Volkswagen CC Complaints (2009)

136 consumer complaints on file.

#10534217August 8, 2013
VEHICLE SPEED CONTROL, POWER TRAIN
STICKING THROTTLE..THROTTLE STICKS AT ANY RPM ABOVE 2300. I AM GLAD THAT THIS IS A STANDARD SHIFT AUTOMOBILE WHERE I CAN ENGAGE THE CLUTCH TO STOP THE CAR. IF THIS WERE AN AUTOMATIC SHIFT CAR, THERE WOULD HAVE BEEN AN ACCIDENT. THROTTLE CONTINUES TO STICK EVEN WITHOUT ANY FLOOR MATS IN CLOSE PROXIMITY OF THE THROTTLE PEDDLE. PLACING TOE BEHIND THROTTLE PEDDLE TO LOWER RPM HAS NO EFFECT WHATSOEVER.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516087June 10, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE FUEL PUMP AND THE MANIFOLD HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE FUEL PUMP MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,164. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512024May 14, 2013
POWER TRAIN, ENGINE
AS WE WERE PULLING INTO OUR DRIVEWAY, THE CAR STARTED ACCELERATING. THE BRAKE PEDAL WAS PRESSED, BUT THE CAR REVVED FORWARD AND CRASHED INTO THE GARAGE DOOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10510917May 7, 2013
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SUNROOF GLASS SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE SUNROOF WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478147October 1, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2009 VW CC. THE CONTACT STATED THAT THE REAR WINDOW PLASTIC COVERING SPLIT BETWEEN THE WINDOW AND TRUNK AREA, CONTINUING TO EXPAND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,500 AND THE APPROXIMATE CURRENT MILEAGE WAS 37,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460554June 4, 2012
ENGINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE AMP WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO MAKE A LOUD POPPING NOISE AND BLUE SMOKE WAS EMITTED FROM UNDER THE ENGINE COMPARTMENT. SHORTLY AFTER, THE VEHICLE HAD BECOME COMPLETELY ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 32,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10439419December 12, 2011
ELECTRICAL SYSTEM, AIR BAGS
ISSUE HAPPENED AFTER INCIDENT IN AUGUST 2011 AND PROGRESSIVELY BECAME WORSE. STEERING WHEEL WILL LOSE ELECTRICAL POWER TO CONTROLS (I.E. STEREO CONTROLS) AND CAUSES AIRBAG WARNING LIGHT TO COME ON AND HORN WILL NOT FUNCTION AT ALL. DEALER LOOKED INTO ISSUE AND FOUND THAT THE CLOCKSPRING NEEDED REPLACEMENT. CLOCKSPRING REPLACED IN STEERING WHEEL AND AIRBAG ISSUE HAS BEEN RESOLVED BUT STEERING WHEEL CONTROL ISSUE STILL REMAINS ALONG WITH NOT HAVING A WORKING HORN. VW USA HAD NO KNOWN FIX FOR THIS ISSUE AS AL WIRING IS IN WORKING ORDER. DEALERSHIP REQUESTED VEHICLE BE BROUGHT BACK IN FOR A FURTHER LOOK. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10420856August 21, 2011
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
8/13/11 CAR STALLED TWICE WHILE DRIVING- ONCE ON MAJOR HIGHWAY. CAR TOWED FROM RESIDENCE TO SERVICE. 8/15/11 SERVICE CALLED AND ADVISED MY CAR WAS HOOKED UP TO DIAGNOSTICS AND FOUND THE FUEL INJECTION PUMP WAS LOW AND GAS TANK SO IT WAS PROBABLY BAD GAS BUT THE CAR HAD NOTHING WRONG. I WAS ALSO ADVISE THAT THE CAR WAS TAKEN FOR A TEST DRIVE, 10 MILES AND NOTHING HAPPENED. SERVICE OFFERED TO KEEP CAR 8/16/11 AND DRIVE IT ANOTHER 20-30 MILES. I AGREED. 8/17/11 I SPOKE WITH SERVICE MANAGER, UPON ARRIVAL. SVC ADVISED THAT THE CAR WAS DRIVEN AGAIN FOR 20 OR SO MILES AND AGAIN NO ISSUES WERE FOUND. SHE AGAIN STATED IT WAS "JUST PROBABLY BAD GAS". I ASKED IF THERE WAS A POSSIBILITY OF IT STALLING AGAIN AT WHICH TIME ADVISED IT MAY HAPPEN AGAIN HOWEVER SINCE THEY THOUGHT IT WAS BAD GAS TO JUST RUN THE CURRENT TANK (3/4 FULL) DOWN TO EMPTY. ON 8/18/11, I WAS DRIVING HOME ON THE GSP NORTH IN NJ DURING RUSH HOUR TRAFFIC (8 LANE HIGHWAY). TRAVELING IN THE 4TH LEFT LANE, SLOWED THE VEHICLE DUE TO TRAFFIC. AS I SLOWED DOWN MY CAR STALLED. I WAS ABLE TO RESTART AND MOVE ABOUT 5 FEET WHEN THE CAR STALLED AGAIN. AT THIS POINT I WAS UNABLE TO START THE CAR AGAIN. I PRESSED AND KEPT MY FOOT ON THE BRAKE WHILE KEEPING THE HAZARDS ON. I DID THIS TO NOTIFY DRIVERS BEHIND ME THAT I WAS STUCK. TRAFFIC STARTED TO MOVE AGAIN AT A SLOW PACE AND DRIVERS WERE GOING AROUND ME. WITHIN A MINUTE OR SO, TRAFFIC ON BOTH SIDES OF MY CAR WERE GAINING MOMENTUM AND MOVING AT LEAST SPEED LIMIT PACE (65MPH) . AS I WATCHED THE REAR VIEW MIRROR I SAW A WHITE SUV APPROACHING QUICKLY. I REALIZED I WAS GOING TO BE HIT AND BRACED FOR IMPACT. IT WAS NOT FULL IMPACT AS LAST MINUTE DRIVER TURNED THE WHEEL. I WAS TOLD DRIVER WAS TRAVELING 55-60MPS. THIS ACCIDENT WAS 1 DAY AFTER I RECEIVED MY CAR BACK AND TOLD "NOTHING WRONG". I ALSO NOTICED THROUGH PAPERWORK MY CAR WAS NEVER RE-RAN AS DISCUSSED. MY IN/OUT ODOMETER WAS 12 MILES... *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10415588July 29, 2011
POWER TRAIN
I HAVE A 2009 VW CC THAT NORMALLY IDLES AT 600 RPM BUT DUE TO EITHER ENGINEERING OR A MALFUNCTION IT INCREASES IT'S IDLE TO 950 RPM FOR EITHER AN ELECTRICAL OR COOLING ISSUE DEPENDING ON THE VW TECHNICIAN YOU TALK TO. THIS CREATES A SITUATION WHERE THE VEHICLE WANTS TO LUNGE OR SURGE FORWARD REQUIRING EXCESSIVE PRESSURE ON THE BRAKE TO HOLD STILL. THIS IS A 58% INCREASE IN RPM WITH A VERY LOW STALL TORQUE CONVERTER. THE CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC AS IT IS SURGING FORWARD AND STRESS ON THE DRIVE TRAIN AT THAT RPM. I HAVE TAKEN TO VW DEALERSHIP, THE TECH AGREES THAT IT IS NOT NORMAL BUT VOLKSWAGEN OF AMERICA STATES IT IS OPERATING AS ENGINEERED. IF SO, THIS IS AN UNSAFE CONDITION TO REQUIRE A 58% INCREASE IN RPM FOR BETTER COOLING AT TEMPERATURES OF OVER 93 DEGREES. IN ANY CASE, MINE DOES THIS IN THE WINTER AS WELL AS COOLER SUMMER DAYS AND NOT JUST HOT DAYS. IN FACT, SOME HOT DAYS IT DOES NOT DO IT AT ALL. SO EITHER IT IS DESIGNED TO INCREASE RPM ABOVE 93 DEGREES OR IT ISN'T. REGARDLESS MINE DOESN'T OPERATE CORRECTLY IN EITHER CASE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365929November 16, 2010
STEERING
TL*THE CONTACT OWNS 2009 VOLKSWAGEN CC. THE CONTACT STATED THAT THE STEERING WHEEL WOULD SHAKE WHEN THE VEHICLE WAS STARTED. THE VEHICLE WILL BEEP AND THE RED STEERING SYSTEM MALFUNCTION INDICATOR LIGHT ILLUMINATED. WHEN THE FAILURE OCCURRED THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE STEERING GEAR BOX WHICH WAS RELATED TO NHTSA RECALL 08V577000, STEERING:GEAR BOX (OTHER THAN RACK AND PINION). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER ALSO STATED THAT THE VEHICLE DID NOT DISPLAY AN ERROR CODE. THE FAILURE MILEAGE WAS 9000. THE CURRENT MILEAGE WAS 13000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329182May 6, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHEN STARTING THE VEHICLE, THE CHECK ENGINE AND GAS CAP WARNING LIGHTS ILLUMINATED ON THE DASHBOARD. THE DEALER MADE UNKNOWN REPAIRS TO THE VEHICLE BUT TO NO AVAIL. THE FAILURE RECURRED THREE ADDITIONAL TIMES AND WAS TAKEN BACK TO THE DEALER. THE DEALER ADVISED THAT THE FUEL TANK IMPLODED WHILE IN THE DEALERS POSSESSION. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321498March 23, 2010
UNKNOWN OR OTHER
VEHICLE LOST POWER WHILE DRIVING. DEALER "FOUND CODE P0221-000-ANGLE 2 FOR THROTTLE VALVE G188 IMPLAUSABLE SIGNAL SPORADIC. FOUND TSB 01-09-04." REPLACED THROTTLE BODY AND PERFORMED A 6 WIRE REPIN WITH NEW CONNECTOR TO THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316378March 3, 2010
STEERING
STEERING WHEEL LOCKED ONE TIME. TURNED OFF ENGINE AND, WHEN RESTARTED CAR, STEERING WORKED FINE. TOOK CAR TO DEALERSHIP AND THEY REPLACED THE RACK AND PINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306949February 16, 2010
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
STEERING PROBLEM WITH 2009 VOLKSWAGEN CC VR 6 4MOTION. *NJ THE CONSUMER STATED THE VEHICLE HAD A TENDENCY TO DRIFT TO THE LEFT OR RIGHT, KIND OF A FLOATING MOTION WITHOUT ANY MOVEMENT OF THE STEERING WHEEL. AS A RESULT, IT REQUIRED CONSTANT ATTENTION AT HIGHER SPEEDS AND WAS MOST DISTURBING DURING TRAFFIC OR NARROW LANE DRIVING. THE DEALER EXAMINED THE STEERING MECHANISM, SUSPENSION, WHEELS AND TIRES AND ALL WERE FOUND TO BE WITHIN SPECIFICATIONS. THE CONSUMER MENTIONED RECALL 08V577000 THAT SEEMED TO BE RELATED TO THE PROBLEM HE WAS EXPERIENCING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274112June 17, 2009
ENGINE AND ENGINE COOLING
WHILE DRIVING THE CAR IT WILL ALL OF A SUDDEN JUST DIE. THE BRAKE WILL WORK TO STOP THE VEHICLE AND THE STEERING LOCKS OUT AFTER THE CAR IS STOPPED. BUT AFTER IT DIES YOU CAN RESTART THE VEHICLE. THE CAR HAS BEEN TO THE DEALERSHIP FOUR TIMES NOW FOR THE SAME ISSUE. THE COMPUTERS IN THE CAR DON'T LEAVE A FAULT CODE AND THEY STILL CANNOT FIGURE OUT WHAT THE ISSUE IS BUT I KEEP BEING PLACED IN THE VEHICLE SAYING THAT IT IS RUNNING TO MANUFACTURE SPECS.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263957April 2, 2009
STEERING
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN CC. WHILE DRIVING BETWEEN 55-70 MPH, A DELAY OCCURS WHEN THE CONTACT TURNS THE STEERING WHEEL. THE STEERING DOES NOT RESPOND NORMALLY AND THE VEHICLE WOULD DRIFT WHILE DRIVING FORWARD. HE FOUND A RECALL ON THE INTERNET, BUT HIS VEHICLE WAS NOT INCLUDED. THE CONTACT STATED THAT IT WAS DANGEROUS DRIVING THE VEHICLE DUE TO THE STEERING. THE CURRENT MILEAGE WAS 6,090 AND FAILURE MILEAGE WAS 1,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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