Volkswagen CC Complaints (2010)

242 consumer complaints on file.

#10898733August 26, 2016
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE HORN AND ALL THE BUTTONS ON THE STEERING WHEEL FAILED TO OPERATE. THE AIR BAG AND STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT EVERYTHING IN THE STEERING WHEEL AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE CLOCK SPRING WAS INDEPENDENTLY REPLACED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898145August 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896915August 18, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895863August 15, 2016
AIR BAGS
TAKATA RECALL. I WAS INFORMED MANY MONTHS AGO THAT MY CAR IS AFFECTED BY THE TAKATA AIR BAG RECALL. THE DEFECT STATES THAT IF I AM IN AN ACCIDENT THE INFLATION MECHANISM CAN RUPTURE AND KILL OR SERIOUSLY INJURE THE DRIVER. EVERY TIME I CHECK WITH MY DEALER I'M TOLD NO FIX IS AVAILABLE. THIS IS UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895126August 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895151August 11, 2016
AIR BAGS
TAKATA RECALL I AM DRIVING MY CAR AND FIND OUT THE DANGER OF THE TAKATA AIRBAGS, AND NOTHING CAN BE DONE AT THIS TIME?? IT'S ABSURD! WHEN IS THIS GOING TO BE RECTIFIED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894298August 9, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE ATTEMPTING TO THE START THE VEHICLE, IT FAILED START. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894420August 9, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE DEALER STATED THAT THE PARTS MAY NOT BECOME AVAILABLE FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893981August 8, 2016
AIR BAGS
"TAKATA RECALL" CONSIDERING HOW SERIOUS THIS RECALL IS, I AM UNCOMFORTABLE AND HONESTLY SCARED TO EVEN DRIVE MY CAR. IF I AM IN A WRECK, ONE EVEN AT NO FAULT OF MINE, I COULD DIE FROM THE ONE PART OF THE CAR THAT IS SUPPOSED TO PROTECT ME? I WANT TO KNOW HOW LONG UNTIL MY CAR CAN BE SERVICED AND THIS CAN BE FIXED? THIS IS VERY SERIOUS AND I FEEL LIKE NOTHING IS BEING DONE SINCE I GOT MY LETTER STATING THE RECALL ABOUT TWO MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884700July 13, 2016
POWER TRAIN
I OWN A 2010 VOLKSWAGEN CC WITH A DSG TRANSMISSION. WHILE THE VEHICLE IS IN PARK, IT SHIFTS INDEPENDENTLY FROM DRIVE TO NEUTRAL. IT HAS HAPPENED SEVERAL TIMES, INCLUDING WHILE DRIVING ON THE HIGHWAY. THE DEALER FAILED TO DIAGNOSE THE PROBLEM AND SIMPLY RECOMMENDED I REPLACE THE TRANSMISSION. AT A COST OF $5400. I ESCALATED THE ISSUE WITH VW OF AMERICA AND THEY WERE NO HELP . THEY AGREED THAT THEY ARE UNABLE TO DIAGNOSE THE CASE AND THAT ONLY REMEDY IS A NEW TRANSMISSION . . I THINK THIS IS A VW DSG TRANSMISSION COVERUP, JUST LIKE TDI EMMISSIONS CAR HAS APPROXIMATELY 84,000 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883415July 7, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND A KNOCKING NOISE WAS HEARD UNDER THE HOOD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID WAS LOW. IN ADDITION, WHEN THE GEAR SHIFTER WAS IN PARK, IT SHIFTED INTO REVERSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882374July 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TAKATA RECALL MY DSG IS FAULTY I AM HAVING A FEW CODES POP UP I'M COOKING MY VEHICLE TO A VOLKSWAGEN DEALER TO GET MY FAULTY AIRBAG RECALL FIX AND THEY NEVER TOLD ME THAT THE DSG WAS ON A RECALL. I WAS DRIVING ON THE HIGHWAY AND MY CAR GEAR STARTED FLASHING AND I LOST POWER AND NEARLY GOT INTO AN ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881649June 29, 2016
ENGINE
THE ENGINE BEGAN TO STALL WHILE STOPPED AT A TRAFFIC LIGHT AND THE BATTERY LIGHT ILLUMINATED. I RESTARTED THE ENGINE AND CONTINUED. THE ENGINE FAILED AGAIN ON THE HIGHWAY AT FULL SPEED, TOTAL LOSS OF POWER. THIS TIME THE BATTERY, CHECK ENGINE AND EPC INDICATORS ILLUMINATED. VECHICLE WOULD NO LONGER TURN OVER AND WAS TOWED TO VW DEALERSHIP. IT HAS BEEN DIAGNOSED THAT THE CHAIN TENSIONER FAILED, CAUSING THE TIMING CHAIN TO LOSE POSITION THROWING THE CAMSHAFT, RODS AND PISTONS OUT OF SYNC RESULTING IN TOTAL ENGINE FAILURE. MY VECHICLE ONLY HAS APPROXIMATELY 85K MILES AND THERE IS NO SCHEDULED MAINTENANCE FOR THE TIMING CHAIN IN THE SERVICE MANUAL UNTIL 120K MILES. IT'S ALSO UNHEARD OF FOR AN ENGINE OF THAT MILEAGE TO LOSE TIMING WHILE RUNNING AND THAT IT GAVE NO PRIOR WARNING TO THE IMPENDING FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872243June 2, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
BATTERY DIED AND SINCE THEN MY PARKING BRAKE HAS MALFUNCTIONED, STALLING WHILE DRIVING, AND CAR SEEMED TO NOT BE CHANGING GEARS, LEFT ME STRANDED. I DIDN'T EVEN SEE THIS OMING BECAUSE I HAD. O SIGNS OF TROUBLE, STARTED UP AND RAN WELL UNTIL HOT THEN WOULD STALL OUT, WOULD START UP, THEN SEEMED LIKE IT WAS SWITCHING GEARS ON ITS OWN. THIS WOULD HAPPENED WHILE DRIVING ON CITY STREETS, AT STOP LIGHTS AND EVEN AT 65 MPH ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10871624May 31, 2016
AIR BAGS
TAKATA RECALL - I'VE BEEN HEARING ABOUT THIS RECALL FOR OTHER MANUFACTURES FOR THE PAST YEAR. I JUST RECEIVED MY NOTIFICATION FROM VW FEW WEEKS AGO. I'VE BEEN UNABLE TO GET THIS RECALL COMPLETED DUE TO VW NOT HAVING THE PARTS AVAILABLE TO CORRECT THE ISSUE. IN THE MEANTIME I'VE HEARD DEATHS HAVE BEEN REPORTED DUE TO THIS DEFECT AND IT DOESN'T SEEM LIKE VW IS MOVING FAST ENOUGH TO CORRECT THE ISSUE. SO, AS OF THIS CORRESPONDENCE I'M STILL TAKING A CHANCE EVERYDAY AND RISKING DEATH, EVEN IF I GET INTO A MINOR FENDER BENDER THAT CAUSES THE AIRBAGS TO DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864172May 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864260May 10, 2016
AIR BAGS
TAKATA RECALL. I CALLED VW AND THEY HAVE NO DATE TO FIX THE RECALL NHTSA: 16V078
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863365May 5, 2016
AIR BAGS
TAKATA RECALL: I HAVE NOT HAD A SAFETY PROBELM AS YET. HOWEVER, I AM VERY CONCERNED ABOUT DRIVING A POTENTIALLY UNSAFE VEHICLE. I CONTACT VOLKSWAGEN AND REQUESTED A LOANER VEHICLE AT NO CHARGE. THEY DECLINED TO PROVIDE THIS SOLUTION. THIS LEAVES ME THE OPTIONS OF PAYING SOMETHING I SHOULD NOT HAVE TO OR DRIVING AN UNSAFE VEHICLE. OF NOTE: WE HAVE A HONDA CRV WHICH IS AFFECTED BY THIS RECALL AND THE HONDA DEALER IS PROVIDING A REPLACEMENT VEHICEL AT NO CHARGE TO ME. THE SAME SOLUTION SHOULD BE OFFERED BY VOLKSWAGEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861270April 25, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CAR WILL NOT START , NO WARNING ,CALL VW USA NO HELP ,THEY ARE REDOING ENGINE ,COST $5000.00 HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855684April 15, 2016
AIR BAGS
TAKATA RECALL MY CAR IS INVOLVED IN THE TAKATA AIRBAG RECALL BUT APPARENTLY VOLKSWAGEN DOES NOT HAVE ANY AIRBAGS AVAILABLE FOR REPLACEMENT OF MY DEFECTIVE AIRBAG. HOW LONG CAN THEY WAIT BEFORE BEING REQUIRED TO PROVIDE REPLACEMENT AIRBAGS? HOW CAN I ASK MY WIFE TO KEEP DRIVING A CAR THAT HAS A DEFECTIVE AIRBAG THAT COULD LEAD TO DEATH IF DEPLOYED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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