Volkswagen Golf Complaints (2010)
70 consumer complaints on file.
- #10445811January 30, 2012ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
I DEC 19TH 2011 I EXPERIENCED WHAT I BELIEVE WAS A HARD START. WEATHER IN THE MORNING WAS IN THE TEENS, AFTERNOON IN THE LOW 40S. LEAVE WORK, GET IN CAR, PUT KEY IN IGNITION & TURN TO ON POSITION, PUT SEAT BELT ON, AND START. CAR STARTS RIGHT AWAY BUT IS IDLING ROUGH, SHAKING VIOLENTLY LIKE A WASHING MACHINE OFF BALANCE. I DROP INTO NEUTRAL AND REV IT UP TO 2K, STILL IDLES ROUGH FOR ABOUT A MINUTE MORE BUT DOES NOT STALL. I EXPERIENCED SOMETHING LIKE THIS ONCE WHEN MY SUBARU LEGACY'S #2 INJECTOR QUIT, A MISFIRING BOXER ENGINE DOES NOT IDLE SMOOTH. THE RIDE HOME WAS UNEVENTFUL, STOPPED AT THE BANK AND RESTARTED FINE. EVERYTHING WAS NORMAL THIS MORNING, TEMPS IN THE LOW 40S. WHAT I BELIEVE HAPPENED TO MY CAR WAS MOISTURE ACCUMULATED IN THE INNER COOLER AND WAS INGESTED INTO THE INTAKE TRACT CAUSING A "HAMMERING EFFECT" AS THE ENGINE TRIED TO COMPRESS THIS MOISTURE. VW HAS ISSUED A TSB #21 11 06/2025464 BUT NO RECALL AS YET. WHEN I BROUGHT MY VEHICLE IN FOR SERVICE THEY FOUND NO MOISTURE SO NOTHING WAS DONE. I BELIEVE THIS TO BE A SAFETY ISSUE BECAUSE THE VEHICLE COULD INGEST THIS MOISTURE AT ANY TIME WITHOUT WARNING CAUSING THE CAR TO STOP AND STRAND IN AN UNSAFE LOCATION. A RECALL AND FIX SHOULD BE ISSUED. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10445783January 29, 2012ENGINE AND ENGINE COOLING
INTER-COOLER DESIGN IS DEFECTIVE IN THAT IT ALLOWS CONDENSATION AND SLUDGE TO BUILD WITHIN THE CHARGE AIR INTAKE SYSTEM WHICH SUBSEQUENTLY FREEZES AND THAWS WITH LOW AMBIENT TEMPERATURE AND IT MOVES FURTHER AND FURTHER WITHIN THE INTAKE SYSTEM UNTIL THE CONDENSATE AND SLUDGE BECOME DRAWN INTO THE AIR INTAKE MANIFOLD AND BECOMES DISCHARGED INTO THE CYLINDERS CAUSING THE ENGINE TO HYDRO-LOCK AND FAIL. CAUSING POTENTIAL FOR PERMANENT AND CATASTROPHIC DAMAGE UPON RESTART. CURRENTLY FOR THIS MODEL, THE REPAIR IS COVERED UNDER THE MANUFACTURER'S WARRANTY ALONG WITH REPLACEMENT OF THE CHARGE AIR INTER-COOLER SYSTEM WITH A REDESIGN. IT REMAINS TO BE SEEN WHETHER THIS REDESIGNED SYSTEM INDEED SOLVES THE ROOT CAUSE OF THIS PROBLEM. HOWEVER, IF THE CAR IS BEYOND THE YEARS/MILES OF THE ORIGINAL MANUFACTURER'S OR EXTENDED WARRANTY, VW WILL NOT SUBSIDIZE THE REPAIRS TO THE ENGINE, NOR THE REPLACEMENT OF THE CHARGE AIR SYSTEM...EVEN THOUGH THE PROBLEM WAS DIRECTLY CAUSED BY THEIR DESIGN. THE OWNER WILL BE RESPONSIBLE FOR THE LARGE EXPENSE OF GETTING THE CAR RUNNING AGAIN. *TT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10440237December 17, 2011AIR BAGS
AIR BAG FAILED TO DEPLOY WHEN CAR REAR ENDED A TOWED VEHICLE. THE TOWED VEHICLE SPEED WAS APPROXIMATELY 40-45 MPH AND THE VW GOLF SPEED WAS 70-75 MPH. THE GOLF'S FRONT-END WAS DESTROYED (ALONG WITH IT'S ELECTRICAL SYSTEM), AND WAS IMMOBILIZED. BUT, NONE OF THE AIRBAGS DEPLOYED. THE TOW TRUCK DRIVER AND THE BODY SHOP OWNER QUESTIONED WHY THE AIR BAGS FAILED WITH THE AMOUNT OF DAMAGE INCURRED. WHEN CONTACTED, THE VW REPRESENTATIVE WAS MORE INTERESTED IN MY HOSPITAL EXPENSES THAN THE FACT THE AIR BAGS DIDN'T DEPLOY. THE HIGHWAY PATROLMAN WHO WORKED THE ACCIDENT, SAID HE WAS ALREADY INVOLVED IN A LAWSUIT WHERE THE AIR BAGS DID NOT DEPLOY AND A FATALITY OCCURRED. HE SAID THE CAR IN THAT ACCIDENT WAS NOT A VW. ALSO, AFTER I HAD LEFT FOR THE HOSPITAL, A FIREMAN TOLD MY WIFE HE HAD NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT DUE TO SOMETHING ELECTRICAL SMOLDERING. HE DIDN'T ELABORATE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10430594October 18, 2011FUEL SYSTEM, GASOLINE
I'M A VW GOLF TDI CANADIAN CUSTOMER WHO SUFFERED A HPFP FAILURE IN THE US ON SEPT 22ND, 2011. THE CAR STALLED AT 35MPH, WAS TOWED TO A DEALERSHIP IN TEWKSBURY, MA WHO CLAIMED I HAD CONTAMINATED DIESEL FUEL IN MY CAR AND THAT WAS THE CAUSE OF THE PUMP FAILURE. THE CAR WAS TOWED TO MONTREAL, CANADA AT THE LOCAL DEALERSHIP AND ARRIVED ON SEPT 30TH. FUEL LAB TEST RESULTS DID NOT CONFIRM ANY TYPE OF FUEL CONTAMINATION, VW CANADA MIGHT COVER THE REPAIRS UNDER WARRANTY BUT WOULD LIKE TO KNOW WHY THE PUMP FAILED IF THE FUEL WAS OKAY AS I CONSIDER THIS A HUGE SAFETY ISSUE. I'D LIKE TO MENTIONED I ONLY FUELED FROM SHELL WHILE TRAVELING IN THE US. IT LOOKS LIKE THERE WERE OVER 170 OTHER COMPLAINTS INCLUDING SOME MISFUELING EVENTS AND IT SEEMS THAT THE US QUALITY OF DIESEL AND/OR POOR PUMP DESIGN (BY BOSCH) MIGHT BE THE CAUSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10421170August 23, 2011FUEL SYSTEM, DIESEL
SINCE I FIRST BOUGHT THE TDI GOLF IT HAS BEEN EASY TO STALL, SOMETIMES STALLING WHILE STILL IN MOTION GOING DOWN THE ROAD. AT APPROXIMATELY 20K MILES STALLING BECAME SOMETIMES UNAVOIDABLE NO MATTER HOW MUCH GAS YOU GAVE IT FROM A STOP. THIS CAUSED THE CAR TO PULL OUT INTO TRAFFIC AND STALL, LEAVING ME DEAD IN THE WATER IN DANGEROUS TRAFFIC!! NO MATTER HOW MUCH GAS I GAVE THE CAR OR HOW MUCH I SLIPPED THE CLUTCH IT WOULD STILL SOMETIMES STALL AFTER PROPELLING ME INTO ONCOMING TRAFFIC. I HAVE DRIVEN A MANUAL TRANSMISSION MY ENTIRE LIFE AND I KNOW HOW TO WORK A CLUTCH... THIS PROBLEM IS NOT NORMAL AND MANY FRIENDS WHO I HAVE HAD DRIVE THE CAR AGREE WITH ME. AT APPROXIMATELY 19,000 MILES THE GLOW PLUG LIGHT ILLUMINATED AND BLINKED AFTER STARTING THE ENGINE. THE CAR WOULDN'T GO ABOVE 20MPH. I TURNED OFF THE IGNITION AND RESTARTED WITH NO FURTHER PROBLEM. AT APPROX. 23,000 MILES THE CAR STALLED 4 TIMES IN A ROW AFTER CRANKING THE ENGINE AND ATTEMPTING TO PULL STRAIGHT FORWARD OUT OF A PARKING LOT. AT THIS POINT THE CHECK ENGINE LIGHT CAME ON AND THE GLOW PLUG LIGHT ALSO CAME BACK ON AND BLINKED. THE CAR PERFORMANCE NOW IS TERRIBLE AND IT IS GOING INTO THE DEALERSHIP FOR REPAIR. I AM CONCERNED ABOUT SAFETY AND THE POSSIBILITY OF CONTINUING EXPENSIVE ISSUES I MAY HAVE THAT EXCEED THE WARRANTY PERIOD WITH THIS CAR. PLEASE HELP!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10418105August 9, 2011FUEL SYSTEM, DIESEL
2010 VOLKSWAGEN GOLF TDI; ON MULTIPLE OCCASIONS VERY NOTICEABLE LOSS OF POWER LASTING 2-5 SECONDS USUALLY WHILE ACCELERATING; NO STALL NOTED BUT VERY DISCONCERTING. HAS OCCURRED MORE THAN 20 TIMES. ALSO, HAS VERY SENSITIVE CLUTCH WITH EASY STALLS FROM START IN 1ST GEAR, HAVE DRIVEN MANUAL-TRANSMISSION CARS FOR 20+ YEARS AND HAVE NEVER STALLED A CAR WITH SUCH EASE AS THE TDI GOLF. HAS CREATED MULTIPLE DANGEROUS SITUATIONS BUT NO ACCIDENTS. CAR HAS 8K MILES ON IT SO FAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10410209July 1, 2011FUEL SYSTEM, DIESEL
VW GOLF TDI, 2010. I HAVE 12,000 MILES IN IT. MANUAL TRANSMISSION. STALLING PROBLEM AND OCCASIONAL DECREASE OF POWER FOR SECONDS. NEVER PUT A DROP OF GASOLINE INSTEAD OF DIESEL FUEL. STALLING ONLY OCCURS UPON SHIFTS FROM 1ST INTO 2ND GEAR AT SLOW SPEEDS AND ONLY OCCASIONALLY, I HAVE TO BE UNUSUALLY CAREFUL WHEN DOING IT. I HAVE BEEN DRIVING ONLY MANUAL TRANSMISSION CARS THE PAST 20 YEARS, THIS IS NOT A DRIVER MISTAKE OR INEXPERIENCE WITH MANUAL TRANS. NO OTHER CAR GAVE ME PROBLEM LIKE THIS. TEST-DRIVING THE 2010 JETTA GAVE ME THE SAME TROUBLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10408900June 25, 2011FUEL SYSTEM, DIESEL
I WAS ON A 350 MILE TRIP, AND I STOPPED AND FILLED UP WITH DIESEL AT A CHEVRON STATION ABOUT 60 MILES INTO THE TRIP. I HAVE THE RECEIPT THAT SAYS "DIESEL" ON IT. THE CAR STARTED FINE AND DROVE FINE UNTIL I STOPPED ABOUT 200 MILES LATER. THEN THE CAR WOULD NOT RESTART RIGHT AWAY. AFTER TRYING IT A FEW TIMES IT STARTED. I FINISHED DRIVING THE LAST 90 MILES WITHOUT PROBLEMS AND STOPPED THE CAR AND SHUT IT OFF. THEN THE CAR WOULD NOT RESTART AT ALL. THE NEXT MORNING THE CAR STARTED AND RAN ROUGHLY FOR 30 SECONDS, THEN SMOOTHED OUT AND RAN FINE. I DROVE TO THE DEALER. I HAD READ ABOUT HIGH PRESSURE FUEL PUMP (HPFP) PROBLEMS WITH THESE CARS AND TOLD THEM TO CHECK IT OUT. THEY CALLED THE NEXT DAY AND SAID THE PUMP WAS FINE BUT THAT THEY WERE STILL INVESTIGATING. TWO MORE DAYS LATER THEY SAID THE HPFP WAS BAD DUE TO CONTAMINATED FUEL AND IT NEEDED $8,000 IN REPAIRS. THEY SAID THEY TRIED TO BURN A SAMPLE OF THE FUEL AND IT BURNED, AND THEY SAID THAT DIESEL WON'T BURN, SO THEREFORE THEY SAID THERE WAS GAS IN THE TANK. THEY TOLD ME TO CALL MY INSURANCE SINCE IT WASN'T COVERED UNDER WARRANTY. I CALLED THE CHEVRON STATION WHERE I BOUGHT THE FUEL, AND TO MY AMAZEMENT THEY TALKED TO THEIR DISTRIBUTOR WHO AGREED TO PAY THE CHARGES. I FEEL VERY LUCKY. I THINK THIS IS VOLKSWAGEN'S PROBLEM WITH THESE PUMPS, GIVEN ALL THE OTHER COMPLAINTS AND NO COMPLAINTS FROM CHEVY AND FORD DIESEL PICKUP TRUCK DRIVERS ABOUT "CONTAMINATED FUEL" SINCE WE ALL BUY FUEL AT THE SAME PLACES. NOW I'M SCARED THAT I'LL BE PAYING THE BILL THE NEXT TIME THIS HAPPENS. THE CAR IS A 2010 VW GOLF WITH ONLY 19,000 MILES. THE DEALER TOOK 3 WEEKS TO FIX THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10407044June 15, 2011FUEL SYSTEM, DIESEL
THE HIGH PRESSURE FUEL PUMP FAILED ON MY 2010 VW GOLF TDI WHILE DRIVING. IT CAUSED THE CAR TO SHUT OFF IN AN INTERSECTION. THE CAR THEN HAD TO BE PUSHED OUT OF THE INTERSECTION AND TOWED TO THE DEALERSHIP. THE FUEL PUMP DAMAGED THE ENTIRE FUEL SYSTEM ONCE IT FAILED. THE ENTIRE FUEL SYSTEM HAD TO BE REPLACED. THE DEALERSHIP WAS KIND ENOUGH TO DO IT UNDER WARRANTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10404539June 5, 2011ENGINE AND ENGINE COOLING:ENGINE
2010 VW GOLF TDI - ENGINE DIED AFTER ACCELERATING WHILE ENTERING A HIGHWAY FROM A PARKING LOT. I HAD TO COAST BACK INTO THE PARKING LOT AT A DANGEROUSLY SLOW SPEED. IF THERE HAD BEEN ONCOMING TRAFFIC IT COULD LIKELY HAVE LED TO AN ACCIDENT. THE CAR DID RESTART AFTER PARKING AND TURNING THE IGNITION OFF AND BACK ON. I DID NOT LOSE POWER TO ANY OF THE ELECTRONICS, ONLY TO THE ENGINE. THE TACHOMETER WENT TO ZERO AND THE ACCELERATOR WAS UNRESPONSIVE. THE CAR CURRENTLY HAS APPROX. 34K MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10398313April 29, 2011FUEL SYSTEM, DIESEL
2010 VW GOLF TDI LOSS OF POWER AND SUBSEQUENT ENGINE STALL WHILE DRIVING ON A HIGHWAY. THIS HAPPENED ON TWO SEPARATE OCCASIONS AT 17500 MILES AND THEN AGAIN AT 18,800 MILES. THE VW DEALERSHIP REPLACED THE FUEL PUMP UNDER WARRANTY AFTER THE SECOND INCIDENT. I UNDERSTAND VW IS HAVING 2009-2010 HPFP PROBLEMS AND IS CLAIMING THAT 90% OF THE FAILURES ARE DUE TO FUEL CONTAMINATION. I HAVE BEEN DRIVING DIESEL CARS FOR 10 YEARS NOW AND I'M THE SOLE DRIVER OF THIS CAR. THERE WAS NO FUEL CONTAMINATION IN THIS CASE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10395774April 13, 2011ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING MY 2010 VW GOLF TDI WILL STALL/HESITATE FOR A SECOND OR TWO. I EXPERIENCE THIS ISSUE ABOUT ONCE EVERY COUPLE WEEKS. I REPORTED THE ISSUE TO THE DEALER, BUT THEY REPORTED THAT COULD NOT FIND ANY ISSUES WITH THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10392424March 21, 2011ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:HORN
VEHICLE HORN DOES NOT RESPOND PROMPTLY TO ACTUATION, TYPICALLY HAS ABOUT A 1 SECOND DELAY, WHICH MAKES IT UNSUITABLE FOR SOUNDING A WARNING IN ABRUPT LANE CHANGE SITUATIONS. DEALER STATES THIS IS NORMAL, AND I HAVE VERIFIED THAT OTHER VW GOLF/JETTAS OF THE 2010 AND 2011 MODEL YEARS RESPOND THE SAME. THIS IS A TOTALLY REPEATABLE ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10383408February 20, 2011SERVICE BRAKES, AIR
STOPPED AT STOP LIGHT , MY FOOT/SHOE GETS STUCK UNDER THE BRAKE PEDAL BY THE TIME I REALIZED WHAT HAPPEN , THE CAR GOES FORWARD AND REAR ENDS THE VAN IN FRONT. THE WAY THE DRIVER IS SECURED IN THE SEAT AND THE FACT THAT THE BRAKE PEDAL IS HIGHER THAN THE GAS PEDDLE, WHEN YOU SLIDE YOUR FOOT OVER TO THE BRAKE YOU CAN GET YOUR SHOE/FOOT STUCK UNDER BRAKE PEDAL, YOU HAVE TO LIFT YOUR ENTIRE LEG IN ORDER TO BRAKE.. THIS IS POTENTIALLY DANGEROUS AND WILL CAUSE ACCIDENTS. THIS IS HAPPENED SEVERAL TIMES. AND I HAVE BEEN IN 2 MINOR ACCIDENTS ONCE WHILE STOPPED AT A LIGHT AND ONCE WHEN PARKED IN FRONT OF MY HOUSE [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10383359February 19, 2011UNKNOWN OR OTHER
IN OCT. 2009, I PURCHASED A 2010 VOLKSWAGEN GOLF. WITHIN FOUR MONTHS, IT BEGAN HAVING PROBLEMS. EVERY FEW MONTHS SINCE, IT HAS COME TO A HALT WHILE I AM DRIVING. THE RADIO AND DASHBOARD LIGHTS ALL OPERATE, BUT THE CAR NO LONGER MOVES. YOU MUST TURN IT OFF THEN BACK ON AT LEAST ONCE. I HAVE NARROWLY AVOIDED ACCIDENTS WITH MULTIPLE CARS AND AN 18-WHEELER ON I-95 AND US1 IN MIAMI. THE CAR HAS EVEN COME TO A HALT WHILE DRIVING AT 55 MPH. IT HAS ALSO STOPPED AFTER TRYING TO ACCELERATE WHEN A TRAFFIC LIGHT TURNED FROM RED TO GREEN, AND WHEN SWITCHING LANES. I HAVE BROUGHT THE CAR TO MULTIPLE VW DEALERSHIPS, BUT THEY CANNOT REPLICATE THE PROBLEM, AND IT DOES NOT LOG ON THE CAR'S COMPUTER. SOME OF THE MECHANICS HAVE NOTED THAT OTHER CARS HAVE COME IN WITH SIMILAR ISSUES, ESPECIALLY GOLFS, AND 2.5L JETTAS. THE CAR HAS DONE THIS FIVE TIMES AND HAS BEEN IN THE SHOP FOR AT LEAST 30 CUMULATIVE DAYS. I AM WORKING TO TRY TO GET VW TO REFUND ME UNDER THE FLORIDA LEMON LAW. AT ONE DEALERSHIP, I WAS TOLD THE PROBLEM WOULD HAVE TO GET WORSE BEFORE THEY COULD DO ANYTHING. THE SERVICE MANAGER AT ANOTHER DEALERSHIP PROMISED TO CONTACT VW CORPORATE AND SUGGESTED I CALL HIM TO FOLLOW UP; HOWEVER, HE DID NOT RETURN MY CALL. AFTER I CONTACTED VW CORPORATE, THEY SENT SOMEONE TO MEET ME AT A LOCAL DEALERSHIP, AND HE WAS 30 MINUTES LATE FOR OUR APPOINTMENT. WHEN I CALLED THE PERSON WHO HAD ARRANGED THIS MEETING TO DETERMINE IF THE REPRESENTATIVE WAS STILL COMING, MY CALL WAS NOT RETURNED. I HAVE MISSED WORK, SPENT HOURS RESEARCHING THIS MATTER AND FOLLOWING THE PROTOCOL ASSOCIATED WITH THE LEMON LAW, AND SPENT MONEY ON TOLLS ON THE WAY TO THE DEALERSHIP AND EXPENSES RELATED TO ALTERNATIVE DRIVING ARRANGEMENTS. I ABSOLUTELY DO NOT FEEL SAFE IN THIS CAR, AND AVOID DRIVING IT WHENEVER POSSIBLE. FINALLY, I HAVE READ ABOUT YOUR INVESTIGATION INTO VW CARS STALLING AND WOULD LIKE TO POINT OUT THAT THIS PROBLEM IS NOT LIMITED TO DIESEL CARS, AS MY CAR RUNS ON REGULAR UNLEADED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10383163February 17, 2011FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN GOLF. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO STALL AND THEN STOPPED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT CONTINUED TO STALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE FUEL PUMP. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS 10,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10381719February 12, 2011POWER TRAIN:MANUAL TRANSMISSION
2010 VOLKSWAGEN GOLF TDI 6 SPEED MANUAL STALLS EXTREMELY OFTEN. I HAVE PREVIOUSLY OWNED A 2006 VOLKSWAGEN GTI WITH MANUAL TRANSMISSION AND NEVER HAD AN ISSUE WITH THE CLUTCH ENGAGEMENT. 2010 GOLF HAS CURRENTLY 12.000 MILES ON IT AND THE PROBLEM DOESN'T GO AWAY. THIS HAS HAPPENED IN THE MIDDLE OF AN INTERSECTION WHEN YOU ARE ABOUT TO TAKE OFF AND CLEAR THE INTERSECTION. THEREFORE I THINK THIS IS A SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. AS PREVIOUS COMPLAINTS STATE, APPARENTLY THE CARS IMMEDIATELY STALLS AS SOON AS YOU FALL BELOW 750RPM. THE DEALERSHIP TOLD ME THAT EVERYTHING IS NORMAL AND THERE ARE NO PROBLEMS WITH MY CAR. I DO NOT BELIEVE IT! I HAVE TO ENTER AN APPROXIMATE INCIDENT DATE BUT IT HAPPENS ALL THE TIME. THEREFORE THE DATE IS SOMEWHAT USELESS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10377222January 19, 2011ELECTRICAL SYSTEM
2010 VOLKSWAGEN GOLF. WITHIN FOUR MONTHS OF OWNING THE VEHICLE, IT CAME TO STOP ON ITS OWN WHILE THE CONSUMER WAS DRIVING AND HAS CONTINUED TO DO SO PERIODICALLY FOR A TOTAL OF FOUR TIMES *TGW THE CONSUMER STATED THE PROBLEM WOULD OCCUR, AS SHE RELEASED THE BRAKE TO ACCELERATE, RELEASED THE GAS PEDAL, ACCELERATED OR ATTEMPTED TO STOP THE VEHICLE. THE ISSUE OFTEN DID NOT REPLICATE FOR MONTHS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10371818December 20, 2010POWER TRAIN:MANUAL TRANSMISSION
2010 VOLKSWAGEN GOLF TDI 6 SPEED MANUAL: CLUTCH AND IGNITION SWITCH ISSUE. VEHICLE IS CLEARLY ONE OF THE EASIEST CARS TO STALL. OWNER HAS BEEN DRIVING FOR 27 YEARS, PROFESSIONALLY TRAINED DRIVER AS A LAW ENFORCEMENT OFFICER AND DRIVEN NUMEROUS MANUAL TRANSMISSION VEHICLES IN DEMANDING SITUATIONS. THIS VEHICLE HAS VERY LONG CLUTCH TRAVEL BUT AN EXTREMELY SHORT ENGAGEMENT. CAR NOTORIOUSLY STALLS VERY EASILY BECAUSE OF THIS. VEHICLE IS DESIGNED WITH AN APPARENT BUILT IN 750 RPM STALL METER...IE CAR WILL NOT REMAIN RUNNING IF IN GEAR AND AT OR BELOW 750 RPM'S. SECONDLY, DUE TO THE STALLING OF THE ENGINE, THE NEXT INFERIOR DESIGN ISSUE IS THAT VW IGNITIONS REQUIRE YOU TO COMPLETELY MANUALLY CYCLE OFF THE IGNITION SWITCH (AS WHEN THE CAR IS STALLED) THEN RECYCLE THE IGNITION SWITCH TO RESTART THE MOTOR. THEREFORE, WHEN YOU STALL THE CAR, AS EASILY AS IT HAPPENS, SUCH AS MOVING OUT INTO AN INTERSECTION FROM A STOP SIGN, YOU MUST RAPIDLY TURN IGNITION SWITCH COUNTER CLOCKWISE, FOLLOWED IMMEDIATELY CLOCKWISE TO RESTART THE ENGINE. THIS IS A SAFETY ISSUE AS IT IS LEAVING YOU DISABLED WHERE ANOTHER VEHICLE COULD EASILY COLLIDE WITH YOU. VW APPARENTLY FEELS THIS TYPE OF IGNITION "SAFETY" IS NECESSARY TO REDUCE THE CHANCE OF DAMAGING AN IGNITION IF ONE WERE TO ATTEMPT TO TURN OVER AN ALREADY RUNNING ENGINE, WHEN ONE FORGOT IT WAS RUNNING. IF THIS IS SUCH A GREAT DESIGN WHY DON'T OTHER CAR MANUFACTURES ALSO USE THIS FEATURE? AND I HAVE NEVER HEARD OF ANYONE SEVERELY DAMAGING AN IGNITION BY TURNING OVER AN IGNITION ON AN ALREADY RUNNING ENGINE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10371203December 19, 2010FUEL SYSTEM, DIESEL
2010 VW GOLF TDI 2DR, 6 SPEED MANUAL: LOSS OF POWER OCCURS ON OCCASION, TYPICALLY UNDER HARD ACCELERATION AFTER SHIFTING FROM 1ST INTO 2ND AND PUSHING DOWN ACCELERATOR, CAR WILL LOSE ALL POWER, BUT NOT STALL, FOR 2-5 SECONDS FOLLOWED BY REGAINING POWER. WHEN IT REGAINS POWER THERE IS A HUGE PLUME OF WHITE SMOKE OUT THE TAIL PIPE THAT QUICKLY DISSIPATES, LEADING ME TO BELIEVE FUEL OR WATER. CAR ALSO DONE EXACTLY SAME EVEN WHILE ATTEMPTING TO PASS A CAR: DOWNSHIFTING FROM 5TH TO 3RD GEAR, HITTING THE ACCELERATOR AND EXACT SAME LAG/LOSS OF POWER. CAR NOW HAS 15K MILES AND I HAVE EXPERIENCED THIS ABOUT 6-10 TIMES OVER THE PAST 6 MONTHS. DEALERSHIP MECHANICS CLAIM THEY CAN NOT REPLICATE OR FIND ANY ERROR CODES PLUS CLAIMING THEY'VE NEVER HEARD OF THIS TYPE OF COMPLAINT, ALSO THEY CLAIM/SUGGEST THIS COULD BE A POOR FUEL ISSUE, SUGGESTING GOING TO ANOTHER GAS STATION. SALESPERSON WHO SOLD ME CAR INFORMED ME, OFF THE RECORD, THIS IS A COMMON COMPLAINT AND THEIR IS SAFETY CAMPAIGN CURRENTLY GOING ON WITH THE 2009 JETTA TDI, BUT CLEARLY THIS IS THE SAME ENGINE AS THE '09. THIS TYPE OF COMPLAINT IS ALSO ALL OVER THE INTERNET AND FOUND IN NUMEROUS COMPLAINTS ON THE 2009 JETTA TDI ON THIS SAME WEBSITE, THEREFORE IT SURE SOUNDS LIKE A COVER-UP WHEN THE MECHANICS TELL ME THEY'VE NEVER HEARD OF ANY COMPLAINTS LIKE THIS??? AS A VETERAN LAW ENFORCEMENT OFFICER AND ACCIDENT INVESTIGATOR FOR THE PAST 20 YEARS, THIS IS A VERY MAJOR SAFETY CONCERN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0