Volkswagen Beetle Complaints (2015)

99 consumer complaints on file.

#11363359October 8, 2020
UNKNOWN OR OTHER
KEY STUCK IN IGNITION, CAN'T TURN THE ENGINE OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348733August 11, 2020
ELECTRICAL SYSTEM
PHONE BUTTON DOESN'T WORK, NO RESPONSE. BLUETOOTH ISN'T DISCOVERABLE. I AM CALLING HIS A SAFETY ISSUE BECAUSE I CAN'T USE MY PHONE HANDS FREE AS I THOUGHT I WOULD BE ABLE TO. NOT SURE IF THE FUNCTION IS BROKEN OR DISCONNECTED. IT WAS LIKE THIS WHEN I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343411August 5, 2020
ELECTRICAL SYSTEM
HAVE HAD ISSUE WITH BACKUP CAMERA FOR 3 YEARS. HAVE TOLD VW ABOUT THIS FOR 3 YEARS WHEN TURNING IN CAR FOR MAINTENANCE AND THEY KEEP TELLING ME NOTHING IS WRONG. FINALLY IT QUIT WORKING COMPLETELY. TOOK IT IN AND THEY TOLD ME IT WILL TAKE 4 TO 5 MONTHS TO GET PARTS. THEY SAY IT'S NOT THEIR PROBLEM BUT THE SUPPLIER. KEEP CHECKING BACK WITH STATUS AFTER TURNING IT IN AND FOUND OUT PARTS WEREN'T EVEN ON ORDER TILL 2 WEEKS AFTER TURNING CAR IN FOR PROBLEM. IT'S BEEN 2 1/2 MONTHS AND NO STATUS AS OF YET FOR PARTS. THEY SAY THEY CHECKED AROUND THE COUNTRY FOR PARTS AND THERES NONE. I FOUND A SYSTEM ON THE INTERNET THAT CAN BE PURCHASED TO FIX THE PROBLEM..THEY WILL NOT GO THAT WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317598March 11, 2020
VISIBILITY, STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE WINDOW REGULATOR FOR THE DRIVER'S SIDE WINDOW WAS INOPERABLE. THE CONTACT WAS UNABLE ROLL THE WINDOW UP OR DOWN. THE CONTACT ALSO STATED THAT THE DOOR FAILED TO UNLOCK ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE PASSENGER'S SIDE WINDOW REGULATOR WAS PREVIOUSLY REPLACED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF HUNTINGTON LOCATED AT (838 E JERICHO TPKE, HUNTINGTON, NY 11746). THE CONTACT WAS INFORMED THAT THE WINDOW REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280037November 14, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
BOTH DOORS WINDOWS MACHINE HAVE FAILED IN 3 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267097October 8, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, MULTIPLE WARNING INDICATORS ILLUMINATED AND THE BRAKES FAILED. THE DRIVER WAS ABLE TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256806September 20, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE KEY WAS STUCK IN THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE TURNED OFF FOR APPROXIMATELY SIX MONTHS. THE FAILURE WAS INTERMITTENT INITIALLY, BUT THEN BEGAN OCCURRING EVERY DAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, AN APPOINTMENT WAS SCHEDULED WITH FLOW VOLKSWAGEN OF CHARLOTTESVILLE (1313 RICHMOND RD, CHARLOTTESVILLE, VA 22911) FOR SEPTEMBER 23, 2019. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 190723803. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219598June 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. WHILE ACCELERATING FROM A STOP LIGHT, THE VEHICLE BEGAN TO HESITATE. THE VEHICLE WAS TAKEN TO FINDLAY NORTH VOLKSWAGEN (LOCATED AT 7500 W AZURE DR, LAS VEGAS, NV 89130, (702) 982-4800) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 22,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205798May 6, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE CONVERTIBLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE SENSOR ILLUMINATED AND THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO ANCIRA VOLKSWAGEN (6125 BANDERA RD, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE ENGINE CAMSHAFT WAS FAULTY AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 84,000. THE VIN WAS INVALID.*BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204518April 29, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY KEY WILL NOT TURN THE ENGINE OFF. IT IS STUCK AND WILL NOT COME OUT. I HAVE TO DISCONNECT THE BATTERY AND THE ALTERNATER TO STOP THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151441November 14, 2018
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF EXPLODED. THE CONTACT WAS UNINJURED AND CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO TEAM VOLKSWAGEN (3990 W LINCOLN HWY, MERRILVILLE, IN 45410) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V658000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 44,130.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144112October 30, 2018
ELECTRICAL SYSTEM
THE IGNITION KEY WILL NOT TURN OFF THE CAR AND IS STUCK IN THE IGNITION. IT WILL NOT TURN BACK AS YOU NORMALLY WOULD TO TURN OFF THE CAR AND REMOVE THE KEY. THE ONLY WAY TO SHUT THE CAR OFF IS TO PULL THE FUEL PUMP RELAY/FUSE. THE CAR CAN BE LOCKED MANUALLY USING THE OTHER KEY IN THE EXTERIOR DOOR HANDLE. THAN THE BATTERY MUST BE DISCONNECTED IN ORDER TO PREVENT DRAIN FROM THE ACCESSORIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119913August 14, 2018
ELECTRICAL SYSTEM
RANDOMLY YOU CANNOT TURN OFF THE CAR. YOU TRY AND TURN THE KEY AND IT IS STUCK IN THE ON POSITION. YOU CAN TURN TOWARD START, BUT NOT OFF. YOU MAY HAVE TO PUT IT IN GEAR AND DRIVE AROUND FOR A FEW MINUTES FOR IT TO TURN OFF. HAVE TRIED TO PUT IN GEAR, AND BACK OUT WITHOUT ANY LUCK, HAVE ALSO TRIED TO FORCE, BUT DO NOT WANT TO BREAK THE KEY. I GUESS IT IS THE SAME AS THE JETTA ISSUE, WHICH THEY HAVE CONFIRMED, AND ARE RESOLVING. IF YOU HAD TO SHUT OFF IN EMERGENCY YOU WOULD NOT BE ABLE TO DO THIS. NOW HAPPENING A COUPLE TIMES A WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119914August 14, 2018
STEERING
THE CAR HAS ABOUT 33000 MILES. THE BUSHINGS ON THE LINKAGE ARE WORN OUT ALREADY. WE HAVE CLANKING SOUNDS WHEN PULLING INTO DRIVEWAY, OR TURNING. TOLD BY DEALERSHIP THIS IS TOO SOON. SEEMS TO BE A DEFECT IN PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119919August 14, 2018
ELECTRICAL SYSTEM
BLUETOOTH SPEAKERPHONE DOES NOT WORK. IN OUR STATE HANDSFREE CALLING IS REQUIRED. AT THIS POINT IT IS A SAFETY RISK. WE HAVE HAD IT IN THE DEALERSHIP AT LEAST 30 DAYS OVER DIFFERENT TIMES. IT WAS ESCALATED TO VW, BUT ALL THEY COULD DO WAS SAY IT IS A KNOWN DEFECT, AND OFFER 14% TO BUY ANOTHER VW. SEEMS STRANGE THEY WOULD NOT DO MORE WHILE UNDER MFG WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111652July 16, 2018
ELECTRICAL SYSTEM
VOLKSWAGEN BEETLE IGNITION SWITCH THE KEY GETS STUCK IN THE IGNITION AND CAN NOT TAKE THE KEY OUT BECAUSE OF THE IGNITION SWITCH GOING BAD. A LOT OF PEOPLE HAVE FILED A COMPLAINT AND THIS SEEMS TO BE A MANUFACTURER DEFECT. THIS HAPPENED TO ME WHEN I WAS PARKED OUTSIDE A GROCERY STORE AND SPENT 20-30 MINUTES JUST TO TAKE THE KEY OUT. THIS HAPPENS FREQUENTLY AND USING THIS CAR NOW IS A PAIN AS I DON'T KNOW IF I WILL BE ABLE TO TURN THE IGNITION OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066835February 3, 2018
STEERING, WHEELS, UNKNOWN OR OTHER
WHILE DRIVING 60 MPH ON ROUTE 84-MASS PIKE(WHICH IS A FRESHLY PAVED ROAD) I NOTICED SOMETHING GO WRONG WITH THE BACK TIRES CAUSING THE VEHICLE TO SPIN OUT OF CONTROL. LUCKILY, AFTER DOING A FULL 360 I WAS ABLE TO GAIN CONTROL OF THE CAR AND PULLED OVER. I HAD TO THE CAR TOWED TO A SERVICE CENTER IN WHICH THEY TOLD ME I HAD BROKE THE TIE ROD WHEN I WENT OUT OF CONTROL. THE REASON I WENT OUT OF CONTROL IN THE FIRST PLACE WAS DUE TO A FAULTY TIE ROD THAT HAD BROKEN FOR ABSOLUTELY NO REASON. THE WEATHER THAT DAY WAS 50 DEGREES AND HAD BEEN 57 THE DAY BEFORE MEANING ABSOLUTELY NO BLACK ICE. THE ROADS WERE FRESHLY PAVED SO THERE WERE NO POT HOLES. I WAS CHARGED $875.00 TO FIX THE CAR IN ORDER TO GET IT HOME TO MY FATHER WHOM THE CAR BELONGS TO. I AM CONCERNED FOR ANYONE IF THE FUTURE THAT MAY EXPERIENCE THIS AND HOPE THIS NEVER HAPPENS AGAIN. I FEEL THAT THIS IS GROUNDS TO TAKE LEGAL ACTION. UNTIL THEN I WOULD LIKE TO BE COMPENSATED FOR THE FAULTY EQUIPMENT ON THIS FAIRLY NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016272August 18, 2017
ELECTRICAL SYSTEM, POWER TRAIN
KEY IS STUCK IN THE IGNITION AND THE CAR WILL NOT POWER OFF, NOT EVEN AFTER TAKING OUT THE BATTERY. VW TOLD ME THEY HAD NO IDEA HOW TO HELP ME AND HAD NEVER SEEN THIS HAPPEN BEFORE. WHEN I LOOK IT UP ONLINE, THIS IS A COMMON PROBLEM WITH BEETLES AND JETTAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984845May 11, 2017
ELECTRICAL SYSTEM, POWER TRAIN
KEY GOT STUCK IN THE IGNITION AND WOULD NOT TURN FOR IT TO POWER OFF. NO RELEASE IN THE CAR TO GET THE KEY OUT THEREFORE THE CAR WOULD NOT SHUT OFF EVEN WITH THE BATTERY DISCONNECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948593January 30, 2017
ENGINE
CINTERD CAM SHAFT I HAVE BEEN ASSURED BY VW THE CAM SHAFT WILL FAIL GIVEN TIME ANDL LOAD.THE ELECTRICAL COMPUTER SYSTEM WAS ADJUSTED TO COMPENSATE FOR A FAULTY CAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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