Volkswagen Beetle Complaints (2014)

54 consumer complaints on file.

#11397568February 23, 2021
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V785000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO GOSSETT VOLKSWAGEN (1875 COVINGTON PIKE, MEMPHIS, TN 38128) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390614January 29, 2021
EXTERIOR LIGHTING
LOW BEAMS BOTH STOPPED WORKING, BULBS AND FUSES ARE FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352249August 31, 2020
ENGINE
YES ON MY 2014 BEETLE R ONE MORNING I WAS HEADING OUT TO LEAVE FROM WORK WHEN, I HEARD A NOISE FROM THE ENGINE , AND I THOUGHT IT WAS THE AIR CONDITION, BUT IT WAS THE ENGINE IT STARTED THEN AFTER THAT AND THEN I TURNED IT OFF, SO I CALLED THE DEALERSHIP TO TELL THEM WHAT HAPPENED AND I HAD IT TOILED TO VOLKSWAGEN , DEALERSHIP AND SOMEONE FROM THE SERVICE AND REPAIRS CALLED ME BACK AND TOLD ME THAT IT WAS THE TIMING CHAIN CAME OFF HAD LIKE 35,000 MILES OR 40,000 MILES THE CAR SO MY SERVICE GUYS TALKED TO THERE MANAGER ABOUT HELPING ME SENSE I HAD EVERYTHING SERVICED AND DONE THERE NO OTHER PLACE BUT THE DEALERSHIP I BUT IT FROM I GUESS THE MANAGER , HAD TALKED AND SAID THAT VOLKSWAGEN , CORPORATION , WOULD ONLY PAY 70% SO I HAD TO PAY 4100 .00 AND NOT PAY THE 100% PERCENT OF IT BUT I HEARD THERE WAS A RECALL FOR THE ENGINE WITH LOW MILES I DON'T KNOW WHY THAT THEY CANT PAY THE 100% OF THE COAST SENSE THEY SAID IT WAS A LAW SUIT GOING ON, NOW THE MANAGER SAID IF IT WAS HIGHER MILEAGE THEN THEY WOULD PAY MORE.. TO ME THAT DOESN'T MAKE ANY SENSE TO ME SINCERELY [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340118July 18, 2020
ELECTRICAL SYSTEM, ENGINE
TSI SHOOTING OIL THROUGH MUFFLER. ONLY 93,000 MILES ON THE CAR. HARD SHIFTING, LOSS OF POWER. VEHICLE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337067July 1, 2020
STRUCTURE:BODY
THE DOOR LATCH FUNCTION FAILS AND THE CAR DOOR FREELY OPENS TO ONCOMING TRAFFIC AND PEDESTRIANS. THE CABLE OR MODULE HAS FAILED AND A RIGHT TURN SWUNG THE DOOR OPEN AS I HELD THE WINDOW UNKNOWINGLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11297978January 8, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE THE WINDSHIELD WIPERS WERE BEING OPERATED, THE WINDSHIELD WASHER FLUID SMEARED THE WINDSHIELD. THE VEHICLE WAS TAKEN TO PAUL MILLER VOLKSWAGEN 118 MORRISTOWN ROAD, BERNARDSVILLE, NJ 07924, 855-896-3830 , DOUGLAS VOLKSWAGEN 491 MORRIS AVENUE, SUMMIT, NJ 07901, (908)341-1254, AND TREND MOTORS VOLKSWAGEN 221 US-46, ROCKAWAY, NJ 07866, (973)625-0100 BUT, WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA AND ALSO REFERRED TO CONTACT THE LOCAL DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269206October 17, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE KEY WOULD NOT IMMEDIATELY RELEASE FROM THE IGNITION SWITCH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258706September 28, 2019
FUEL/PROPULSION SYSTEM
ENGINE LIGHT IS ON AND EVERY TIME I PUT GAS IN THE CAR IT DOES NOT TURN ON ON FIRST TRY I HAVE TO KEEP TURNING IGNITION KEY 3-4 TIME BEFORE IT START. THE CAR IS TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246658August 27, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
SUN ROOF AND NOISE WHEN I BACK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242436August 8, 2019
ELECTRICAL SYSTEM
WHILE STATIONARY, IGNITION SWITCH SOMETIMES DOES NOT TURN ON OR OFF. MANY TIMES I SPEND 20 TO 30 MINUTES TRYING TO START MY CAR. ON OCCASION , I CANNOT TURN THE CAR OFF OR REMOVE THE KEY AFTER TURNING THE CAR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191202March 24, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE IGNITION LOCKS AND PRESENTS A MAJOR PROBLEM. IT BECOMES IMPOSSIBLE TO REMOVE THE KEY. ALSO THE LOCKS RANDOMLY GO ON AND OFF AS I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171167January 21, 2019
AIR BAGS, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
2014 VW 'CLOCK SPRING' FAILURE AFFECTING THE DRIVER-SIDE AIR BAG, HORN, AND CRUISE CONTROL. I WOULD LIKE TO REQUEST THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) TO OPEN AN INVESTIGATION OF THE VOLKSWAGON OF AMERICA (VWA) RECALL OF THE 2014 VW BEETLE CONCERNING THE FAILURE OF THE DRIVER AIR BAG, HORN, AND CRUISE CONTROL. THE CURRENT RECALL INVOLVES THE 'CLOCK SPRING' WHICH HAS BEEN IDENTIFIED IN VW MODELS INCLUDING: 2010-14 CC; 2010-13 EOS; 2011-2014 GOLF; 2011-14 GTI; 2012-14 JETTA SPORTWAGEN; 2011-14 JETTA SEDAN; 2010 PASSAT AND PASSAT WAGON; 2012-14 PASSAT SEDAN, AND 2011-14 TIGUAN. THERE IS NO RECALL FOR THE 2014 VW BEETLE, THE ONLY MODEL NOT INCLUDED IN THE VW MODELS RECALL. MY 2014 BETTLE TURBO EXPERIENCE FAILURE OF THE CLOCK SPRING AROUND 80,000 MILES. THERE WAS NO LIGHT ON THE DASH INDICATING A FAILURE OF THE AIR BAG, HORN, OR CRUISE CONTROL. AN ATTEMPT TO USE THE CRUISE CONTROL AND THE HORN WERE BOTH FOUND INOPERATIVE CAUSED IMMEDIATE CONCERN. A CHECK OF THE FUSES INDICATED AN ACCESSORY (12V ACCESSORY CHARGING/CIGARETTE LIGHTER) NEEDED REPLACED. THE REPLACED FUSE DID NOT REMEDY THE OTHER SAFETY ISSUES. THE VEHICLE WAS INSPECTED BY A VW DEALER SERVICE DEPARTMENT AND FOUND TO HAVE A DEFECTIVE CLOCK SPRING AND ADVISED THAT REPLACEMENT FOR THE PART WOULD BE $450+. DUE TO THE AGE/MILEAGE THE PART WAS NOT COVERED BY THE WARRANTY. I WAS ADVISED THAT THERE WERE NO RECALLS ON THIS ITEM. MY CONCERN IS THAT THE DRIVER-SIDE AIR BAG IS INOPERATIVE AND CONSTITUTES A NHTSA SAFETY RECALL. VOLKSWAGEN CLOCK SPRING RECALL INVESTIGATED BY FEDS HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/VOLKSWAGEN-CLOCK-SPRING-RECALL-INVESTIGATED.SHTML I WOULD APPRECIATE ADVICE FROM NHTSA IF THIS MODEL WILL BE COVERED, OR NOT, AND HOW TO PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150985November 12, 2018
UNKNOWN OR OTHER
RECEIVED LETTER FOR RECALL, INSTRUCTED TO CALL FOR APPOINTMENT, LETTER .DID NOT STATE WHAT THE PROBLEM WAS. CHECKED YOUR WEBSITE, SHOWED NO RECALL FOR THIS VEHICLE. CONCERNED IF THIS IS A RIP OFF, SINCE THE LETTER STATED IT WAS A "MANUFACTURER'S RECALL"? LETTER WAS FROM: AUTONATION VOLKSWAGEN, LAS VEGAS, NV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130265September 18, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND REMAINED IN THE ON POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHERN VOLKSWAGEN GREENBRIER (1248 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-4689) WHERE IT WAS DIAGNOSED THAT THE IGNITION LOCK CYLINDER AND HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181253450. THE APPROXIMATE FAILURE MILEAGE WAS 58,288.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122795August 27, 2018
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS CONFIRMED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS OPEN FOR THE VIN. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063430January 18, 2018
UNKNOWN OR OTHER
THE HORN DOES NOT WORK, I HAVE HAD THE FUSES CHECKED AND ALL THE FUSES ARE GOOD. THIS IS A SAFETY ISSUE AS YOU NEED YOUR HORN TO ALERT OTHER BAD DRIVERS ON THE ROAD. I KNOW OTHERS THAT HAVE THE SAME CAR HAVE THE SAME ISSUE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983548May 4, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN BEETLE. AFTER SHUTTING OFF THE VEHICLE, IT WAS DISCOVERED THAT THE KEY COULD NOT BE REMOVED FROM THE IGNITION SWITCH. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978571April 14, 2017
VISIBILITY/WIPER
I WAS DRIVING IN THE MIDDLE OF VERY HEAVY RAIN AND MY WIPERS SUDDENLY STOPPED. I MANAGED TO GET OFF THE HIGHWAY AND TOOK THE VEHICLE TO VW. I WAS INFORMED THAT THE WINDSHIELD WIPER MOTOR HAD TO BE REPLACED WITH ONLY 50,000 MILES ON THE CAR. I HAVE OWNED 4 VW AND HAVE NEVER ENCOUNTERED THIS ISSUE. THERE WAS NO WARNING - THEY JUST STOPPED WHICH WAS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887984July 23, 2016
STRUCTURE:BODY, EXTERIOR LIGHTING
SUNROOF CRACK AFTER 2 TIMES CHANGE, VERY UNSAFE CONDITION. WHEN RAIN FRONT LIGHT THE GET FULL OF WATER AND THEY STOP WORKING, VERY UNSAFE DRIVING AT NIGHT TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885395July 17, 2016
VISIBILITY/WIPER
WINDSHIELD CRACKED SPONTANEOUSLY OVERNIGHT. WAS FINE THE NIGHT BEFORE, NOTICED A LONG CRACK THAT STARTED HORIZONTALLY ON THE EDGE OF THE PASSENGER SIDE OF THE WINDSHIELD AND THEN CURVED UP VERTICALLY THE NEXT MORNING WHEN I PULLED THE CAR OUT OF THE GARAGE. I DRIVE THIS CAR A COUPLE OF TIMES A WEEK, GENTLY, AND ALTHOUGH IT IS A 2014, IT HAD ONLY 4777 MILES WHEN THIS HAPPENED. I HAVE NOT GOTTEN HIT BY ANY STONES, HAVE NOT DRIVEN ANY BUMPY ROADS OR HIT ANY POTHOLES, AND I HAVE NOT HAD ANY ACCIDENTS WITH THE CAR. BROUGHT THIS TO THE ATTENTION OF MY DEALER AND VW CUSTOMER CARE, BUT THEY HAVE BEEN SLOW TO MAKE A DETERMINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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