Volkswagen Beetle Complaints (2012)

65 consumer complaints on file.

#11210380May 28, 2019
UNKNOWN OR OTHER
THE TIMING TENSIONER BROKE CAUSING DAMAGE TO THE ENGINE. VOLKSWAGEN PAID FOR TIMING AND 60% OF ENGINE WORK. SHORTLY AFTER I NOTICED I NEEDED TO ADD OIL AND RIGHT AFTER AN OIL CHANGE THE OIL WOULD BE LOW. MEANWHILE THE OIL LIGHT NEVER CAME ON. NOW VOLKSWAGEN DEALERSHIP SAYS THE PVC IS BAD AND WHEN QUESTIONED ABOUT IT THEY CLAIM THEY NEVER TOUCHED THE PVC. I FIND THAT HARD TO BELIEVE SINCE THEY REPLACED THE UPPER PART OF MY ENGINE. THE ENGINE WAS FIXED DECEMBER OF 2018. I JUST TOOK IT TO THE DEALERSHIP TODAY. MAY 28, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155981December 4, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE INDEPENDENT DEALER WHO SOLD HER THE VEHICLE WAS UNABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V540000 (AIR BAGS). THE DEALER DID NOT PROVIDE THE RECALL HISTORY AND THE CONTACT HAD NOT CALLED A VOLKSWAGEN DEALER. THE CONTACT WAS CONCERNED ABOUT THE AIR BAGS WORKING PROPERLY. ON NOVEMBER 2, 2018, WHILE THE CONTACT WAS DRIVING 20 MPH, ANOTHER VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. THE CONTACT APPLIED THE BRAKE PEDAL, BUT REAR ENDED THE OTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND BACK PAIN AND WAS TRANSPORTED BY AMBULANCE FOR MEDICAL TREATMENT. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11151473November 14, 2018
UNKNOWN OR OTHER
PURCHASED 2012 VW BEETLE IN 2014 USED AND SERVICE ENGINE LIGHT CAME ON 6SHORTLY AFTER. DEALER REPLACED SECONDARY AIR INJECTOR SENSOR UNDER WARRANTY. LIGHT CAME BACK ON AND WAS TOLD IT WAS A SECONDARY AIR INJECTOR VALVE THAT WAS BAD BUT WOULD NOT COVER DUE TO BEING OUT OF WARRANTY EVEN THOUGH ISSUE OCCURRED WHILE UNDER WARRANTY AND WAS NOT CORRECTED. LOCAL MECHANIC CLEANED VALVE AND CHECKED SYSTEM WHICH WORKED FOR 6 MONTHS. CONTINUED TO FAIL SAFETY INSPECTION FOR A P0491 SECONDARY AIR INJECTOR SYSTEM. HAS FAILED 2016 & 2017 FOR SAME CODE. HAVE HAD OVER $700 WORTH OF WORK TO CORRECT WITH NO FIX. 2017 HAD A P0106 CODE THAT CLEARED BUT HAS COME BACK AGAIN. CURRENTLY STILL PRODUCING BOTH CODES FOR 2018 AND NOT PASSING SAFETY INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115072August 1, 2018
SUSPENSION
OVER THE PAST 6 MONTHS OR SO EVERY TIME I GO OVER ANY SORT OF BUMP IN THE ROAD I HEAR A CRACKING KIND OF NOISE. WHEN I GO OVER THE RAILROAD TRACKS IT SOUNDS AS IF MY CAR IS GOING TO CRACK..IT'S SO BAD I AM SO AFRAID TO DRIVE MY CAR HOWEVER I DO NEED TO DRIVE IT. VERY SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090115April 25, 2018
STRUCTURE:BODY
SUNROOF'S PLASTIC FRAME COVER DEVELOPED CRACK WIDE ENOUGH FOR CALLING CARD TO FIT INSIDE AN ALLOW WATER IN TO LEAK INOT HEADLINER ETC., PLUS SEVERAL HAIRLINE CRACKS HAVE FORMED. THE CLEARCOAT HAS WORN OFF THE SAME SURFACE AFTER 5.5 YEARS ON THIS SAME NON-METAL FRAME THAT SURROUNDS THE SUNROOF ABOUT A FINGER'S WIDTH WIDE AROUND MOST OF THE FRAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080770March 21, 2018
ENGINE
PURCHASED THE 2012 VW TURBO BEETLE FROM CUTRUBUS OF LAYTON UTAH 801-544-5878 WITH $3,200 OF OWN MONEY..GOLDEN WEST CREDIT UNION LOAN $10,500.. CUTRUBUS HAS MAINTENANCE DEPARTMENT THAT INSPECTED AND EMESSIONED THE VEHICLE.. TOOK THE 2012 VEHICLE OFF THE LOT AND CAR STALED AND ENGINE LIGHT WENT ON.. TOOK IT TO MY PARENTS HOME WHICH AGING VETERAN PARENTS LIVE.. 2012 BEETLE ENGINE FAILED AND CAR WOULDN'T START OIL LEAKED ON DRIVE WAY AND PARENTS THREATENED HOUSING..TOWED CAR TO CUTRUBUS WITH A 24 HOUR TIME PERIOD AND ALEX CARE DEALER REFUSED TO PAY FOR TOWING..CALLED CUTRUBUS MAINTENANCE ASKED ABOUT 2012 BEETLED YELLED AT .GOLDEN WEST CREDIT UNION LOAN OFFICER STATED COULD CANCEL CHECK AND CALLED CUTRUBUS FINANCING AND WAS YELLED AT STATED HE WOULD CASH THE CHECK BECAUSE THE CONTRACT WAS SIGNED.. 2012 BEETLE TURBO IS ON CUTRUBUS LOT 03/01 24 HOURS AFTER PURCHASED CAR HAD BROKEN VACUM PUMP CERAMIC SEAL AND TUBING THAT HAD COME LOOSE AND OIL WAS LEAKING ENGINE LIGHT ON WHICH ALEX STATED WAS MINOR REPAIRS.. CHRISTINE IS NOT INSURED FOR 2012 BEETLE..AFTER ALL THIS THE FIANCE DEPARTMENT PURCHASED STATE TAXES AND LICENSING EVEN THOUGHT THE CAR DOES NOT BELONG TO CHRISTINE 20 12 VW BEETLE REMAINS ON CUTRUBUS OF LAYTON AUTO LOT.. MOTOR VEHICLE ENFORCEMENT DIVISION ACCEPTED TAX AND LICENCING MONEY EVEN THOUGHT 2012 VW REMAINS ON CUTRUBUS CAR LOT.. STATE TAX WAS FILED 03/18/2018.. CHRISTINE IS NOT PAYING CAR LOAN.. CUTRUBUS FINANCE DEPARTMENT IS REFUSING TO REFUND THE PAPER CASHIERS LOAN CHECK.. CUTRUBUS IS REFUSING TO SEND DOCUMENTED REPAIRS VIA EMAIL WWW.MVED.UTAH.GOV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054966December 15, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE PARKED, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 15 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11031357October 2, 2017
ELECTRICAL SYSTEM
KEY GETS CONSTANTLY GETS STUCK IN THE IGNITION WHEN TURNING THE CAR OFF. THE CAR IS IN PARK AND THE KEY STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11004203July 11, 2017
ELECTRICAL SYSTEM
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002958July 4, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, FUEL/PROPULSION SYSTEM
I WAS DRIVING AND THE EPC LIGHT CAME ON. AT THE DEALERSHIP I WAS TOLD THE CAR NEEDED A CARBON CLEANING WHICH IS A $900 JOB. BEING THAT MY CAR IS ONLY 5 YEARS OLD AND ONLY HAS 40K MILES I WAS SHOCKED. AFTER DOING RESEARCH AND TALKING TO THE DEALERSHIP I LEARNED THAT ALL 2012 BETTLES WITH THIS DIRECT FUEL INJECTION DESIGN HAVE THIS PROBLEM. IT IS SYSTEMATIC ISSUE WITHIN THE DESIGN OF THE FUEL INJECTION THAT CAUSES THE COILS TO FAIL AND THE CAR TO NEED A $900 CARBON CLEANING DONE EVERY FEW YEARS. HIGH GRADE GASOLINE OR/AND FUEL INJECTION CLEANER DOES NOT HELP. I CALLED THE VW AND THEY REFUSED TO DO ANYTHING ABOUT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925139November 9, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE THE VEHICLE WAS STATIONARY, FUEL LEAKED ONTO THE GROUND. THE VEHICLE WAS DIAGNOSED AS HAVING A LEAKY DETECTION PUMP. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913755October 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE AIR BAG SENSOR WAS REPAIRED; HOWEVER, EVERY FEW THOUSAND MILES, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884570July 13, 2016
ENGINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER DUE TO THE CHECK ENGINE LIGHT ILLUMINATING. THE MECHANIC WAS ABLE TO RETRIEVE A FAULT CODE ON THE VEHICLE FOR THE EXHAUST CAMSHAFT. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE EXHAUST CAMSHAFT FRACTURED AND CAUSED A BLOCKAGE OF THE EXHAUST FUEL LEAVING THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE CONTACT STATED THAT THE VEHICLE WAS UNDER WARRANTY WHEN THE CHECK ENGINE LIGHT WARNING ILLUMINATED; HOWEVER, THE DEALER FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883378July 7, 2016
UNKNOWN OR OTHER
VEHICLE DIES WHILE DRIVING. HAS HAPPENED ON COUNTLESS OCCASIONS WHILE DRIVING STRAIGHT, TURNING, STOPPED AT LIGHT, ETC. NO WARNING. ENGINE COMPLETELY SHUTS OFF. MAJOR SAFETY HAZARD AS THIS HAS HAPPENED WHILE TURNING LEFT INTO ONCOMING TRAFFIC AND WHILE TRAVELING DOWN A ROAD AT 50 MPH WITH OTHER VEHICLES DOING THE SAME SPEED BEHIND ME. STARTED ABOUT 1 YEAR AGO AND HAVE BEEN TO THE DEALERSHIP MULTIPLE TIMES TRYING TO FIX. SO FAR THEY HAVE TRIED A COMPUTER RESET AND REPLACING THE CRANKSHAFT SENSOR, NEITHER HAVE WORKED. CAR IS CURRENTLY BACK IN THE DEALERSHIP FOR THE SECOND TIME IN A WEEK FOR THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840219March 7, 2016
STEERING:RACK AND PINION:RACK
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL MADE AN ABNORMAL NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 26,399. UPDATED 04/29/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763949September 15, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. WHILE COMING TO A COMPLETE STOP AND PLACING THE VEHICLE INTO PARK, THE IGNITION AND STEERING WHEEL LOCKED UP. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO START THE VEHICLE. THE DEALER DIAGNOSED THAT THE IGNITION AND STEERING TUMBLER LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712433April 23, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND ATTEMPTING TO ROLL THE FRONT DRIVER SIDE WINDOW UPWARDS, THE WINDOW INDEPENDENTLY ROLLED DOWNWARDS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670706January 7, 2015
SUSPENSION
TL- THE CONTACT OWNS A 2012 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V656000 (SUSPENSION).THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631949September 9, 2014
VISIBILITY/WIPER
9-3-14 GOT INTO VEHICLE THAT WAS PARKED IN MY GARAGE. FOUND HORIZONTAL CRACK RUNNING FROM BEHIND REAR VIEW MIRROR ABOUT 8" IN BOTH DIRECTIONS AND CURVING UP TO THE ROOF LINE. ADDITIONALLY THERE IS A VERTICLAL CRACK THAT INTERSECTS THE HORIZONTAL ONE AT IT RUNS DIRECTLY UP TO THE ROOF LINE. THERE WAS NO CONTACT WITH ANY OBJECT OR ROAD HAZZARD THAT CAUSED THIS AS THE VEHICLE WAS PARKED IN A CLOSED AND SECURED GARAGE. CONTACTED VW DEALER WHO ADVISED ME TO TAKE VEHICLE TO DEALERSHIP. ONCE THERE THE VEHICLE AND THE CRACKED WINDSHIELD WERE PHOTOGRAPHED BY DEALERSHIP PERSONNEL. I WAS INFORMED THAT A CLAIM WOULD BE SUBMITTED TO THE MANUFACTURER. ON 9-9-14 I WAS INFORMED THAT THE CLAIM HAD BEEN DENIED BY HE MAUFACTURER'S REPRESENTATIVE STATING THAT IT WAS THEIR OPINION THAT THE WINDSHIELD HAD BEEN CONTACTED BY SOME OBJECT. IT IS MY OPINION THAT THIS IS A STRESS FRACTURE AND THERE IS NO EVIDENCE THAT THE WINDSHIELD HAD BEEN STRUCK BY ANY OBJECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608203July 4, 2014
ENGINE, VEHICLE SPEED CONTROL
I HAVE ONLY OWNED THIS VEHICLE FOR UNDER A MONTH. NOTICEABLE LAG FROM DEAD START AS WELL AS LOW SPEEDS AND TRYING TO ACCELERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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