAT HOUSING IS PRONE TO LEAKING. I WILL HAVE TO BRING MY CAR BACK SOON AND PROBABLY HAVE TO PAY TO HAVE THE COOLANT SYSTEM OFFICIALLY CHECKED BECAUSE THIS IS A SAFETY CONCERN. I HAVE HAD THE CAR FOR ABOUT 1 YEAR AND THE COOLANT LEVEL HAS LOWERED TO BELOW THE MINIMUM LINE. VW DEALER SAID THEY DID SEE SOME COOLANT IN MY ENGINE BAY AND CLEANED IT OFF TEMPORARILY BECAUSE I DID NOT WANT TO PAY THE $140 DIAGNOSTIC FEE AT THAT TIME. THEY TOPPED OFF THE COOLANT AND SAID TO COME BACK IF IT DRAINS MORE AND IF I WANT TO PAY FOR THE DIAGNOSTIC TEST. MY CAR HAS 50,000 MILES ON IT AND IS UNDER WARRANTY UNTIL 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324232May 12, 2020
POWER TRAIN
VEHICLE STARTED LOSING COOLANT AROUND 25K MILES. VISIBLE LOSS IN RESERVOIR AND COULD SMELL COOLANT AFTER DRIVING. AT 30K MILES, VISIBLE PUDDLE OF COOLANT UNDER CAR. CAR WAS SERVICED AT VW OF OCALA, FL, WHERE THEY REPLACED THE WATER PUMP, THERMOSTAT HOUSING AND RELEVANT GASKETS/SEALS. THIS MATCHES WHAT DOZENS OF OTHER VW GTI DRIVERS ARE EXPERIENCING IN THEIR CARS. 30K IS WAY TOO LOW OF MILES TO HAVE SUCH A MAJOR REPAIR DONE TO THESE CARS, AND COULD HAVE LED TO PREMATURE ENGINE WEAR/FAILURE BY OVERHEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317146March 9, 2020
ENGINE, POWER TRAIN
THERMOSTAT HOUSING LEAK CAUSES COOLANT LEAK AND LOW COOLANT WARNINGS. WAS OPERATING THE VEHICLE UNDER NORMAL CONDITIONS WHEN LOW COOLANT WARNING ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315968March 4, 2020
ENGINE
CAR SUFFERED A FAILURE OF THE THERMOSTAT AT 26837 MILES CAUSING A LOSS OF COOLANT. COOLANT ODOR WAS APPARENT SINCE THE CAR WAS NEW. THIS APPEARS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL AT LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315880March 3, 2020
ENGINE
AFTER 55K MILES, MY CAR HAD A WATERPUMP LEAK THAT SEEMS COMMON IN THE FORUMS I ATTEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307734February 7, 2020
POWER TRAIN
48K ON THE CAR, AND I WAS INFORMED OF THE LEAKING THERMOSTAT HOUSING THAT IS APPARENTLY KNOWN FOR GOING ON THIS CAR AS A DEFECTIVE PART: VW DID NOT TELL ME! I WAS INFORMED BY MY TECH WHO FORTUNATELY DISCOVERED THE ISSUE 1500 MILES BEFORE MY WARRANTY EXPIRED. VW SHOULD NOT CHARGE FOR THIS REPLACEMENT REGARDLESS OF MILES AS IT IS CLEARLY DEFECTIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307416February 6, 2020
ENGINE
2017 VW GTI 4 DOOR. SE TRIM. A COUPLE WEEKS AFTER REACHING 40K MILES, AFTER DRIVING SEVERAL BLOCKS AND MAKING IT ONTO A MAIN ROAD, THE VEHICLE STALLED OUT AND DIED WHILE IN MOTION AT ABOUT 20-25MPH. THIS WAS AFTER WHAT SEEMED LIKE A VERY CLUNKY FEELING SHIFTING TRANSMISSION FOR A FEW DAYS LEADING UP TO THE CAR BREAKING DOWN. CAR SMELLED LIKE FUEL IN THE CABIN. CAR NEEDED TO BE TOWED TO VEWDEALERSHIP IN LATE HOURS OF THE EVENING. DEALERSHIP CALLED THE NEXT DAY TO SAY THEY WERE ABLE TO TURN THE CAR ON AND DRIVE IT. NO OBVIOUS ERROR CODES ON VEHICLE AND THEY WOULD DO SOME DEEPER DIVING INTO WHAT CAN BE WRONG. THEY HELD ONTO THE CAR FOR 4 DAYS AND WERE NOT ABLE TO "DUPLICATE THE ISSUE" SO THEY RETURNED THE CAR BACK TO ME. THEY THOUGHT "MAYBE A PIECE OF DIRT GOT INTO A FUEL INJECTOR BUT WORKED IT'S WAY OUT" AFTER NOT EVEN A WEEK, THE CAR STALLED OUT AND DIED IN THE MIDDLE OF A MAIN ROAD AGAIN WHILE MOVING ABOUT 20MPH. THIS TIME AFTER ABOUT 10 MINUTES I WAS ABLE TO GET IT TO TURN ON AND DROVE DIRECTLY BACK TO THE SAME DEALERSHIP WITH BO ERROR FAULT CODES APPEARING ON THE DASH ONCE AGAIN. NO CABIN FUEL SMELL THIS TIME BUT STALLED OUT EXACTLY THE SAME. THEY HAVE BEEN HOLDING ONTO MY VEHICLE AGAIN WITH NO APPARENT IDEAS HOW TO REPAIR IT. THEY ARE GOING TO OPEN A CLAIM WITH VW. THIS WAS A DANGEROUS SITUATION STALLING BOTH TIMES ON MAIN ROADS WHERE I COULD HAVE BEEN REAR ENDED. CHILDREN ARE DRIVEN AROUND IN MY VEHICLE WHICH CAN RESULT IN SERIOUS INJURY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307598February 6, 2020
SUSPENSION
I CAN HEAR LOUD WINNING NOISE FROM THE BACK OF THE CAR AT 35 MPH AND HIGHER. I THINK IT COULD BE WHEEL BEARINGS OR BAD ROTORS. I HAVE ABOUT 48000MILES ON THE CAR .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11307394February 5, 2020
POWER TRAIN
I FIND THAT MY COOLANT LEVEL SLOWING GOES DOWN AND I'VE HAD TO REFILL SEVERAL TIMES ALREADY. MAYBE 2 TIMES A YEAR SINCE I OWNED IT. NEVER HAD TO REPLACE COOLANT ON ANY OTHER CARS. I DON'T KNOW IF THIS WILL CAUSE A BIGGER ISSUE DOWN THE LINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11292582January 2, 2020
ENGINE
THE THERMOSTAT HOUSING ON THE ENGINE DEVELOPED A SIGNIFICANT LEAK, ALLOWING COOLANT TO DRIP ON THE ROADWAY AND ALSO ENDANGERING THE CAR'S ENGINE FROM OVERHEATING AND POSSIBLE POWER LOSS. THIS COULD OF COURSE CAUSE A SLIPPERY ROAD SURFACE AND COULD ALSO RESULT IN THE CAR LOSING POWER ON THE STREET CREATING A HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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